Had an experience today where I needed tires fast and made a late appointment at this location. Although they did not have my tires available, the service technician was very helpful and easy to talk with. I wanted to express appreciation for helping me and not pressuring me to buy; especially when I'm not a car savvy person. I would feel confident coming back for future services. read more

I have been a loyal customer for about four years, but my experience today (July 7) was very disappointing. The older gentleman at the front desk was rude, inefficient, and simply not suited for a customer-facing position. He lacked basic courtesy and customer service skills. My appointment was at 1:00 p.m., and I arrived at 12:50 p.m. By 1:25 p.m., my car still hadn't even been taken in, and no one bothered to give us an update while we sat there waiting. We finally took our keys and got the hell out of there. After four years of being a loyal customer, this was enough for me. They lost a loyal customer today. read more

So I thought I had a brake issue, so I had them take a look while they did an oil change. They told me they couldn't recreate the brake issue with a test drive which I was really surprised by. I drove the car home with the same brake issue happening. I took the car to my regular mechanic and the front rotors were warped. New pads and rotors and they work amazingly well again. ALSO, my car was leaking oil from the new oil filter from the last change at tire choice. I won't be going back to Tire Choice for ANYTHING, they have lost my business completely. read more

Avoid. understaffed. Only one enployee?. No one there to do work. Maybe call ahead for appointment?. Meineke is better and busy. just a little further down on the left off Horizon. read more

We have left multiple bad reviews for this shop and Monro Customer Service just leaves a copy-paste message for everyone even though we've called and have an active case number open. Went in for an oil change and tire rotation and they put NO oil in my tank and didn't tighten one tire, which almost fell off once I left the shop. Having no oil in my tank resulted in internal damage to my car which cost me $1,300 to get fixed. Can't believe this shop is even in business and the mechanics that work there have a job. A joke of a business and thanks Monro for your pretend-to-care responses. read more

went to get I asked him to put it at 40 psi just to find out that he actually took the air my tire so when I came in it was at 36 psi when I left he almost flattened one tire and put it to 20 psi and the other tires were only at 30 and 25 so I come in with 36 psi 40 it goes to 30, 25 and 20. I'm about to call the owner and tell him that his people are trying to hurt people cars even more. He even saw that I had a baby with me so the fact he's going to do that when I have a kid it's actually insane. Don't go here unless you want them to give you a flat tire. audacity to tell me I need new tires tell me what I need and don't even know how to fill a tire. don't go here! read more

Update they did so much damage to my daughter's car on her way to San Diego for her bachelor party. She broke down past stateline it had to be towed to their house. This is a car that had no issues prior to taking it in to get an oil change of which afterwards problem started to show up the new mechanic said there was no oil in it yet this place wants pictures in order for us to prove that there was no oil in it. This is insane. read more

On a Saturday a while back, I hit a pot hole and snapped what turned out to be a stabilizer bar. I took it to Tire Choice on E. Horizon Dr. My car was misdiagnosed and for some reason they replaced a wheel bearing for $697.83 (including $30.90 for five lug nuts and a random $31.66 'shop supply fee'). After replacing the bearing, the car still ran as poorly as before. To his credit, the manager admitted that he didn't notice the snapped stabilizer bar, but informed me that along with that, i'd have to replace a couple other parts and the total would be an ADDITIONAL $1000+. He said he'd call me Monday with the prices and to set up an appointment. So i left with my car in the exact same shape, but with $697.83 less than when i arrived. The manager DID NOT call me back on Monday, so i got it assessed at another shop. It turned out the only problem was the stabilizer bar, which was replaced and all in the cost was $246.10. The wheel bearing had absolutely nothing to do with the problem. Nobody from this Tire Choice location or the corporate office ever returned my calls. In addition, on that Saturday while they were working on my car, a Tire Choice employee was talking about how a manager from a different store was transferred to this location and would lock his office door, turn off the lights and sleep during business hours. And apparently that manager still has a job at another location. This company is a joke and there is no way they would ever touch my car again. They also, through a letter to my credit card company, refused to reimburse me for anything. Again, they never contacted me directly. There are plenty of tire/repair places out there, I suggest you choose a different one. read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Henderson, Nevada

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I brought my car here to buy four new tires. Staff was super helpful. They had suggestions at multiple price points and listened to my needs. They'll schedule you an appointment and have you come back if they don't have what you need. They only took a little over an hour to install my tires. Great little spot on Horizon. Check them out. Right next to Taco Bell. read more

I came for an oil change , I waited more than 2 hrs , I took a look at my vehicle as it was is the air with the tires removed , I got upset , since that was not the service I was requesting, why would you remove my tires without my permission? I ask for the staff to bring my vehicle down . I left without getting an oil change. Wasted my time , I spoke to the manager who did nothing in regard to the situation, and rude with a( I don't care attitude), will not be returning to this establishment! read more

