10/10 service! Stopped by with a hole in my tire and Aaron fixed me right up. Extremely grateful!

I brought my vehicle to Tire Works because the check engine light was on and it was due for an oil change. I specifically asked them to check the warning light, and I was told a basic inspection would be performed. Instead, they changed the oil, charged me $205 for diagnostics, and told me to come back if the engine overheated again. On my way home, the engine overheated. I took it directly to the dealership, where I was shocked to learn that the coolant was completely empty. How can a shop claim to perform a basic inspection and fail to check something as fundamental as the coolant level--especially when the customer specifically reports an engine warning? This was not only disappointing, but potentially dangerous. I could have suffered major engine damage because of their failure to perform a basic check. I have completely lost trust in Tire Works and will never return. I strongly recommend taking your vehicle elsewhere. read more

I recently visited Tire Works in Henderson for a full synthetic oil change and had a good experience! Scheduling my appointment online was incredibly easy and helpful. I opted to drop off my car and the whole service took about 40 minutes. The staff was very helpful and respectful, and they called me promptly after the service was done to let me know my car was ready for pickup. Quick tip: Be sure to check their website for active offers or deals on tire replacements, oil changes, and other services--they often have great discounts available! Cost: My oil change was less than $50 after applying a $45 discount that the service desk informed me about. There were plenty of parking options around, which made drop-off and pickup a breeze. If you choose to wait while your car is serviced, there's a Taco Bell, Carl's Jr, and Starbucks nearby where you can grab a meal. Feedback: After the service, my vehicle was parked in front of the shop, but the doors were not locked. This finding was disappointing to me and could easily be addressed and fixed. I hope they address my concerns above. If so, I would recommend Tire Works for reliable and friendly service! read more

Great customer service since I entered they were very welcoming ! Larry helped patch my tire quickly ! Thank you guys! I will high recommend this tire place! read more

The best priced oil change in Henderson. The manager Conner is very helpful and kind . I tell all of my fiends to come here to Tire Works they are very honest and fast. I have a custom paint job and they are always careful and clean with my baby. Highly recommended on Stephanie Henderson Nevada across from Canes chicken right next to Del Taco . read more

Tire Works - Auto Repair Near Me - Henderson, Nevada

Great experience at Tire Works. My partner and I stopped in just to get a price on brakes and it was very reasonable, so we decided to move forward. They got us in right away, didn't try to upsell us on anything unnecessary, and the whole process was smooth. We did, however, decide to add a radiator flush. Everyone was super friendly, and Aaron Allen, the store manager, was especially helpful and professional. Excellent customer service all around. If we need anything else in the future, we will definitely be coming back. Highly recommend. read more

I am very happy with their service and I'm very happy with the tires. I bought. They are a good bargain.

I wish there was a option for 0 star. I went for simple tire change due to having 1 flat again I will say 1 flat tire. it took 6 mechanics 2hrs just for the one tire. I will never coming back again idc if it's an emergency I will find the next shop. read more

Tire Works has handled multiple repairs for my vehicle. They take care of everything from start to finish. They are thorough, professional and finish all my repairs within the day. They are always consistent in their quality of work, go above and beyond in service and ensure I am getting the best price possible. read more

Every time I come to tire works it's been a smooth transaction my guy Jay took great care of my car! Would definitely recommend these guys for all your tire needs! read more

I took my car in for basic service and tires. The next day after service I heard an odd noise coming from the air conditioning unit that started immediately after I got my car out of the shop. I went back to see if something was loose since it happened after I took my car in and bc my car is new. The manager, Chris, at the store on Stephanie was extremely rude to me. I've contacted corporate bc his attitude was very hostile. I won't return. This is the Henderson location on Stephanie read more

Review #41 of 2024 November 2 visit Dropped in as I found a screw in my tire. Luckily I was able to make my way over and get it fixed. This shop was extremely busy, yet they were able to get my tire patched up within a 20-30 minute timeframe. Much appreciated for John and the service manager. Definitely worth the visit and wait. read more

Stopped in without an appointment when I noticed a nail in my tire and Jay was able to help me right away. Great service and great work.

