I had a really excellent experience with Eastside Auto Care. My check engine light came on a few…read moreweeks ago, but I procrastinated making an appointment. Then my car started leaking a small quantity of oil - maybe 2 or 3 tablespoons. So I decided it was urgent enough, I looked on Yelp, and I chose Eastside Auto Care based on the positive reviews. I called to make an appointment to drop it off on a Thursday afternoon so that they could diagnose the check engine light and the leaking oil on Friday. They said that they would give me a call back between 9-10 AM on Friday. At around 11:30 AM, I called because I hadn't heard anything, and they apologized because they were really busy. No problem with me - I appreciated the apology! They diagnosed the check engine light as a faulty oxygen sensor, said that I needed an oil change rather urgently, and recommended a number of other repairs that I agreed that I needed but wanted to postpone, as I'm in the process of buying a new car. I authorized the oxygen sensor and the oil change. I received another call a few minutes later, apologizing for an error on the quote, and it would be about $20 more than they had originally quoted me. Again, that was totally fine with me because they were apologetic and upfront about it. I told them that if they couldn't finish it by Friday afternoon, it was fine to keep it until Monday. At about 3:30 PM, I called to check on the status of the car and they said that it would be ready Monday morning. Today (Monday), I received a call at about 8:30 AM that my car was ready. I picked it up and I was pleasantly surprised to find out that the total was $200 less than the estimate. They double-checked to make sure that they had done the bill correctly, and they had. They also gave me a discount because of the original error in the quote and for being referred by looking at Yelp reviews. What I would like to highlight in my review are that a few things happened that would normally be an indication of poor customer service - not calling when they said that they would, getting the quote wrong initially and having to revise upward - but because Eastside Auto Care was so courteous and apologetic, I didn't mind at all, and it did not lower my opinion of them. Everybody makes mistakes, and all that we can do when we make mistakes is to own up to them and apologize. I look forward to taking my new car to Eastside Auto Care in the near future!

This is a criminal enterprise. I previously left a positive review based on the quality brake work…read moreperformed by the PREVIOUS ownership. I came to them in 2021, not knowing about the ownership change and happy with previous work because my car losing engine power then turning off for no reason. Turning it back on would fix thr problem for 20 minutes then it would repeat These guys charged me nearly $700 dollars to "replace sensors" and didn't keep the parts they allegedly removed even when I specifically asked them to. Less than a month later the same problem happened on the highway ans the car turned off completely and I needed hundreds to tow it and at that point I had to pay $2k for a new alternator! They refused to return my money. Even worse, when they did their "repairs", they lazily put all the car panels in my back seat rather than under the hood where they belong. Not only completely dishonest work but absolutely sloppy and lazy too.

I've been using Tru-line for over 53 years. First, with the founder, Ray, in the basement of the…read moreFerrari garage in Seattle. Then with Ray's son Byron, on Boren Street in Seattle. Eventually Byron's son Doug got involved. Byron finally got fed-up with the Seattle traffic and opened a second shop in Bellevue while Doug running the Boren location. I followed Byron to Bellevue for the same reason as Byron. Doug continues to run Boren with the same quality and professionalism as Byron and Ray. Eventually Byron retired and now Brandon runs Bellevue. Again, the shop is still top-notch. You'd never know Byron wasn't there, except there's a different face greeting you when you come in. Tru-Line is, and always has been, and excellent choice for anything chassis related. Their quality and range of knowledge is outstanding and as we all know, that's a very rare thing in today's world. You can trust Tru-Line to do the job right and treat you fairly.

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

Darien I think his name was helped me out with my tire alignment after I got my tires replaced at…read moreDarwin's Tire Shop on Sunset. He was extremely helpful, so polite, & made me feel less embarrassed about my car being a mess. I paid $140 for front and back tire alignments. It's necessary, so you can't really complain about the price. Will always come back here!

Initially I was looking for hubcap covers for my partner's sister's car, in this place thinking…read morethey might have some. They didn't, but I ended up finding something even BETTER than I could have ever anticipated. I found a rim from the (Drastic) brand & style that I REALLY liked & figured, my car itself needed new rims after almost 20 years of milage. Brandon & Fahad were VERY helpful in quoting a price & making sure the rims were a fit, which indeed they were thankfully. 785.00 dollars later my car is even MORE stylish now than before & rides a bit smoother as well. I would recommend these guys to anyone. Good deals, great service, & worth it in investing quality care into your car!

These guys are the real deal. I went in to get new tires and wanted to go higher and wider. Ivan…read morehimself helped me and found a good match within 5 minutes. Days earlier I had gone to RNR in Puyallup and the lady there took 45 minutes to end up not finding me a compatible tire for my van. Ivan had the tires in the next day and called me. I went in and it took them less than 20 minutes to install. I was amazed. My tires look and perform great. Ivan is- family man and runs an honest business.

Horrible service i am a professional detailer and I take pride in my vehicle I drove to ivans the…read moreother evening with a flat tire they had to order me a new one they also had to repair the other tire that they had just patched a couple of weeks ago the next day I saw extreme damage to two of my rims that are impossible to be done by a curb.only by a heavy duty machine I came the next.day and instead of taking obvious accountability they denied it...did I mention that the repairs were done by his mother and a young kid...im also posting some pics so that you can see for yourself.

I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

Guys at Bellevue Collision center are very honest and helpful. I had taken my car which had been…read morethrough an accident and was pretty badly damaged. The person who checked the car informed that it is going to take more than the value of the car to fix and advised me on what to do with the car. He easily could have charged me inspection & multitude of other fees for his time - but looking at what I had been through that day the person offered honest suggestions. He even drove me to the nearest transit station. These guys are honest and a credible business. Please try them out.

Kept my car for 3 weeks for a small hole... kept saying the only worker "wasn't in today" and would…read more"call me when he could" Never was in. Never called. Don't go here unless you got 20 other cars and don't have to worry about ever getting it back.

Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

I had a scuff on the front right fender of my Porsche and reached out to Same Day Auto through…read moreYelp. Chris, the owner, responded right away and told me to bring it in so he could take a look. I stopped by that same day, and Chris immediately took a look at the damage, cleaned it up, and buffed it out in a matter of minutes. The fender looks great, and he did an amazing job. I can't say enough about Chris's professionalism, knowledge, and friendliness. The entire experience was quick, easy, and genuinely impressive. I'll absolutely be returning to Same Day Auto for anything I need in the future. Highly recommend!