Yes I recommend this place right next to Taco Bell across from McDonald's on horizon. Pep boys wasn't able to service us so went right next door to Tire Choice and they quickly took care of my sons nail that was stuck in his tire. read more

Tire Choice Auto Service Centers - Waiting room - Auto Repair Near Me - Henderson, Nevada

Had a screw in my tire and they were prompt with getting it patched. I have used them in the past for tires, shocks and alignment. Josh the manager was very helpful. read more

Came in because our wheel was making crazy sounds they estimated that it would be over $7k to fix everything. It was definitely more than we were anticipating. And a lot more crap that was tacked on to the bill I'm sure. The tech went as far as to tell me that I should just get rid of the car. We went and bought what we needed and spent less than $300 to fix the issue. Mind you, we have the tools and thankfully my husband is capable of doing the job.. we thought it was just bearings and figured we could just pay someone to do it.. but over 7 grand? No thank you! I would advise people to get a second opinion before taking these guys words as gold. I know for a fact they told us that we needed crap we didn't need. My car no longer makes noise and drives as it should. Do I think this place is dishonest and takes advantage of people? Yes, yes I do. I would not recommend them to family or friends and needless to say, I would not return for anything in the future. read more

Josh and all the employees here are amazing! Top notch! Providing excellent service. In an extremely stressful situation. They were beyond helpful and you can tell they value each and every customer. read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Henderson, Nevada

I came in at 6:30 to have air put in one tire. The gentleman working there refused and said they were closed but 7pm is the posted close time. When I asked him why he couldn't assist me, he rudely said the compressor was off. Now I know it doesn't take long to turn it on. He became very rude so I reciprocated the attitude. If you cannot help customers then turn the close sign off and change the times on Google. Had to give 1 star but would like to have given negative stars. Absolutely laziness! read more

We've been at this location several times and have been content with the services we've been receiving. But i want to specifically leave this review for Sean as he operates the store with great professionalism, integrity, and honesty. Today, as I was waiting for an oil change, Sean helped an older gentleman who's also coming in for an oil change. Upon checking his mileage, Sean informed the older gentleman that he doesn't need an oil change until early next year as he got synthetic last time and only racked up 2k mileage so far. This doesn't sound like a big deal, but within the mechanic world, I feel like it is. The store has every chance to profit a service without informing the customer the information, but he didn't and provided full transparency. It shows honesty that this shop operates and we need more mechanic shops like this one! read more

I purchased tires through USAA (Goodyear) and had them drop shipped here for install. While there I had them check my alignment as well. They showed me the alignment report before and after etc. Simply proving it kinda needed it which I suspected anyway. I appreciated that being a tooler myself. They communicate, they care, they're friendly and they're efficient & they're surely competitively priced . I'll be back! Aces read more

Tire Choice Auto Service Centers - Tire Choice Horizon Ridge - Auto Repair Near Me - Henderson, Nevada

7-7-24 moms tire had a flat visiting me and stopped my tire choice to get it replaced. Everyone working this shift was very helpful. Will definitely recommend them. Thank you for helping us put. Will get my business next time read more

I rarely go out of my way to write a review but these guys were very good to me. Replaced my valve stem and fixed a sensor screw up that another Tire shop was responsible for. All for the best price possible. I live about 30 min away from them but I'm thinking I'll start bringing our cars here from now on instead of hitting my regular tire shop. read more

Always great service , fast and very friendly . They are the only location I trust with both our vehicles . Everyone is so nice . I used the coupon that came in the mail. My vehicle requires only full synthetic oil and the coupon saved about 5.00 dollars. There prices are very reasonable and they don't try to do things to your vehicle you don't need . It is so important to find a location that does that . I will be back to get the oil done on the other vehicle . read more

Had a nail in my tire and the guys got me in super fast! I'll be back for my next set of tires

I got a flat tire that was punctured on the side. The employee was very nice and helpful.

Gosh darnit; I forgot his name, Laurel? I apologize. Anyway, he was super nice and I will tell people who need a kind, honest businessman to deal with, he is the one. Thank you for being there for us! read more

Jon is terrific. New battery installed in less than 15 minutes. He took the time to review any upcoming maintenance I needed on my van. I won't go anywhere else read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Henderson, Nevada

My wife and I have been coming here for a while now. I brought my car in because I figured there was some wiring issues related to my headlights. After they took a look, it turned out my aftermarket headlights were just finicky. They gave me a call, changed the bulb and didn't charge for the labor. Definitely appreciate the honesty and service! read more

I left my Lexus there for a set of tires, alignment, and oil change. Almost $1000.00 no problem... picked up my car and a few days later I noticed the right fender was damaged. Nobody said anything and I never looked at the whole vehicle before leaving. Does anybody walk around their car after servicing? read more

