Frustrated that Verizon does not carry Ch5 out of Toronto as I am a long time fan of Hockey Night…read morein Canada & enjoy watching Canadian news. Tried an indoor antenna with a 50 mile radius without success.Went on line for outdoor antennas & WNYCable came up. Spoke with Paul Wright who is personable & informative. During a 40 minute telephone conversation, Paul explained & broke down high tech terms to inform me why the indoor system would not work & told me that my house is 53.7 miles from the Ch5 signal on the CN Tower. Described in great detail the advantages of an outdoor system I decided to go with WNYCable as the price was fair & Paul installed it in a couple of days. The picture I receive on Ch5 is outstanding,almost appears 3-D, much better than any channel I receive on Verizon. There are also numerous other channels that are of high quality. Would strongly recommend Paul & WNYCable to anyone seeking TV reception from an outdoor antenna.WNYCable also provides a variety of other services in communication technology.

I'm writing this because I have just been amazed, seen a paradigm shift, found out that I really…read moredon't have to pay so much to watch TV and my favorite shows! Thanks to WNYCable, THANK YOU! We moved a while ago and had to get TWC. A few weeks ago I saw an ad in the Bee newspaper about "cutting the cord" from WNYCable, I checked their website, saw they had a special going, so I called them. The person I spoke with seemed extremely knowledgeable and I set up an appointment to talk. I was tired of paying over $150.00 a month for TV. Hundreds of channels and we only watch about 6 or 7 of them it's just nuts. I need the internet for work, kids need it for school, I mean who doesn't use the internet but why do I have to pay for all the channels I never watch? Wnycable did a quick site survey and explained all my options, costs and savings, no pressure, just information. I watch A&E, TBS, TNT, ESPN, History and CNN for news and Showtime for the movies and original shows. My wife likes Lifetime, Food Network, Travel Channel and HGTV. The kids watch Disney and Cartoon. We found out we could get those channels and a few other nice ones like Bloomberg, Adult Swim, IFC and AMC, (Breaking Bad right?) for just $20.00 a month with my internet connection. That's it! Twenty bucks, no other charges for what we like to watch. Other channel packages are available for $5.00 per month. We purchased a system from them and a Roku from the Wnycable website and that was it. Wnycable set up everything, it was very simple. We are all big hockey fans here so we also got the system for the Canadian channels too, HELLO Hockey Night in Canada in REAL HDTV! It looks like the players are in my living room. I don't know why but the system they installed has the best HDTV I've ever seen, TWC never looked this good. The guy said it was something to do with them smashing 3 channels in where only 2 should be and it's not true HD with the others even though you pay for it. Whatever it is, it's better, a lot better. We added Showtime for about 11 bucks and the whole system is amazing. Almost like an added bonus we also get hundreds of free streaming channels on our Roku, movies, news, sports, everything. I found a bunch of free movie channels and watched Rollerball the other night with James Caan, it was great and it was free. I actually get more now and pay a lot less for it. All I kept from TWC was the internet and that cost about $40.00. $20.00 for the basic channels on my Roku, $11.00 for Showtime and I cut the cord. Now I save over $84.00 a month, that's more than $1000.00 a year. Yeah, life is good.

OK SO don't get me wrong yes Walmart is good, TRUST. but like I went to freaking walmart for some…read morePEACHE and ouuuu they had some good AH ones last time I went , and today I went and they didn't have the regular peaches I get....they barley had regular peaches, and the only one they had was on the floor. Like it was a single regular peach on the floor so I'm like oh nah they playing games, so me being me I grabbed the peaches they had out and the ones they had was naked!!! like they didn't have no peach fuzz on them so I'm like why dis peach look weird and I'm like hmmm maybe it's the same u know , WHEN I GOT HOME it tasted LIKE bad- so now I have to suck it up and eat them bc I didn't get them and I don't wanna look ungrateful so yea not good at all, do better walmart get more good peaches out there and stop selling those nasty ones.

