Disappointing Experience with Pushy Sales Tactics…read more I want to start by saying the exam process was simple, and I had no issues with the doctor. However, my issue lies with the experience of getting my glasses prescription filled. From the beginning, I made it very clear that I wanted a basic, affordable second pair of glasses. I mentioned this multiple times--at least three times--but I felt pushed toward more expensive options that I didn't want. When I finally chose a frame covered by my insurance, I was told that my lenses required special processing because of my prescription. The price I was quoted for the lenses was over $500. When I said I couldn't afford that and didn't intend to spend more than $300, the price suddenly dropped to $308 within seconds. Why wasn't this lower option presented to me in the first place? The sudden shift in pricing felt shady and left me questioning the transparency of the process. It felt like I was being pressured into spending more than necessary, and the whole experience came across as unprofessional. I hope this feedback encourages a more honest and straightforward approach in the future. Customers should feel respected and confident in their choices--not pushed into something they don't want or can't afford.

I've waited for two months to get my new glasses. They didn't understand my insurance and sent the…read morewrong frames. They then lost the frames I wanted. Did they offer any discount or anything, NO. I don't even think the new lenses are correct. I would NOT recommend.

Had to take my contact out on the way to work because it ripped. Ouch. Having just one more contact…read moreat home and the other one in my eye, I thought this would be a good time to get a my eyes checked out and get more contact lenses. Dr. Dishman and all of his staff were charming and a pleasure to do work with. Dr. Dishman examined my eyes and got a year of supply of contact lenses ordered for me in no time. Thanks again! You guys are great!!

Was charged $600 for a basic eye exam and 1 pair of plastic glasses that turned out to be worthless…read moreto me. Doctor was totally dismissive of recent eye-related symptoms that I described to him, and ignored my concerns. They refused to give me my prescription, they even refused to give me a receipt showing what I paid for. The 2 people who work here are elderly, rude and don't seem to even remember how to operate their own equipment.

Dr Safir and staff always make me feel at ease whether I'm getting glasses or contacts…read more They're always on time for my appts. They take time to answer all of my questions and They have an excellent selection of eyewear from which to choose. Highly recommend!

I've been coming to Doctor EyeCare for a couple of years now. The front desk staff is really…read morewelcoming and kind. Dr. Safir is very quick and professional and doesn't keep you waiting. I always recommend him to anyone I know looking to be seen by an eye doctor. They offer a lot of options for frames depending on your budget. Highly recommend this office !

So far, I am having a great experience as a new patient. I found this eye doctor because of their…read morepositive reviews on yelp. I figured if they can make yelpers happy, they can make anyone happy. And my appointment with Dr. Tran indeed made me happy. She listened to my concerns about my previous classes, not fitting well. She gave me some tips that I had never heard before about getting glasses that fit my wide head. And the ladies who helped me pick out a new pair of glasses were kind and patient. I look forward to receiving my new glasses, trying them on, and being done with this chore.

My glasses are a bit complex. Dr. Tran is incredibly patient in working to find the best…read moreprescription for me. In addition, she has made recommendations for two important surgical procedures that have resulted in significant visual improvements. Office waiting times are brief, and the staff, including the eyeglass fitting person are always helpful.

First time coming to Eye Pieces in West Village to see Dr. Chris, after being with the Key-Whitman…read morepractice previously for 12 years, and must say that Dr. Chris and and the entire staff were all outstanding and all had a great 'bedside' demeanor! I never had such a 'stress free' experience at the eye doctors before... I look to coming back next time I am due for a checkup..

Very overpriced But the doctor is very nice but money is a…read morething so consider before you go

I had a really great experience here today! I just needed to get a few pairs of glasses fitted…read more They were so helpful and friendly and fast! I'll definitely be going back when it's time for new glasses. Thank you!

I've been going to Dr. Bill for decades. Once or twice, I tried other optometrists, but always come…read moreright back. I have had some eye problems, besides being near-sighted. He has always taken time to present me with different correction options, so I could really figure out what was best for me.

Dr. Jacobs has been my eye doctor for almost 20 years and I highly recommend him. Due to covid his…read morefront office staff has changed on me but they are still wonderful & very helpful.

One of the most pleasant and informative doctor visits I've had in my life. The receptionist, whose…read morename I believe was Nancy, was incredibly friendly and personable. Dr. Jacob's was sharp as a tack, witty, and as genuine as they come. They performed all tests, educated me on the status of my vision impairment, and had me fitted with a GQ style pair of frames in an hour.

The doctor has state of the art equipment and eye exam was quick and easy. Great selections of…read moreframes and options for the lens. Great staff.

Dr. Ponder is wonderful and professional. She caught my astigmatism that my previous optometrist…read moredid not catch (despite me telling that doctor repeatedly I remember being told about one as a kid and I had my doubts about the slight blurriness I was experiencing), and I was immediately seeing better in more appropriate contacts when I left her office. She is kind, meticulous, and I appreciated that she explains everything she's going to do and why. Parking is also easy behind the rest of the mall (in the 3811 building parking), and her staff is friendly. I would highly recommend her.