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Thornton Ace Hardware

2.7 (45 reviews)
ModerateHardware Stores
Closed 8:00 am - 8:00 pm

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1 month ago

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4 months ago

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1 year ago

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2 months ago

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Lance S.

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6 months ago

I usually visit, however this time, I called. They were able to provide the answers to my question. Terrific neighborhood store.

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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6 years ago

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2 years ago

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4 years ago

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6 years ago

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8 years ago

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7 years ago

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6 years ago

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15 years ago

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13 years ago

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6 years ago

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9 years ago

Horrible horrible service and rude employees. You've lost a customer forever!

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9 years ago

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Page 1 of 2

Ask the Community - Thornton Ace Hardware

Review Highlights - Thornton Ace Hardware

I had such a great experience at this store; the manager Richard was so patient, friendly, and helpful.

Mentioned in 2 reviews

Read more highlights

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Harbor Freight Tools

Harbor Freight Tools

(22 reviews)

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Boyfriend and I came to look for some tools to aid our backyard project. It was a wee bit difficult…read moreto find employees to help us but nothing crazy. I appreciated that the employee that was trying to help us admitted that she didn't quite understand what we were looking for & was able to call over someone else to help so that we got the proper help that we needed. I would like to point out that this same employee did a fantastic job, while aiding at the registers, handling a couple that weren't wearing masks & not being respectful of the 6 ft policy. She was a bit harsh but it was appropriate for the situation & it made me happy to see that she stood by the company's policy & cares about the safety of everyone. She also directed traffic between the lanes for the checkout. Again, a bit harsh but it wasn't inappropriate. I apologize, I don't know what her name is. She had light-dark brown hair in a bun & was a bit on the short side. Piper was our cashier who helped us twice & she was extremely sweet & stayed calm even with all the chaos going on around us. She offered to look up items in the back twice & used great manners! Overall, this store isn't my favorite for tools but I wanted to specifically point out the actions that I saw from these 2 women today!

Management and employees are clueless and very unwilling to assist anyone with a problem with a…read morepurchase or return. Tony at the front counter is rude and will not leave the counter to help you find something.

Lowe's Home Improvement - Lots of tools!!

Lowe's Home Improvement

(75 reviews)

$$

Delivery people would not allow me to disconnect the washer (since they said they couldn't due to…read morebad connections) so they could haul away the old one on that day. Old one had to sit in my renters living room for two more days and we had to put aside another whole day to wait for someone to pick the old washer up. Delivery men were rude and did not understand or speak good english. When I called to ask for refund on haul away since it was such poor service I was told I would get a call back and I never did. I called again and this time was told they could give me I could only a $25 certificate and I was not allowed to speak with a supervisor. They said it was not possible for me to speak with a supervisor. Terrible customer service all around and I will not be doing business with lowes in the future for any of my homes.

I use TightBond III on all my projects as I am a woodworker…read more There's a national promotion on this particular size of TB III, it is nation wide at most stores. I made sure to check the location closest to me and see if it is available, it is, but not online. I drove there, checked it out and then cashier told me that the price is not what it says on the website. I spoke to their manager (Mario) who said the same thing. I would not have driven down to the store if I it didn't specify on their website that there's a promotion. I wanted to get a shop light, a small shop vac and a few other things besides the glue, and I am a Lowe's loyalty member, but I didn't and left after no effort was made to verify the promotion or why it actually exists online but not at the store.

Big R - View from free parking lot

Big R

(23 reviews)

$$

First time at this location in Thornton. I recently got a sweet female Doberman from her original…read morehome near Conifer, CO. She eats a specific dogfood. I found the Nutro brand cheaper than PetsSmart and also her preferred treat, Wholesomes Gourmet Rewards Cheesy Bites. They have large area for pet food. I walked through the store. Virtually anything you need for animals, tack, clothes and all sorts of ranch supplies. Plenty of parking out front. The restrooms on the back wall have no access codes. I provided my email and phone number in order to earn Rewards. I noticed they have discount days. The checker was friendly.

We bought 4 baby turkeys. The worker pic out the babies and put them in a box. I had no idea the…read moresick babies wings were not right. The was the first red flag that the employee should have known to look for. I had to take the one with the messed up wings to the vet. Its knees were popping out of the sockets, It had angel wings, It had worms and parasite. The baby had to be put to sleep. I had to giving the other 3 medication for worms and parasite. I had to pay for this out of my pocket. Another baby is Starting to go down. I was told by a Big Ted employee that it is my problem. They are selling sick animal. Lots of people buy these babies and put them in the coop and make their other pets sick. They also sold me the wrong food to be feeding the babies. This store is for profit only. They are not interested in the success of the poultry Or the people purchasing firm them. Their employees need to be trained on proper care. It is normal to deworm poultry. So why weren't the parents being dewormed and not passing illness on! I will never go to chain store to buy any animal. I will go to farms and check out the site where the animals is living.

Thornton Ace Hardware - hardware - Updated May 2026

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