Super easy exchange process, thanks Julina!! Friendly and helpful. Great selection at good prices.read more

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

I want to give a huge shout-out to Cathy at REI! She is an experienced climber and helped me find a…read moreharness that truly fits me. I had been experiencing problems with flipping upside down in my old harness, and I hadn't realized that its balance point seemed too far back for my body. Cathy was incredibly knowledgeable and patient. She helped me try on at least ten harnesses in the store and tested different models and sizes with me. My new harness fits extremely well, and I can clearly feel that it keeps me in a much more upright position. It has made me feel much more confident about taking falls while lead climbing. I truly appreciate Cathy's time, knowledge, and patience. I feel very lucky that she was there that day. All the other REI employees I met were also incredibly helpful. They connected me with someone who had the right expertise and did their best to answer all my questions. Thank you so much!

Went to look for some bibs, waders, or rain/fishing outfit. They carry zero, they got camping…read moreequipment, tent, sleeping bags, bikes, survival equipment all this other stuff; I would consider a rain suit or waders essential. They carry no fishing gear equipment etc. Will not be returning ...nothing here for anglers.

A great store with a great selection of Pata gear to choose from…read more Parking along the street is pretty easy and plentiful here, which is a plus since it's SF. The employees I have interacted with are all helpful and chill, in the not typical retail manner which is Patagonia that I admire. I definitely recommend this location of Patagonia.

We stopped by to do a little shopping on our way back to the hotel. Saw some really nice jackets,…read morebut I realized I have too many jackets at home and I live in SoCal where the temps are consistently in the 70's. So, I ended up with a cute little flat bottom tote bag and the foodie sidekick bought a new hat. Friendly staff, great products, and they gave us a sticker with our purchase. All was well in our world.

This store is definitely a store for me and my son. Funko pops and lots of shirts. I love the…read morekatana selections that they have. That also have knives and daggers. You can get them sharpened before you leave the store. Service wasn't great. They don't welcome you in when you walk inside the store. I loved the ping pong that they have in the beginning of the store. The value is SF prices (highly not recommended) because you can get Funko pops way cheaper at stores in Concord.

Really cute store with all the classic anime represented! They had an entire wall of stickers and…read morepins to choose from. Saw some Pokemon pins and Naruto stickers that stood out to me. Most pins were $10 Other home decorations, trinkets, graphic tees, and knives also available here

I brought my son's bike in because the tires had gone flat, and I thought I needed to replace…read moresomething. When I got to the bike section, one of the employees quickly realized we were just using the wrong type of tire pump. He gladly inflated both tires for us, explained the difference, and was incredibly informative, patient, and kind. The store itself is in a beautiful location with plenty of parking and open space. My kids' school even rents the back area for events from time to time, so we've visited often over the years. Every visit has been a great experience, and this one was no exception. Great customer service goes a long way, and I really appreciated the help!

Stopped by to pick my swag up for the Presidio Marathon. I love the set up of the place and has an…read moreold school feel to it. The people are very friendly and love the card board signs. There's tons of great variety of brands especially preparing for race day. Typically there's an additional discount on last minute items needed for race day. The only down side is you have to pay for parking which I figured because it is the city, but other than that I love sports basement.

We live in Washington and knew when we finally made it anywhere near SFO that we were definitely…read moregoing to stop in. So glad we did and worth going downtown for!! As soon as we walked in, we were welcomed with very friendly, knowledgeable guys. Amazing what they have done in the space to have so much of a selection of gear and supply. Don't miss the fly tying supply room in the back. Very impressed with the shop and customer service! We will be attending some of their classes/ guide trips soon! Just go to the shop... you'll be glad you did!

Outstanding people who love to fish and help fly fishers! I'm a rookie fly fisherman with modest…read moreexperience and equally modest gear. I've been to their SF shop several times and they always show patience and a strong focus on making me successful. They carry the best top-line gear and will show you how to benefit from quality equipment, however I appreciate their, "Use what you have attitude." When I ask, "Can I use my XYZ"? They usually say, Yes, and don't try to up-sell me on expensive gear. That's the difference between a "Fly Shop Retailer" and a Fly Fishing disciple! Want to know where to fish? Just ask. They'll pull up a map and give you directions to exactly where to go!

Was in San Fransisco in April '23 and being from Alaska, it's been a cool spring here this year…read more Walking in Chinatown I saw the jackets in the window and said let's go in. I need something to wear as I only brought a vest and short sleeve shirts. Never heard of Filson, but I found a wool lightweight jacket almost right away. I am impressed by the craftsmanship and will be checking out their website for more items! Wool can be pricy so don't be sticker shocked. Based in Washington State it's got a North Pacific Style I'm digging! It's a solid wardrobe piece you'll get a lot of use from!

JUST BUTTON IT We…read morewere there at the Montgomery location getting a new trekking coat for the husband. Before we found it, I was looking at this great ultra suede type of shirt that one of the CS guys took from under my hand (OK). So we find this great jacket, about 400 dollars and I tell the hubby to put it on. He does, it fits, but he can't button it (needs to be broken in). I showed him, he trys again, so nope. I call one of the CS and ask him how to button until it loosens. He says, and I kid you not, "just button it". That was all it took after the other snub and we just walked out. Very weird, but I guess the world will be like that for women from now on.

Super helpful friendly staff. Happy to be able to shop at brick and mortar store as none in Las…read moreVegas (although 99% of my purchases have been online anyway) In addition to stocking regular merchandise available online, there is a large variety of which is also available online, there is a large selection of one of a kind color combo items. Cotopaxi uses dead stock to create new unique pieces. Recommend!

Great location and in interesting area with lots of good food options. I bought an item online and…read morewas wrong size and the staff helped me exchange it for correct size. I was also able to pick up a nice travel backpack at a good price. Will have to come back here again.

You will discover this store if you've strayed a few blocks from Chinatown, North Beach, or…read moreBroadway. The products are everything you've ever seen online, and more. Just in, a delicious new backpack, shrimp color, sort of pinkish orange. Of course I need a third backpack. They come in many sizes. You'll also find camping gear, such as clothing, & switchblades behind the counter. Lots of varied sizes & colors of accessory pouches & fanny packs, aka hip packs. I'd reference the store name again, but can't find the appropriate keyboard for those "a"s. Anyway, worth a detour for sure.

I had a great experience shopping here for a gift! It can be…read morechallenging to pick the right present, but Dash was really helpful and knowledgeable answering all my product questions. He was able to recommend the perfect option, even helped match a discontinued color for me! The store is well organized and had a great selection, they even had a customizing and repair setup. It was a warm, friendly well run store!

A great store full of excellent gear for all your adventures. They have a great story and…read morewonderful products that highlight their beliefs about sustainability and using ethical labor in the manufacturing of their clothes and packs.

I can't believe I purchased a Rover pack at 50 percent off!…read more This pop up store is a gem- a Topo team member spent 15 minutes explaining the differences between 3 backpacks I was considering (hardware, back panel, water resistance etc.) Highly recommended store primarily because of Topo team assigned to this location!