How much does a tissue paper cost?…read more Today I took my 83 year old mother out shopping to buy a baby shower stuffed animal. Her total purchase was $31. (2 stuffed animals purchased separately) I also purchased 3 baby books totaling $31. My mother asked for one of the stuffed animals to be wrapped in tissue paper to stay clean, and the woman who assisted her was very friendly and very accommodating to her disabled condition. However, the manager, D.Green, who checked us out at the register was reluctant to give us one more piece of tissue paper for the second stuffed animal when my mother asked for it - because it did not make the $20 minimum purchase gift wrap requirement. My mother did not ask for it to be gift wrapped. She asked for a piece of tissue paper, just so the fuzzy animal stayed clean. When the manager told my mother the purchase did not qualify for a piece of tissue paper, I spoke up and said I just bought $31 of books, does that qualify? She replied, 'no, that's on a different receipt' We left without the piece of tissue paper. I called the Store, and coincidently the Manager is who checked us out. I spoke to her because my mother was very upset and is a local resident. I do not live in the area. The manager stated she was following the policy. McCaulou's on Clayton Road just lost a local customer over a 5 cent piece of tissue paper! As a Manager myself I would never argue with a customer over a piece of tissue paper. The woman who wrapped the first gift was great, the Manager, however, needs customer service training as we were not rude or inconsiderate at any time towards her or any staff members.

They have cute clothes. Bought a cute dress and some leggings and tank tops for vacation. Helpful…read moreladies work there. Good quality, classic clothing.

Clayton Valley Shopping Center is one of the newer shopping center in contra costa country. many…read morebig boxes, chain and franchisee stores here. eats/drinks services shopping -wing stop dental group ross -jamba juice cleaners orchards -bronze buddha(thai) mobile grocery outlet -tea 4 u salon & nails rose liquors -round table anytime fitness dollar store -yogurt shack cz education pure water -five guys massage envy cvs -guadilahara grill chase, bank of A sally beauty supply -panda express tanning clayton frameworks -peet's coffee kung fu game stops -tachi sushi bar sports clips -bella ristorante sprint notes: -very popular shopping center with higher end metrics nearby driving demand. -parking spaces iffy at peak times, few vacant shops in center....

I'm a new American Terrier Pitbull owner and not knowing what to do. My boarding facility…read morerecommended pet food express. great there's one near me. I meet Johnathan L. Who also has the same breed. I spent time listening and asking who, what and why. His responses were informative and educational. I have owned other breads of dogs however I was totally lost everything I has tried didn't work. Now things have changed thanks to him. Thank You,

Needs to open the dressing rooms. The lines are long for the little cubrs they have. It's a very…read moresilly business decision!

I like this Ross location. It's located within the Clayton Valley Shopping Center, so first of…read moreall, parking is always easy and plenty. Also typically this location doesn't get too super busy (but they do get a lot of customers, don't get me wrong, it's just never too overwhelmingly busy when we visit this Ross store), so our shopping experience has been quite nice at this location. I've been looking for a pot for my plant, and today I found a lot of good selections that I actually liked, which was awesome. (Although I did try a few months back, and they had practically no option - so I guess the products here could be a little seasonal, just FYI.) And I also got this cactus-shaped dog toy that I think my dog would totally love.

one of Sunvalley Mall's highlights, the Macys here features 3 floors with a men and women's area,…read morefor clothing, accessories and home appliances too i come specifically for home stuff, suits and ties for my clothing and anything that is needed by me. of course, mosh items are high end, but there are great finds on the 3rd floor, such as colognes, wallets and shoes

The jewelry department sucks... I have been there twice now and was rudely treated by the male…read moremanager "M". First time I was there to buy a wedding band for my husband, he asked if I needed help... I said yes... I had to wait for a sales rep to finally come and help me. Today, I took my husband to actually look at the bands...after standing there yet again for awhile... "M" asks if we have been helped... we said no and have been waiting for awhile. He found the proper key to the case and then said he usually has the "women" to help. I didn't like my experience the first time, and today was the second time and husband and I both were disgusted from his attitude... he was not rude, but not wanting to really help. Other sales people came to him about price questions and we were not valued as customers. We will buy the replacement band elsewhere.

The prices here are amazing. I wasn't planning to go, my girlfriend was at a Costco near her and…read morefound some cute pj's that she thought would be fun for our upcoming girl trip. She was sending me photos and asking my opinion on the print we would like best. At Costco these room service pj's are $17.99 I said let me checkout the outlet near me-, oh happy day... they had the ones we wanted in our sizes and they were only $5.99. Brand new and tags still on them I also found a few fun things for Christmas gifts and stocking stuffers They also had a great deal on candy- we always stock up year round. My hubby is a teacher, and he gives out candy for good behavior The staff was very friendly Store was well run and organized Plenty of parking

My favorite store and it was right in my neighborhood. Notice I said WAS. I swing by every two…read moreweeks and the one time I don't... what do I see but an empty store. They're moving to their Sacramento- ish location. Gone! It's gonna take me a few days to get over this one. I'll miss you. Now Marini's at the other end of the ace parking lot is looking real good ...

