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The flavor of the tea itself is pretty good! It's very caramel-y and fresh; I really enjoy it. The Boba is very soft. I might even say it's too soft and a little distracting since I don't think I've ever had a Boba this soft. I would rather the Boba be soft than hard, so I'm not too mad though. I'm Just Not the biggest fan of soft Boba. The size is pretty good, but it may be a little expensive. The Store itself is small and it has a little bit of seating. It's clean.
Gave Tiger Sugar a second try to solidify my opinion, which is that the drinks are low quality and distasteful. I don't like how the black sugar milk drinks don't have any tea, so today I tried the mango sago drink. It wasn't sweet enough (I didn't make any sugar adjustments) and had a strong plastic taste to it and the sago was all mushy and clumped together. I also got the strawberry mochi drink, the base itself was a decent strawberry milk flavor with chunks of strawberry, but the mochi tasted like congealed glue that disintegrated in your mouth and left a gritty coating on my tongue. The store is set up in a way that discourages any interactions between the workers and customers, it was hard to get their attention through the whole setup my first visit to ask a question. There are a total of 3 chairs in the store, not a good spot for hanging out.
Stopped in on a trip up to Rockville. Super quick stop so that was good. Decent boba! Had the coffee and the brown sugar made it sweet and creamy
We happened upon this Boba spot while shopping at the Cost Plus World Market nearby. The shop is relatively small with only a few seats. This was our first time visiting and found that they have a wide variety of drink options. My daughters (9 & 11) got the Taro drink and I got the Matcha. We did not care for the drinks at all. In fact we did not finish our drinks which is rare. They were way too sweet and the heavy sweet taste messed up the flavor of the Taro and the Matcha. Glad we tried it but won't be back. Not our taste.
I'm a fan! I've passed by this place so many times. Since I was in the area, I stopped in today to try them out. They don't have a super wide range of options but just enough. The employee I engaged with was very helpful. I did the number 4 - tiger coffee latte. It was nice and smooth, on the sweeter side but not overly sweet! I'll be back to try some of their other selections. There's some indoor seating, but the space is a bit narrow. I took mine to go. Shook it up and indulged. The prices are decent!
First time trying Tiger Sugar and I was disappointed in my drink. With tax, I paid over $8 and my strawberry slush drink wasn't as pictured, which was more like a smoothie or even soft serve. My drink was watered down (not icy) and too sweet, so I went back and they gave me another with more ice and less sweet. I thought the sweetness was the same and there was more ice, but it still didn't look like what was in their photo. I also was hoping for a fresh strawberry taste, which this didn't have. The boba was perfectly soft and chewy, just wish there was a little more than given. Customer service was fast and friendly and the store was kept neat and clean.
Love the product! They have a limited selection but if you like brown sugar bubble tea, this is your place. The tapioca balls and custard were soft and had a good mouthfeel. You order from a touchscreen next to the register and the drink is made very quickly. There are only a couple tables with chairs in the front of the store (inside) which lends itself to being ideal for carry out.
Hate to drop my rating... but a few things have transpired since my last review: -they added a convenience fee, which is mandatory if you are paying by credit card -the kiosk checkout automatically adds 18% tip so if you click too fast you will miss it -in general the place is not regularly wiped down despite lack of customer I do still like their brown sugar drinks. I tried their #7 which is with red bean and like it a lot. But with taxes and the convenience fee, a regular drink is pretty much $7 now. There is just too much competition in the area to have prices like this. Places like Tea-do have a modern vibe and have late hours. And Gong Cha has a lot more options. Many other bubble tea places also now have brown sugar boba drinks. Tiger Sugar is losing its competitive edge.
Came here in a Saturday night, service was very quick and friendly. I ordered the Brown Sugar Boba + Pearl + Coffee Latte with Cream Mousse. The drinks were crafted perfectly. Love the creamy, slightly sweet and perfect balance of coffee flavor! The only thing I'd have to comment on is the pearls being softer than I'd like and not enough of the chewy consistency. Atmosphere was very chill, although there are not many tables here, so seatings is limited if you're looking to hangout.
I have mixed emotions about Tiger Sugar. Their milk tea options are quite limited compared to their boba competitors. The actually place is tiny, only 3/4 tables and it is meant for more grab and go which is fine. I ordered the regular Tiger sugar tea and it was incredibly sweet. The boba plus the pearls and the brown sugar drizzle on the sides of the cup is very overwhelming and there was no option to do less sweetener when ordering on the tablet. I appreciate how fresh the milk itself tastes and the option to do milk alternatives, but I do not plan on coming back unfortunately m.