My car got a flat about a mile from their retail space. Made it to the building but the tire could not be saved because the hole was in the sidewall. They had to order me a tire because I wanted it to match the others since they were fairly new. We live about 70 miles a way so it was a great inconvenience to leave my car overnight. This isn't their fault though. They had the car ready for me the next day. The waiting room is clean and has a nice TV for entertainment. All in all a good visit, not great, but good. read more

I've gone to the Tire Works on Stephanie for years because of the great service by Randy and Adam,but my recent visit with Chris Roger's was very disappointing. The manager was rude and dismissive, and I felt talked down to because I'm a woman--especially after I declined a service he suggested. When I mentioned the change in customer service, he replied, "I repaired your tire at no charge. What else do you want?" Tire repairs are free for everyone, so that comment felt unprofessional. I won't be returning as long as the current management is in place. Randy and Adam always treated me with respect, which is why I kept coming back. read more

I walked in and told them I needed a repair for my tire. They did it for free. I will be coming back when I need a new set of tires.

BEST SERVICE EVER. I'll definitely be back if I ever need anything done on my car. Manager and the works here are all friendly.

While putting gas saw a big nail on my rear tire - thought of going to big names on having it fix - going home saw tire works close my palace - drove to their shops and Shop Manager Aaron assisted in checking the culprit (nail) - then ask him how much to fix - told me nothing and after his team fix it - he was right - they did not even ask for labor charge- thank you very much for the wonderful customer service and told them they won a new client :) read more

I called around multiple shops including other tire works location for a transmission oil change, I talked to Chris and they offered the best price in town! If you need any services done to your car, I highly recommend you come here, you can't beat their prices. read more

I've had several great experiences here before, but recently I had my best experience yet! :) I had to get a lot of repairs done for my aging car & Chris Rogers the manager guided me through this process fantastically. He was endlessly patient with all of my questions, helping me to understand exactly what I needed done & why; he even helped me to understand what to keep in mind for the future. Everything was done promptly & well, my car was well taken care of! :) It's so refreshing to be treated honestly & professionally when getting a car serviced. Thanks again Chris, I truly appreciate it! :D I also want to give a shout out to Douglas Walling for assisting throughout this process, thanks man! :D read more

Had a tire emergency and walked in and Chris was super kind and welcoming and immediately got to helping me out. They did a great job in keeping me updated as time went by which I appreciate and I was in and out in no time. Very clean and organized. Definitely recommend this location. read more

My car needed a new battery so I called this location and spoke to Johnny asking if it was ok that I brought my car in at 5:30pm since they close at 6. He assured me it was fine and they'd take care of me. When I arrived, I worked with Chris to get my battery service completed. He was extremely friendly and helpful, even considering I arrived 30 minutes before closing! I will definitely be returning to this location for all of my future service needs. read more

Just came back to do a little update After two breakdowns on the side of the road, it has been determined that these guys put a faulty alternator in my daughter's car . read more

This location tries to nickel and dime you, Go to another location if you must use Tire Works. I came into the Stephanie location today after noticing a nail in my tire and looking for a close by place online, I found tire works and a lot of reviews say the flat tire repair is free, I visit their website to make sure and sure enough it says "Bring your vehicle into ANY tire works location and our technicians will fix free of charge" Not the case here, I came into the front and asked about it and was told it would be 29.99, I bring up the free fix and immediately the person next to the employee that was talking to me goes "It is location based and I do not authorize it for this location" I say but I read reviews from just 3 months ago saying it was free at this location, and the guy just repeated the line "It is location based and I do not authorize it for this location" At this point I'm too tired to argue, I just want the flat fixed so I can be on my way so I tell them to go ahead and repair it, the employee ask for my keys and goes to look at the car, comes back and immediately goes "doesn't look like its fixable but I'll have a technician look" which is frustrating because if it isn't fixable then what? they aren't going to remount a tire with a nail on it so I would be forced to buy a new tire on the spot if that was the case but either way I said fine, knowing it was fixable because the nail was dead in the center, and not at an angle nor anywhere near the sidewall of the tire. Then I step outside and call the location on Horizon Ridge and spoke to the employee there who assured me tire flat repair is free regardless if you buy the tires from them or not. But by this point I didn't want to risk pinching a flat driving 3 miles to this other location so I just went ahead with the fix, once the fix was done my keys were dropped off in the front and as I was paying the employee tells me once again that it is "only free if you buy the tires from them even though they know that's not what the website says" No where on the website does it say the tires must be purchased from them in order to receive a free flat repair (https://tireworks.net/coupons/free-flat-tire-repair/). On top of this other location told me it would be 45 minutes as they unmount and fix the tire from inside and do it properly, this place did it in like 5 minutes and didn't even bother to do a walk around of the car to check the tire pressure of the other tires to make sure everything was safe. I rarely trust tire shops because they always try to nickel and dime you, but with the good reviews and free flat repair I would have always came here in the future for any of my tire needs however now I will avoid this place and make sure that everyone I know will avoid this place as well. P.s. I attached a photo from the website so that others who have more time can argue this or go to another location instead. read more

