Pure Nail Bar

493

952

3143

4 years ago

I called in the morning to see if they could take my friend and myself at noon for a mani/pedi. They said they were available. When we arrived, we were seated promptly at our pedicure stations. My technician did a wonderful job at my pedicure. It was relaxing to have done, and she often asked how things were feeling and which options I wanted. She did a thorough job., The same technician did my manicure. I felt like she took her time to do my gel manicure, and I loved my nails afterwards. read more

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Bobbi A.

2

82

256

2 years ago

Every time I get my nails done here, they do a good job. Professional, the shop is clean and so many colors to choose from. I am that last-minute lady deciding to squeeze in a pedicuar or mani/pedi just after work or between appointments. They always accommodate. I like that there are options on what type of pedicure, how much do you wish to spoil yourself is the question? Ha. It's a little pricey but worth it. read more

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Nannette R.

7

1

0

1 year ago

This place has amazing service and staff!! I had gel mani/pedi and both turned out perfect.

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Theresa T.

Elite 25

27

63

111

3 years ago

They were able to fit me in for a walk in Sunday afternoon, gel man and regular pedi! $45 for the mani and $45 for the basic pedi. Really really good manicure. They took their time and I walked out really happy. I think my nails look gorgeous. The pedicure was very standard and checked all my boxes. Tip to Toe nails (a 10 min walk down the street) is cheaper and I'd recommend them. However if price is no issue to you I'd go here for sure! read more

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D D.

51

6

0

1 year ago

These ladies are amazing! I am from out of town for a conference but was having some problems with my nail splitting. They took care of it, and I left their shop with a beautiful powder dip manicure. The deluxe pedicure was also divine! Because of construction, it's a little hard to find the stairs down to the shop, which is unfortunate because once you get there, everything is fantastic read more

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Morgan A.

254

160

338

4 years ago

LOVE love love my spooky ghost nails!! the shape and design are exactly what i requested. my new go to spot in denver :) thank you!!! read more

Pure Nail Bar - spooky ghosts - Nail Salons Near Me - Denver, Colorado

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Grace C.

2

64

113

3 years ago

The services were wonderful at a great price point. The staff was friendly and helpful. I am beyond happy with my gel manicure. The location seemed cleanly and comfortable. read more

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Renae N.

0

20

11

2 years ago

My tech was precise and very detailed! I'm not a local and I was surprised the shop was empty! Very simple place but good options. $70 for dip removal and hard gel manicure. read more

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Caitlin M.

228

5

3

4 years ago

Beware Staff changes. This used to be my go to place but recently they have gone thru some staff changes that just are not good. After coming here every two weeks for over a year I have gone in twice now and left soooo disappointed. The staff is incredibly rude and they just are not good at nails. The pricing is astronomical for sub par service. Best advice would be to take your business elsewhere. read more

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Leslie B.

39

22

25

4 years ago

Got full manicure with Dip powder last week- 6 days ago! . She only applied 2 coats. I've only had dip a few times, but it's normally pretty thick when done correctly. This was clearly not done correctly. Polish Started cracking the very same day, but it wasn't that noticeable so I just sucked it up. 2 days go by, and my left index (pictures first starts to throb with pain. No idea why. It Felt like I'd slammed my finger in a door it was so sore. (I did nothing to traumatize my finger) Next day, as the pain in my left starts to subside, my right index throbs (terribly!) This has NEVER happen in my life! Not With any sort of gel, polish, dip, nothing. The throbbing in both finally stops, but then next thing I know, both index fingers have giant cracks in the dip! Right across the nail bed. I was able to glue the right one so you could barely see the crack, but the left one, even though I tried to glue it, still looked bad, and THEN it started to separate (crack again) the next day. Few days go by, and my left nail feels very fragile and soft where the crack is. I'm worried if I don't remove the dip powder immediately, somehow, my finger nail will get bumped or catch on something and the whole top of my actual nail will rip off from the bed. Tonight at home, I just removed the dip powder myself to reveal what I suspected. Sure enough that exactly what would have happened. The crack is all the way to my actual nail. It's not just the powder coating. My nail is in such a fragile state now and of course, looks horrid. So much for "dip powder is the most healthy for your nails." This was the second time I've come to this salon because I was so pleased with my first manicure here. But I am livid! This cost me $55, $75 with tip! And I have been nothing but nails in worse shape with each passing day. Some might wonder if there was a problem with my nails before the manicure, or if maybe, I just had a bad reaction to the material. I can say with all the confidence that this whole ordeal was due to poor application or a poor product used by this salon. I've been getting nails professionally done with various products for years. My natural nails are strong, long, and healthy. Wish I could get a refund but I don't care to ever step foot in the place again. The addition pictures are to show that several of my nails have that crackle effect. Luckily they just haven't cracked in half yet. They've looked like this since day one. This salon did a terrible, TERRIBLE job and I'm so mad. Hopefully I can salvage my nail. I caution all who go to this salon. Make sure the dip is done right! But probably safest to find a different salon. If the owner reads this review and wants to contact me and give me a refund. I'll at least modify/ update my review to reflect that. read more

