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    Timbuk2

    4.0 (254 reviews)
    Closed 10:00 am - 7:00 pm

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    Customized Timbuk2, medium, messenger bag.

    Because customized bags are not returnable, I wanted to get it right. From clarification of sizing to color verification. The phone support team member in San Jose, CA was friendly. He helped with sizing and suggested I visit a store in person, which I did. I went to the Livermore location and was met with professionalism, attentiveness, insight and knowledge. I color matched my design using the swatches but was unable to create an image because the computer was down. Regrettably, while customizing my bag at home, some colors on the website did not reflect the actual colors of the swatches I had seen in the store. I called the Livermore store and shared my concern. Cynthia, went above and beyond what I would have expected from a store employee. She heard my concerns; travel and the need to see "true" colors, then sent a photo of the colored swatches I preferred. The bag was delivered on time, if not a few days earlier. It feels durable, has plenty of room, lots of pockets and I'm enjoying it.

    New bag :)
    Micah W.

    Thank you Timbuk2 for replacing my bag that had ripped badly . After a small hiccup on repairing my old bag , management at Timbuk2 really came through on this one and totally replaced my old bag with a brand new one !! Def coming back for more !

    Timbuk2 back packs. Old and New. The former is better.
    Marco C.

    Review for Parker Commuter backpack-- I bought the Timbuk2 Parker backpack because I was happy with my previous backpack from the same manufacturer. I've had that backpack for many years now and its showing its age, so I decided to purchase one for my next trip to Europe. The Parker Commuter pack is bigger than my old Timbuk2 so I was thinking it can carry more for my journey. That was its only advantage. I have so many concerns about this back pack. 1. The back pack CAN'T stand on its own. The pack will tip over unless its propped against something solid. The shape doesn't allow it to stand alone. So annoying. 2. The interior lacks adequate pockets. There are only 1 large packet at the back and another in the front. It doesn't allow one to separate items or travel essentials. This is such a departure from my previous timbuk2 bag. 3. The shoulder straps lacked padding(!). Timbuk2 decided to only provide the least amount of foam padding and leave the rest as nylon straps which of course constantly rubs and chafed on the shoulder even with a light weight. I have to manually lift it off my shoulders just to get relief. 4. The pockets outside, though accessible, are of odd sizes and not very intuitive for traveling.-- Overall, this back pack is a BIG disappointment for me. The increased cost doesn't correspond to the lack of good design. This will probably be my last Timbuk2.

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    3 years ago

    This is a great place with fantastic products. Lissette was great and we had fun buying a birthday present that was totally cool.

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    3 years ago

    Product falls apart and staff are rude. Not even worth time to write a full review, I would just skip it all together.

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    Review Highlights - Timbuk2

    Came in to drop off my messenger bag for a possible repair but forgot to include the shoulder pad in the form.

    Mentioned in 18 reviews

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    Timbuk2 - luggage - Updated May 2026

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