Tire Works - Free tire repair not honored at this location. - Auto Repair Near Me - Henderson, Nevada

Took my Tesla Model S to patch my tire. Service was done sooner than expected. Employees were very helpful and friendly! Will come again! read more

Tire Works - Auto Repair Near Me - Henderson, Nevada

Great affordable prices! Very nice people got all 4 new tires for nice affordable price. Good honest people here.

Jonathan helped me with the air and my tires and my tail light/turning signal that went out and autozone wouldn't change for me. He was super nice and really fast. Totally come here if you need minor repairs or tire help. read more

I brought my vehicle here with an obvious water pump problem, there was a loud rattle noise and wobbling motion even i could determine that, I requested to get an estimate for water pump replacement, thermostat replacement and a cooling system service, also an oil change and was given an estimate/ quote of $1080.00, ok I authorized that, we'll about an hour later I received a call from my Service Advisor, I won't mention any names, anyways he told that in addition I would need a fan clutch and fan blade replacement, said the fan clutch was bad and the blade was cracked with a revised estimate of $1800.00, I asked him why a fan clutch and blade was an additional $800.00 dollars, he said that the additional labor and parts came to that figure, I informed him that the fan clutch has to be removed to access and replace the water pump so there should not be any additional labor, I asked him how much the parts were, fan clutch $225.00 and the fan blade $150.00. Well the fan clutch at any auto parts store is $47.00 and the blade is $48.00. He also came up with multiple upsells after performing a preventative maintenance multi-point inspection, the typical tire shop suspension components are worn and have excessive play/wear, multiple oil leaks and whatever else they could conjure up for thousands of dollars additional to the original estimate. I have had some repairs at that location previously, 4 tires replaced, front and rear brake pads and all the rotors replaced, I want to support local businesses as I live walking distance from that shop. I told them to just complete the oil change and I'll pick the vehicle up, a few minutes later I received a call from the Service Mgr. he told me that my original Advisor is new and didn't know much, I said ok that's understandable and he tried in vain to get me to authorize the job even said he would bring it down to $1500.00 because of the overlapping labor, my point is that they charge an excessive parts markup to the customer, I understand that they need to make a profit but geez don't rip our heads off! My wife works at a local Jeep dealer but they did not have the parts in stock and I was seeking a same day repair and they said that they could get the parts as they were in stock locally from their supplier. I myself was a Master Certified Service Advisor with Merceses Benz for 32 years so I understand the operations and procedures of automotive service. I just feel that their honesty and integrity are in question, I'm sure that they are under scrutiny from corporate to get high profit numbers , the common folk who don't know otherwise are the ones who suffer these aggressive sales tactics, some repairs are necessary immediately but the recommendations should be communicated by priority of severity and monitored because some people like me are on fixed incomes and have to budget, not to be pressured by applying for their credit card which they push , push and push you to get so they can get all of the recommended work done now!!! I'm done with my rant, these people are dishonest, liars and thieves! read more

Great company! I had to come here after an issue with another tire company, I am so grateful that they were able to fix my problems that I had been having with my tire. I am glad that they were able to repair my tire & were able to complete it with no issues! I would recommend them for when you need your tires repaired! read more

Requested the break inspection as advised they told me it would be three hour at 11:30 never heard back so I call at 5:30 and can't get a answer finally go back and they did nothing but waste my time no information no inspection. I asked if they were too busy it was empty in there they said no ... I can't believe they would waste my time like this but with this level of incompetence I would never want them to touch my vehicle again! Wish I could give negative star ratings! read more

