The staff is always knowledgeable and helpful. The tire selection is great. The installation…read moreprocess was incredibly fast

I bought a set of American Racing wheels along with two new tires for my van, and I went in excited…read moreabout what was a substantial investment in my vehicle. I also purchased brand-new black lug nuts so the entire setup would look clean and finished. Unfortunately, the service experience was very disappointing. When the work was completed, my brand-new wheels looked like they had been handled very roughly. The lug nuts looked worn as if they were years old, and my center caps had visible scuffs and surface damage. It appears the wheels were treated very aggressively during installation. The service manager who took my order also did not seem to listen carefully to my requests about how I wanted the wheels positioned and mounted on the van, which caused confusion and delays. I had previously left them a low score, and this is an updated review. I gave them more business hoping that this time things would improve, but I am even more disappointed with the outcome. Overall, I feel that my investment in new rims and tires was not respected, and the service quality did not meet the standard I expected. I feel that the damage caused during service outweighed the value of the work performed, and I am very dissatisfied with the experience.

I was out of town and hit a pothole that bent my rim. I went to three different tire shops over the…read moreweekend and no one could help with rim repair. After asking around, I found these guys and they took care of it fast--even on a Saturday. Quick, professional, and got me back on the road. Definitely recommend.

Needed an affordable set of tires for the truck my son drives. Was able to get a set of 4 quality…read moreused tires at a great price, changed out within 1 hour of calling. Thank you, Jesus! You were kind, helpful, and knowledgeable.

Not sure why so many negative comments but my experience was amazing!!…read more Called ahead of time and without appointment took me right in and patched my tire free of charge!!! Apparently since I bought my tires from Big O Tires location in California I receive free no charge service nationwide!!! In and out in less than 30 minutes!!! Highly recommended!!

Great service. My tire was recently replaced and showing it was low. One of the guys filled all my…read moretires up and balanced the air because if it's more air needed in one it could offset the car and sensor. It's Mother's Day and I just needed a quick fix I appreciate it thank you

I had an outstanding experience at Discount Tire thanks to Tyler E. From the moment I walked in, he…read moreshowed an amazing level of customer service and truly took the time to guide me through selecting the right wheels and tires. Tyler had a real sense of urgency without making me feel rushed--he genuinely cared about getting me set up with the safest and best-looking option for my vehicle. What stood out the most was how invested he was in understanding my driving style and what I wanted in terms of performance and appearance. He asked the right questions, explained everything in detail, and made sure I felt confident in my choices. It's rare to find someone who combines knowledge, care, and professionalism the way Tyler does. If you're looking for someone who actually listens and goes the extra mile, ask for Tyler. Highly recommended!

I was having a slight vibration at speed and another tire shop couldn't and really didn't care to…read morerectify it so I made an appointment at Discount tire. I arrived 10 mins early and had to wait about 5 mins to be helped. Once I was helped the service was spot on, I explained the situation and what service I would like and they were happy to accommodate me. I was in and out in 40 mins and the problem was solved. I will definitely return for all my other tire needs

So I thought I had a brake issue, so I had them take a look while they did an oil change. They told…read moreme they couldn't recreate the brake issue with a test drive which I was really surprised by. I drove the car home with the same brake issue happening. I took the car to my regular mechanic and the front rotors were warped. New pads and rotors and they work amazingly well again. ALSO, my car was leaking oil from the new oil filter from the last change at tire choice. I won't be going back to Tire Choice for ANYTHING, they have lost my business completely.

On a Saturday a while back, I hit a pot hole and snapped what turned out to be a stabilizer bar. I…read moretook it to Tire Choice on E. Horizon Dr. My car was misdiagnosed and for some reason they replaced a wheel bearing for $697.83 (including $30.90 for five lug nuts and a random $31.66 'shop supply fee'). After replacing the bearing, the car still ran as poorly as before. To his credit, the manager admitted that he didn't notice the snapped stabilizer bar, but informed me that along with that, i'd have to replace a couple other parts and the total would be an ADDITIONAL $1000+. He said he'd call me Monday with the prices and to set up an appointment. So i left with my car in the exact same shape, but with $697.83 less than when i arrived. The manager DID NOT call me back on Monday, so i got it assessed at another shop. It turned out the only problem was the stabilizer bar, which was replaced and all in the cost was $246.10. The wheel bearing had absolutely nothing to do with the problem. Nobody from this Tire Choice location or the corporate office ever returned my calls. In addition, on that Saturday while they were working on my car, a Tire Choice employee was talking about how a manager from a different store was transferred to this location and would lock his office door, turn off the lights and sleep during business hours. And apparently that manager still has a job at another location. This company is a joke and there is no way they would ever touch my car again. They also, through a letter to my credit card company, refused to reimburse me for anything. Again, they never contacted me directly. There are plenty of tire/repair places out there, I suggest you choose a different one.

Made an appt prior to getting new tires. I'm glad I did! This place was packed…read more Staff were very friendly and helpful. I've also been a fan of Discount Tire, but this is by far my favorite location. I bought the most basic tires as I don't drive the car that much. I never felt like they were trying to upsell me. Very honest and provided a great tire for the value. Can't beat the add on warranty as well!