Pure Nail Bar - So scared and panicked that it would snap in half, I had to try to remove dip carefully myself tonight. - Nail Salons Near Me - Denver, Colorado

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Sue S.

423

183

394

4 years ago

$40 for a basic pedicure Good service and good selection of colors. It's very nicely decorated. read more

Pure Nail Bar - Nail dry area - Nail Salons Near Me - Denver, Colorado

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Dee C.

Elite 26 All-Star

218

1074

1619

6 years ago

This place is wonderful. I had Bolar as a technician she is careful, meticulous,and sweet. She was amazing. This place is modern, gorgeous, clean, smells great and they offer you wine while you get pampered. It is pricey and I paid for the deluxe and i dont think anything that was done was worth the 75$ charge. I swear it said I get a clay masking which I didnt. Its 20$ for eyebrow waxing. Which is wild. read more

Pure Nail Bar - Deluxe spa treatment. Its a lil pricy but worth it. - Nail Salons Near Me - Denver, Colorado

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Sarah M.

0

6

14

2 years ago

I got a gel pedi and French tip manicure. The pedicure was fine but the manicure is honestly, so bad. Technician said she was done and when I saw my nails they did not look ok. I asked her to please wipe the nail polish off of my fingers and one of my fingers had white nail polish on the nail bed. She did so but just really was not warm or engaged at all. I honestly did not want to ask her to fix it because she seemed so bothered. Not sure if it's a race thing- as I didn't see them treat the Caucasian girls this way. Very disappointed. Would not come back here. Not work $100. read more

Pure Nail Bar - French Tip Manicure - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - French tip nails - Nail Salons Near Me - Denver, Colorado

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Pa'ahana K.

238

13

2

2 years ago

No hand massage included in the manicure They have decent manicure service but u can tell they didn't really care that you were in their chair I'd go somewhere that cares about your service a little bit more and deserves your money read more

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Brittany B.

77

668

194

5 years ago

I have to give credit for the gel pedicure - two weeks later, after chlorinated pools, walks in the sand, and close toed shoes my toe nails still look pristine. Don't go looking for long lasting manis (all of mine came up within 4 days), but do go if you're looking for long lasting pedis. read more

Pure Nail Bar - Gel manicure that only lasts a day and a half... incredibly disappointing - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - Inside the salon - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - Services and prices - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - Additional service menu - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - My toes after 2 weeks and lots of sand and chlorinated pools. Happy with them! - Nail Salons Near Me - Denver, Colorado

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Nicole G.

191

1

0

2 years ago

I feel that I was completely ripped off here. I'm in from out of town and needed dip powder. The service was extremely slow (over an hour) and then I was charged $65! I get dip powder every 3 weeks and it's never any more than $42. This place literally stole money from me and was terrible. Do NOT go here. read more

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Jenny F.

439

6

7

4 years ago

Here from out of town and stopped in this morning. I didn't catch my nail techs name but she did an amazing job! She took her time and my nails look great!! Wish I lived here so I could make this my home salon, highly recommend if you're in the area. read more

Pure Nail Bar - Dip nails - with tip $66 worth it!! - Nail Salons Near Me - Denver, Colorado

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Brittany P.

