1. Three Brothers Moving Services

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Plano, TX

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Three Brothers Moving Services

2.4 (73 reviews)
Closed • 8:00 am - 7:00 pm

Services - Three Brothers Moving Services

In-state moving

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Laura W.

If I Couldn't rate this company at 0 stars I would. They contacted me to rely to "from my move. I did not have time when They called and made arrangements to talk the following Monday. They then texted me every day. 2 days before we were scheduled to talk I got a "and asking to talk earlier. I asked them to stop contacting me because the" was much higher than other companies. I then received several harassing texts calling me a liar and telling me that I don't care about anything and making all sorts of wild and kind of psycho Accusations. I called the company to file a complaint and when I asked for a manager, Peter, the gentleman who answered the phone, hung up on me. I called back and spoke to another person who said he wasn't a manager but then later said he was because he was friends with the owner as are all the guys who work there. He told me they did not care about complaints and that I should just focus on my move and do what I want to do . I have asked for the owner to call me he said whatever and eventually hung up on me as well. Needless to say I did not use this company as a mover. I am writing this review in hopes that it will prevent someone else from making the mistake of even considering this company. I posted this review about 10 minutes ago. Since then I have had 2 more harassing text messages from the representative. This is crazy and now I have to consider calling their local police because of harassment please do not use this company and stay away!

Gabriel K.

UPDATE* Not only did they LOSE our furniture that was literally worth more than the move, break our things and then go radio silent until this review... they now are attempting to remove the review and sent a nutty email blaming us for the fact that they won't fix the error they made. These nuts finally responded to MULTIPLE emails after we left a poor review here. Their response was an unintelligible rant about how they take care of good customers. They 100% blamed us and actually said we weren't helping them help us. Now they are messaging us on yelp saying they are reporting our reviews for various reasons. TERRIBLE CUSTOMER SERVICE. TERRIBLE COMPANY. If you found them on a discount site it's because they have discount management. Run don't walk from these nuts.

DO NOT USE Three Brothers Moving Services. I have used many moving services in the past and never had I had an experience like this. We wanted to use a small business with COVID 19 happening to support during this unknown time. We got a quote for $235 for the first 2 hrs and $79 for each additional hours, which is a fair quote and told them we would need a 26ft based on the items we have and the size of our home (they agreed). The day of the move, May 1st, 3 movers arrived (around 10:30 am) and showed them what needed to be moved, Moe took pictures of all the furniture and they started to wrap our items. About an hour or so into the move, Moe comes and tells me, they made a mistake and sent 3 movers when we got a quote for 2 movers. I was told it would be $50 for the first 2 hrs and an additional $20 for each hour after that. They've already started to load the truck so we said fine, even though we really weren't and it wasn't Moe's fault. As they geared toward loading the truck, we found out all 3 men are fasting and my wife and I felt they needed a great tip to be working in such a field when fasting (not an easy job by any means). We arrive at the new house around 2 pm and start to unload. They are visibly exhausted and out of energy and after moving the furniture we told them to just leave the boxes downstairs (about 50+ boxes) and we would take care of it. We ended up tipping ea $100 even though the move took 6 hrs. The next day as my wife and I are moving boxes up, the cabinet use see in the pictures, was underneath all the boxes that got stacked on top and around. We noticed it was damaged all the way around and inside to where we could not use it anymore. I reached out to them and shared the photos here a long with the invoice we paid and asked for a reimbursement (May 3rd). Here where things get out of the ordinary. Later that day, one of the movers calls me and begs me to let me work it out with him because he will get fired if I go through the company. This is not right, nor is it ethical for a business to do that to their associates nor their customers. Why only 1 of the movers is responsible when we had 3 movers? I did not like that and proceeded to let the guy know that is not an option. May 5th "Adam" tells me via email they have a resolution to me with 3 -5 business days so we waited. May 11th, Adam emails me and offers $76.80 based on TX mover liability. Unhappy with their proposal, I called and was told he was out of the office. A few minutes after my call, I get an email saying he will call me the next day. May 16th, I follow up because I have yet to get a call, and Adam tells me he called but there was no missed call from him nor a vm. He finally called later that day and we spoke and shared my frustration with the result and as a manager, he has the power to make things right. In the middle of our call, he tells me he has to let me go but will give me a call in 5-10 minutes. He calls me back and tells me he will have a resolution for me later that day, I said ok. I get an email that night saying he will call me the next day (May 17th). May 17th I get an email saying still waiting for a resolution from the owner. May 18th, I get an email saying he will call me the next day to tell me the resolution, no call, no email, no nothing. May 20th, I follow up with an email and nothing. I follow up today and was told the resolution is $100 off my next move. FLOORED by their "resolution" to how they mis quoted us and the destroyed cabinet. All of this info was shared via email and when I spoke with Adam. I apologize for the long post, but wanted to share and detail the facts of what we went through with the "professional movers" Three Brothers Moving Services and their lack of care, professionalism, customer service and treatment by Adam SAVE YOUR TIME, STRESS, and MONEY and go with a different moving company. This is how you will be treated by them

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4 years ago

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5 years ago

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8 years ago

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Ahmad A.