I've wanted to try Tiger Sugar for awhile, but have never gotten the chance to stop by one of the chain locations until now. This location is small, kind of dark, and is more of a grab-and-go type of place. There was one person working when I stopped in and no one else was there. The cashier was friendly and made the drinks quickly. The drink was very good, and I'd go there again. read more
1 year ago
I love tiger sugar; I love their boba! Stopped by the area the other night and leaned into my cravings. I've never had this drink before, the Vanilla Black + Cheese Foam with boba, but I'd recommend!!! It wasn't too sweet or giving me a headache when finished, like some other bubble tea places do. Ambience was nice as there was nice music being played in the background and service was quick and efficient as we ordered through the kiosk. There was only one person working but it wasn't a long wait which was nice. I enjoyed my drink and so did the bae whom I shared it with. read more
1 year ago
I would confidently say tiger sugar is definitely a top contender of boba in the DMV area. Their classic sugar milk tea tastes exactly what I would imagine. Their lines are always short for some reason. Not sure if business isn't doing well, but they move quickly. My drink order is usually out within a few minutes. It's a very small shop with limited seating. So it's more ideal for just picking up and not hanging out. read more
The flavor of the tea itself is pretty good! It's very caramel-y and fresh; I really enjoy it. The Boba is very soft. I might even say it's too soft and a little distracting since I don't think I've ever had a Boba this soft. I would rather the Boba be soft than hard, so I'm not too mad though. I'm Just Not the biggest fan of soft Boba. The size is pretty good, but it may be a little expensive. The Store itself is small and it has a little bit of seating. It's clean. read more
11 months ago
Gave Tiger Sugar a second try to solidify my opinion, which is that the drinks are low quality and distasteful. I don't like how the black sugar milk drinks don't have any tea, so today I tried the mango sago drink. It wasn't sweet enough (I didn't make any sugar adjustments) and had a strong plastic taste to it and the sago was all mushy and clumped together. I also got the strawberry mochi drink, the base itself was a decent strawberry milk flavor with chunks of strawberry, but the mochi tasted like congealed glue that disintegrated in your mouth and left a gritty coating on my tongue. The store is set up in a way that discourages any interactions between the workers and customers, it was hard to get their attention through the whole setup my first visit to ask a question. There are a total of 3 chairs in the store, not a good spot for hanging out. read more
8 months ago
9 months ago
We happened upon this Boba spot while shopping at the Cost Plus World Market nearby. The shop is relatively small with only a few seats. This was our first time visiting and found that they have a wide variety of drink options. My daughters (9 & 11) got the Taro drink and I got the Matcha. We did not care for the drinks at all. In fact we did not finish our drinks which is rare. They were way too sweet and the heavy sweet taste messed up the flavor of the Taro and the Matcha. Glad we tried it but won't be back. Not our taste. read more
3 years ago
I'm a fan! I've passed by this place so many times. Since I was in the area, I stopped in today to try them out. They don't have a super wide range of options but just enough. The employee I engaged with was very helpful. I did the number 4 - tiger coffee latte. It was nice and smooth, on the sweeter side but not overly sweet! I'll be back to try some of their other selections. There's some indoor seating, but the space is a bit narrow. I took mine to go. Shook it up and indulged. The prices are decent! read more
First time trying Tiger Sugar and I was disappointed in my drink. With tax, I paid over $8 and my strawberry slush drink wasn't as pictured, which was more like a smoothie or even soft serve. My drink was watered down (not icy) and too sweet, so I went back and they gave me another with more ice and less sweet. I thought the sweetness was the same and there was more ice, but it still didn't look like what was in their photo. I also was hoping for a fresh strawberry taste, which this didn't have. The boba was perfectly soft and chewy, just wish there was a little more than given. Customer service was fast and friendly and the store was kept neat and clean. read more
Business owner information
Jennie K.