63

8

1

3 years ago

Paid $60 for dip that fell off within a week on three nails already. (No tips were added on my nails) I could kind of tell the nail tech was inexperienced as she was doing mine. There was essentially no customers in the salon when I was there on a week day after work. Not sure if girls do not get their nails done in Denver (I was visiting from Dallas). The salons in Dallas are so much better, my nails usually last 3 weeks and it's $45, not $60. Don't know how this place has 4 stars on yelp. Inaccurate.I chose this spot based on the yelp reviews in the first place. read more

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Olivia H.

0

26

11

4 years ago

Amazing nail place. I got dip with tip and regular paint on my toes. It was $125 after tip. Massage I received with my basic pedicure and manicure was out of this world. Will be going back!! read more

Pure Nail Bar - SNS Dip with tip number 22 on SNS color samples. - Nail Salons Near Me - Denver, Colorado

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Sosun K.

Elite 23

137

89

343

4 years ago

Visited this nail salon during my stay in Denver. My first impression was the cleanness and there pedicure spa list was amazing! I did the spa deluxe pedicure (it was the best foot pedicure i have ever had) my nails came out beautiful and perfectly executed. This spot is a treat yourself heaven so the prices reflect same. Definitely stopping by again durning my next visit. read more

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Devin R.

7

8

0

3 years ago

Great mani pedi, service but I've gotten the same service and treatment for less money. $70 without tip for a male mani pedi no buff and shine no clear coat, no add ons it's pricey. I live in LA and we customly lay $45 for the same thing. read more

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Natalie N.

77

25

16

7 years ago

THIS PLACE IS A GEM! I live in the area, and was looking for new salon to go to and this is it! I got the lavender spa pedicure and a gel manicure and it was AMAZING!! The pedicure , they did a good job scrubbing my dry heels and the mani looked beautiful( I got something festive because of Halloween) and they did an amazing job. I will definitely be coming back!! read more

Pure Nail Bar - AMAZING JOB!! I love the color and shape( some fun design) - Nail Salons Near Me - Denver, Colorado

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Danielle M.

Elite 21

256

46

82

5 years ago

I was nervous to ask for a design but my nail tech killed it and I walked out completely obsessed with my set! I don't live in the area but if I did this would become my regular spot, I'm so happy with the way my nails turned out. read more

Pure Nail Bar - Spooky nails - Nail Salons Near Me - Denver, Colorado

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Anudari E.

Elite 23

10

133

112

3 years ago

Always a solid service and their staff are knowledgeable and caring. Definitely recommend it if you are in downtown for quick beauty treats!

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John C.

0

45

11

3 years ago

One of the best pedicures I've ever had! Took my pops and I on short noticed for a father and son rainy day spa day! Very nice place and very accommodating read more

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Angelique H.

19

1

2

3 years ago

My nails only a few days after I got them "fixed". This salon is a joke and I'm extremely unsatisfied with my service and the way they treated me. read more

Pure Nail Bar - My nails only days later. Extremely dissatisfied and beyond upset with this salon. - Nail Salons Near Me - Denver, Colorado

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Raquel M.

19

1

2

3 years ago

I had a wonderful experience with Joy. Had a basic pedicure for $45 and Apres Gelx extensions for $75. Prices are very similar in Miami. If I'm ever in Denver Downtown again, I will be sure to come back. read more

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Madeline M.

199

5

1

4 years ago

I've been twice in the past month and have loved my gel manicure each time! I had two different nail techs and both were nice and did a great job. Asking me if the length and the color are to my liking before they do every nail which I really appreciate. They do walk ins (sometimes the wait can be up to 20 minutes buts worth it!) which I really appreciate because I have a work schedule that changes daily. Thanks for the wonderful service! I will be back soon! read more

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Annie R.

283

4

3

4 years ago

These ladies always do the best job on my nails. They do get busy so call ahead to make sure they can squeeze you in for your care. Love my nails! Not sure if it's the products/techniques they use or if it's just being in denver but my nails have never been healthier, longer, and stronger than they are now. read more

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Karena H.