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8 years ago

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Ahmad A.

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6 years ago

Three Brothers Moving Services are top notch. Very professional and courteous. They will definitely be moving me again.

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9 years ago

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7 years ago

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8 years ago

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10 years ago

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7 years ago

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7 years ago

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9 years ago

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10 years ago

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10 years ago

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Ahmad A.

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10 years ago

Great service from these guys with short notice and on christmas. They even came back to help me with my dryer! Would recommend!

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7 years ago

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10 years ago

We used Three Brothers today and they were great! Very strong and efficient movers, and very reasonably priced!

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Ahmad A.

We were so happy to help. Thank you for the positive review.

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9 years ago

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Page 2 of 2

Ask the Community - Three Brothers Moving Services

Review Highlights - Three Brothers Moving Services

“They moved me quickly from my third story apartment to a second story apartment.”

Mentioned in 2 reviews

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Eagle Movers - Stephanie 2- Days Move

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(99 reviews)

I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

Don't hesitate, just hire them. All the reviews sound too good to be true but they are that good…read more Steve and Marcus did a great job of being efficient and diligent. No time was wasted, they had to climb to the third floor and did it as fast as humanly possible. The price is competitive amongst other movers I reached out too. I will definitely recommend Eagle movers to anyone I know and will personally go back to them next time I need to move.

Leader Movers

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Sergio and his co-worker were on time and did NOT stop working until the move was done! Polite,…read moreefficient and took excellent care of my belongings. Highly recommend.

This was my third time using their service to move a 1B1B apartment. The first two times went fine…read more-- each took about 3 to 3.5 hours, and that's why I trusted them again. But this time? Total disaster. They charged me almost 8 HOURS for the exact same size move. From 9 AM to 4:45 PM -- are you kidding me? They didn't even start moving until around 9:20 or 9:30, and then moved like they were taking a casual stroll in the park. I asked them why this time was so ridiculously slow compared to the last two. Their excuse? "No elevator" at my old place and "your stuff is in small boxes and bags." That is complete nonsense. My new place has an elevator, and I used larger boxes this time to make it easier -- unlike the last move where neither location had elevators. And yet, that move only took 3.5 hours. There is no possible reason this one should take nearly EIGHT HOURS unless you're deliberately dragging your feet. And get this -- I even helped them move! I literally carried stuff myself while they moved slowly and inefficiently. When I brought this up to their supervisor, instead of acknowledging the poor service, he blamed me and said I had "too many things." Give me a break. It's a 1B1B -- and you guys have moved it twice before in half the time! I even attached a photo comparing the invoices from both moves -- one was 3.5 hours, this one nearly 8. Their supervisor had the audacity to say he'd refund me for 1 hour if I didn't leave a bad review -- that tells you everything you need to know. He knew it was shady but just wanted to shut me up. Avoid Leader Movers at all costs. They've clearly gotten lazy and greedy -- working slow just to pad the bill while pretending everything is normal. I'm furious and disappointed. Never again.

AB Moving - Plano

AB Moving - Plano

(718 reviews)

I called on Tuesday and had the crew called Segoviano - Miguel, Carlos & Jorge show up right on…read moretime at 9am. My furniture, mirrors and delicates were well-wrapped and everything out of the house with no damage to stairs or walls on the way out. At my new place, everything was delivered where it needed to go and reassembled as needed. The crew was polite, efficient and tidy. Definitely will call in them in the future.

