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    Recommended Reviews - Spectrum

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    3 months ago

    Reasons: Poor Customer service in the stores, blackouts periodically, expensive for internet and packages.

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    1 year ago

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    5 years ago

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    Photo of Jay S.
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    4 years ago

    Helpful 2
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    5 years ago

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    Verizon

    Verizon

    (12 reviews)

    $$$

    I had a good experience here…read more I had ordered a Verizon SIM card online with the intent to port my number to Verizon, but something went wrong in the process and my service was activated with a new number. I stopped into this store to hopefully get things resolved quickly. The employee who greeted me was very friendly, but said that wasn't something they could fix in the store. He gave me a phone number to call and explained what information I would need to provide. I got back in the car and called the number he gave me, and everything got resolved without any major issue. I went back in; asked a couple follow up questions and thanked him for his assistance. Again; I ordered the SIM card online, and was activating a phone that I already had... I didn't buy anything from the store, and I was not pressured to do so. This might be because this store is actually owned and operated by Verizon, and isn't just an "authorized retailer" like many mobile carrier retail stores are. Verizon probably realizes there's more to be gained keeping customers satisfied with their monthly service than trying to sell accessories to customers who don't need or want them.

    0/5. Came here to buy a phone, the lady was extremely rude and unhelpful. About halfway through,…read moreshe took a phone call and went into the backroom for more than 20 minutes, before I decided to just leave. Horrible service. Honestly considering switching my provider. Absolutely unacceptable. She deserves to be fired and moved to a mcdonalds

    Spectrum - televisionserviceproviders - Updated October 2026

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