In store service was amazing - they replaced the lenses and polished the frame on my favorite pair of reading glasses in no time! Feel like a brand new pair. Ryan was also great with helping me understand the sizes of glasses for my face. Overall 10/10 experience. read more

This is a great family run business and the folks here are amazing! I went in the other day to get my glasses re-fit. I didn't buy the glasses there but Ryan was so helpful. He didn't rush, made sure I felt ok before leaving, and even educated me on lenses and how they're made. What a great experience. read more

Amazing customer service from Ryan! I have a pair of thrifted sunglasses that I adore but were a little crooked. Ryan meticulously fixed them with so much care. Thank you, will be back again! read more

My appointment at Veo Optics in the Valencia store was hands down the best experience picking out glasses I have ever had. I had an appointment with Ryan P. and he was so welcoming and supportive! The appointment started off with him asking about my goals and what I'm looking for. We then went around the beautifully laid out store, with him picking out some frames that he thought would look good on me, and me picking out some frames that I wanted to try. We narrowed it down to two frames and I was able to walk around the store and try them out in different lighting. I ended up being narrowing it down to two frames, a Masunaga which I chose and a Lindberg he chose. I ultimately chose the translucent pink/red colored Lindberg that he suggested and I couldn't be more thrilled! I'm so excited for the lens to be manufactured so I can pick it up!!! Ambiance: 5/5 Customer Service: 5/5 Comfortability: 5/5 Overall Satisfaction 5/5 I absolutely LOVED my experience and I can't thank Ryan enough! I'm already thinking about coming back to buy my second pair in the near future! read more

See all

I had an amazing experience with Veo Optics, especially thanks to Cedric from their customer service team. Even though the scratches on my lenses were honestly my fault (I didn't take the best care of them), Veo Optics still honored a full lens replacement at no cost. I live in Southern California, and I truly can't find a better optician service than Veo Optics. The turnaround was extremely fast -- my replacement lenses were shipped and delivered within just a couple of days. Cedric was professional, responsive, and genuinely cared about making things right. This level of service is rare these days. Veo Optics has definitely earned my loyalty, and I highly recommend them. read more

Hands down, without question, the best buying experience of my life. So good we tell friends about it unprompted. Ryan P. deeply understands glasses, facial structure, comfort, and style. He listened to our suggestions, threw in some suggestions of our own... then walked us through exactly why we liked and didn't like each pair. He taught us about facial features and shape, and how glasses complement or class that shape. He taught us about lenses, comfort. Ryan was engaging, empathetic, knowledgable, and at the end of our shopping experience, we left utterly excited by our purchase. 11/10 read more

We've been coming to this location of Veo Optics for years and even though we've moved much farther away, we happily make the drive. The service is spectacular, the selection of frames is vast and stylish and it's just an all-around pleasant experience. I'm picky about frames and they always listen to me and we end of finding something wonderful. If I ask them for their opinion, they give it to me which has helped me make better decisions than if I were left to my own devices. This time around Ryan did a great job finding my wife perfect frames and guided her through the pros and cons of progressive lenses and Rana traded emails with me to find the perfect frames for me. We've honestly never had anything less than a 5 star experience at Veo. read more

I went in to get my sun glasses tightened. Ryan P was extremely helpful and efficient in the complimentary service!! Overall amazing experience and very approachable staff! read more

Had an excellent experience in the store and everyone was very helpful and knowledgeable! In addition to what they offered in-store to try out, it was also really cool being able to request some frames that weren't in-stock so I was able to get exactly what I wanted among the brands they sold. Big shoutout to Johan, Nick, and Ryan for walking me through the process of requesting some frames from Masunaga, keeping me in the loop about their arrival, and helping me with the final adjustments before I left the store with my glasses. Quite happy about the whole experience! read more

The arm of my prescription reading/computer specs fell off and reattaching it required soldering, a service my optometrist did not provide and instead recommended I replace the frames. Then I lost the arm itself. I dropped into Veo, where the helpful and charming Ryan P. came to the rescue and suggested he may be able to replace both arms from donated frames. On his day off, he followed up with his team, and sure enough, later I received a call with the good news that a matching pair (from a Japanese designer brand!) fitted my frames and were ready for pick up. After a minor adjustment, they fitted better than the original frames. Bottom line: all of the above exceptional and professional customer service was provided free of charge! Note: This is a cool family-owned local business - Thank You Ryan P, Ryan S., and Johan. read more