0

28

6

4 years ago

My friend needed a quick fix cause her nails were all gone in one week - so we stopped at pure nail bar and she get her fix in no time, very nice staff and her nails looked even better and were holding better than before- thank you read more

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Amy D.

0

1

0

2 years ago

Best pedicure ever! I have a love, hate relationship with pedicures. Love the way it looks after but with sensitive feet hate the process. Kelly, however is awesome! Most enjoyable experience I have ever had. read more

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Anh H.

92

3

2

7 years ago

I got the gel manicure! The manicurist did an amazing job cleaning my cuticles and they were fast! I will be back. Also, the atmosphere was clean( gave free complimentary drink ) and everyone was so nice and welcoming! I definitely recommend this place. read more

Pure Nail Bar - I love it!! - Nail Salons Near Me - Denver, Colorado

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Triana S.

0

1

2

4 years ago

I had to call the place because I couldn't find it at first and 16th street stresses me out, but the lady on the phone was so kind and understanding. I wish I asked for the lady's name who took care of me, but she put so much thought and detail into my nails. I was just watching a movie on my phone and she let me do my thing. At the end, she gave me a very nice shoulder massage which I was not expecting, but it was a nice surprise. Overall, I really enjoyed my experience. I'm normally a hot mess when it comes to nail salons because I don't know much, but they took care of everything. 10/10 recommend!! read more

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Lee C.

7

11

13

5 years ago

I am so upset that the next day of getting my nails done here 2 nails broke and then a day later another nail broke. So 3 nails gone in a matter of 3 days. How unfortunate that i paid so much money for such low quality nails. Couldn't go back because i live out of state so i had to get them all taken off and redone at another nail salon. What a waste of $65 plus tip read more

Pure Nail Bar - Tip and dip - Nail Salons Near Me - Denver, Colorado

Pure Nail Bar - 3 broken nails 3 days later. It's obvious they use low quality mail glue because all nails broke at the tip. I've never broken a nail before - Nail Salons Near Me - Denver, Colorado

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More info about Pure Nail Bar

303 16th St Mall
Ste 12
Denver, CO 80202
CBD, Northwest
Directions
(303) 629-6245
Call Now

Hours

What time does Pure Nail Bar open?

Pure Nail Bar opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Pure Nail Bar opens at 10:00 AM on Sunday.

What time does Pure Nail Bar close?

Pure Nail Bar closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Pure Nail Bar closes at 6:00 PM on Saturday.Pure Nail Bar closes at 5:00 PM on Sunday.

Mon-Fri 9:30 AM - 7:00 PMSat 9:30 AM - 6:00 PMSun 10:00 AM - 5:00 PM

Payment methods

Does Pure Nail Bar take credit cards?

Yes, Pure Nail Bar takes credit cards.

Services

Is Pure Nail Bar by appointment only?

No, Pure Nail Bar is not by appointment only.

Outdoor Amenities

Does Pure Nail Bar have parking?

Yes, Pure Nail Bar has parking options.

Other Amenities

Is Pure Nail Bar wheelchair accessible?

Yes, Pure Nail Bar is wheelchair accessible.

Does Pure Nail Bar have free WiFi?

Yes, Pure Nail Bar has free WiFi.

Review Highlights - Pure Nail Bar

“I've gotten the basic pedicure, eyebrow wax, and polish change for my hands, and they always do a great job, at an affordable price.”

Mentioned in 5 reviews

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Nail Story

4.2(308 reviews)

1.1 mi•Lodo, Northwest

Great service. Got right in…read more Clean and got dips or some new style gel. Easy to park and there's a boba shop next door!!

Okay so I have a usual place. I know the price but I wanted something in walking distance. I also…read morewanted a backup. Walked in and asked for pedicure as told okay. The space was very clean, which was nice. I was told to do gel because I didn't have open toed shoes. The "manager" pressured me so I went with gel. Overall the pedicure was okay not bad not great. However it was highly over priced. The woman doing the pedicure did not paint my pinky toes. I have 4 pink toes on each foot and clearly a bare small pinky toe. I get it's a small nail but really at that price paint the nail! I'm disappointed as with tip it was over $100 for a pedicure. Next time I'll drive to my original spot. Lesson learned.

