Cancel

Open app

Search

AT&T Store

2.8 (6 reviews)
Open • 9:00 am - 8:00 pm

AT&T Store Photos

You might also consider

Recommended Reviews - AT&T Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

The staff is extremely rude, unhelpful, and condescending. It would be better to go to another store.

Helpful 1
Thanks 0
Love this 2
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - AT&T Store

Verify this business for free

People searched for Mobile Phones 225 times last month within 15 miles of this business.

Verify this business

Best Buy Hamburg - washer and dryer - same make and model that " couldn't fit in my basement "

Best Buy Hamburg

2.0(29 reviews)
1.4 mi
•$$

Contacted Apple repair regarding my Apple tablet. They guided me to the McKinley Mall Best Buy,…read moregiving me an August 19 1:40PM appointment. I arrived just prior to the appointment time, to be told by the youth behind the customer service counter that they don't do anything with Apple and couldn't help me. Who screwed up?

Not to be confused with Bent Buy which is where all the goods are Bent…read more I used to be a big fan of Best Buy back in the days when buying music albums and music videos and DVDs and movies and whatnot was the big deal for me in my life. Things have changed and of course and the world has changed completely in the last 20 years. I don't really go to Best Buy lately unless I need something specific and electronic for my computer or perhaps headphones and what not. They almost never have what I need at this particular location and I find that the ones in Amherst and Clarence have better and more complete stock. Another thing that those stores do better is service. The two or perhaps three occasions I've been in here over the last few years including just a couple of months ago were not forthcoming in terms of a good service. I'm not sure why the standard of service at this particular Best Buy doesn't seem to quite match the averaged mediocre level from the other two Buffalo area stores that I go to a lot. The only one I can't remember is the Galleria so I can't directly compare to that one.

Photos
Best Buy Hamburg
Best Buy Hamburg - Better than worst buy

Better than worst buy

Best Buy Hamburg - ...says that they ARE open

See all

...says that they ARE open

Spectrum

Spectrum

3.0(2 reviews)
1.6 mi

I had a great visit getting my new phone. Josh the manager was excellent and helpful, Jim was quick…read moreand knowledgeable. They did outstanding!

I Went to the store on the advice of a Spectrum employee I had spoken with on the phone. She…read moreoffered me a promotional deal where if I switched over to Spectrum Mobile she could offer me 12 months of free service. I would have to purchase the phone and pay for that every month, but my service for 12 months would be free. When I called Spectrum I called because I was going to terminate my home phone service. This servicer talked me out of it, gave me a better price on both my internet and the home phone and then told me about the deal on the cell service. So... I went to the store and explained to the representative what had transpired and told him I would like to take advantage of the deal. So then another representative came over...not sure if he signaled her or not, but she came over and butted right in. She asked for my cell number and I gave it to her. I also told her the service I was currently with. So we followed her to the desk while she looked it up and the first thing she said is, well, you are still past due on your account so you will have to clear that up before we can do anything. She said it would be better if I paid in cash because otherwise they would have to ship my phone. My past due balance was $120. something so I agreed. I really did not have that money to spend because of my situation but since I was there, and it was very hard for me to get around, I agreed to pay it. So, I gave her the cash and she took it. I got a receipt. So then she informed me that my monthly bill would be $63. and something each month. So I asked her how that could be. I was told service would be free. She told me that the phone was $40. something and that I was NOT ELIGIBLE for the free service because I never really cancelled my home phone. I didn't feel like that was my problem. The servicer still offered me the deal and Spectrum should have abided by what she said. Then she said I would have to pay $250 something if I wanted to have them ship me the phone and I was shocked. Never Never had I had to pay that much on a phone. I guess I will have to give you an explanation about my current financial situation. I am an independent contractor, and I am a caregiver. Back in November of 2021 I fell just 2 weeks before I was to have hip surgery. I was in Florida on vacation to relax before my surgery when I fell (I fell very hard) coming out of a restaurant. It was my last night there. I got up from the fall, got in the car and went back to my sisters with no problem. Next day I was fine once again, got on the plane and came home. I went to bed that night and when I woke up, I was in horrific pain and could barely walk. So, when I fell, in the seconds I had while falling, I shifted my weight to the left side as to not hurt my hip anymore. Six months earlier, I had my right knee replaced which I didn't want to hurt either. I called the hip Dr. not knowing who to call or what to do. He told me to come in and when I did, he ordered an MRI and gave me another appointment to come back for results. So, mind you I could not work. Long story short I ended up having TWO back surgeries in the span of a little over a month. After the 2nd I came home, had a brief session of physical therapy there until I was graduated to outside physical therapy. All this time I could not work, and I had NO INCOME. Finally, I was able to visit the hip Dr. again to schedule that surgery. At that time, I was told he would like me to lose 20lbs due to the risk of infection. This was the 1st time he had ever mentioned this. I agreed to do it and was referred to a Dr. that could help. I went to that Dr. I lost weight every month continuously, but it was only 3 or 4 lbs. a month because of my situation. I could not exercise, I was home constantly, and I won't lie it was not that easy. Biggest problem was not having any income. Still. I explained to both of the servicers looking at my account all of this and invited them to look at my account prior to this life changing incident. They could see that I paid my bills and had a very good history. I told them that no one that I owed would be stiffed and that when I got back to work everyone would be paid. The girl at the store did not care. She had taken my money for my past due balance and now was telling me I would have to pay just short of $260. to complete getting a phone. I AM SO PISSED, and I am not going to stop until something is done for me. If they do not help me, I will switch everything. Those 2 store reps stood there looking at me like they had really gotten me. I felt like they lost a very good customer for their employer, for life, and unless they figure out something today when I phone them, they will have done just that! I would really rather not switch right now because it is a hassle. I have surgery in 2+ weeks. But don't underestimate. I absolutely will if I am not satisfied.