Sorry you weren’t happy with your drink. I was the one who made you…
Love the product! They have a limited selection but if you like brown sugar bubble tea, this is your place. The tapioca balls and custard were soft and had a good mouthfeel. You order from a touchscreen next to the register and the drink is made very quickly. There are only a couple tables with chairs in the front of the store (inside) which lends itself to being ideal for carry out. read more
3 years ago
Hate to drop my rating... but a few things have transpired since my last review: -they added a convenience fee, which is mandatory if you are paying by credit card -the kiosk checkout automatically adds 18% tip so if you click too fast you will miss it -in general the place is not regularly wiped down despite lack of customer I do still like their brown sugar drinks. I tried their #7 which is with red bean and like it a lot. But with taxes and the convenience fee, a regular drink is pretty much $7 now. There is just too much competition in the area to have prices like this. Places like Tea-do have a modern vibe and have late hours. And Gong Cha has a lot more options. Many other bubble tea places also now have brown sugar boba drinks. Tiger Sugar is losing its competitive edge. read more
2 years ago
Came here in a Saturday night, service was very quick and friendly. I ordered the Brown Sugar Boba + Pearl + Coffee Latte with Cream Mousse. The drinks were crafted perfectly. Love the creamy, slightly sweet and perfect balance of coffee flavor! The only thing I'd have to comment on is the pearls being softer than I'd like and not enough of the chewy consistency. Atmosphere was very chill, although there are not many tables here, so seatings is limited if you're looking to hangout. read more
I have mixed emotions about Tiger Sugar. Their milk tea options are quite limited compared to their boba competitors. The actually place is tiny, only 3/4 tables and it is meant for more grab and go which is fine. I ordered the regular Tiger sugar tea and it was incredibly sweet. The boba plus the pearls and the brown sugar drizzle on the sides of the cup is very overwhelming and there was no option to do less sweetener when ordering on the tablet. I appreciate how fresh the milk itself tastes and the option to do milk alternatives, but I do not plan on coming back unfortunately m. read more
1 year ago
HELLO KITTY COLLAB?! Uhm HELLO I'M THERE. I'm a sucker for all things hello kitty and boba of course, my two favorite things. We had to drive an hour for this but it was well worth it. Thank you to my mans lol. Thankfully there wasn't a crazy line since it was close to closing already. The place was very nice and clean. I'm used to tiger sugar back home only having their milk drinks but I didn't know they also have fruit teas which I was happy about. I ended up getting their Vanilla Black Tea with Boba which I've never heard of before. My boyfriend got the Brown Sugar Boba with Taro Pudding. They both were delicious and tasted like dessert in drink form. The boba was so soft and chewy and perfect. I wish I had gotten the pink HK cup but that just means I'll have to be back ;) read more
2 years ago
Tiger Sugar is at the top of my list for delicious boba. Im happy that they branched out to Montgomery County. Less travel time for me. They are a located in the Federal Plaza Shopping center. I say get here early as parking is hard as it gets later in the day. Lines to form fast outside, but it moves fast. Great and fast customer service. I order the usual. Just as good, as I had it at their Ellicot City location. Boba pearls were fresh and it did not upset my tummy. Ill definitely be back. They are located next to Sallys. read more
The drinks were good, but they tasted alike. So, I give them a 3.5 stars, despite some obvious good qualitites. I like trying new places. So, I was excited to try Tiger Sugar (老虎堂) while visiting my old stomping grounds. The shop is small...maybe three tables squeezed into a narrow corridor of a place. The service was okay...not friendly or inviting but not bad. This brought the review down. There was a lady waiting at the counter trying to get some help, and i had to intervene to help her. I expected more milk tea options, but perhaps that is not what Tiger Sugar (TS) serves. Normally, at a new place, i purchase a basic milk tea and also a specialty drink. So, i bought the only milk tea available (black tea latte with boba and cream - T5 - acc to the cashier). And i also bought the Red Bean The drinks were less sweet than average, which I def prefer. However, except for the red bean, the drinks tasted exactly the same to me. I could not taste the tea in the tea latte, just cream and sugar. The boba itself was good. I wouldn't be against returning, but for $6.50 per small drink, i expect a bit more. read more
Business owner information
Jennie K.
