I've come in here many times over the past few years and have ordered a few things through their website. The products are amazing quality and the customer service through email has been amazing. Last weekend was the first time I actually bought something with in the store. They have a small selection of books, mainly for cycling and the city and I spotted one from an author I've read before (Bike Snob NYC). I picked it up and while it seemed a bit on the pricey side, I decided to buy it anyways. Turns out it was actually on sale so I got it for a good price! The guy cashing me was super friendly and apologetic when the computer hiccuped and it took a bit longer than expected, but it was totally reasonable. The atmosphere is super relaxed and the people working here are really helpful and nice. read more

My company passed out personalized messenger bags from TB2: -A host of compartments -Lightweight -Extremely durable -Easy to care for -Made by a local, yocal co! Could be a bit higher on the CUTE scale, but it's so damn useful, I shouldn't complain! read more

Tge guy who works at this location is excellent, I can't remember his name, he has a beard and dark hair, and incredibly helpful. My beloved backpack kinda fell apart and he advised me that I can have Timbuk2 look at it and see if they will repair or replace it. Well, they did and they were so good throughout the process keeping me updated and then providing another bag since my old one couldn't be fixed. I would highly recommend this company and the Fell St. store. read more

I picked up a new Canon DSLR camera and have been looking everywhere for a simple (non-pro) camera bag to hold the camera, two lenses, and an extra battery - nothing elaborate. I checked the usual suspects: Lowepro, Tamrac, Tenba, Thule, etc. But then I remembered that I had Hershel backpack that should do the job (again, I'm a non-pro) so all I needed was a camera insert. I looked online and found one made by one of my favorite bag brands: Timbuk2. I carry the Proof Messenger Bag by Timbuk2 for work; it looks great and has held up very well. So I called the store in Hayes Valley and they had the Snoop Camera Insert in stock. I headed over after dinner at Patxi's across the street. We had a great experience from the moment that we walked through the door. The staff there are easy to approach and helpful. They let me pack my camera and accessories into the insert and try it out in my backpack. Needless to say, it was a perfect fit. The store is pretty small so they only display a fraction of what they have online. It would be cool if they had iPads or something below their bags to showcase the various sizes, colors and options. In any case, I highly recommend their gear and will definitely be going with Timbuk2 again in the future. read more

Timbuk2 - Luggage Near Me - San Francisco, California

I have loved Timbuk2 for years, in fact the very first Timbuk2 bag I purchase eons ago is still a part of my growing collection. I had the chance on this trip to go to the store located in San Francisco. I noticed a bag i liked and was trying to make a decision since the bag had this cool orange trim and liner to it and my preference would have been red. The sales girl of course, suggested I make a customized version. Hmmm. Well, here's the problem 1) currently the site does not offer red and 2) there is a bag I could order that does include red trim which she never mentioned or suggested. Bummers, if the sales gal was more on it I probably would have bought the bag in-store. In any case, i ordered the bag online. Well low and behold, I happened to walk into another store and found the exact bag at cheaper price ($15 less + no shipping to Hawaii). I tried to call/email to cancel my online order, thankfully Antonio was able to get that squared away for me. Awesome customer service! Keep on doing what you do Timbuk2 -- you guys rock and so does your product! read more

I have been mesmerized with Timbuk2 bags. I looked in Craigslist for one, but the prices are reasonable in the store. I've lost so many documents and such because of the lack of compartments from prior bags. The bag I bought is TSA friendly which is a huge plus because I've left laptops at the airport security a few times. With the specific one that I purchased, you don't have to remove your laptop from the case. I read about the lack of service instore, so I kind of went in the store and helped myself without first asking for assistance. When I asked for assistance, the guys were responsive, with a full store. They gave me the information I needed for what I needed. Anyways, am walking happily out of the store with my new timbuk2 bag. I have A flight to catch tomorrow so will be looking forward to pack. read more