When I had a flat tire thanks to a nail in one of my tires, I headed to this location of Discount…read moreTire. The staff welcomed me in immediately and, because my tires were still under warranty, they were able to repair the injured item. They told me it would take an hour to fix, but it only took 45 minutes. While I waited, I strolled over to the nearby grocery store and grabbed a snack. I'm so glad that the service was quick and that I didn't have to shell out a dime.

Amazing experience! I had a flat tire while at work, and he came out right away to provide mobile…read moreservice. He was professional, quick, and knew exactly what he was doing. Saved me a lot of time and stress. Pricing was fair and service was top-notch. I definitely recommend him if you need reliable mobile tire repair!

I wasn't going to do this because I don't like talking down to people, however I personally used…read morethe reviews from Yelp to contact these guys so I feel obligated to share my own experience. First, I called the number provided and nobody answered. No biggie, I left a message on the obvious Google Voice system, it's been 48 hours and I'm still waiting for that call to be answered so I'm guessing nobody monitors that number. After I called, I took the time to fill out a detailed "request a quote" form and provided exceptional information to the respondant to save them time and effort if possible. I did receive follow up message where I described my issue in depth, I provided my availability and my general location and was told that I would be notified of appointment availability. Long story short, 18 hours of silence from the company led me to take my vehicle to a local shop and get my vehicle serviced. Almost 48 hours after requesting a quote I STILL haven't been offered an appointment. I guess it's probably a good thing that I'm not stranded beside the road waiting, I'd probably be carjacked by now. Not saying the dude doesn't do good work, but you must need to be special to get respect of an appointment or at least enough courtesy to decline the work because you don't have time.

The staff is excellent to work with. I take both of my vehicles to them all the time. I'm…read moreimpressed that even before they begin to do any work, they inspect the vehicle and send me a report on the overall condition of the vehicle. This last visit (yesterday), I was promptly informed about the worn out bushings of the lower controller arms (with photos as proof). Good thing because I have a lifetime warranty on them and will have them replace them once I make the exchange from the auto part store where they were procured. Also, Linda is quick to greet you upon arriving and she's very polite and friendly.

It was easy in and out, With great service you can't beat that…read more Snacks and bottle water are a PLUS...

Pep Boys on Horizon has been taking care of my 2 cars for several years. Always found then fast,…read morehonest, and dependable. The techs are awesome, and John the manager treats you like a VIP. highly recommend.

Absolutely love this place. I bring all three of our vehicle here, even our Mercedes Sprinter Van…read more The customer service is always excellent, and they're super supportive of military and first responders (Wednesdays!!!) Whatever the issue, they're always transparent about your vehicle's needs and they keep you updated on the work being done via text and a link that takes you to your car and it's work order. Honestly, I truly trust this place. They've never been dishonest about the work needing to be done...And yes I'm female, but I was also an F16 jet mechanic in the USAF... So I do understand vehicle maintenance ;)

Beware if your a women alone and do not pay in cash...if anything happens you will not be refunded…read more If you pay cash they don't charge tax be safe and use your cards to protect yourself from bad business. They sold me defective/bad tires that had a blowout the next day on my trip.. the owner/manager said he would make it right and when I brought the tire back he instead blamed me for what happened. Its sad that this business was not honest and took advantage, They told me the tires were good and safe for my trip and I trusted them,I later found that the tires had been patched before, .they were rude and didnt care because it was close to closing and closed the garage door on me. Be careful here... Response to owners reply: Wow to state I lied about the amount shows your character and the shops integrity. Especially after I did send the bill and the tow fees in a text.. I also uploaded here what you're saying I lied about. Its fine that u didn't wana make it right and yes I will dispute it.. its no worries, im just hoping this review as well as the ones I'm putting on other places help people out... BEWARE EVERYONE , Just by the unprofessional reply is a red flag Price assessment Not sure OWNERS REPLY Services Tires Response from the owner 8 hours ago Customer claimed she had a blow out. Offered to give her a refund on the 1 tire of 4 she bought. Lied about amount she paid. Not only was it not a blow out but driven flat. Still offered to help her with the 1, no she wanted a full refund for the 4 tires and claimed I told her she would get a full refund for 4 tires (silly really). She paid partial cash rest on card. After agreeing to take 100 in cash she said she would dispute the card charge. She has the receipt showing payment taken. After seeing she was only interested in getting her way even if it wasn't a defective tire decided not to give any sort of refund for trying to take advantage of a situation that quite frankly wasnt our fault. Customer also took a reprint showing EXACTLY what she paid in cash and card. And she did keep the employees 25 minutes after closing time for this.....

DO NOT TAKE YOUR CAR HERE! I've taken my car here multiple times to get my car fixed and it never…read morecomes out fix! I've spent thousands giving them the benefit of doubt but they do not do good work at all. A bunch of Amateur mechanics and terrible communicators.