This is an ideal CVS location in the heart of Midtown Manhattan (East side). I've only been here…read moreonce but I love how well organized the aisles are at this CVS. Also, although many items are locked up, the employees do not take too long to come around and assist you. There is self checkout here which allows you to grab what you need and go quickly. I look forward to coming here again for various things; travel sized items, toiletries, etc.

Worked up a thirst while traveling the city. First CVS I've seen with an armed security guard at…read morethe entrance. Easy in and easy out, and the prices were the same as back home, which I was surprised at given how everything else in NY seems to be so much more expensive.

I'm visiting New York from out state and developed a bad case of poison ivy so I went to the in…read morestore clinic and was seen right away , they confirmed that I indeed had poison ivy gave me a prescription and anti itch medicine and I was on my way in less than 15 minutes. Staff was very professional and helpful which helped me fill better too. Store was very clean and well stocked.For you Midwesterners like myself it's a 2 story CVS unlike the ones we have .

This CVS by Columbus circle. Always packed so you have to wait in line to buy your stuff. They have…read moreself check out and cashier downstairs. I think more of the food is downstairs and the medication is upstairs.

When you have a pharmacist abruptly hang up on you on a phone call while discussing a back ordered…read moreprescription it is a dealbreaker for me! My husband, who is African American, has been given the run around for the last few months with a back ordered medication from Meds. We've shared his story with other patients who are clients of Meds and his treatment is not consistent with their treatment. He is not an Upper East Sider as are the majority of their patients and he has been treated differently from this staff. I do not feel that I need to speak for him, until today when he made another (5 in total) follow up call to get the status of the back ordered medication and was abruptly hung up on when he pointed out a discrepancy in the back ordered dates. This young lady that he spoke with needs to be reprimanded for her actions. This incident happened on 3-12-26 at 1:30 pm. He did not get her name since they would not take his calls afterwards. We consider this a personal incident that may be attributed to his ethnicity. One never knows these days in today's political environment. Our colleagues and clients that use Meds have never had a problem with their customer service and the ones we spoke with also feel that this is personal as well. He has been hesitant to say anything about his experiences with Meds since he is not one for pointing out mistreatment. It is apparent that he is being mistreated by giving him the runaround in order to frustrate him so that he would go elsewhere. I've seen this tactic before. I am the vocal one and he does not know that I am writing this, but I am doing this on his behalf. This is unacceptable and unfortunate but needs to be called out. I hope that the owner Yuhan Ave sees this and takes corrective measures going forward. In the meantime, Meds will not have to worry about my husband stepping foot in their establishment. I hope they are happy! They win!

My fave pharmacy hands down. My provider sends prescriptions here for delivery and i live the…read moreservice they provide. Staff always answers the phone, they are friendly and communicate thoroughly. They always deliver to me in the Bronx and are clear on the cost of copay and delivery dates/times. Only once in 2 years, they were unable to deliver my order quickly and i went in person to pick it up. They were clear on their address and hours and it wasn't a big deal as i was in the city and stopped by. Can't thank the staff enough for always being transparent. Thank you !!

The generally pleasant and professional pharmacy staff here is undermined by retail sales side…read morewhere customers will find plenty of CVS branded products but ever fewer national brands (and even fewer that are not locked up), and encounter a manager-on-duty who seems to think himself free to lay unsolicited blame for this or that problem on the customer.

The service has really gone downhill here. Was recently here to pick up some photos and the cashier…read moremade racist remarks about my last name. It was very offensive. She was laughing but I wasn't so she quickly said oh I like your name.

Great selection. Service based on appearance. The lady and gentleman in the back, very helpful…read more Small weird lady in the front just followed me from a distance...offering no help. Not even greeting, honestly.

Rude pharmacist when I call with a prescription question…read more Basic courtesy and kindness doesn't take any extra time, this pharmacy lost a very reliable patient... Two stars because i'll give them the benefit of the doubt since I don't know how the rest of their business is, but I can tell you that the pharmacy is not even the slightest bit pleasant to deal with.

You would think with Pepsi being headquartered in New York, it would be a little easier to come by,…read morebut seemingly every restaurant and/or quick stop has Coke. Traveling the streets of New York, I had built up a thirst, and saw there was a CVS close to Grand Central where i was going to be doing a tour, and grabbed a Mtn Dew and a bag of chips for a quick snack. Easy in and easy out. The store seemed clean, and although I didn't encounter any employees as I used the self-checkout, the interactions I saw seemed positive. All and all, thank you, CVS, for having Mtn Dew in stock and available.

Recently I'd ordered two bottles of Extra Strength Antacid Tablets from CVS, when I had a discount…read morecoupon. Unfortunately their expiration date is just several months from now, and meanwhile each bottle has 250 pills (admittedly the suggested dosage is 3 pills at-a-time, but still....). There's no way we'd consume anywhere near 500 of those pills by their expiration date, so I wanted to exchange them for bottles that have a more reasonable expiration. Today I had to be just one block from this store for a medical appointment, and fortunately there were (only) two bottles available - and their expiration date was *much* more generous. I went to the cashier's counter, and the cashier explained that she needed to have a supervisor handle the exchange (and I'd brought my receipt with me). The shift supervisor was inexplicably *nasty*, and from the very beginning. Meanwhile; she told me she couldn't do an "even exchange" because the flavor was different than the ones I'd purchased (?!) - so she said I'd have to return the ones I'd bought and then purchase the other ones. I told her that I'd used a discount coupon when making the purchase, whereas a "new" purchase would *not* provide the discount. She continued being nasty and suddenly disappeared, and then she *finally* reappeared many minutes later. At that point she told me she'd confirmed with the store manager what she'd told me - but she should have had the courtesy to at least tell me why she was suddenly leaving, and her nastiness was totally inexcusable. Now I'm going to contact the CVS Customer Service Department, but I shouldn't have to waste so much time re: this situation - and most importantly, CVS shouldn't have an employee who's so nasty. (The only reason why I'm giving two stars instead of one is because a very pleasant employee helped me find the location of the pills).

Absolutely pleasant and friendly atmosphere…read more Polite workers, always clean! We all forget a good side of humanity at this days and quarantine time... Thank you guys!

CVS makes it easier to order online than keep running from store to store looking for items. My…read moredaughter has a lot of coupons including a 20% off your order. She spent $35 order online for free delivery. She doesn't need to make a run to this CVS when she's out visiting her friends tonight. Me I'm going to be sitting home alone, yikes!

CVS is all over Manhattan. No matter where you are you can pick up a prescription and use rewards…read more This location isn't far from the center where I visit my medical team. Since I don't use this location regularly I'm giving them three stars. I can take it or leave it.

Long lines; rude staff. Even if you are understaffed, the one woman working at the counter did not…read more need to be rude. Display some grace and civility.

Thank you very much for special ordering something for me ! I really appreciate it ! Great customer…read moreservice ! The manager really took prompt care of me !

Great staff and always helpful. There was a time my brother in law would call and get a lot of help…read moreby phone, and I'm not surprised to see five star reviews noting very positive feedback regarding knowledgeable employees who are so helpful. I have experienced the same. All good experiences and lots of products to choose from. Thanks everyone at Willner Chemist!