Timbuk2 - Luggage Near Me - San Francisco, California

I've always wanted a Timbuk2 bag and I happened to come upon this store while my short visit to SF! I just wanted to take a look but also knew that it was dangerous for me to go in... I was right, I came out with a purchase of a customized XS messenger bag. Awesome! I have a few messenger bags but none are "weather"-proof so I totally went for it especially since there aren't any Timbuk2 stores down in SoCal. The staff here is very kind and very helpful. She helped me customize my XS messenger bag right there in the store! It sure was fun customizing with so many options, and especially since I also had a friend there to help. It's great how the messenger bag was made locally in SF (though I'm not sure if the materials are also) but nonetheless, it's tough and rugged! I received my bag last week but beware, customized bags do NOT include any type of strap pads so it is a bit more pricey on top of the price of the customized bag. I didn't realize that a strap pad was not included so ordered one through the phone today (since I live in SoCal), the staff was really kind and he gave me free shipping since I did not know at the time of purchase, or else I would've bought one while I was there at the store. I also got a pair of velcro silencers, really pricey since it's $3 for a pair no matter what bag size you own but need it since the velcro silencer will make opening the bag a bit more discreet in certain occasions. Can't wait to use it! read more

I have to admit - I haven't actually purchased anything from this Timbuk2 store because I'm still toting around the Timbuk2 bag that I got in 1999 which is still going strong! They make excellent products that last a long time and I have never had any issues with my bag! I have even bought used Timbuk2 bags at garage sales - including a small one that had a pedigree of 10 years of burningman and multiple trips to Asia, Africa and Europe for 50 cents that lasted me years! High quality, functional goods and reasonable prices. read more

Can I go Negative 10? POS had the pad on the wrong side, so it digged my shoulder. could not correct this because it don't release. so I tried to cut it so I could fit on the other shit bag i bought from the internet but that did no work, so I i got two bags at about $200+ in garbage. DO NOT BUY ONLINE! That is where they sell the GARBAGE at "theoreticall discounts" with crap straps, Going 0ut in the trash tomorrow. Guess I'll just walk around with bulging pockets. Don't but online, Effin' Ripp Off! read more

The Mr was looking for a replacement messenger bag & we knew we wanted to come back to Timbuk2 I had given him a custom bag for xmas but didn't realize they had changed their "cuts" so the Small, which was previously our go-to size, was now a bit too small & his bag looked like a man-purse.....which was unfortunately not the look we were going for...& even more unfortunately, it was unreturnable ( since it was custom...BOO! ) So we needed to go a size up & this time, we weren't taking chances so a visit to the store to physically look at the bags was in order Didn't have anything in stock that floated our boat - I liked this gray & yellow number but the Mr didn't..... but we did agree the Medium was the prefect size - so back home to customize our colors Their website is super-detailed & they offer a variety of colors & fabric patterns from which to choose & you'll find these selections will change......apparently, this season, gray is the hot color b/c almost everything we saw was a variation of gray But The Mr likes gray so no harm, no foul I also saw a killer camera backpack & was going to order it online as well but then I noticed the customer reviews that pointed out there was no water bottle pocket. So I think I'll wait until they make that little update to the bag - b/c it's an awesome bag & worth the wait! Their products last FOREVER & to this day, I still get compliments on my "map of SF" messenger! read more

