5 stars!!! Great service from Juan & Devin! Went in to get my tire sealed due to a nail & they immediately helped me. I'll definitely be back. Thanks you guys!!!! read more

They charged my warranty company $2,664.45 in total charges, including $2,221.49 in labor. I paid 490 while the warranty paid $1,974.45. I brought in my 2022 Jeep Grand Cherokee because it was leaking oil. Their inspection reported that there was no oil showing on the dipstick. They diagnosed an "oil cooler to engine block failure" and recommended replacing the engine oil cooler. I paid $490 after my warranty paid them the balance. Despite their diagnosis, black light dye testing, repair work, and assurances, the Jeep continued leaking oil. I photographed oil pooling beneath the vehicle and returned within days with the same complaint. This time, Sun Auto now diagnosed the turbocharger oil return line and related parts. The second bill was $1,215.40, including $1,032.49 in labor. My warranty paid another $1,015.40, and I was charged another $200 deductible. Two visits for the same continuing oil leak generated $2,664.45 in total charges. Of that amount, $2,221.49 was labor. My third party warranty was billed $1,974.45, and I paid $690 out of pocket. When a shop claims it found and repaired an oil leak, then the vehicle immediately continues leaking, the ethical response should be to investigate whether the original diagnosis or repair was wrong. It should not simply become another expensive diagnosis and another warranty claim. I asked the manager to respond to my emails in writing and he refused to!! Major red flag! I was even told that an oil leak could come from "2,400 places" in person and insulted over the phone. customers pay professional labor rates because they expect professional diagnosis and accountability. In my experience, this place is all about money. The front counter sales talk was slick, the labor charges were enormous, and the original problem continued. Adam and the front counter staff showed little concern that I had returned with the same oil leak after an expensive repair. I have the invoices, inspection findings, payment records, and photographs of the continuing leak. Based on my documented experience, stay far away from this location and the arrogant A holes here. . read more

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Disappointed and frustrated with my experience at Sun Auto. I went to Sun Auto for a wheel alignment that wasn't done correctly the first time. This was my third time coming back to have the same work redone. Each time, I waited at least 2-3 hours, only to find that the alignment still wasn't done properly. During my last visit, I had an appointment specifically to redo the alignment. After two hours, I came back to check on my car and was told that it hadn't even been touched. At that point, I decided to walk away and take my business elsewhere. After multiple visits, long wait times, and an appointment that wasn't honored, I'm extremely disappointed with the service and lack of respect for my time. read more

This is for the St. Rose/Henderson Location. - 4/21/26 I've been going to Sun Auto for the past 3 years with No problems, but this recent incident Truly DISAPPOINTED me to ANGER!!!! I took my car to them because my dashboard lights went out, which I explained to DEVIN at the front desk (neve r seen him before) but no the less I was not worried.... until DEVIN called and I quote "Calling to get your permission to fix your hose" .... Me:???????? DEVIN, "yes, your hose(coolant) needs to be replaced because it's missing" Me: when did it go missing? did it evaporate, I JUST dropped it off. and dhow much will MY permission cost???? DEVIN: $1300 and that doesn't include the Labor. Me: well, you guys usually send pics to my email detailing what needs to be fixed and what was discovered. DEVIN: well, for some reason we can't get the car started to do a diagnostic, and if you can't afford it I can send you a link for apply for a loan, it gives you 90 days to pay it off, which should be enough time for you, or you can come with a tow truck. Long story short, I DID NOT give DEVIN permission to have the work done on my car. and when I arrived my car was magically sitting out of the garage with my COOLANT HOSE DETACHED FROM THE COOLANT TANK!!!! WHICH WAS NOT DEATACHED WHEN I DROPPED IT OFF!!!!! AND I WAS STILL CHARGED FOR A DIAGNOSTIC $224.00 AFTER DEVIN TELLING ME THAT THEY COULD NOT DO ONE!!!!!! NO MORE SUN AUTO FOR ME!....EVER!!!!!!!! :( p.s. doesn't even deserve the 1 star. read more

I recommend this shop for basic vehicles only and for simple tasks. I have a 2018 Volvo. I went here in February for squeaky brakes and an oil change. The team said the squeak was from my pads and rotors needing to be replaced, so I replaced them for about $700 including the oil change. They remained squeaking for the last several months. I took my vehicle to Volvo and they are replacing everything again as the products furnished by sun auto aren't suited for my vehicle. I thank the team for their courtesy and professionalism, I just wish it all worked out and that the techs were more knowledgeable. read more