Regular manicure done by Yun

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Flawless Nail Bar

4.5(99 reviews)

0.6 mi•Lodo, Northwest

I have made appointments, and come here a few times now for both manicures, and pedicures, and my…read moremost recent visit last week was for a gel manicure. Booking an appointment online is super easy, with the ability to book same day appointments (at 8am, I was able to book a 4pm). The location is great, right near hand and stone, larimer square, and the 16th street mall. The nail bar itself is clean, staff are nice, and they have a good range of colors to choose from. I also think at $45 for a gel manicure, they're very reasonably priced, for downtown Denver. I will absolutely be back!

Dependably Fabulous! I'm a repeat customer for a reason! The…read morequality, care, and service are always top-notch. My nails and toe nails look gorgeous every time, and I always leave feeling pampered and refreshed. Thank you, Didi and Ari!

Happy halloween

My Halloween nails

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Tip to Toe Nails

4.2(375 reviews)

0.4 mi•CBD, Northwest

•$$$

I love Tip to Toe Nails…read more I take my girlfriend here any time we are in Colorado. The service is always top notch and they have great prices for perfect nails. Be prepared for the best mani-pedi of your life! Love the vibe of this spot. Easy 10/10

This was my first time in this shop and it will not be my last. Such a cute shop. Very clean…read moreand the staff were very friendly Ily did my mani/pedi and she did a wonderful job. Very efficient, friendly and her attention to detail was fantastic. I put a smiley face on my toes because I love them. My hands got a clear coat, but it was a very good manicure. I also love that they are open on Sundays. Not many shops are, but thus far in the downtown area, this is my favorite!

1.5 mi•Northwest, Highland

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Deluxe Collagen pedicure with AMAZING MASSAGE! Very nice location and comfortable chairs with massage and recline.

Purluxe Beauty Bar - LoHi

3.3(177 reviews)

BEWARE!!!! DO NOT BUY GIFT CARDS FOR HERE if planning on doing spa!!!! They book facials and…read moreeverything for "next door" but you can't use that gift card at that place even though they are owned by the same people! Does not say online you can't use at spa that they book for just not at other locations. Pedicures were $43 for a basic then they want to charge another $7 for just for OPI nail polish. My local place in Arvada is $35 with OPI. To charge $7 just for OPI not even gel is crazy to me.

I've been going here for the past two years because it's in my neighborhood but this time was the…read morelast time. I was getting hard gel for about a year by the same nail tech and decided I needed a break so I went to get it removed and a different nail tech couldn't believe how thin my nails were and asked you had been doing this to me! The new nail tech also made me feel very uncomfortable. I stopped going after that. I just returned last week after 6 months. I was headed on vacation and want just a gel manicure. Not even two days later the gel was peeling off of my nails. This place is way overpriced and horrible quality.

Classic gel manicure

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Nail Day Lodo

3.8(292 reviews)

0.8 mi•Lodo, Northwest

Today I came in for a regular polish manicure and pedicure and decided to try this nail salon after…read moreseeing them on ClassPass. I was very impressed with how clean and sanitary the salon was. When I came in, they had me wash my hands before my service and the pedicure tubs are lined with disposable plastic. The tools were opened up in front of me so I know they were either brand new and disposable or was confident they were freshly sanitized. The gentleman who provided my nail service was meticulous and efficient with time without making my service feel rushed. I was also pleasantly surprised at how great the prices are for a quality salon. A regular polish manicure and pedicure is only $55

I've been going & having pedicures in Colorado for over 2 decades. This place is a hidden gem…read moreseriously. I don't give out 5 stars easily. I must say this is notva 5 star place it's actually a 10 put of 5 stars. This place deserves all possible Michelin stars just for service alone! I opted for the Jelly Pedicure with Cherry & Sage. The Pedicure was fantastic, I chilled with a glass of wine and just enjoyed the Pedicure and massage chair. It was so amazing I might have fell asleep a little, lol. There is so much attention to detail from the callus removal from working on my feet all day to the heat warm towels on the calves. The calf massages were mind blowing. All the staff were really nice. I'm not going to any other nail salon but this one. They actually pay attention to detail and make sure their customers are rejuvenated at the end. That in all makes us tip them great everytime. If you are wanting a great Pedicure with great service and staff drop on in.