Nothing Compares 2 U, Timbuk2! To be fair, I bought my first two Timbuk2 bags at Sportsbasement, which feels like cheating a little bit, but they are pricey. I got the Marina computer bag and the Cargo Tote in discontinued colors, and they have been all over the universe with me, and they still look brand new. I knew they were great bags from my husband, who has had his for years, and it has survived 4 trips to Burning Man, multiple vacations, plus hearty every day use. We are not delicate when it comes to our stuff. I needed a new everyday bag for myself, bigger than a purse but smaller than a computer bag - solution: small messenger bag. The thing is, I didn't want the same ones that everyone else carries, in the same configuration of colors and materials - and I wanted it to be slightly less sporty (I am many things, but sporty is not one of them). So off I went to Hayes Valley to check out what they had. The store is small, but worth visiting for a few reasons - you can see the actual color of the materials (vs. online), you can try the bags on, and you can find limited edition one-of-a-kind bags that no one else has. Score. I found a perfect sized bag in a great, somewhat elegant fabric, that suited my color palette and still had all of the hearty features of the classics. It fits all of my stuff beautifully, and has the "Hand Made in San Francisco" tag inside that makes me smile. It's kind of a self-help place - like Sephora, but for bags. If you need extra assistance, you have to ask for it. Good for some people, annoying for others. I get that. It worked for me. Having a Timbuk2 bag is like carrying your membership card to living in San Francisco. It's easy to become jaded to a brand that you see slung over the shoulders of every other person. But they really are made to last, stylish, and original, and a product of local ingenuity - and that's hard to overlook. read more

Shatangi called the store yesterday afternoon to ask some questions. Kate (Is that your name?) who just came back from vacation and her fellow staff member were scarily, enthusiastically mellow. They even answered all my stupid questions and made me fell like they cared enough for me to run right over there after work last night just before they closed. I knew the bag I wanted immediately. They were super friendly and I feel like I got an awesome deal. Shatangi told you read more

I'd almost rather not shop at all that have to shop online. I'm looking for that instant gratification high that is only accomplished by touching the item, whipping out my credit card, then happily twirling the shopping bag back to my car. I walked into the Hayes Valley Timbuk2 hoping to find something I liked that was ready-made, but no. Nothing appealed to me. I knew I'd have to customize online & wait *sigh* The enthusiastic, lovely sales gals showed me swatches of canvas to see what pattern or color combo I liked best, since I was undecided. Thank you for your assistance! My Timbuk2 Timeline 4 days debating (on colors, if I actually needed one, if I really wanted to wait for a delivery) 3 hours (total) customizing online (for a moment, I considered a lime green liner. Thank goodness bf talked me outta that!) 3 days from clicking 'Submit Order' to the time my awesome tote was delivered to my doorstep. I already own a medium messenger bag (which has traveled the world with me for the past decade) & this time around, I wanted a tote. I loved the 20% off (3-day sale) & free shipping (on orders over $75.) If you're patient like I was, in just a few short days, your newborn Timbuk2 bag will be delivered to your door (sadly, not by a stork) complete with a congratulatory note celebrating its birth. Judging from the colors I picked, mine is a healthy baby girl...who may be slightly butch. read more

This is a combined review of two experiences. The first was not so great, went to the store on Hayes and was not greeted, they completely ignored me... left a bit ticked off and went to a few other places. Made s second visit later in the day to the Factory Store in the Mission. Wow what a complete difference! Great customer service, friendly advice, etc. I bought a backpack and I'm very happy with it. read more

Came back to get a bag for myself. While they didn't have what I wanted in store, the nice young woman helping showed me to their custom center where I could customize the perfect bag. It only took a few moment and WHAMMO the PERFECT bag! Emerald green flanking the outer panels, black in the middle, black logo on green and a plethora of pockets and pouches inside. Yeah, I'm hooked especially after getting 20% off! read more

Nice, clean presentation of urban accessories in what is slowly becoming one of my fav shopping hoods. Was looking for a "device" accessory and rolled no dice at my go 2 spot- flight001. Found a cool little area in the far end left-hand corner of the store that had just what i was looking for...my blackjack fit all nice and snug and the look of it was simple but not all dorky looking like the accessories at cingular. PROBLEM! The velcro nearly all ripped off in less than a month just from using what it is made for!!! Argh!! I am not the type to go back in a store and give them a second chance...bye-bye forever timbuk2!!!! read more