Hey Paul, thanks for the review! And sorry for the late reply :) if…
There is a real cult following for Tiger Sugar bubble tea. I wanted to see for myself why this bubble tea is so popular? I am a fan of tigers and the black and gold interior with cute stuffed tigers is very attractive. The manager told me they will be selling stuffed tigers in the coming months. There was a large crowd waiting for bubble tea, especially for a Monday afternoon, but the process for ordering and getting your tea only took about 5 minutes. Everyone, but one customer was masked. I would have really appreciated someone working there were to ask that person to wait outside, if they wouldn't put on a mask, but that did not happen. The manager was very personable and attentive. I told him that I was ordering one of the more popular drinks mentioned in the Yelp reviews and he agreed it was very popular. I ordered the black sugar,boba milk,and chocolate malt with cream mousse. Truthfully, I was not a fan. Maybe, I ordered the wrong drink? But, my drink was bitter and I did not taste any cream mousse. I would like to go back and try other drinks. For now, I will probably head back to one of the other 11 bubble tea places in our area. read more
5 years ago
I could not contain my excitement at Tiger Sugar opening up in Rockville. Now I don't need to drive to Ellicott City to get my favorite brown sugar boba drink. To be honest, brown sugar boba is not usually my jam. At other places, I find it to be too sweet for me, but at Tiger Sugar it's just right. The Ellicott location had a drinkable mochi option (can't remember if that's exactly what it's called), but this Rockville location said they don't have it yet. No big deal! I'm giving them 5 stars because they nailed the perfect boba in my opinion. I do wish that the portions were larger and/or put less ice. I can finish my drink in about 5 big gulps lol. Nonetheless, 10/10 - highly recommended. read more
Solid and consistent brown sugar milk tea. Don't expect any other fun fruity flavors. There's only different variations of their classic brown sugar milk tea drink. Rlly good tho and fast service. I would def recommend the Black Sugar Boba Milk, Pearl and Coffee Jelly with Cream Mousse. It's like the classic flavor but just with coffee jelly in it. Not too sweet which I like. Just wish there were more adjustable factors like ice or sweetness! read more
5 years ago
Waiting for the Grand Opening of Tiger Sugar in Rockville, MD. The line is growing as they are giving away swag and other prizes. It was a very controlled crowd. It's a beautiful location, with modern equipment, a lovely colored posters. The drink I ordered, the Brown Sugar Boba pearl with chocolate malt and cream mousse. It cost $5.66. It was pure deliciousness. I enjoyed it a lot. They also gave me a Tiger Lanyard and a Tiger Milk Cream dessert egg roll. It a perfect addition to this shopping center, right close to a great dessert. I think a drink from Tiger Sugar and a cookie from the nearby dessert shop. Could be a match made in dessert heaven. I'd highly suggest you check out Tiger Sugar. read more
3 years ago
Came to get the hello kitty collab! Ordered the regular tiger sugar from the kiosk. The staff is pretty friendly and greet you, although they don't necessarily have to help you with your order. The inside decor wasn't as elaborate as other locations with the hello kitty decor but it was still cute. I'm glad they still had the cup holders but I did notice they had a sign saying they were sold out of something hello kitty related. Only thing my friend and I wish was better was the ice level. The drink was luke warm and the boba was too warm, but I guess that's how you know it's fresh. Next time, definitely asking for extra ice. read more
1 year ago
2 years ago
Since they specialize in one kind of drink it should be good and it is. Consistently good quality and nice people. It's a bit small of an area, but not really a big ordeal read more
3 years ago
Tiger Sugar has some of the highest quality boba drinks in the area! I know I can always rely on them to produce fantastic boba drinks that leave me wanting more. When you walk inside, they have dark modern vibes with bright lighting and plenty of space for seating. They also just announced a collaboration with Hello Kitty, so they have some cute pink decorations there that actually fit well. What is special about this particular location is the customer service. Tiger Sugar and several other stores in the area were having issues with their water, which means I could not get the original strawberry slush I ordered. The servers were extremely kind and offered me free snacks, suggested a similar drink for me to try (strawberry mochi), and upgraded my partner's drink to a large for free. They went out of their way to do all of this with no hesitation, which meant a lot to me. I was so so happy with my strawberry mochi drink, which is one of the most unique and delicious boba drinks I have had in a very long time. They layer the mochi on top, which has a marshmallow-like texture, and add pearls at the bottom. This is going to become my new regular go-to boba spot! read more
This place is located near the Trader Joe's and the Microcenter in Rockville. Not my favorite center to be in because the traffic is horrendous most of the time, but what can you do? I came by because I heard so much about this brand that I just had to try it. It is a small place and you only come here to get take out. They make it quickly and you can just grab and go. They are nice here and they helped me navigate the menu because it all looked the same to me. I guess I am at the stage where I am bubble tea fatigued. There are just so many bubble tea places in Rockville! Way too many now. Anyways, this brand brings something else to the table and that's why it is popular. You get the more gritty type brown sugar that is then slathered along the side and you need to shake it so it incorporates. The taste gives it something more full bodied, which I think pairs nicely for the colder weather rather than light and fruity for the summer weather. read more
Is it worth the hype (and the $6)? Based on the lines stretching outside the door, the customers buying multiple teas to go, and my daughter's opinion, I'd have to give it a qualified "YES." The tea was strong, sweet, and creamy, and featured two different sizes of boba. Unfortunately, they don't offer any fruit-flavored options, but the owner says they're planning to. Shake it up if you want a smooth, consistent blend, or you can do what my daughter does and go straight to the bottom of the cup for an intense initial jolt of brown sugar and boba. read more
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12266 Rockville Pike
Unit E
Rockville, MD 20852
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(240) 669-7868
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https://www.tigersugarusa.com
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