I just want to give a shout out to Bam. I have been trying to get my headlight figured out for days and was having a lot of trouble and just really needed help while I'm dealing with a family emergency and he was so helpful and pulled my car in and figured everything out I think in less than 20 minutes and it was such a small ask but you guys have no idea how much that helped me today. Give that man a raise! read more

Went to this location because I had a great experience here previously. I wanted a diagnostic on my car, for someone to actually take a look at it and take it apart. Guy with red hair, beard, and mustache seriously told me to go to AutoZone. I don't want somebody to just put a scanner to my car. I wanted you to actually look at my car! Seemed more like he just didn't wanna do any work cause no one else was there when I got there. read more

I showed up early Saturday morning. I was the 3rd car there. They notified me it would be about 30 mins for an oil change and tire rotation. An hour later they walked in and asked if I still wanted the tire rotation. I was confused but, I said yes, that's why I'm here. The woman continued to let me know it would be a minimum of an hour before they could get started. Someone who came much later than me had their car on the lift, and my truck would have to wait. I decided to skip the tire rotation. When we closed out I had a coupon. Before even looking they said we don't accept that one. Which was an email directly from Jiffy Lube. Then while finishing the close out she covered what they did. Then she let me know she discounted the tire rotation. Which they didn't do. I pay for the convenience at Jiffy Lube, their speed and service. I've gotten it at other locations. I won't be back to this location. read more

Like some have said in past comments, they didn't offer me the coupon price on my oil change even when I inquired. I found the customer service lackluster at best. Even I tend to drop the f bomb a lot but I would recommend not consistently doing it when you have customers in the waiting room. I always appreciated going to this location because they were great at taking care of people no matter how small the issue was, and that kept me bringing back all our cars along with my in laws car, but I don't think we will be returning. read more

Went there for an oil change and everyone was friendly and great customer service. Will be coming back again.

Excellent customer service and a quick in and out for an oil change...only 10 minutes.

Great customer service! Thank you George for getting me in and out so quickly - this will be the only place I take my Jeep read more

Jiffy Lube - Oil Change Stations Near Me - Henderson, Nevada

Wrote a not to good review of the Jiffy Lube on Eastern. Guest Relations asked a lot of questions. I told them I was very unhappy, charged the highest price for the lube and oil without giving a choice of which one i wanted. Also no explanation as to why I wasn't given the available coupon. And that was that...No further communication. So if you go to the one on Eastern my suggestion is to come with knowledge about any coupon offers and above ALL..ask questions. read more

Staff is really friendly and helpful. Definitely will be back for another oil change.

Brought my car in for an oil change where I was guided into the bay by Gage. From there he informed me of some recommendations (simple fluids) based on my mileage. I waited outside because there was a nice breeze. Gage kept me informed of the progress and a few of the other workers and I chatted about cars for a few minutes and then I was out of there. 20 mins tops. This is the Only Place I trust with my car for an oil change and it's been my go to for the last 4 changes. Much quicker and CHEAPER than the dealer. The service is top notch. Head to this Jiffy Lube for your next oil change and you won't be disappointed. Shout out to the entire crew: Gage, Zackary, Aidyn, and Bamidele. Two thumbs up!! read more

Definitely they don't take care the customers. I had to come back to the shop 3 times to complain about my front break that I spent over $600 to replace and after I left from there started whistles when I break and after that I replaced my rear breaks and also my shock absorber. I had a drive test with Ben which kept saying that wasn't hearing any noise coming from there. I have spent over $1200 for a shit service. You might have an oil change there but definitely don't try to repair or replace any parts in your car. That was the worse one. I hope this review helps new customers and also the management because it try to convince that you don't know about your car and have no mechanical knowledge. read more

Great customer service from Zierra and Zach. Would highly recommend in and out within 15 minutes.

These guys and gal really make getting my oil change experience so much better than the dealer did. Shout out to Zierra, James, George, & Erik for outstanding service appreciate you all. In and out in maybe 30 minutes probably less. Will continue to get my business into the future. Very satisfied with the price. read more

This was my first time visiting this location. The service was fantastic!! Matt, Bam and George were phenomenal. Will definitely be coming back when needed. read more

George was extremely helpful, friendly and fast. him and his crew went the extra mile to service our vehicle and get us the best product and deal. thank you George! read more

Very easy and quick, I came in for an oil change and everyone was helpful and nice which is rare these days, zierra was the main person assisting me and I have 0 complaints. They weren't pushy on any add ons as far as air filters and all the other stuff. Great experience. read more

Friendly employees, fast service, went the extra mile to address all questions! Will continue to use this location for my oil changes!

Darush was great! Excellent service and very helpful. I would definitely come back to this location.