So I stopped by the store back in October 2013 just to buy a strap for a customized messenger bag that I bought maybe a year before since I was hiking around SF without a strap and my bag began to dig into my shoulder which got kind of lame after 8 miles of walking. That being said, the staff were super nice and helpful. Unfortunately I couldn't get a customized strap because I needed instant gratification, but the option is there if you have a couple of days to wait on it :P. The real reason why I've chosen to review Timbuk2 now though is because I placed an online order with them during their Half-Ass sale. Wicked discounts! I got a classic messenger (imported) for 54 bucks with shipping! Unfortunately, UPS lost my package somewhere between SF and Houston. So I called up customer service. They looked into the matter and in about a half hour, I got an email saying that a new one was on it's way (sweet, right?). Well it gets better! I was hoping to get that bag for a trip I was taking and UPS ground would've meant that I would have left before the bag came in so I sent customer service an email asking if there was a way to expedite processing or shipping. The response said they'd see what they could do - I checked the status a few hours later only to find that they were sending my bag NEXT DAY AIR (I'll have it tomorrow by 1030AM!). It's AMAZING customer service like this that makes working with Timbuk2 so worth it. So basically, if you're stopping by in person or buying online, Timbuk2 has your back and it's also a plus that their products are pretty awesome too! read more

I got a timbuk2 laptop bag. It was a nice bag. Messenger or Backpack mode. Fits my laptop and my camera. Very nice. 5 stars. 6 months later, one of the straps ripped right off, as I am picking it up, with laptop and camera inside. I've owned many, many backpacks. This is not an acceptable way for a backpack to behave. Complete, utter crap. Subtract 3 stars. Online 'warranty repair' takes "up to 7 days" just to get back to you. No guarantee it will be repaired. It has to be shipped. WTF? Subtract 1 star. There's a store in the city. I go there. They agree that the bag is defective. They agree that bag will be repaired, or a gift cert. issued. They will ship the bag out to be repaired/examined. They're friendly. Add one star. I point out that this leaves me without a bag for 1-3 weeks. And that I have to pay for shipping for a clear defect in their product. They are very nice. They let me do a swap. I get a new bag, on the spot, and they will take care of everything. Add three stars. Old bag, was jet black. All black. Everywhere. Apparently 'all black' is no longer being made. My new bag has an ugly gray stripe. Sigh. Subtract one star. read more

A note about Timbuk2 bags: If you order a custom bag it is sewn in SF and that = mad cred. If you but pre made at rei you'll find a little made in china tag somewhere :( . I got my first tb2 bag several years ago. It is made of a discontinued material: waxed canvas, it's not the most durable bag. I wanted to get a new bag (this one officially a diaper bag). I checked out the website and was impressed by the virtual Assembly their in. I just couldn't bring myself to pull the trigger on it in front of my computer. I figured I'll wait till I'm in the city to check out the shop. The guys working there were really helpful and patient. Patients are mandatory to work here. There were many many more swatches to choose from for a custom bag, I was honestly dizzy trying to piece together my new "murse". The nice man hand wrote my order, reviewed it for accuracy and told me when I could expect it to be finished. I declined having it shipped to my house- I'm always looking for an excuse to return to SF. The bag was perfect. It was also done several days early. I'll post a picture of it soon- it's that cool. read more

So this place came up again in conversation last night and we had some thoughts about this business that really were closer to why I felt so frustrated here. I will say that I still think the service presented by the two girls working that day was pretty poor, but there's more to why I'm not really certain this place is worth visiting. The thing about it is this: Timbuk2 bags are largely cool because of the ability to customize them, but this store only minimally helps you out in this process. Sure, there are color samples there and an ordering computer, but it's hard to tell if you're welcome to use the computer and, at least in our experience, there was no encouragement to check out the samples. Furthermore, they are just samples in a bound group, so you can't really put them in context. I'd like to see a few test bags and have the color samples movable, so that maybe you could velcro them to the test bag or something to really play around with different combinations. As it is, this place is basically just a gallery that you're unlikely to walk home with a bag from. So what exactly is the point of having a retail outlet if it doesn't highlight some of the product's best features. read more