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Blue Sky Nails & Lash Highlands

4.0(22 reviews)

2.6 mi•Northwest

Andy understood the assignment I came in with a vision for my Mexican vacation, and they nailed…read moreit--literally. My next visit was with Phung. She was outstanding! She listened, executed flawlessly, and gave me the perfect ombre nails. 10/10 recommend!

Was my first time at Blue Sky today. I previously went to PurLuxe in LoHi and had an okay…read moreexperience over the last 6 months, but was never obsessed with my nails. Thu is an incredible manicurist and has such as sweet heart and is fun to chat with. She educated me on why I was having issues with previous sets and that my cuticle and natural nail could benefit from a different shape. My favorite set in literal years. My nails look incredible and suit my hand so much better. She was great at checking in throughout the process to make sure everything was to my liking. The salon was HUGE and beautiful and nice touches like beverages you can purchase. Will definitely return.

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Snappy Nails & Spa

3.9(364 reviews)

3.0 mi•Northwest

I came in this afternoon as a walk in with my friend to get full sets. We called ahead but when we…read moregot there it was PACKED. As soon as we sat down immediately the nail techs are spouting off comments about our hands in Vietnamese probably without realizing I in fact fully understand it. So that already got my riled up. I understand how bad our hands may have looked, we had taken off our press ons before we went in but the comments were uncalled for 100%. The lady who originally started with me proceeded to hand me off to another tech who didn't really have a clue what she was doing. She proceeded to cut me with the e file multiple times as well as putting my nails in crooked telling me it would be okay and she would fix it. She in fact did not fix it and my nails are different lengths and crooked as well as faaaar from what I had asked for. Also pictured below is a nail she put on thats different then the others and has bothered me since I left. My friend had never really done her nails before except for press ons so it was definitely tragic that her first time had to be at this place. She wanted the duck shaped nails (which I understand most nails places don't have the tips of course) but the lady that was helping her tried to cut the shape that she wanted and was shut down by another lady, probably the manager, so she didn't even get close to the shape she wanted. The ladies that helped did our nails are nice people I'm sure but we both left super disappointed and angry. I would recommend 5280 or Glamour nails if you're looking for a place that actually takes their time and cares about your nails without the snarky comments in another language because they think you don't understand. I now have to spend more money just to get these fixed.

Clean, bright, professional and fast service for nails in the Denver area…read more Wanted a quick mani/pedi before a wedding while in town. Snappy was able to accommodate me right away, and not in hurried rushed way. They were very busy on a Saturday morning but worked carefully and with care on my toes and nails. The technicians who I worked with were kind and gentle. Loved the results! Would recommend if you're in the area for nails.

1.5 mi•Northwest, Highland

Nails popping off

Jagged nails so many of them look like this

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Classy Nails

3.1(144 reviews)

They saved my nails! I went to another nail salon and did not get anything what I asked for. Classy…read morenails was able to not only fix them but gave me a Christmas present on the way out. I will only be coming here from now on because of this welcoming encounter

I wanted to try a new salon out and was extremely disappointed. When they were removing my gel…read morepolish on my toes i told the lady i had sensitive skin and she hurt my toes like every single one with the filer. then when i kept twitching bacause it hurt she gave ME a dirty look... that was the first lady. the second lady came by and because i guess they were going in a rotation jojo i think was her name did a great job however the first lady came back and was doing a color that wasn't the right color. i could have forgiven all of that because they kinda fixed the color later, but... i had gel on my toes and nail polish on my hand and the nail polish still hasn't dried and it has been over an 1 hour and 30 minutes. idk what was going on but if my polish had turned out nice i could have forgiven everything else. I wish i hadn't tipped 20% or spent my money here. I am just disappointed.