I rarely leave negative reviews, but after giving AB every opportunity to make this right, I feel…read moreit's important to share our experience. We hired AB and paid for a one-day move. Before moving day, they had the opportunity to assess the size of our home and determine what equipment would be needed. Despite that, they arrived with a truck that was too small to complete the move. Instead of having a second truck available, a large portion of our day was spent searching for a U-Haul. The U-Haul they eventually rented was also too small, and the movers repeatedly pressured my husband to transport our belongings in our personal van because they didn't have enough room. What should have been a one-day move turned into a two-day move because AB failed to arrive properly equipped. The problems didn't end there. The movers lost the hardware needed to reassemble our refrigerator, leaving it unusable until the end of the second day. As a result, the refrigerated and frozen food we had carefully packed in coolers spoiled. We submitted receipts documenting our loss. Our Lovesac AnyTable was gouged and chipped during the move, and numerous other items were scratched or damaged. Instead of placing boxes and furniture into the correct rooms as we paid for, many rooms were simply filled with random stacks of belongings. Even worse, the garage was used as a dumping area, with heavy boxes, furniture, and miscellaneous items piled together. We have had to move many of those items ourselves just to unpack and determine what else may have been damaged. After I submitted a formal claim, AB did send a representative to inspect the refrigerator and the other damage. He looked everything over, told us the necessary refrigerator parts would be ordered, and made it seem as though he would be back the following week to complete the repairs. That was more than two weeks ago. Since then, we have repeatedly called, left messages, sent additional photos, and provided everything they requested. We have received virtually no communication, our calls have not been returned, and we have since learned the refrigerator parts were lost. We were never proactively informed of that or given a timeline for resolving the issue. Mistakes can happen during any move. What has been the most disappointing is the lack of accountability, communication, and follow-through. We paid for professional movers so we wouldn't have to finish the job ourselves or spend weeks chasing the company to honor its commitments. At this point, I cannot recommend AB based on our experience. I sincerely hope they will finally complete the repairs, resolve our claim, and stand behind the service they promised.

Einstein Moving Company - Dallas

Einstein Moving Company - Dallas

(280 reviews)

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I highly recommend Einstein Moving Company! This was my second time using them -- the first time…read morewas nine years ago for a local move, and this time I trusted them with a long-distance move. Moving is never an easy or enjoyable process, but the Einstein team made it as smooth and stress-free as possible. The movers were incredibly professional, efficient, careful, and courteous from start to finish. I have several antiques and delicate glass and china pieces, and I was extremely impressed that everything arrived safely with no damage. There was a minor mishap involving my printer, but their claims department responded immediately and handled the situation professionally. Their willingness to quickly address the issue and make things right was another example of their excellent customer service. I hope I never have to move again, but if I do, Einstein Movers will be my first call. Thank you for making a difficult experience such a positive one!

Einstein Moving Company saved my sanity. I had a long distance move scheduled originally with…read moreanother company that had increased my estimate & kept my deposit just 10 days before my moving day. Due to financial constraints, I decided to store my things locally for now while I relocated. I'm someone who's huge on reviews (non-incentivized) and personal experiences people have with a company or product, so Einstein caught my eye. From the first conversation with the representative when I called, I knew I was in good hands. The conversation was calm, every step was explained, emails and communication was fluid thru moving day. The truck was much bigger than I was expecting as well as the ramp placement at the side of the truck vs the rear which made me nervous, but luckily we were able to make it work in my apartment complex. Sully and Kenan were friendly and understanding overall. Asked questions along the way as needed, and took some of the stress away from what typically comes with a moving day (especially when it comes to this being my first time moving things into a storage unit). I do have to note that the move may have finished sooner had one movers not been out of commission by his lunch choice longer than expected... Also, seeing the feet of my couch during the move has me a bit nervous about how they'll look when I remove my furniture from the unit. From a few feet away when I saw them on the cargo elevator and being placed into the unit, they seemed like they were angled and scratched a bit from positioning during transport. The email after my move stated that I can inform them if I notice any damages, whenever it may be, so I'll have to do a thorough check when I next access or move-out of the unit. Other than that, I would for sure use them again, possibly even for when it's time for that move-out. I recommend this company as an affordable choice for a local move if all the movers are similar to Sully & Kenan who helped with mine. Thanks guys!

Firehouse Movers

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This is probably the 5th time Ive hired FireHouse to move me…read more They have moved 3 houses and twice for my business. They always show up on time, confirms their appointment, pays close attention to wrapping and moving my items, always very courteous and professional! This time Oscar was the crew chief....him and his guys did amazing! I keep calling them for all these reasons above....I totally trust them to handle all my moving needs!! I'll call them next time I need their services...I suggest you do too! Chad Monson SalonCentric

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

DFW Moving Company

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(172 reviews)

Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

I used this company twice, and this last time, I had a lot of furniture that was damaged. What…read moremakes it worse is that the movers tried to hide the broken parts, so I didn't see it until after they left (and I paid). When I called the office and spoke to Glen, he asked me to send photos of the damage, which I did. Then he ghosted me -- and blocked my number. DO NOT USE THIS COMPANY Zero accountability, terrible customer service, and an owner who blocks paying customers when his employees break things. I attached a few pictures of some the items that were damaged. There were more, but the speakers, you can't see the damage -- they just don't work anymore -- and we all saw the mover drop it. And there was also a recliner that was severely damaged. It's a shame when new, bad owners ruin a company. @ Anna -- In response to your comment, I am posting a copy of my reservation confirmation and two of my invoices, with identifying info redacted. And Anna - y'all blocked my number. I've tried calling many, many times.

Three Brothers Moving Services - movers - Updated October 2026

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