Who doesn't like Timbuk2 bags? This place has a pretty big selection of many different bags as well as accessories. I stopped by to pick up a new padded strap for my bag. The staff was friendly and its located in a cool area with lots of shops and restaurants. Definitely worth checking out if you are in the area. read more

I heart Timbuk2! After a long love affair with Chrome, I made the switch to Timbuk2 for two reasons: their bags are lighter and they have more organization built in. I've owned several over the years, but my favorite is the custom large messenger my wife made for me for our wedding. It's in some pretty gorgeous colors (maroon, deep purple, gunmetal grey), and has an awesome laptop and iPad sleeve built right into the bag, on top of all the other great features (my favorite is the napoleon pocket that you can get into without opening the bag). This location is really nice. Lots of great bags that get updated on the regular. Staff is nice and always willing to help out. read more

Yes! Mama's got a brand new bag, courtesy of Daddy. This is one sturdy messenger bag; I'm sure it will out-live me. read more

I went into Timbuk2 to look for a bag that would work as a camera bag. They guys were SO HELPFUl... They spent time showing me different bags and how they could be configured. They were courteous and respectful to everyone that came in. They were nice about returns and took the time to answer everyone's questions. It is so nice to know that this kind of interest in helping customers has not gone out of fashion. read more

I have been a loyal Timbuk2 customer for some time but a recent experience with the Timbuk2 Team in San Francisco has ensured that I will continue to purchase Timbuk2 bags for years to come. I was on business travel when the zipper of my Grid Backpack broke. Unfortunately I was only going to be in San Fran for another time and didn't have time to get the bag repaired but needed it in order to transport my laptop back to the East Coast. I visited the Timbuk2 store in SFO and the store employees, Jess and Aaron, were fabulous. They quickly addressed the issue without inconveniencing me. These are the type of employees that Timbuk2 should be working hard to keep! Thanks to Jess and Aaron I will be a lifetime Timbuk2 fan! Danielle read more

So I finally got a MacBook, which rocketed me from the hand-me-down hoopty pieces-and-parts bullshit virus-and-popup non-workin' ass Windows PC past to the bright and shiny era of civility and modernity in computing, in the twinkling of a nanosecond. When the box arrived, all white and clean and new, I gingerly unwrapped my MacBook. As I unfolded her for the first time, I knew I was in big trouble. I asked my Mac daddy (a former Apple employee friend) for his recommendations. He suggested that I upgrade the RAM, which I promptly did with two new 1 gig chips, and get a good bag to carry the computer in. Mac daddy recommended I check out Timbuk2. Feeling a little (a lot) stupid, I took my MacBook with me to Timbuk2. She was naked to the elements when I entered, but I knew we'd find her a great home. I came with delusions of a simple, humble, slender black or gray canvas bag. What I didn't realize was how many awesome bags and accessories they would have, and how easily seduced I could be with well-matched glittering, dazzling colors! As I busied myself trying bags out on my preciousssss, it occurred to me that I was purse shopping. Fucking purse shopping!!! And every bit as concerned and angst-ridden about it as a young prom queen, picking out the right tiara. I chuckled to myself and found the perfect messenger bag. It's stunning. In turquoise and olive, it is by no means inconspicuous...no, I went for vanity, damn it, and looks. The matching shoulder strap pad ($10.00) makes it even more candy-like. Fine. Fine!! I highly recommend it, gentlemen. The purse-shopping high is not to be trifled with. www.timbuk2.com read more

Bought a Timbuk2 messenger bag about 25 years ago when they were just starting in SF, as a true messenger bag. Still have it, and besides having hundreds of miles of dirt on it, it as good as new. Received a custom messenger bag 18 months ago and use it every day. It still looks new. The new bags are 1000% nicer than the old bag, which was retired as a gym bag, and worth every penny. You pay more for the custom bags but they are CUSTOM and super nice - treat yourself - and it will last you a loooooong time! read more