2.2 mi•Congress Park, Southeast

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Cherry Creek Nail Spa

4.4(80 reviews)

I came in for a Gel X with Abbey. She was extremely gentle and thorough. There were times when I…read morenoticed that something needed fixing, she immediately caught it before I voiced anything. She made sure that I was happy with the colors and that they matched with the photo I showed her at the beginning. The place was very clean and bright. Easy to spot as well!

Owner LIED in her reply below. Wow. Even worse than I thought- yuck. Of course I didn't threaten a…read morestaff member but I did say I would report this to yelp so others would know how they conduct business. This owner is clearly unwell, who would do something like that. Tech did not spend 20-25 minutes. It was a 10 minute service. Even she said as I was checking out that I should just be billed for a polish change. The tech filed 2 nails for 30 seconds. I scheduled and came in for a polish change which they told me would take 10 minutes and it did. owner insisted afterwards that i pay for a mini manicure which i did not receive per the tech who confirmed verbally with the check out clerk. no massage. no filing and buffing. no lotion, no cutting of cuticles. $33 for a polish change seems excessive and greedy. make sure you get pricing up front from them. aesthetics and interior design very low end, looks cheap and sloppily put together. I tipped the tech $10 on venmo because I do not trust the owner to give the tip to the tech. When I asked them to call the owner back to confirm I was being charged for a service I didn't receive, the owner didn't pick up nor text her worker back. After waiting for 10 minutes I just paid so I could leave. Not a good way to run a business.

1.3 mi•Five Points, Northwest

Chrome

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Opi gel color

Acronychous

4.6(18 reviews)

Ciera's pedicures are truly work of art! She takes great care to make you feel welcome and cozy…read moreevery time. My feet feel so relaxed and rejuvenated!

I was going to Lane for six months at Acronychous. No issues with nail designs as she's talented in…read morereplicating the designs I sent. My issue is with customer loyalty. During my time as a client I was asked by Lane to reschedule 3 of my appointments without explanation. All of which I accommodated by moving things on my schedule. On Sept 3rd, I received a text once again asking to change my appointment on Oct. 29th @ 4p to Oct 28th same time. While I said OK, I asked that this be the last reschedule as it was third time and honestly it was inconvenient - especially considering these appointmentsare booked months in advance so, I build my schedule around it. Fast forward to Oct 27 and I have chosen a design and as usual sent it to Lane via IG stating this was for our Wed Appt on the 29th since that was the time/date still on my calendar from their scheduler and I didn't think about the text two months ago. (To Note: Whenever an appointment was sent by them (even a change) it's updated in the Google calendar). She responded to my message saying " You Got It!". I'm always excited when getting my nails done and have a trip planned this week so, I was really looking forward to it. So, the next day (Tuesday), I receive a text from Lane at 3:52p saying "Hiiii! Just realizing your insta message said Wednesday and our appt is today at 4! Just confirming that I'll see you in a few ". Wait what? I was confused so, I sent her a screenshot of my calendar and email which had the appointment for Wed and was FROM the nail shop. Also, how do you just realize this 8 min prior to an appointment? She asked if I received an email with the new date and time to which I said no because if I had - it would have updated in my calendar. She then says she has no other 4p appts for the remainder of the week. I said " Fine, I guess I'll see you next month" as I was understandably disappointed. She then offered a time for next week to which I say " No thank you. Have a great weekend" because I have a meeting I can't move. Her response? "My policy does state that 100% of a service will be charged for last minute cancellation/no show....ill add that charge to your next appointment on Tuesday, November 25th at 2pm." Seriously? For her mistake/oversight, she wants to charge me basically double next time? Mind you I spend at LEAST $170 each visit not including the 20 - 25% tip I leave every time. Not only that - I've accommodated her requests THREE TIMES prior even though I had to move something. I have been consistent customer who at most has been 7 minutes late MAYBE twice and have always communicated and have been apologetic. I was so disappointed by the unprofessionalism that I canceled my remaining appointments for the year and will not be returning. Just goes to show that loyalty and flexibility doesn't mean much to some service providers.