uBreakiFix by Asurion

uBreakiFix by Asurion

4.0(14 reviews)
1.7 mi

Even though it was a busy Saturday afternoon with a long line, the desk guy was efficient, got the…read moreinfo he needed, and had me in and out in minutes so I could get on with my day. First thing Monday Quinten, who was working on my laptop, called me personally. He wanted to make sure he fully understood my concerns and double-checked that I was aware a factory reset would wipe my info before he proceeded. Even though he ran into a few unexpected issues, he still fixed it quickly and took the time to answer all of my questions. Compared to Geek Squad, this was faster, more affordable, and much more personal. When I was in a total panic, Quinten was calm and reassuring. I'll never go anywhere else--Quinten is the best!"

My 9 year old spilled apple cider on his Chromebook. (Before you raise an eyebrow, he sold his toys…read moreon eBay and Facebook marketplace, and saved up for months to purchase it himself last year. Now be my guest, & raise both eyebrows.) Anyway, tears and panic ensued. I knew to turn it off and flip it over but watching cider drip from between the keys, I also knew I was going to need help getting this thing dried out. We brought it to this shop, and the told the staff what happened. The customer service was amazing. They were so helpful, didn't preach or lecture, they took it right away, scrubbed it, took it apart, dried it out, put it back together, and had it back to us in under 30 minutes. Coming here was the best decision. I would definitely recommend this place.

Photos
uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

See all

Spectrum

Spectrum

1.0(4 reviews)
2.1 mi

I went to this Spectrum store to return equipment . First…read morething the clerk did was shove the cardboard box at me & say "they don't let us take the boxes. " She then stated that there is a Spectrum store on McKinley Parkway that is closer to my house that I should go to. I informed her that the Orchard Park Store is closer to me. She then asked me where my house was and said she didn't know where my street was, so how would she know which store is closer to me? She then stated that the store I was in " is isolated & creepy ". I said there is less traffic in Orchard Park than McKinley Parkway. I then had questions about my bill. I tried to show her an email I received about my adjusted bill that didn't match my online bill. She shoved my phone back at me and said" I don't know why they send them out, they are never right." I tried to explain that I just wanted an explanation of my current bill, she said " don't pay anything until the get my next month bill for an explanation because she doesn't know."

I don't think I despise a company more than Spectrum / Time Warner / Charter / Bright House / Road…read moreRunner whatever stupid name they decide to call themselves. Their billing department cannot keep a story straight. I call monthly to help my mother decipher her invoices. I was told last month her bill would be $199. Today's excuse for an extra $40 monthly charge is the "COVID Payment Plan" that won't expire until another six months are paid off. This supposedly is helping her make monthly payments. Not sure how. She never agreed to be put on this "plan". They shipped my mother a replacement cable box and modem to install on her own. She can't tell the difference between a calculator and a laptop. How do you expect people to do this? At one point they even mistakenly turned off her TV & internet thinking she installed the new devices. I asked them to send a tech onsite and they informed me a fee would incur based on the tech's findings. Luckily the tech was extremely pleasant and somehow managed to avoid my mother receiving an invoice. He even mentioned how Spectrum is going downhill and need to vastly improve their customer support. Spectrum was kind enough to invoice her for two cable boxes the entire time the new equipment sat unused in her apartment. Do not choose them for your TV or internet services.

Photos
Spectrum
Spectrum

See all

AT&T Store - mobilephones - Updated May 2026

Loading...
Loading...
Loading...