Highly recommended auto service in the Henderson area. The gentlemen at the front are very easy to talk to and they work very hard to gain trust. I've been to this location several times in the past two months starting from oil change to necessary car repairs. I have an older vehicle and can safely say I can transition from the dealer to this location. I did have some leaking of oil after some work but this was easily recovered as they brought me in the next day and even compensated me for the issue. The price seems to be competitive compared to other places. As someone who doesn't know cars, I can sure say I felt heard and understood here. Paul and Devin were especially helpful. Back manager was also excellent! 5/5 stars read more

I'd gone there for ac, timing chain, ext. I've had 2 whole ac units changed sub 2k The last one I went for ac service on a car they did a whole change on before. And ended up paying over 3k for some kind of hose for the system. That doesn't make any sense. I've done 2 whole systems for less than 2k each and the last one was a hose and of course the recharge and yada yada yada. 3k+. Doesn't make any sense. #crooks They were 4 stars before that. read more

Update: Took my car in for an oil change a couple of months ago- and I'll never go back. They said the car needed $4900 in repairs, including new tires. The tires are less than three years old, and they only had about 15,000 miles on them. There were several other parts they said needed replacing, and it was total BS. This is a 2015 Prius with only 50,000 miles on it. The guys who were there when I wrote the review 7 years ago are no longer there. I don't know what happened to this shop, but they lost a very loyal customer. read more

Brought my 2019 Nissan Armada in for a simple oil change and had a really frustrating experience. I supplied everything myself 7 quarts of oil, oil filter, and cabin air filter. They later called claiming I was "one quart short" and charged me $21 for an extra quart. When I picked up the car, I questioned it because 7 quarts is more than enough for this vehicle. First I was told I only brought 6 quarts. Then the story changed and I was told my 5-quart jug was actually only 4 quarts which makes no sense. I pulled up my AutoZone receipt showing it was clearly a 5-quart container, and at that point it was obvious they were backtracking. No real apology, no proper refund just an awkward attempt to hand me a random 3/4 of a quart of oil and offer a "free oil change." On top of that, the service took way too long. I dropped the car off at 9 AM, came back at 11, and it still wasn't ready. I ended up waiting even longer while dealing with all of this. They also tried to upsell me on things that weren't actually wrong including telling me my battery was bad when it isn't. I'm very familiar with cars i've completely rebuilt a car myself, so it was clear they were just throwing out issues to see what would stick. To make matters worse, they didn't even reset my oil service reminder or top off the windshield washer fluid basic things that are standard with an oil change. Overall, this felt dishonest and unprofessional. If you don't know cars, I'd be especially cautious, this is the kind of place that will tell you whatever they think you'll believe. read more

After my visit on August 17, at 142,382 miles - it was recommended that I come back in for a Coolant System flush, new Brake Fluid and have my 4 spark plugs replaced. I checked my records and found out that I already had new Brake Fluid put in on June 1 at 131,194 miles at Sun Auto. I had the Coolant Flush plus new AC Fluid with Midas at 137,897 miles. I had already had all 4 spark plugs replaced at 95,000 miles. Spark Plugs are replaced every 100,000 miles. So, all the recommendations appear to be bogus. read more

If I could give this place zero stars I would! I brought my car in for a diagnostic and was told it was free unless they did a deeper inspection and was also told that if I was charged for the diagnostic the charges would be applied towards the cost of repair. I agreed and was told that it was my starter and it would be over 1,000 dollars to be fixed and that he (Paul) wasn't able to do a deeper inspection because my car wouldn't start. I initially said I couldn't afford the cost and would pick it up. I was quoted 222 dollars for diagnostics that was supposed to be free. I gave a call back and agreed to have the repairs done but I would need to pick up my car later in the week. They agreed and Paul left me a voicemail stating my car was "running like a champ" fast forward to me picking up my car and IT WOULDN'T START! I quickly go inside to tell the man sitting at the front (Devin) after I just paid and was told that they would jump my car and check the battery. The mechanic non-chalantly says "oh yeah it wouldn't start earlier" why wasn't I told this earlier? He says my battery is completely dead and needs to be replaced. I go inside and am confused because in the almost week they had my car after repairs no one informed me, I was told my car was fine for pick up. I understand a bad starter can ruin a battery but I was not told anything. Devin was awful, cold and unaccommodating. He quotes me another 200 dollars!! I said that I couldn't afford barely afford these repairs! He says I can apply for a loan and I said I'm rebuilding my credit and he said it isn't credit based, I was denied because of my credit....Devin coldly tells me that he can give me an invoice but wouldn't do anything. DO NOT SPEND YOUR MONEY HERE! They are over priced, rude and scammers. I am so appalled.l and disgusted. I have to edit this already to say after going elsewhere to get a new battery my car was hesitant to start. I barely made it home before my car completely died again and will not start. Over 1,000 dollars for my car not to work! I was told verbatim my car was good to go! I'm am completely horrified by this experience. read more