I would not use this store. Learn from our mistake we took our side by side there. They did not torque the bead lock bolts. We lost over half our bead lock bolts on one ride, they didn't clean the bead lock ring. Called to tell them said I had to reload my side by side and bring it to them and they would discuss it. Poor service and Poor customer service. read more

I've been coming here since we moved to the area for the last 3 years bringing in our 3 cars for routine maintenance. Today I called in for a quote on a radiator flush and transmission fluid change. The quote was for $189.99 for the transmission flush, and $109.99 for the coolant change. When I came in, a worker who I've never seen before was at the counter and printed out an estimate at a higher price. I Told him that I was quoted a lower price just 10 minutes earlier, and a guy who was in the office with him confirmed the quote and the estimate he had done for me. After they looked at the car, they told me the transmission flush can't be done because the transmission is bad but could do the coolant flush. Now here's where it gets shady. The new guy said he would fix the amount, and that I should sign the estimate that he had printed out already so I signed it taking his word for it. Low and behold, that didn't happen and I was charged the full $137.99 or $153 after tax and fees. I am one of the last types of people to make a scene and since he had me sign the estimate I guess he could turn it around on me and say it's my fault. Bottom line: I'm not coming back. read more

They were fast and a great price. Got my oil changed and tires rotated for less than $50

i had a flat tire on my way home and i pulled in fir some assistance. they were quick, SO friendly, and very helpful. They had me back on the road in less than an hour! I would absolutely recommend this place! read more

I went into the tire shop to check my tire pressure. Dan helped me get through the process. John made the time to cover information and suggestions on services for my car. Both men were professional and easy to talk with. FYI They match prices. It was a very good experience and I am planning on returning. read more

My truck blew a tire on the freeway. I went online and got an estimate for around $300 for 2 tires and alignment. Go to pick up my truck and my bill sky rocketed to almost $500. I am positive they were taking advantage because I'm a woman. I asked why and pulled out the estimate. They then said they have 2 different installation methods one being basic and the other, who knows. Plus the road hazard on each tire. Outrageous, they don't even go over anything price wise. They just jack up the bill and expect people not to know or question it. They removed the frivolous upcharges and brought my bill down to the estimated price. Then said they didn't do an alignment because now my truck needs another 1K worth of work. I paid my bill and took my keys. I said if you tried to rob me with tires, I'll be dammed if I see what else you crooks can do. Never again will I do business with this outfit! read more

Went for flat repair. They told me it couldn't be done because of the location of the screw. Wanted to sell me a new tire which wasn't in stock. Left and took it to a different company who fixed it for free. Will never use this business in the future. read more

Ladies be aware! Walked in to this place to get an oil change for my Nissan. The guy that was in the front desk talked very fast and wasn't clear about how much it is going to cost me. I also asked him for a price for a few other things that needs to be fixed and he gave me a price 3 times more then I got in the Nissan dealership. Walked away. read more

Repaired a tire I was having trouble with loosing air. Removed the tire and repaired it correctly without using a plug. Price was more than fair the service was friendly and professional and to top it all off they were open Sunday. Very satisfied and will be returning when I need auto repairs. read more

Being a Native of Las Vegas I've seen our town grow along with businesses some that care and provide good customer service and others that can care less . I've been to this location on 3 occasions for vehicle oil changes. Each time I was innformed on what services my vehicles could use and each without pressure. It can take a little longer than some places but the work is done correctly read more

On day 15 of our 18 day cross country vacation we picked up a screw in our tire. My car was telling us we had low tire pressure. We pulled off the fwy to find a gas station with air. Couldn't find one. Went to the next exit and found Tire Choice and Laury. Boy did we get lucky. I told Laury we needed some air in a tire and he came right out. Started checking all of the tires and said he heard a leak. Pulled my little car into the bay, pulled the tire and found the screw. We got lucky with the placement of the screw and the tire was able to be repaired. At no cost! We even tried to buy him a soda or something and he refused. I can't express how grateful we are for this young man and the great service. read more

Tire light came on...Went to get Nitro in my tires, had already been to the Sunset location their machine was broke. The guy at this location tells me their machine is out of nitro and won't be filed for 4 days. I asked him to call another location so I don't waste my time and find out another machine is down...he says his computer won't give him that info and I need to call....he is the one that has the info on the other locations...real nice customer service read more

Went in for new tires and an oil change left with my check engine light on. I just got the engine fully serviced less than a year ago. These guys are scammers and will try to get every penny they can out of you. When he was telling me the price of the tires he kept telling me he found a lower price so I asked why is it lower what is different and he said nothing it's just lower price now. After you looked at your computer another 3 times? read more

I caught a chunk of metal, dead center in the tread of my tire. The tire has a few years and some miles on it so I wasn't expecting it to be saved. The team checked out the damage and said they could repair it. I asked the price and they said don't worry about it. Super impressed with the customer service here. read more