Veo Optics (Union Street) eyewear selection and customer service are fantastic. I've purchased eyeglasses and sunglasses there over the years and my experience has been A+ every time. (The Jamestown Eyewear product line in particular has never disappointed!) Whether it's the owner himself or a salesperson (shoutout to Lorence!), they are extremely knowledgeable about eyewear, amazingly attentive, and will go out of their way to ensure you have the best frame and fit for your style and budget. Can't recommend them enough!! Peter read more

We popped in the store because they said they had free adjustments for eyeglasses and the staff was so nice and helpful. They made the experience so wonderful and so enjoyable can't wait to come back. read more

Veo Optics - Cleaned our glasses - Eyewear & Opticians Near Me - San Francisco, California

Amazing and quick service, very helpful and accommodating people who work there! Will visit again for glasses read more

Veo Optics - Eyeglass cleaner - Eyewear & Opticians Near Me - San Francisco, California

Amazing selection of frames, incredibly knowledgeable staff and Lorence is a total gem!!!! We fell in love with so many things, my husband and I each bought 2 pairs of new glasses! read more

Super helpful and very friendly! Went in to have them look at my sunglasses, fixed within 5 min, gave me the chance to look around. Great selection - made even better by the fantastic staff! 10/10 would recommend - go check em out! read more

Dylan was a great! He helped me resize my sunglasses until the fit was perfect. Will definitely be coming back!

I'm impressed with their selection of glasses vendors, ranging from the usual Ray-Bans to ones from New Zealand! This is a spacious space to elevate your eyewear fashion and has a surprising amount of soft alpaca toys & 2 cute parakeets to occupy the kids. read more

Veo Optics - Eyewear & Opticians Near Me - San Francisco, California

Service is amazing here! Thank you Dylan for helping me with my sunglasses and always going the extra mile!

Amazing Ivy is the best and I truly mean it - very helpful and attentive. He fixed my entire collection of JMM read more

Veo Optics - He fixed all my collection of JMM - Eyewear & Opticians Near Me - San Francisco, California

The best store ever!!! adjusted my glasses free of charge & cleaned. Best energy here - everyone so welcoming :)

Another great experience at Veo Optics. I've encountered three different people at the shop in my two visits and all three were knowledgeable, efficient and extremely friendly. This place puts on a master class in customer service. Well done! read more

So good! The staff is excellent (shout out to Ryan who is stylish, informed and very personable, professional and charming!) The eyeglasses and sunnies selection is really special! Very forward designs, much better than I've seen anywhere else, by miles - coming from a designer, that is high praise! Before I found Veo, I was super sad about "meh" glasses I thought I'd have to resort to. You shouldn't have to compromise about something that sits on your FACE! Such lovely support in demeanor, enthusiasm, technical knowledge, selection. Ryan really helped get me to a good price. I felt like VIP with him, even though I was on a budget. They make their prescription glass in store to get the best product possible. Store was nice and updated. I even had my eye test there with a lovely optometrist, also a great experience. From my test through purchase, it was a fantastic experience. Veo is an amazing small business who you want to support because they deserve it. Thank you so much, Veo (Marina location)! read more

Veo Optics - Happy client with my fun burgundy frames. - Eyewear & Opticians Near Me - San Francisco, California

Lorence was super helpful and kind. Tightened my own sunglasses for me and offered to have them cleaned too! Will definitely return here for my next purchase read more

Dylan was super helpful and quick in helping me repair my glasses! Appreciate his help

Ryan and Dylan helped me with picking out the perfect glasses. Finding the right style and look has always been difficult for me. Starting with their selection, they have so many different shapes and styles. They looked at my old glasses for reference and asked what style or look I wanted to go for. They pulled out 10 pairs based on my face shape and style. From there, we discussed what I liked and what I wanted to change. We narrowed it down to the perfect pair. Ryan and Dylan were both very knowledgeable and the customer service was top notch. I definitely recommend Veo Optics for finding the glasses you'll love wearing everyday. read more

Ryan P and Ibi were incredibly helpful and professional. They took the time to really understand what I was looking for and helped me find glasses that fit my face beautifully and felt truly classy. I had an amazing experience and would highly recommend them to anyone in need of glasses. - Mission Veo read more

The service here has been poor. I bought a pair of glasses from them, within 3 months a screw fell out and wouldn't go back in as it was a frame defect. I asked for a new pair and instead was told it would be sent for repair and it had been over 2 months and still didn't get them back ("they are coming next week" was the oft refrain). So they offered a new brand given this experience and said they would rush them. Picked a new pair, said they would be rushed to be done in 10 days. That was over 3 weeks ago. Still nothing and no idea when coming. The most recent promised date was last Friday. The old pair now has actually showed up so am left with the option to pick them up and hope they stay in tact given the 3mos repair cycle they offer. Furthermore, it is actually relatively frequent that if you stop by this location they only have one person working who will close the store for 15-30min and it will not be open during their advertised hours. So you need a bit of luck to show up there during business hours and have someone actually be there. read more

I am so impressed with their customer service. I met Lawrence and Dylan when I brought in a pair of glasses belonging to my elderly neighbor when one lens had fallen out , they fixed it at no cost. Thank you guys so very much and so glad to know you are in our neighborhood. I will be bringing her in to get another pair. Maya read more

Ibi was super friendly and helpful! He easily fixed my broken sunglasses. Thank you, I'll be coming back!