Timbuk2 makes awesome backpacks, especially if you bike a lot. That is their core strength. The reason they are hot year after year, is that they continue to refine and perfect their products, year after year. Almost like mobile phones or cars - each year is better than the next. Lighter, more pockets, stronger, smarter. But this review is about the Hayes Street Timbuk2 Store and the totally awesome people that work there. I walk in with a torn backpack I got there about 9 months ago, and ask them if I can buy a replacement. They laugh at me for wanting to actually pay for another one. I get a free replacement. But I don't have a receipt. Don't need one. My backpack is replaced with a brand new one, no questions asked, no receipt needed, no record in a computer database needed (like at REI), no membership needed. Take that any other store in the world - can you do that? The people that work there know their products well, and they are such nice people too. They give you all the space and time you need to find the right product, try it on - help you decide. So - you looking for a backpack - you ride? Don't go anywhere else. read more

Unbearably strong smell of pot. If the employees didn't smoke in the back room this morning I would be surprised. I have no issue with people smoking, but the place gave me a headache read more

Gotta echo a prior review -- customer service SUCKS BALLS. I came to look at some bags and ask some questions and they can't be bothered to answer or merely looked at me like I'm from outer space. I suppose if you look like an easy mark tourist or a super-hip hipster than they'll be all over you. Otherwise, you aren't wanted. Got the message! BTW, word of advice: don't care how ostensibly good the product is, it ain't gonna sell itself, especially with lousy service. You just lost a potential customer for life and I'll be spreading the word too to avoid this place. PS -- Just buy a Jansport messenger bag! Like 1/8th the cost and they also offer lifetime warranty. Plus ZERO attitude! read more

I love this store and I LOVE my timbuk2 bag. I needed a great laptop bag for my new baby - my gorgeous 15.4" macbook pro. I looked around for something girly and cute, because, ya know... but I walked in Timbuk2 and couldn't leave! I'm so picky that all of the other bags from other stores were just a LITTLE off, but since I could customize my bag, I was able to get exactly what I wanted and needed! I got a medium sized bag with a laptop insert built in. The padded laptop part fits my baby PERFECTLY! I went with fairly neutral colors, a greyish green on the outside panels and blue in the middle. They let me choose everything, from the type of tabs on the end of the clips to whether or not there was a handle on top. They even asked what side I wore my bag on, which was great because I'm left handed and wear my bag on a different side than most people. The people there were extremely helpful (especially since my friend I brought is inept and colorblind) and assured me that I was choosing good colors. Thanks guys. The bag hadn't gotten to me within the 10 days that they had estimated, so I had to call them to check in. They were EXTREMELY apologetic and wonderful about the delay. I got a great email from someone at the store assuring me that my bag would be here shortly! Moral of the story, sometimes it's ok to be practical instead of cute and girly. But really, my bag IS pretty cute... read more

Snooty store. My suggestion, just go to the Sports Basement to get your Timbuk2 gear - they have better pricing. If you want it specially made, just go online. The time I visited the store, I was shocked at the service. At first they were welcoming with me and my bike. The next thing, they didn't want the bike there. Strange, especially for such a "hip" and "bike friendly" brand. I give them 2 stars only because I heart their gear. read more

Service is unaccomodating. Warranty is a joke. No guarantees on anything. I bought a backpack from TimBuk2 and used it for 3 months on-and-off before realizing one of the straps had been sewn on at a bad angle (assymetrical), which is a defect from factory. Sent it into timbuk2 factory store and they said they didn't see anything wrong. Went in personally to show the issue, to which their response was, "We can't fix this. We can take your backpack and give you 50% off your next backpack instead". Considering how much this defect affects me and how they won't give a refund or a guarantee, I'd have to rate them 1/5. Timbuk2 is a large crap backpack company that tries very hard to appear boutique and high quality. read more

Boo. Major problems when you say you're open till 730p on Fridays and you're actually NOT. Please post new hours on ALL your location sites. Oh by the way, you owe me $2.25 for Muni. Thanks! read more