Fair price, did only what I requested, minimal pressure to upsell. I'd recommend them. read more

I took my car here with an Endurance warranty, even though the warranty company has been difficult, Adam the manager and this entire team has been amazing. They will stand with and stick up for their customers no matter what. I will forever bring my car here because of that. read more

This is my local auto repair shop. The service work has alway been done in a timely manner and within budget. I have taken my Toyota Camry, BMI convertible, Kia Tucson and now my Jeep Cherokee there and I have always been very pleased with the their services. read more

Sun Auto Service - Front area - Auto Repair Near Me - Henderson, Nevada

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Did not do the work I was paying to have done. Fluids not checked as promised and advertised. Had to come back to the shop a second time. They want my brake business!? NOPE... A NO CONFIDENCE VOTE FROM ME!!! read more

I took my truck to them.and they told me I needed a my intake exhost manifold replaced because it was leaking.I went to get a second pressure test done at feddeles,and all that was leaking was my radiator hose.Dont trust them!! Don't believe them!!! read more

I am looking for a repair shop to fix my car's ac system. Checked out the recent reviews for Sun Auto and was surprised how bad they were. My last visit at this Sun Auto location was 3 years ago for good reason. After that visit to have my car checked for routine maintenance, I discovered they failed to put air in all the tires. The tires were 4 pounds under pressure and they remained 4 pounds under pressure after I picked up the car. Never has a mechanic failed to check the air pressure during the decades of auto maintenance for me. What's more, the new battery I bought there failed after a few months. But, that's not all. The free replacement battery they gave me failed within a few months also. Didn't get the quality batteries I should have received. I am sorry I didn't bother leaving this poor review 3 years ago. But, I don't want to mislead Yelpers with my 2020 5-star review and not update it. Things apparently have changed. read more

i went in to try and see what was wrong with my passenger door since it hadn't been opening for some time. after an inspection they told me it would cost about $1,100 dollars to fix. i declined. all they did was remove the panel off my car door (which they didn't put back on) and still charged me $150 after not receiving any help toward fixing my car door. after i went home i did some inspecting myself and figured out all it needed was a new door handle. so i did they job myself at home for less than $50 in about 20-30 minutes. i dont appreciate trying to be swindled for $1,100 when really it was less than a $50 job. going forward i wouldnt even trust this place to tell me what color my car is. read more

Cody, your the man. You literally saved me so much trouble and financial savings down the road. Thank you for repairing and fixing my gas issue. 10/10 service read more

They changed my brake fluid and topped off my coolant. When talking on the phone they said it would take 30 to 40 minutes. They billed me for 2 hours. So the bill came out to $300 just to top off my coolant and brake fluid MIND YOU, they literally took less than an hour (my phone records can show) and still billed me that rate This place is a scam, and the front desk reps are extremely sleezy and really just push for commissions. don't be fooled read more

Purchased 4 new tires at this location a couple months earlier; noticed front driver side tire was extremely low on Friday and headed to Sun to see if I picked up a stray nail. Service agent told me it would be a little wait but he would get me in for a look; a nail was the culprit, tire repaired, warranty covered the cost of the repair! Thanks again! read more

My husband took my car here for an oil change/ tire rotation. On the receipt it says "inspected and filled all fluids". Ummm, my coolant was empty and dry as a bone....and I'm missing my reservoir cap. Horrible!!! The whole time I was driving around like that. That's so dangerous. read more

Sun Auto Service - Empty coolant and missing reservoir cap. - Auto Repair Near Me - Henderson, Nevada

Watch out for the scammer DEVIN KELLY! He was incredibly rude and charged me $750 for repairs. He neglected to properly inspect the A/C initially, then later claimed multiple additional repairs were needed trying to charge another $2,000 from me. During the first check, he said, "It's leaking gas and not cooling; fix that, and the A/C will work 100% starting today!" But six hours later, he said, "The A/C isn't working; I'll look at it again tomorrow." When I returned the next morning, he said, "Real quick!" but then asked for "Give us one more hour I can fix it." After more than an hour passed, I asked DEVIN KELLY again, and he said it "MAYBE take more couple hours." . I was very patient, but had wasted time and money; when I asked what was actually happening with my car, his only response was repeatedly saying "MAYBE" He was arrogant and never once apologized for inconvinience to me only showed me rude his behavior. He failed to provide proper explanations, gave quotes for repairs unrelated to the A/C issue, asked for a "yes" or "no" on repairs without stating the price, and suddenly demanded I sign the credit card reader without showing me any paperwork. For anything beyond the initial $750, I insisted on seeing the documents and confirming exactly what I was signing before doing so. This shop is terrible and certainly not worth $2,000, so I decided to get the repairs done at a major service center instead. I was appalled by Devin Kelly's attitude. He lacks education, has terrible customer service skills, and has no professional business manners. He needs to learn. read more