VO Optics on Valencia is fantastic! We walked in with broken glasses and walked out fixed the same day. Professional, friendly, and genuinely helpful. Highly recommend! read more

My first time at Veo and I'm in!! The customer service experience was a 10+ Frame selection unbelievable! I highly recommend! Oh! And I bought some killer frames!! read more

Stepped in looking for sunglasses and the employee working was SO nice, I never got his name, but his customer service alone would convince me to come back and get glasses here (don't have my RX and don't live in the area). He was very helpful and friendly, will come back here. read more

They repaired my glasses (minor hinge repair) that I got somewhere else free of charge. The best!

These people are fantastic. I went in to see if they could repair my glasses. The arms were wobbly and coming loose. Not only did they repair them, they also put them through their automatic washing machine and refused to take any money for it! What a great customer first focus. read more

Great, thoughtful customer service and lens options. They even do simple walk-in repair for free; it doesn't matter if the eyeglass frame was bought at Veo or not. If they can help, they do. read more

Veo Optics is the absolute hands down best eyewear store on the west coast and maybe the country! They carry amazing frames that are from some of the most prestigious brands in the world! If you are looking to seriously step up your eyewear game, you owe it to yourself to go see Cedric, Johan and the team at Veo. Promise you will be happy you did! read more

See all

This place is awesome. Was tired of having to buy cheap drug store reading glasses every month.. went here and they were able to put my prescription in nice frames within 2 hours! Ryan P. Was so helpful with everything from choosing the style that fit me best, to measuring my sight line to ensure a good fit! Will definitely be back for any eyewear needs I have in the future! read more

This family owned business is fairly expensive, but worth every penny. Good selection of high end frames, but they really excel at making lenses!! I've had new lenses made for some of my old frames and can't explain the difference in the clarity. read more

Pricey pricey but THE best most UNIQUE glasses you'll find plus I like the lense cleaning station for return customers read more

Veo Optics - Sunglasses Near Me - San Francisco, California

I had the best experience visiting this optical shop. Ryan Soriano assisted me and was incredibly helpful in resolving the issue with my glasses--even though they were from another store. I'm definitely switching to them now! read more

Acknowledging upfront that the frames at Veo Optics are pricey, the price point is what you should expect to pay for high-end designer frames. The frames they carry are made using high quality material, which generally means better resistance to wear and tear. And the staff at Veo Optics are all very customer focused and friendly. I've had nothing but a positive experience in my interactions with Madison, Ryan and Cedric. Another bonus, they are pros at helping folks navigate FSA claims. read more

Very happy with this firm here on Valencia. Great selection and very cheerful service. Ask for Ryan Soriano,.....Optician's Assistant.....he's the best read more

Ryan Soriano replaced the missing screw in my glasses out of pure kindness! Would strongly recommend you check it out if you need help with any kind of repair. read more

Ryan P is unequivocally the most knowledgeable optical artisan in adjusting glasses I've ever come across. His impeccable, professionalism, a wonder to behold, his welcoming receptive nature and persistence in getting my wonky frames absolutely perfect...chefs kiss . His personality and joyful demeanor is infectious. If I ever had any type of business he'd be employee number one . The store is aesthetically beautiful. The staff interplay like a coordinated jazz trio. The selection of styles and brands like a top shelf bar only pouring the best . read more

Just a great little shop. I ordered my first pair of glasses from them a few years back. Since then I've returned to add a few more pairs to my "collection". I've worked with both Cedric and Ryan - both were enormously patient and helpful. I highly recommend the place. read more

Veo Optics is very, very high quality. Not only do they have a long history, but they have an on-site lab and the willingness to attract talented employees. In a world where most stores are just shipping out frames (I mean, I like Warby Parker but that's what they do and Lenscrafters now does), to have people you can talk to who are really familiar in how lenses are made and what adjustments can be done... well, that is very hard to find. Also notable is that the store is very cool, but in an authentic way. It's clear that employees like Ryan P. tend to really care. It's just a much different experience and often physical result from other eyeglasses stores. read more

Wow! Such amazing service here, I can see why they are so popular! Nick helped us, he was super patient and attentive. They have a big range of styles. Would highly recommend going to Veo for all your eyewear needs! read more

Veo Optics - Sunglasses Near Me - San Francisco, California

See all

Came in for a second pair of glasses. Cedric was very knowledgeable and took his time helping me make a selection.