Timbuk2 - Luggage Near Me - San Francisco, California

I ordered a custom designed bag from Timbuk2 as a gift. It looked great online when I ordered it, and it was shipped quickly. Unfortunately this was the best part of the transaction. The bag was delivered to an incorrect address in the incorrect state. I sent an email inquiry to try to get some clarification about this, and was asked (strangely) if I wanted to make any changes to the bag. I replied that I didn't need any changes to the bag, but that I would be happy if Timbuk2 would get the remade bag out ASAP. I hadn't received an acknowledgement of this after 2 business days, so I decided to call. When I spoke with the customer service representative on the phone he thought it was strange that the order did not show any of this history, nor indicate that it was being remade / sent. After a bit of further investigation it was determined that one of the materials on the bag was out of stock, and thus it could not be remade in the way I had ordered. No attempt to apologize for this, the wrongly shipped item or the lack of update was offered. I was given the option of redesigning the bag, or waiting until the out of stock material was back in. Due to the lack of communication, absence of apology and the lack of trust in Timbuk2 that this has engendered I decided to cancel my order, and explore other options. While I understand that not every order is going to be fulfilled perfectly, and as the customer service representative charmingly noted, "sometimes there's human error", I do expect that when these errors occur, that they be corrected promptly with some degree of courtesy. read more

Haven't been to the shop yet, but had an incredible experience at www.timbuk2.com. I ordered the Marina laptop tote, since I knew it would fit my new MacBook Pro perfectly (in various colors, it has quickly become our standard "office" laptop caddy - four of my coworkers have one, too!) I misplaced my receipt, and needed one to get reimbursed by my company for it. Jason in their customer service department got me a digital copy within hours of my request via their general email. Go here for: -Awesome Styles -Variety of selection -Killer customer service! read more

The girls that work here are always exceeding friendly. They only have a small selection of limited edition bags and most of them are ridiculously, retardedly and cantankerously expensive. I was looking for a bag that was available at Lombardi's for a limited time and the girl helped me find it on Zappos.com. Big thumbs up for helping me find the bag I wanted even if I wasn't buying it from them. Big thumbs down for seeing "Made in China" printed on a bunch of Timbuk2's new stuff. Boo. I still love their bags, but I sure hope they can continue to make the bags in America. read more

I've almost bought a Timbuk2 bag many a time over the last 20 years. But this time it really happened! I love my new backpack. I love the friendly, no pressure staff who treated me like everyone else despite the ugly green north face backpack I was wearing. They were super friendly even after I pulled down at least 10 bags, removed all the stuffing, and did visualizations of every conceivable use of each bag, compartment, and pocket. The staff were also full of helpful info. What at first seemed like overkill--the number of liters each bag holds (like I'm going to be pouring liquids into my bag on purpose)--quickly became critical data I needed to weigh for each prospective bag. Anyway I got an awesome, simple black nylon backpack. It's sturdy, lousy (meaning lots) with pockets, and apparently I can pour 31 liters of water into it! read more

I am from Singapore and have bought Timbuk2 bags from 3rd party retailers before. Coming here to the flagship shop in SF was like a dream for me. I love Timbuk2 products as they are built to last and made so well. I have been using my laptop backpack for 4 years in college and also for travelling and it has never failed me. I especially love the dedicated laptop sleeve at the side with its cosy red velvet interior. After 4 years, I decided to get a new timbuk2 as I start a new phase of my life. The rouge backpack is compact, stylish and trendy. Keep it up timbuk2, you've got a fan here! read more

Timbuk2 - Flagship store SF - Luggage Near Me - San Francisco, California

I can't say enough good things about these guys. Their products are well designed, well made, and the customer service is excellent. My most recent bag is a bike bag that fits my bike perfectly and carries all I need. It converts to a bag pack when I need to carry it with me, and has a protected pocket for my laptop. read more