It was very easy to schedule an appointment in a timely manner. The person I made the appointment with, Charlie, was very nice. When I arrived for the appointment, my car was taken onto the rack right away. I was supplied with a text message that gave me an overview of the services being done on my car. Considering I am having this service done while on vacation, it has been a very pleasant experience for an oil change!!! Will recommend to my friends who live in the area. read more

BEWARE OF UPSALES AND MANAGMENT!!! I brought my car into Sun Auto for a misfire on Cylinder 2 and paid $100 for their diagnosis. I was told by Mr. Land at the front desk that the issue was coolant inside Cylinders 1 and 2, and that I would most likely need a whole new engine. He explained their process as checking spark plugs, then spark plug wires, and if those are good, moving on to possible issues like a cracked head, blown head gasket, or cracked block. Based on this, I was quoted around $8,000 for an used engine replacement with 59,000 miles, which is more than my car is worth. This diagnosis left me stressed for over a week, thinking I'd either have to put a new engine in a car that wasn't worth it or buy a new car altogether. Thankfully, I decided to get a second opinion from another shop. The difference was night and day. The second shop immediately showed me that the only issue was faulty spark plug wires. They even demonstrated the arc from the wire to the head and let me use a borescope to inspect the cylinders myself. There was no coolant in the cylinders at all. Sun Auto not only misdiagnosed my car, but their claim that the spark plug wires were "fine" was completely false and is confirmed through my diagnosis paperwork that was emailed to me from Sun Auto. When I confronted Adam, the acting manager, he said he would stick with Sun Auto's diagnosis unless I provided the name of the other shop. He mentioned he would speak with his district manager about a possible refund, but ultimately refused because they would have had to consult with the second shop that fixed my car to in order to validate that the car was truly fixed after their diagnosis. And when I confronted them about Sun Auto's failure to properly diagnose the spark plug wires in the first place, all I was told there was "nothing they could do." To be fair, I don't necessarily believe this was just a simple mistake by the technicians. I believe this reflects a lack of integrity by the shop, especially when customers are at the mercy of a shop's diagnosis and basing their decisions on that information. If I hadn't had previous experience in the automotive industry, and if I hadn't sought out a second opinion, I could have been pressured into spending thousands of unnecessary dollars on a problem that was as simple as replacing spark plug wires. Management should be focusing on honesty, training, and customer trust, not standing by false diagnoses or hiding behind excuses to avoid refunds. In short: Sun Auto misdiagnosed my car. They attempted to push an $8,000 engine replacement when the real fix was a simple set of spark plug wires. Their staff and district management were defensive and refused accountability. This was less about error or getting my money back and more about upselling at the customer's expense. I cannot recommend Sun Auto. If I had not gotten a second opinion, I would have spent thousands unnecessarily. For anyone considering this shop, please reconsider or at the very least get a second opinion if you feel like they are trying to upsell you. read more

Dropping my car off there weren't any issues. Picking my car up I had to go through an absolute jerkbag, DEVIN. Paul was not any better and was fueling Devin's disrespectful attitude toward me. I bring my car down to get work done on it and the amount of disrespect I encountered today was very unnecessary. They kept trying to cram financing down my throat. I even explained that I am unemployed right now and they continued to talk about it. Not great sales reps, not great at their jobs. Please save yourself a headache and go to another Sun Auto, AVOID THIS ONE!! read more

My wife took our car here ONCE in a pinch. Never had an issue with any prior services at the dealer. After getting it back for a simple oil change the oil plug was stripped, a lug nut was missing from a wheel, liner inside the hood was missing 3 clamps and hanging down and the oil itself was over filled. From never having an issue (it's a Subaru) to having 4 random issues spells TROUBLE. DO NOT ISE THIS PLACE. It put out small kids safety at risk and I'm livid. read more

Scheduled an oil change for 12pm, got there 11:40am, they still hadn't even touched my car by 1pm. A whole hour of nothing. They said they were backed up because they accepted too many walk ins. What's the point of making an appointment if you're going to have me sitting there? I ended up asking for my keys and leaving. :( read more

Even an oil change was timely and all the front desk guys were cool and knowledgeable.