Came in to get a nose piece on my glasses replaced. Dillon helped me out, and got the piece replaced in no time at all! He even offered to clean up my glasses I had on. My second time coming to the store with help adjusting/repairing my American Optical sun glasses, and this crew is second to none. They are friendly and extremely helpful! Thank you Dillon and Ryan! read more

Do you know Ryan, the owner of Veo Optics? I was lucky enough to have met him a while ago and he's a rare retail owner because he cares about your eyewear AND also that you are satisfied with the way your were treated at his store. It's really hard these days to meet someone who has the integrity to genuinely care if you are satisfied with the product you've bought at their store. His inventory works well for me because there's quite a variety of well designed frames in interesting color/color combinations. I remembered Ryan because he is an interesting person to talk with making the whole eye glass experience enjoyable. For me that's important because buying eyewear is a stressful experience. No pressure at all just like shopping with a buddy. read more

Wonderful staff. We were in SF just for the day when my glasses broke. They fixed them very quickly. They were busy but still made time for us. Much appreciation. read more

Stopped by last weekend for a frame adjustment and we were really impressed with the level of service provided! Johan was incredibly friendly and helpful in fixing our frames and giving it a super wash with no payment. He also gave us customized style advice for frames based on face shape and facial features that was much appreciated. Overall, the sunny customer service Johan provided made my day! read more

10/10 service! Had 2 broken sunglasses and Dylan and Ibi fixed them on the spot. Highly recommend this store. Friendly staff and fast service. read more

Dylan and Lawrence were so incredible and helpful! They helped me adjust my glasses and were so professional and warm

Super knowledgeable team and they quickly fixed up my overstretched frames. I'd recommend

Let me tell you, Ryan the owner knows optics! I have been wearing progressive lenses for 35 years and am always searching for for something that fits my face. After thousands of dollars wasted over the years he showed me what he looks at for the frame to face ratio. We both picked frames for me and he won hands down. I totally get the formula now and was so happy, I bought 2 pair and a pair for my wife! Couldn't be more happy. It gets better too. Im up from LA visiting, and hes having the finished glasses sent to his Silverlake store down there for me to get final adjustments and pickup. Highly recommended!!!!!! 6th star for Ryan! read more

Such a great selection of eyewear , and nice helpful sales people especially. Dylan who helped me with fitting my sunglasses that were to tight . Thank you so much read more

Ryan and the team at Veo Optics are outstanding. I bought two pairs of glasses several years ago and got amazing help finding the right pair, fitting and getting the prescription lenses right. I was impressed and the Jonestown frames quickly became my favorite/daily glasses. But fast forward to two weeks ago and while cleaning my lenses the Jonestown frames snapped in half. I brought them back into Veo and unfortunately they were out of warranty. However, Ryan stepped up and got me new frames and lenses. Ryan charged me nothing. I couldn't believe it. Not only was it one of the best customer service experiences I've ever had, but also fundamentally generous and kind. Ryan did not have to do this and that is why it's so wonderful that he did. I'm a Veo customer for life. read more

Excellent service has become a rare experience these days. Extraordinary service has always been rare and almost unheard of in these times. Ryan is that extraordinary person who provides extraordinary service, and has built a great team. From the first time I called the shop and spoke to Ryan, I decided I would buy from Veo on Union. His warmth, care, genuine curiosity, and knowledge were clear from the start. I told him I'd buy glasses from him sometime in the next few months and I did. I was not disappointed. The shop is beautiful and service just does not get better. read more

Came here to have my glasses fixed after they were stepped on. Dylan and Eebi were superb with great service. Fixed my glasses for free. Great customer service! read more

Super Helpful and kind!! I appreciate the overall vibe in here, it is supportive and there is a pure focus on what suits you!! Everything looks clean, put together and the glasses seem wonderful!! I really appreciated the help of Ryan!! He immediately matched my energy and made me feel fully welcome and confident in the choice I made. He was also consistent in helping to guide me towards the right shape and color for my frames. read more

Took in a pair of sunglasses for repair. Done quickly, perfectly, with a smile, and no charge! Couldn't ask for more

Very friendly and great service. Fixed a pair of glasses for me! Will be returning when I need a prescription filled or a new pair of stylish glasses. read more

I bent my galsses and they needed to be adjusted so I met Dylan who works there. He greeted me with a big smile and then asked me to hand him the glasses. In less than 2 minutes Dylan made my glasses straight again. When I asked him how much I owed him and he said it was free of charge. Will definitely be going to this place in the future. read more

Amazing service, super nice staff. Really high quality selection for men and women! Also helped fix some of my old glasses. Really nice staff read more

Highly recommend. I needed a quick adjustment on my glasses and Dylan took care if it about five seconds, no charge.

Incredible customer service from everyone who works here, and a great selection of frames. And they kindly fixed my old glasses. I will definitely be back for my family's and my next pair of glasses! read more

They helped me fix my glasses that other shops were unable to. They did it for free, spent a decent amount of time doing and all with a smile. I didn't even buy the glasses there. Thanks guys!! read more

These guys are great! The staff is so friendly and incredibly knowledgeable. They stand behind their products and I've always had a wonderful experience here. I will happily give Veo Optics my business because of their top notch service and fabulous selection of frames. read more