I went to the store to make a return and had a very upsetting experience with one of the…read moreassociates. From the beginning, she was rude to me. One of the items I was returning did not have a tag, which occasionally happens when items are shipped. She told me, in a harsh tone, that if I ever brought an item without a tag again, the return would not be accepted. I explained that the trousers had arrived that same day and were sent to me without a tag. Her response felt accusatory, as though I had done something wrong. When I mentioned that items should be sent with tags attached, she said she was not responsible and was only enforcing store policy. The situation escalated when she abruptly stopped the return, threw the items she had already processed back toward me, and loudly said, "I will not help you--go to someone else," while making dismissive gestures. I was very shaken and confused by the way I was treated, as I have never attempted to return worn items or abuse the return policy in any way. --She did not greet me when I approached, unlike the other cashiers, and appeared visibly upset. I left the store feeling shaken and had to take a moment before driving away. I asked for her name so I could follow up with a manager, but I was unable to get it. I hope the store can review the security footage to better understand what happened. I believe this situation could have been handled with much more professionalism and respect.

I really like this store. This particular store feels bigger than some of the other ones nearby,…read morehas a larger selection, is often organized and parking hasn't been bad. I love coming in to see what I may find today. You just never know when you may find some incredible bargain. But the customer service is unfortunately lacking. The individuals at the register are often rude and lack the basics of customer service. They also got rid of their scanning systems, which makes it less convenient and harder, as you have to wait in line at the changing room to get pricing.

We randomly came in and it was more than expected. The store has lots of selections of items…read more Pretty huge. Parking was a bit hard, such a busy mall with lots of eateries. Bright, clean and quick to serve staff. If I come to eat round here again, and have a particular item I want to look for, I would definitely come to check it out.

Went here to buy all the Christmas gifts for the kids. Went on a weekday and it was very busy and…read morefinding an available parking spot took awhile. Inside the place was packed. All the toys we bought were noticeably more expensive than last year and these aren't the top tier made toys...they were just mid when it came to quality but ended up spending a few hundred bucks of mid tier toys. The checkout line service was moved definitely super fast despite the long lines. Overall, it was nice to have bought the toys all in one place.

Daiso is the best Always stop by one whenever I see one…read moreAlways something new, cute and cheap My work snacks are practically from Daiso Chips, drinks, ramen and even their milk bread Always well lit, clean, organized and huge selections Service fast and friendly

We love Daiso. We love how they always stick new things and that we need or would like to use. We…read morelike the rotating selection of candies; we will never get bored of the products. I also like how there is a self-checkout that works if dont accidentally scan the same item twice which is what I do. The prices are fair, and nothing too pricey.

i came to get some gifts for valentines, but i did end up getting this beautiful glasses coffee…read morecup. value was amazing, and it was slightly busy for a weekday too thx, marshalls

Bargain Hunting Day at Marshalls - Episode 3, the Final Episode!…read more This was our final Marshalls stop of the day--and let me tell you, it couldn't have come soon enough for me. (If you've read my last two Marshalls stores reviews on this day, you'll know my supporting enthusiasm for bargain hunting had reached its limit! :-) That said, even in my bargain-fatigued state, I could see why my significant other was excited about this one. According to her, this Pleasant Hill location had the best selection of the day--and judging by the crowd, plenty of others agreed. It was the busiest of the three stores we visited, and while that meant things were a bit scattered (thanks to customers leaving items everywhere), the merchandise itself was impressive. I spotted a lot of familiar brand names on everything from shoes to clothes to home goods. This store seems like a solid place to find quality items without paying full price. While she was happily exploring, I hung out near the entrance and ended up chatting with a couple of staff members. Even though they were clearly busy, they were still answering questions and helping customers with genuine smiles. It was actually kind of fun to watch. We wrapped up our day with a few more great finds. She was happy--and that's a win in my book.

Burlington! Why are you so sad! Unless you're coming here for clothes for women or men, you're not…read moregonna find much. I came here looking for a few items for the home and the home section is just so under stocks and underwhelming that I really won't come here again, looking for anything in particular. Sifting through mounds of clothes is not ideal for me either so unless I'm not looking for anything in particular, I probably won't come back. I remember coming here years ago and being able to find lots of different home items so I don't know what is going on with this location.

Great selections yet, everything you see is what you get. Everything is by department. Staff are…read morewelcoming. Got a few exchanges from another far away store, yet they acknowledge it. You get the value of your money.