I had a terrible experience with the St. Rose location! Lesson learned and noted. Expected to pay more and more for repairs that should have been resolved. read more

Rude customer service. I stopped by to get my car checked out as I had some concerns. They said it would be a couple hours which is fine I just couldn't leave my car today. I planned to come back another time. I asked them a few questions to make sure the car is generally safe to drive and they responded to me sarcastically and rudely. I won't be going back. read more

I came in for a pit stop emergency, after my tire pressure went off on my way to my destination. And was happily met with the guys in Sun Auto, they inspected my tires and diagnosed that I needed new TPMS sensors and even though I ended up not buying it from this shop because I'm visiting out of state, I really appreciated their professionalism and friendly service to help someone out. Definitely pay them a visit for your tire needs, very nice and professional crew of guys in this shop! read more

Alex, service man at this location is great. Always super helpful and friendly and goes above and beyond everytime! Great staff and location! read more

I am very disappointed been going here for years to get my oil changed took my car and recently was told that I needed the 60,000 mile maintenance package, which is true. I did need that but was also told that one of my left rear struts was leaking. I took my car for a second opinion at a lower cost because they wanted 5,000 to do all the maintenance and the struts only to find out that my struts were not leaking and I have pictures to prove that they're not leaking Very very disappointed nothing worse than having a dishonest Mechanic shop read more

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Good place and good price we are very happy for the service and staff and recommend this place

Fantastic work by Mike and the team! In a day and age where trust is hard to come by, yet trust is everything necessary for a successful business, Mike and his team truly shines. I had an oil change done and a headlight replaced. The quality of service and friendliness of the staff is unmatched. Thank you Mike, I left feeling relieved and at peace. read more

This place is amazing! They really take their time to explain, in regular terms, what is going on and what needs to be done. They took such great care of me! This is the only place that will work on any of my cars and will be the only place I refer anyone to. Pricing is fair and I feel that I can trust their work. read more

To preface, I don't typically use this location as there is one up the road from my house. But, Sun Auto on St Rose Pkwy is definitely my new favorite! Called ahead to make sure we could drop in for an oil change and check up. Was greeted over the phone by a very enthusiastic worker who happily told us to come on in! Expecting it to be a few hours per usual at other locations we had two cars to go take care of other errands in the area while our car was in the shop. Our tech, Sheldon, was very quick and thorough. He went above and beyond to make sure we left the establishment confident in our vehicles condition. Although no additional services were needed at this time he still took a moment to let us know what will be needing servicing soon. It's these kinds of moments that make me think "WOW! Sun Auto is affordable, fast and thorough!" 10/10 highly recommend. read more

Current and New customers BEWARE. Don't be fooled by the reviews, the fake smile , and the extra thing they "repaired" at no cost all to make it sound good. All snakes. These guys need to be investigated by all the people they cheat. Inspect your car before and make sure they do the service they claim to do. Example: mark your tires and make sure a tire rotation is done . Mark your oil filter and make sure it's actually change read more

I was a customer for many years. Oil changes and other minor issues. They had (and mean HAD) always been honest. However, I will never return due to their incompetency and mainly dishonesty. I don't know what happened but I can't express my utter disgust with Sun Auto. About a year ago I had a backyard mechanic do a few things to my new to me 2016 Mercedes. I did not ask but he changed the headlight bulbs to brighter white ones. But the right headlight never illuminated the road correctly. So, I brought it to the place I thought I could trust - Sun Auto. They diagnosed the issue as needing a new headlight assembly for about $1,000 along with labor of over $300. So this would cost me just north of $1,400 with tax. I did some research and found an aftermarket price for the assembly of $400 and a mobile (real) mechanic who agreed upon $200. When the mechanic came to my house I left him with my car. 15 minutes later he texted he was finished. The actual issue was the guy who put in the bulbs was clearly an idiot and put the right one in upside down. My mobile guy fixed this. He told me he didn't want anything close to $200 but I paid that because I hired him to correct the problem. I did contact Sun Auto main office and after several tries, heard from their area manager, Sean. I told him what happened and how I was out $200 for labor and about $100 to ship the part back. He then said he'd contact the store to get their side of the story. Bottom line is he said a check for $300 was being requested to reimburse me for the cost of "fixing" the issue that apparently their mechanics were too stupid or too dishonest to correct. It's now been 13 days since the check was promised but I've received nothing. Nor have I heard back about this. And yes, I have asked. In 2019, I recommended the shop and returned a number of times with both our cars. As the raven said, "Nevermore." read more