I've been using this Tire Works, on Stephanie, for over 3 years. I would still strongly recommend this location and still give 5 stars to Adam, the manager, Randy, the assistant manager & Travis, one of the best mechanics!!! The quality of work is awesome, the prices are not bad and the level of trust I get dealing with this location - is priceless! read more

Update (6/9/2023): The business said 3 days ago they would reach out and have yet to do so. Take notice that you have a variety of places that will sell you tires and honor the warranty. Tire Works may NOT honor the warranty on tires they sell. Only 22,000 miles and they look awful. NOW I'm knocking the review from 2 stars to 1 star. I had given two stars because they were friendly, but now I can see they are just crowd pleasing. Way to take care of your Disabled Vets, Tire Works! (Original Review) WARRANTY NOT HONORED I purchased 4 new wheels from Tire Works for my vehicle back in Feb 2020. I'm not gonna one star them because while they were friendly, here are my notes 1) Not greeted when opening the door 2) THE BIGGEST DEAL: Warranty on tires, sold by Tire Works, NOT honored 3) They no longer carry that brand (interesting, I wonder why) Im also taking into consideration that it's been 3 years, which is why I'm leaving two stars and not one, BUT they only have 22K miles on them. Conversation Me: The tires look pretty bad for having around 20k miles TireWorks: We can't warranty the tires because they are three years old and don't show a tire rotation Me: I had the dealer rotate the tires, if I can show you that, will you honor the warranty? TireWorks: Unfortunately, because they are three years old, we would not be able to honor the warranty So why mention tire rotations then? If you're going to deny based on one reason, stop there. I was shocked to be honest...what I've learned is that even if you have a 60K warranty: WHO you're buying these tires from makes a difference! I never had issues with warranty work at Costco or Firestone. I thought all tire places were the same. That's my mistake though, feel free to learn from my lesson. The shop was clean and although not greeted right away, they had a positive attitude even when denying warranty work. read more

Excellent Service......second time I've used them. Fixed some alignment issues that were messed up at a previous shop. I would highly recommend read more

HORRIBLE! HORRIBLE SERVICE!!!! I had an original post on here complaining about my visit here and then a district manager reached out to me and offered me a free oil change if I try them out again. Good thing I called before coming in to for an oil change because I gave the guy my phone number and he said there's nothing in my profile that says anything about a free oil change. He says that I need an email to show proof, but how is that possible when your district manager called me? Won't even think about returning here - ever. read more

Super expensive Was charged $100 for an oil change Wanted to have staff remove the oil and give me my money back Will NEVER go back there read more

Want to be quoted over $200 for a part you can get at your local auto parts store for $46? Go to Tire Works! Want to be upselled for a major repair that another shop says is unneeded? Go to the Tire Works on Stephanie and Wigwam! NEVER AGAIN! SPREAD THE WORD!! read more

They open the earliest and there's always a line in the morning but they still give great customer service and the line of ppl shows they do great work. read more

Really great service here. Brought my car in for a tire pressure issue and they took care of it quick. Very knowledgeable and friendly staff. Highly recommended. read more

it was the worse, the front guy chris is a compulsive liar, with a bad attitude, after he gets your money, promised many things did none of them.. e mailed the main office before christmas, no response. after i replace 4 good tires with his recommendation, then he told me afterwards not to drive the car on the highway. wouldn't give me a appraisal for the work he wanted to do. didn't fix my tire idiot light, & didn't check my spare, gave me no paperwork, nothing on the warranty, nothing on how often i didn't get my tires rotated or rebalanced, this is by far the worse customer service i have ever encountered. and evidently the head office doesn't give a shit. tire works basically takes the money and runs. can't believe a word they say. hope this helps people to avoid this place at all cost.. one star is a gift. read more

Brought in my 2020 rs3 to get all 4 tires changed they rushed the process said a 21 year old who was new was working on the car. I ended up staying an hour after close only to get my car back with the rear tires which were supposed to be staggered mounted to the front of the car. The car came back with the rims all dirty and the front right tire 20 psi overinflated. Side note they said they would align the wheels after mounting only to find out when my car was getting worked on they dont have the correct machine. I brought the car to audi to get everything fixed and done up properly. I wouldn't recommend this place to anyone unless you want them to mess up your car and tell you everything is under control and is going to be done right. read more