Wow. Amazing customer service. I finally bought glasses as an adult, sized and measured instead of ordered for cheap online. I'm so glad I picked Veo. After buying light, resilient frames, I replaced lenses a couple years later and mentioned they were scuffed up early and the owner extended the warranty on my lenses by a year for free, which I took advantage of the next year. Then the frames broke 5 years later and they let me know could purchase just the broken part, but it may take longer to come due to the frame manufacturer, so they provided a discount on frames that would fit the lenses and offered a loaner pair of frames for the lenses in the meantime for free. Just off the charts service. Don't buy fancy glasses anywhere else. read more

Great selection of quality boutique frames and amazing service. Ryan did a great job helping us find a pair of unique frames by Retrospecs. He's very passionate about what they do at Veo optics and would definitely go back when it's time to find a new pair of glasses in the future. read more

I have been wearing eye glasses for a few decades. A few years ago I purchased what eventually turned out to be my all time favorite glasses from Veo Optics in the Mission District. I have received many compliments about them and am thankful that they are still in perfect condition. I am also thankful that Veo Optics is still in business. Their staff (both front and back) are very polite and knowledgeable. My next pair of eye glasses will definitely come from Veo Optics. read more

I have a pair of prescription glasses that have never been quite right. I love the frames, but the lenses have always been kind of wonky. I have had them remade twice (not at Veo) and still, I don't see well out of them. I was ready to give up on them altogether, but I figured I would stop by one more shop to see if they could fix them. I walked into Veo ready to pay for new lenses to be made, but Ryan took one look at my glasses and told me that I didn't need new lenses, I just needed the frames to be reshaped so that the curvature of the lenses didn't impact my vision. He reshaped them for me on the spot, and voila, they work great now! As a rule of thumb, any mechanic, dentist, or eyeglass store that doesn't try to up-charge me will immediately win my trust. That's exactly what happened here, Veo had an opportunity to sell me new lenses, (because that's what I thought I needed), but instead they solved my problem for free! As such, this is going to be my new go-to shop for all things glasses related. read more

Fantastic service! Ryan P. stopped what he was doing and repaired my glasses (even though I didn't buy them there) and refused any payment. He obviously really enjoys his job and takes pride in his high quality and stylish merchandise and knowledge. He was unbelievably kind, patient and helpful. I haven't been this impressed by service at a local business in YEARS. I can't recommend them highly enough if you need glasses or contacts. This is the best place for glasses or contacts in SF! No place else even comes close! read more

They helped me out after my sunglasses got bend out terrible. Thank you so much!!! Great selection and beautiful store.

Got great customer service from Ryan both when I bought my glasses and when I went back to the store for adjustments. He was cordial and thoughtful, wasn't pushy. Appreciated his approach, and it made the experience worth the more premium prices read more

Bought a pair of glasses here 9 years ago that I'm still wearing. Brought my husband in today and he found a perfect pair with the help of an informative and kind salesperson. read more

Veo has a fantastic selection of frames and top notch customer service. They had no problem changing the lenses in a pair of frames purchased elsewhere. The lenses were more expensive than your standard eyewear store but the difference in quality is noticable especially on larger lenses with a high prescription. Ryan P did a great job adjusting the fit on the new frames and fixed a fit issue on the pair I wore in that had been bothering me read more

They have a very good glasses selection and helpful staff. Recently Ryan helped me to fix tom ford sun glasses

This review is about Ryan P. (this is not the owner whose name is also Ryan). I knew literally from the moment I met Ryan I had an outstanding employee that knew his stuff. He greeted me with both warmth and a unique authenticity. I needed to buy two readers because some of my glasses had caused a broken blood vessel on the side of my nose. It was tricky to find the right fit. Ryan was so knowledgeable that he knew how to approach the challenge. He measured the bridge on a pair of my glasses that fit well. Then he strategically looked at the different frames in the store to have me choose which frames I liked. All of the frames he chose fit me and weren't going to cause a problem on the side of my nose. Ryan P. was so thorough that he noticed that the prescriptions I gave him weren't correct. What a keen eye. He treated my situation so caring as if he were dealing with a family member. I never felt rushed or pressured. Ryan P. made a potentially stressful situation relaxed and enjoyable. read more