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    Rei

    3.7 (565 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

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    Blair P.

    I love REI. I've been a member for many years. They are your one stop shop for many things outdoors-- running, hiking, backpacking, climbing, skiing and snowboarding, biking, etc. great shoe options too. You get member benefits so definitely sign up for that. Great selection of gear. And their REI name brand items are both high quality and affordable.

    New kicks. I love the Dubs yet also the Knicks now that Donte went east. NY born, San Francisco living with a basketball jones.
    Shane S.

    Excellent service at REI. I got new kicks. I still bleed gold and blue as a Dubs fan yet also root for the Knicks aka orange and blue now that Donte went east. I am NY born, San Francisco living. I got a basketball jones.

    Nicole C.

    Shout out to Siron (sorry I'm probably spelling your name wrong) and Mimi in the bike dept of REI! I bought a bike and had it shipped to this location and they made the process seamless and we're very informative on how I operate my new bike. They also helped me feel prepared walking out the door and using my new bike. I also love the series they offer! It pays to be a REI member too (check the pics for the discount on services for being a member) The location has a parking lot in the back (limited spaces and it does get crowded!).

    Scott H.

    I'm starting to lose faith in REI. They are obviously a very well stocked store with good quality stuff, for the most part. But I'm not convinced it's worth spending that extra few dollars to get it at REI anymore. This is a nice location, especially because they have private parking for the customers. But the second floor inside this store was literally 15° warmer than the first floor making the shopping experience miserable. The staff were kind and friendly. One of the things that's caused me to lose a bit of faith in REI is how they used to stand behind their products, but don't do so as much anymore. I've gone through two pairs of Solomon hiking boots with leaks. The first pair was just over 14 months old, but the shoes cost over $200 initially. When I tried to return them they strictly enforced the one year policy, which is apparently new, and actually accused me of trying to take advantage of their return policy. I ended up getting a warranty replacement for this pair of shoes, but only after going through two months of correspondence with Solomon and having to demonstrate the leak by standing in my bathtub with the shoes on while videoing the whole experience. Those shoes were replaced with another pair that cost even more. Within 6 months, those Solomon hiking boots were leaking. I'll still shop at REI and I'll still find things there that I can't find anywhere else. But this is no longer a five-star organization. Three stars at best.

    Etienne H.

    You can't find anything better than REI. They are the epitome of everything outdoors and offer such amazing products, service and support for the REI community via their RCAF fund. Becoming a member is the best since it's for life. Provide the code 177854 when you sign up! It will help give me even more recognition. Thx!!

    Customer service area
    Michael B.

    Coming from Texas, this is an enormous two story REI and something San Francisco really should love that they have. It helps that there is a dedicated parking lot. You'll find the second story is filled with clothing, shoes, gloves, socks, and jackets. The first floor has endless backpacks, sleeping bags, snow equipment, cookware, bike gear, and more. There is even a discounted section filled with returned and slightly used gear which is perfect for value hunters! The staff is very knowledgeable and eager to help. I can't recommend this location enough.

    Stopping by to grab our annual national parks pass. Headed to a new park this weekend

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    6 months ago

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    6 months ago

    Aaron was super helpful in getting everything I needed the day before my trip to Mt. Whitney. Got 15 items within 10 minutes!

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    4 years ago

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    7 months ago

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    2 years ago

    The selection and service are great. The prices are a bit steep but the brands are quality as expected of REI.

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    2 years ago

    Wide selection of goods, friendly and informed staff- what's not to like? Got excellent and helpful advice on my shoe choice.

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    3 years ago

    I love shopping at REI. Staff is excellent compared to places like sports basement. Get there early as it can be hard to find parking.

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    Page 1 of 15

    Ask the Community - Rei

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    Nike San Francisco

    Nike San Francisco

    3.0(280 reviews)
    1.1 miUnion Square, Financial District
    $$$

    This was the OG Nike town store. It's mainly a tourist trap Nike store. They have a decent regular…read morecollection but you won't find any hot shoes from release day drops. You'll probably find better shoes down the block at Shoe Palace lol. The service here is hit or miss. Sometimes there are a lot of workers to help but most of the time it's hard to find someone to help you. The best thing is the customization area where you can make a custom hoodie or shirt. Too bad it only says "San Francisco" for their designs. It should have other Bay Area cities but I get it... it's made for tourist. I won't be coming back here anymore.

    Unfortunately, this was a very disappointing experience. The store had very limited inventory, and…read morethey do not accept returns or exchanges--even within 60 days. We were told by Alex that only Nike online handles returns during that timeframe. I'm attaching a picture of our barcode because we initiated the return online already and he refused to scan the barcode and said we had to return it online. Although clearly it says on the barcode return to store. We've spent thousands at Nike this year, and when we needed an exchange within 45 days due to defective seams, we were directed to handle it online instead. This was during the holidays, which made it especially inconvenient. Customer service was lacking (Alex), and the issue was not handled with care or flexibility. They didn't even try to help.

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    Nike San Francisco
    Nike San Francisco
    Nike San Francisco

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    Columbia Sportswear Company Employee Store - 03.22.2025

    Columbia Sportswear Company Employee Store

    4.1(184 reviews)
    10.0 mi
    $$

    Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

    Once a year they have an open (to the public) store event for ten days! Prices are 40-50% off taken…read moreat the register. Plus with a golden ticket you get an additional 10% off. GPS instructions were accurate. The security guard was very nice. She told us in the future it'll go faster if you have some kind of flyer pulled up on your phone. Parking is in the large empty lot to the left. The store is on the right. Decent selection. Some items were out or low stock in the smaller sizes (Columbia men's jackets) for some styles. Tbh you can find these prices online during the holiday sale it's also 50% off. But the nice thing about a store is trying the coats on and seeing the quality/feeling the material. I felt like the women's section had more items than the men's section. They even have some dog stuff like harnesses and collars in the front on the way to check out. For about $300 after taxes I got two Columbia puffer style jackets with Omni heat interior lining, a Columbia fleece jacket, and a four pack of socks. Full price/retail before taxes it would have been about $470. So it's a pretty good deal! Great for Christmas presents and if you plan on traveling somewhere cold. And it's high quality items that will last for many years!

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    Columbia Sportswear Company Employee Store - 03.23.2025

    03.23.2025

    Columbia Sportswear Company Employee Store
    Columbia Sportswear Company Employee Store

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    Go Figure - Rack 2

    Go Figure

    4.5(28 reviews)
    2.4 miInner Richmond
    $$$
    Available by appointment
    Boutique

    I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

    My mom found Go Figure on Yelp. She wanted to go shopping while we were in the City but she wanted…read moresomething unique for women of size. It is a great environment for women who don't like to shop at department stores because it's hard to find their size or they feel uncomfortable trying things on. She has four rooms with multiple racks of beautiful clothes in sizes L to 3X and 16 to 24. They are high end brands that she has found at resale shops throughout California. She has brands ranging from Citron, Uru, Dressori, Cocoon House, just to name a few. If you are looking for a one of a kind shopping experience with your very own personal shopper, this is the place to go!

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    Go Figure - 3 more racks

    3 more racks

    Go Figure
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    And 2 more

    Rei - sportswear - Updated May 2026

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