Very easy to work with. Glasses came in faster than expected. Super friendly staff. Gotten all my…read moreglasses here.

Nice receptionist . And wonderful Dr there. The best place I have found for my eye appointmentread more

Alyssa assisted us with our purchase. She was knowledgeable and patient. In addition to this, my…read moredaughter has a very complex prescription with her backup glasses and her frame broke. We were turned down at several eyeglass stores ( including Focal Point where we originally got the glasses and have done business with for years - shame on them for NO help and rudeness also)Alyssa went above and beyond to search out and find a comparable frame for her and we are so grateful. Will recommend this store and staff to everyone. Hope their manager appreciates the staff and especially want to recognize Alyssa!

I called in for service and was told that they only sold to whole sales, the person. On the phone…read morewas friendly.

I had my first appointment here today and everyone was so nice. Melissa at the front desk got me…read morechecked in quickly and easily - I completed my paperwork online ahead of time which saved a bunch of time. Jennifer did my initial scans and was super nice, quick, and explained everything to me very clearly. The process was easy and painless thanks to her. I went with the Nikon eye scan instead of a dilation because I had to drive after and I'm so glad I did. I waited for a bit while Dr. Phillips finished with his previous patient and looked over my scans and paperwork, then he came out and got me for my exam. He was very thorough and showed me my eye scan. I got a new prescription and he walked me out to the lobby again. Alana helped me pick frames and lenses. She picked out several options for me and I picked the one I liked the most with her support. She was very nice the whole time and took the stress out of the whole process. I put off getting new glasses for 14 years because of the stress and anxiety associated with going to the eye doctor and adjusting to new lenses and frames each time your prescription changes. The people here made the entire process so easy that I am confident I won't have any reservations about keeping up with regular exams again.

For years opticians told me my low vision challenges were something I must learn to live with. My…read moredaughter suggested I visit Eyes of the World for one last look at my possibilities. Doing so has greatly changed my life for the better. The high degree of expertise, patience and direction produced a pair of problem solving frames and lenses that other establishments including low vision experts told me would be impossible. And my new glasses look and feel great. These professionals are truly remarkable.

Prompt, skilled. Seems as if they are actually listening. Have been going here for years.read more

I used to have normal wait times for eyewear, but this place has gone completely downhill. I called…read moreto check on my prescription after waiting weeks, and the front desk woman treated me like an absolute loser just for asking. She spoke down to me like a child because she apparently couldn't be bothered to type a few keystrokes into her computer. When my contacts finally came in, I went to pick them up only to be met with a wall of excuses and lies. First, they couldn't find my glasses. Then came the ridiculous stories: claiming weekends don't count as part of the week, and then blaming my insurance company for making them and causing a delay. I've worn glasses since I was a teenager and I have never heard such garbage in my life. I actually had to walk out and go to Bi-Mart just to cool down and keep them from ruining my day. While I was gone, my wife stayed, and wouldn't you know it--they suddenly "found" my glasses. They had just filed them wrong. Mistaking a file is human, but inventing a massive web of imaginary scenarios and insurance lies instead of just being honest is unacceptable. To top it all off, when we got home, I realized they had marked both sets of my contacts as the left eye. Granted, they are trail pair, but still. I refuse to ever set foot in this office again. I would seriously rather wear a 10-year-old prescription than ever give this place another dime of my money. If you enjoy being talked down to and lied to, this is the place for you. Otherwise, stay far away.

Even though I made it clear I wouldn't be buying glasses there, and I was a cash-pay for the exam,…read morethey still provided a first-rate experience. Highly recommended!

I'm SO happy that I found this place. It's close to my house and everyone there is extremely…read morehelpful and pleasant. Dr. Thompson is awesome, she understood my descriptions of how my eyesight seems to have changed from my last pair of glasses and is very personable and easy to talk to. My new rx is great. My new frames are great. And, there's a 2 year warranty if my lenses get scratched or frames get damaged. One of my dogs recently decided my old glasses were super interesting and delicious. A couple months away from the two year mark of having them, he pulled a sneaky and chewed off one of the ear pieces. They were still under warranty and I was able to get a new pair for free. They are now my back up pair, which is very helpful if you have a hound dog that likes to counter surf, despite all of your best efforts.

Terrible experience. Stay away. They messed up the prescription, didn't offer to fix it and refused…read morea refund.

Reasonably priced with exceptional customer service. I'm very happy with my new glasses, and I…read morewould encourage folks to visit!

Very friendly staff. Doctors are very good and professional. We both had cataract surgery hereread more

I went to Pacific ClearVision Institute because the ophthalmologist who performed my cataract…read moresurgery eight years ago told me I would likely develop "secondary cataracts" in the future. When my vision started declining again, I assumed this was the issue and that PCVI could take care of the procedure. When I called to schedule the appointment, the scheduler asked whether I would need "both eyes done." I said that should be determined by the doctor, not me -- in hindsight, that should have been my first warning sign. They seemed more interested in booking procedures than in verifying whether I actually needed one. During my visit, some tests were done, and the doctor recommended procedures for both eyes. I don't have an in-network eye surgeon in the area, so this was an entirely out-of-pocket expense for me. Although the surgeon also owns the clinic where the procedure is done, the estimate I was given only included the surgeon fees. The charges for the clinic itself were missing -- so the final total ended up being double what was quoted. Read the fine print carefully. After the procedure, my vision did not improve at all. At the follow-up appointment, a different doctor saw me. After hearing my vision had not improved they performed an astigmatism test -- something that was never done before the surgery. Why this wasn't checked initially, I have no idea. It felt like they rushed me into an expensive procedure instead of making sure it was the correct treatment. I was told at the follow-up that I could either have another surgery to correct the problem or get glasses. There was no way I was going to schedule another procedure with this provider after the first one made no difference. And yes -- even though this was a follow-up visit, I was charged an additional $75 for the glasses prescription. If I were this provider, I would be embarrassed to have missed something so common and would have offered to correct the mistake at no charge. So that's my experience: why mention a $75 fix when you can perform a $3,000 procedure instead? I would strongly recommend getting a second opinion before agreeing to anything here.

Adequate, not the greatest. We've had longstanding appointments canceled by the doctor, and the…read moresame doctor got the prescription wrong. They'll only measures your pulpillary distance if you order frames from them. Selection of frames there is middle of the road, not a lot of help in selecting the proper sizes etc.

My annual vision checkup has been convenient and routine for years. Very thorough people get me in…read moreand out, usually in an hour with a new prescription. Usually the old glasses are fine, but if I need new ones hundreds of styles are availabl

Excellence customer service; instore and supportive. I've always been impressed with their…read morecooperative spirit. - Thomas Lincoln

I had a longshot request. My new eyeglass prescription was very close to an old set of glasses I…read morestill had but the frames were too large for me to really be able to utilize the near distance part of the progressive lenses --the angle was all wrong and it hurt my neck to try to use them. I wondered if it was possible to find a suitable frame and cut my old lenses down so they would not only fit, but also function better? Paula did an outstanding job recognizing what I needed, finding suitable frames and marking up the lenses to insure we could make it work. I'm very pleased with the results and the savings! Thanks!