Bunch of guys standing around not wanting to do anything. Didn't check tire pressure after I asked them to. Left the filter loose from the oil change which caused me further issues and oil stains to deal with. Go somewhere else. read more

I didn't get her name but she's the only girl there the cashier. The girl was so kind and really helpful and made everything easy. I'll be coming back and I'm already telling my friends and family to go to this Jiffy Lube because of her great service. read more

I came in to the Eastern Ave location for rideshare inspections (both Uber and Lyft) and everything went very smoothly. Darush was very courteous, friendly and professional. It was a great experience and I will come back here in the future! read more

I had a great experience at this Jiffy Lube. I came in for a routine oil change, and the staff was friendly, professional, and efficient from start to finish. They explained everything clearly and had me in and out quickly. Excellent customer service. read more

Charles the "manager on duty" was extremely rude when we expressed our concern that the info that popped up in his system was not ours! I have been changing my oil here for years and have never come across this issue before. When I asked if there was somebody else that I can talk to or if he can do it again, he simply shrugged his shoulders, looked at me and said I don't know what else you want me to do. Extremely poor customer service, especially for a "manager" and unfortunately, you just lost my four cars business because of the lack of service from this one time. Every other time, the gentleman that I speak to one is an African-American, and one is a Hispanic man both extremely pleasant to deal with this gentleman was unpleasant, and unfortunately, there went my business and hopefully other people that wanna be treated properly will take their business elsewhere read more

Every person I encountered was so nice and ready to help. I thought I needed my tires rotated and expected to pay for that and they told me I didn't need it this time but probably the next. Didn't try to push extra services on me at all which I really appreciate. They handled everything quickly and professionally. 10/10 would recommend. read more

Fast service, very clear pricing (if not a little high). Didn't try to upsell unnecessary products.

Charles was so helpful! Explained what my car needed and I was out of there in like 20 mins

Great service, professional and very friendly staff. Fast service, great price! Made a few recommendations, didn't feel pressured for the 'up sell'. Didn't at all feel like a used car lot (not that there's anything wrong with used car lots). Will be back! read more

It was a horrible experience, the gentleman literally said I had no other choice but to pay $120 for a 4 cylinder engine oil change. The jokes on him because I can do it myself for $40, regardless of me being a woman. They take advantage of women with children which is a pathetic practice..... read more

Great, quick experience as always at the Jiffy Lube at 10646 South Eastern Avenue in Henderson, Nevada. Special kudos to Darush who did my work. Great personality and commitment to excellence. read more

I had a fantastic experience with the customer service! Darush was good and made me feel at ease. This location is definitely trustworthy, and I highly recommend checking it out! read more

Darush was very helpful and informative plus made sure the discount was applied to my service. Trevor told me about some details I needed to know about my car to keep it up & running without issues. Thank you so much both of you :) read more

Great, fast, professional, tge technician went to lots of details.. Thank you guys, See you soon. read more

Not handicapped friendly. The door is extremely heavy! Pulled up for service. No one greeted me so I tried to go inside. Can't open the door due to a medical condition, weakness in hands, so I went back to my car and then was greeted. The man showed me that the door was not locked, and opened it with his back. Sorry, if I can't open the door, I'm not coming in! read more

Zierra was wonderful with keeping me up to date on ever that was found. She didn't pressure me into getting anything I wasn't ready for yet.I asked for an oil change and it was very quick and efficient. I appreciate everyone that helped me through my process today and will be coming back to get what else I need done. Thank you! read more

Zierra was excellent! Great professional service! Thank you jiffy lube and team ! I would definitely come back to this place and highly recommend it read more

They know what they're doing and pretty good at it. Plus they have a friendly attitude towards their customers.

Update from a few years ago. Same quality of service. With 2 toddlers asleep in the car I knew it was my chance to run a long overdue errand. The staff was great at adjusting their work around whispering all the information. Had a discount from online coupon but even if I didn't I still would've came back because of the great and efficient service they provide. Props to the Eastern Team! Give em all Christmas bonuses. read more

Not happy at all. Came here to get an oil change and my husband waited in the office for a while and no one would even acknowledge him. We paid $133 for a full synthetic oil change and that was with a $25 off coupon. Other places are cheaper than that but this location was more convenient. I'll definitely drive farther next time. The main reason I'm unhappy is they put oil footprints on my floor mats. Tried calling multiple times to talk to them about this but all I get is a busy tone. read more

Jiffy Lube - Oil footprints - Oil Change Stations Near Me - Henderson, Nevada

I will always return. Zierra provided excellent assistance, and the entire team was kind, friendly, and efficient. Every visit is consistently a pleasant experience. read more

Came in for an oil change and added front brake service. Bam was super welcoming, and George was very professional, knowledgeable, and truly helpful. The whole staff was friendly and made the experience smooth. I used to go to a different Jiffy Lube, but this location's customer service is far better. I'll definitely be back! read more