Chris @spectrum was higher than positive A.K.A. Awesome! Go Bills! Build Browns! Fly Eagles! Impede…read moreCheifs! Sincerely, Damon Wallace _digital_dWall @TrueRegnumLLC@gMail.com 614-802-1841(Spectrum) ÎPhone 15Plus(Suggest) Cleveland, OH 44112

AJ was very helpful and was able to set me up with my free WiFi for an entire year because I have…read morebeen a customer for so long ! Everyone at this location is always very helpful ! Any help you need ... please ask for AJ!

Spectrum is a very busy place i found out! My wait was about 20 minutes. I went to buy a new phone…read moremy 1st one came in the mail 3 years ago so I wanted to do in person. I looked what was on sale on line but looking at the picture didn't convince me what one i wanted. I'll tell you this was no Verizon experience! I asked the 19 year old worker if I can see the phone before I buy he said you can look at the ones they have on display. I said I want to look at the back for the camera! He said to me "didn't you look at them on line" I asked about the phone he said he didn't know about it! I didn't feel comfortable with that phone so I asked him to stop the order and I asked for a more expensive phone then he had an option he said it had a better camera can hold more data and how much I had off and other details. Did he just wake up after I got the second phone poor service next time maybe I'll go to Cricket I almost got on my daughter's plan I probably would have payed less money for the same phone and the guy that helped her was great! So much for loyalty even though it's only my second phone with spectrum in 3 years have to think about for my next phone!!

Best Customer Service I have received in a very long time!…read more Christopher H. went out of his way to give me the best deal possible on a new phone, and facilitated an effortless transition from old phone to new. In 20 minutes I had a brand new phone with all the contacts, apps, etc from my old phone. I highly recommend this Spectrum Mobile store and it's staff!

The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

Had to return equipment so did my daughter was early and didn't have to wait long was fast person…read morewas helpful and quick cant say that much great job today Spectrum

So, I've dealt with abysmal customer service, and usually I am sympathetic to the plight of…read morecustomer service reps on the phone ;especially retention reps) because the company sets them up for failure. Not this time, I cannot in good conscience allow for the utterly rude and dispicable actions of the rep "retention" reps I dealt with. So, quick context, a smaller local company that offers vastly better price points for superior service for my needs became available, I opted for that company without a moments hesitation, but I waited to cancel charter until after I had cancelled in the hopes of making this process as simple as possible. I was vastly mistaken. The first time I called I started to get asked extremely inappropriate personal usage questions, things that are NONE of charter spectrums business whatsoever, when I asked if I was required to answer these redundant, pointless questions the rude and snippy rep said that if my equipment was already returned I could avoid the ludicrous cross examination. So the literal next day I went to the charter store down the street, not allowed to return my equipment there, I had to go to the UPS store a literal block further down the road...... why????? To make cancellations more difficult, period, that's why... So I get my equipment returned with RECEIPTS, and I wait to call again until after I confirm they have they garbage modem and equipment. I call again, thinking it would be easier The rude, wolf of Wall Street wannabe sales jerk (I'm trying not soften the language I want to use trust me) starts into the EXACT SAME questions, and I immediately state that I was told it would t be needed if I returned the equipment, looser wannabe Jordan belfort tried to avoid answering while he thought he was selling me back my pen and the I asked, point blank, "yes or no, do I have to answer these questions to cancel my service?" I was met with "it isn't a yes or no situation " EXCUSE ME YOU PRICK!?!?!? I had to resist with every ounce of my being not to answer with my the most uncomfortable answers about my "internet use" to make his "it isn't a yes or no" situation a little more "fun" for me..... This company is a quasi regional monopoly and clearly their retention "customer service" reps are a reflection of this.

This is a review of the Dish corporation. Not of an installer service. Extremely expensive tv…read moreprovider. Not that they all aren't. They are. channel quality is okay for me. There should be a better channel selection process. All of us get stuck with channels we dont watch or dont like. I would give more stars if we were allowed to select only those channels we want. It would be 4 stars. But the price is what dropped the rating. Better picture clarity would also help raise the bar