I debated if I should write a bad review but after thinking about this for a while, I decided to save any potential brides a last minute disaster.
If you are looking for a place to get your and your bridal parties wedding nails done, LOOK ELSEWHERE! Long review but I did not want to leave out any details.
My maid of honor scheduled an appointment for three people about a month in advance, shortly after another bridesmaid decided to join, we called back confirmed they could fit her in then however, a couple of days prior to our appointment two more bridesmaids decided to join. I personally called this time to confirm that they 1, had the color gold I was looking for 2, make sure our 5pm-7pm time slot was enough to handle all our manicures and pedicures (including tips and a detailed design for myself), they said absolutely, timing was fine. I told them that I could even come in earlier and they said we would have plenty of time.
We went in and arrived for our appointments a few minutes earlier than our scheduled 5 pm and while the owner Michelle was finishing a client, I was asked to wait, and meanwhile all my bridesmaids were getting their pedicures.
About 5:45, I was finally seated to start the tip process; my other bridesmaids were finishing their pedicures and had been seated to get their mani's.
At 6:38, (I remember looking at my watch), she finally started working on my design and kept telling the other co-workers that they HAD to be out by 7pm for a mandatory meeting. I told her that I still needed a pedicure and the design I knew was going to take some time.
I was being rushed after waiting for almost an hour while Michelle continued to repeat herself loudly that everyone needed to hurry and be done in 20 minutes. I knew that she was too stressed to finish not only my fingers, which needed designs, but also my pedicure, which had not begun. My aunt (part of the bridal party), was also told she couldn't get tips, there wasn't enough time. Therefore, I asked her to take off the polish from the one nail she had started and said we should just leave; she was in too big of a hurry. She apologized and told me and my aunt that we could come back anytime the next day and they would make our nails perfect but tonight they had to close for a company meeting at 7pm. All of my bridesmaids received their pedicures and manicures and me, the bride had just unpolished tips. This was the night of my rehearsal dinner and I wanted them done for that event. Keep in mind I had been there for 2 hours and had called to confirm two times.
I decided to give them the benefit of the doubt anyway and arrived the next morning at 11am (I live about 20 minutes from the Salon), as told by Michelle (Owner) the evening before however, Michelle looked at us when we walked in and said "You should have made an appointment". . . . .EXCUSE ME?!? You told me to come in any time and would make it right. Instead, they turned me away AGAIN.
I ended up finding another place that could finish their job; I ended up having to get the tips redone because the technician told me that my nails were about to pop off (they didn't charge me to re-do them because she felt bad). She was appalled by the little work that I did receive and the time it took her to do it.
I have never been to a nail salon that has cut an appointment short or left the job undone. I've even been to salons before that even if it does take them longer to do the job, they will finish until the job is done. . . even if you are the last two people in the place.
What if this was the night before the wedding?!? They didn't have a care in the world. They even have a sign on the door that they do bridal parties . . . if so, that's the worst party I've ever been to. read more