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San Francisco, CA

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Fjällräven

4.5 (25 reviews)
Closed • 11:00 am - 6:00 pm

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Photo of Lynn F.
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3 years ago

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5 years ago

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3 years ago

Great customer service with well made quality products intended to last for years.. it's freshly different from NorthFace and Patagonia.

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Photo of Kev H.
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7 years ago

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3 years ago

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4 years ago

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7 years ago

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5 years ago

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Photo of Sara H.
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5 years ago

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8 years ago

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3 years ago

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5 years ago

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2 years ago

they waited a month to email me that they had sold my hat to someone else that i ordered

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8 years ago

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Photo of R L.
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8 years ago

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5 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

Got the backpack for my baby cousin and she loves it. Love the logo of the Arctic fox.

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7 years ago

this store was very well organized, nice atmosphere, the worker was very nice and it was quite aesthetically pleasing

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9 years ago

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9 years ago

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Review Highlights - Fjällräven

“The service here is superb: A store associate (a guy from Hawaii) was super helpful, knowledgable and enthusiastic and gave wonderful advice.”

Mentioned in 2 reviews

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Rei - Love this hydroflask color!

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3.7(568 reviews)
1.7 mi•Mission Bay
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I want to give a huge shout-out to Cathy at REI! She is an experienced climber and helped me find a…read moreharness that truly fits me. I had been experiencing problems with flipping upside down in my old harness, and I hadn't realized that its balance point seemed too far back for my body. Cathy was incredibly knowledgeable and patient. She helped me try on at least ten harnesses in the store and tested different models and sizes with me. My new harness fits extremely well, and I can clearly feel that it keeps me in a much more upright position. It has made me feel much more confident about taking falls while lead climbing. I truly appreciate Cathy's time, knowledge, and patience. I feel very lucky that she was there that day. All the other REI employees I met were also incredibly helpful. They connected me with someone who had the right expertise and did their best to answer all my questions. Thank you so much!

Great service on the floor. Staff greeted me and when I asked a question about bandanas, she…read moredirected me. And then as I was browsing the area, she popped up to bring the tub of bandanas to me. I didn't catch her name but she was wearing glasses with curly reddish-brown hair. But thank you. Also the cashier Kumi was courteous and pleasant. It was a short, genuine conversation. Kudos for not treating customers just as a transaction. Lastly, I had some reward dollars in my account so I was able to apply it to my order so I got a pleasant surprise,

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Nike San Francisco

Nike San Francisco

3.0(283 reviews)
0.6 mi•Union Square, Financial District
•$$$

My very first 5k run. 9.20.2026 for San Francisco Aloha Run 2026…read more All the sales associates were so helpful and friendly. They provided advice on the best shoe that will meet my needs. Amazing prices and special sales too. I Iike my shoe so much, got my husband a matching pair. A must visit.

0 stars! WORST EXPERIENCE EVER! Spent 16+ hours waiting for the Nike x BTS collab. Followed all…read morerules given by Nike security, but SF Nike store manager Raquel Collazo was on a power trip & removed us from front of line & refused to give us wristbands. Raquel Collazo & her team were giving ppl conflicting info for the Nike x BTS collab event. We were the first ones to arrive on 7/4 & waited for over 16 hrs. Security told us to wait in our car & line up at the entrance when they set up stanchions on 7/5 11am. They confirmed multiple times on 7/4 & 7/5 not to line up in the unofficial line across the street bc it would not be honored. 7/5 approximately 10am: Raquel, Mel & security guard exited the store & walked across the street to the unofficial line at "the Square." Other employees brought out the stanchions, so we went to line up at the entrance. However, the employee had no clue what to do & had us wait there so he can radio his manager. We waited for a while, & were passed to another employee named Mel, who also didn't know what to do. Then, Mel passed us to Raquel. We told her we needed wristbands bc we were the first to arrive on 7/4 & have been waiting for 16 hrs. However, she was rude, dismissive & refused to give us wristbands. Raquel was on a power trip & kept repeating, "THEY REPORT TO ME" when asking ARMY's who advised us to line up at the Nike entrance. We even offered to show pictures that we took when we arrived, but she said no and ignored us. So, ARMY's who followed the rules were punished & removed from the line for no reason. Nike, please retrain your employees! Raquel Collazo lacks empathy & accountability & did not apologize for their misinformation. This goes against Nike's core expectations for Nike's Code of Conduct. Also, Raquel Collazo claimed she spent 30 days training her team for the BTS x Nike event, but it was poorly managed & executed. Many of us ARMY's spent our days, money, time, energy, & gas traveling to SF for nothing. Unfortunately, a highly anticipated event that was meant to be sweet, fun & memorable turned sour. NIKE at SF, do better. It's embarrassing. We're longtime Nike customers & spent lots of money on Nike products, but we are never returning to this location. This negative experience has tainted the Nike brand's reputation. We will be taking our business to competitor brands that have high customer satisfaction. In addition, there are many negative reviews that consistently point to a similar issue: terrible customer service, or lack thereof!

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Nike San Francisco
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Go Figure

Go Figure

4.5(28 reviews)
2.8 mi•Inner Richmond
•$$$
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My mom found Go Figure on Yelp. She wanted to go shopping while we were in the City but she wanted…read moresomething unique for women of size. It is a great environment for women who don't like to shop at department stores because it's hard to find their size or they feel uncomfortable trying things on. She has four rooms with multiple racks of beautiful clothes in sizes L to 3X and 16 to 24. They are high end brands that she has found at resale shops throughout California. She has brands ranging from Citron, Uru, Dressori, Cocoon House, just to name a few. If you are looking for a one of a kind shopping experience with your very own personal shopper, this is the place to go!

I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

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Go Figure
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Fjällräven - sportswear - Updated October 2026

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