*rounded up stars, would actually give it 3.5 stars* Spent the day at Thermea Spa and, despite a number of annoyances, found the facility itself quite lovely. Day passes are $128 from Mon-Thurs and $138 from Fri-Sun. The spa has 8 sauna/steam rooms, 2 hot baths, one temperate bath, and several cold plunges. There are also various relaxation areas with loungers, Muskoka chairs surrounding gas or wood fires, and both seated and lying-down hammocks. In addition to the biergarden and two restaurants, they offer various treatments and two experiences: Kalla, a saltwater flotation bath, and Rhassoul, a clay treatment in a steam room. Upon arrival, we used the self check-in kiosks to obtain our wristbands. These are linked to your assigned locker and credit card, with an automatic $150 preauthorization. Any purchases made throughout your visit are charged to your card upon checkout. The $150 is simply a preauthorization, not a spending limit. The lockers are located downstairs in a mixed gender locker/changing area, with a small section reserved for women. However, you need to request a women's locker before your locker is assigned, either when making your reservation or by speaking to the sole attendant at check in. The biergarden closes at 7 p.m., while the restaurants remain open until 9 p.m. We visited on a weekday hoping to avoid the crowds, but unfortunately, it was still quite busy from mid morning into the evening. Even though it wasn't at peak capacity, it felt overcrowded with people and having to navigate around one another and wait for space to become available in the various baths and relaxation areas. We also purchased the Kalla experience for an additional $64, as I love floating in saltwater. Limit of 34 people at a time. Kalla baths had two sections (thankfully) because during our session, a woman came in and continuously kicked and splashed her feet, creating waves across our side of the pool. It became impossible to float peacefully, so we eventually moved to the other side. I'm not sure whether we were simply unlucky that day, but this wasn't an isolated incident when it came to other patrons' poor behaviour. We encountered several instances of people talking loudly in designated quiet areas, jumping into the baths, and vaping. These behaviours really detracted from the atmosphere, especially when you're paying for a spa experience where relaxation is the whole point. At other spas I've visited, the rules have been enforced much more consistently. Another concerning incident involved a woman going through the hanging robes and patting them down. When I asked what she was doing, she said she was looking for her lost phone. Later, as we were leaving, two gentlemen were reporting a stolen phone at the towel exchange desk. I can't say whether these incidents were connected, but I strongly recommend keeping things of value or any important belongings secured in your locker. There also seemed to be a noticeable lack of staff throughout the grounds. Even before our visit, we had called to ask a question and received a recorded message advising that it could take at least half an hour to reach someone. Given the size of the facility and the number of guests, I felt more staff presence would have made a difference, particularly when it comes to enforcing the rules and maintaining a peaceful environment. Thankfully, things improved later in the day. As the sun set and the evening progressed, the crowds began to thin out. We could finally walk through the village without constantly squeezing past people and enjoy the baths without having to wait as long for space to open up. We also stopped at the Biergarden for some drinks and snacks. They offer a selection of beers on tap, cocktails, mocktails, wine, and pop, with unlimited pop available. We ordered the warm pretzel and tortilla chips with a trio of dips. The pretzel was good, grilled warm and brushed with butter, and served with garlic aioli and sweet and spicy mustard. The aioli was fairly unremarkable and tasted much like plain mayonnaise. Unfortunately, the salsa verde and salsa roja in the dip trio were both quite bland, although the guacamole was fresh. One other observation about the grounds: the large body of water shown on the village map is purely decorative, with seating and lounging areas nearby but no actual spa feature. Given how crowded the usable baths were, it felt like a missed opportunity. I would have much preferred to see that space used for another bathing area or other feature that guests could actually enjoy. On a more positive note, every staff member we interacted with was friendly and kind. The facility was also relatively clean throughout our visit. There is a definite gap in the availability of this type of spa experience in the area near/around Toronto, and Thermea has a lot of potential and is quite lovely. I'd be willing to try another time to see if it's a more relaxing experience. read more

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TORONTO HIGHLIGHT: THERMËA SPA VILLAGE ‍ Thermëa Spa Village was definitely one of my personal Toronto highlights! ‍ This was the perfect place to slow down, disconnect, and just enjoy the moment with my girl during my birthday trip. And listen... THE COLD PLUNGE! I'm not even going to lie, that water was COLD cold! But the experience was actually so refreshing. Going from the heat of the thermal baths and saunas straight into that freezing water was an experience all by itself! One of my favorite areas had to be the sauna meditation room. ‍ It was so peaceful and calming. Being able to sit quietly, breathe, relax, and let your mind just slow down was exactly the kind of reset I didn't know I needed. The whole spa was beautiful, peaceful, and luxurious, but what I loved most was that it wasn't just about being pampered--it really felt like an experience for your mind, body, and soul. The food was so refreshing and tasty. Between the cold plunge, the saunas, the meditation spaces, the thermal baths, and simply enjoying the day together, Thermëa was absolutely worth adding to our Toronto itinerary. 10/10 experience. Would absolutely go back! ‍ Relaxation: ELITE Cold Plunge: WHEW! ‍ Meditation Room: PEACEFUL Birthday Memories: PRICELESS read more

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This would have been a five-star review for me, but it's not what happened at the spa that's an issue, it's what happened after. My partner and I have been wanting to come here for a while. We were super excited, and for the most part we had an excellent time. The facilities are well maintained. The activities and rituals are very nice. The unlimited towel and robe exchange is a very nice perk. The relaxation areas are very comfortable and well maintained. The restaurant service is excellent, the decor is lovely, and the food was tasty. We spent seven hours at the spa and tried every single offering. While yes, it can get busier at the midpoint of the day, the evenings are very quiet and you can enjoy many of the pools, saunas, steam rooms, hot tubs, and cold plunges with little to no other people. We thought the staff were friendly and approachable, and the therapists very professional. We got the Kalla upgrade and it was very cool, a great experience with very thoughtful decor and an extremely interesting experience. This is actually what we came for, the saltwater float pool. It didn't disappoint and was definitely relaxing we spent almost an hour in the float and no regrets. The lockers and change area, while busy, are easy to navigate, and the showers were extremely clean. All in all, we had an excellent time, and this is a great day spa that really offers some peaceful, tranquil, and relaxing spaces. It's a very thoughtful and enjoyable spa. I would absolutely come again. My issue is what happened after. When I got home, I noticed my lower back was quite inflamed and hot. I didn't think much of it and figured it was my body detoxing and flushing out the not-so-good stuff. I had a mild fever, but again, with all the hot and cold transitions, that's normal. When I woke up the next morning, my lower back was itchy and red, some pimple-like nodes had shown up, and when I accidentally touched one, a bunch of greenish pus came out. It's since been inflamed, itchy, and sore to the touch. I have tried contacting the spa three times, and each time I'm told there is an hour-long wait to speak to someone. I just need to know what may have caused this. Since this is the spa I went to, I imagine they may have some idea of what this could be. I'm going to the walk-in clinic today, because I have never experienced this before. I go to a lot of spas, resorts, and hotels, and I'm a big pool and spa enthusiast. I have never had this happen. I don't care for how hard it's been to connect with someone, and that there isn't any information provided on any of this chain's sites that even addresses this. I went online and found out that this has happened before and does happen because of the Kalla. Again, that's not the issue - I'm not stupid and I know things happen at such busy spas. The issue is I can't find a single way to contact the spa and actually reach a human I can talk to about what this is and what I should do, I have called three times and it's an hour plus wait to speak to someone. That really isn't a great way to cap off such a good experience. I would say that if you have sensitive skin or concerns, you should ask the staff before or during your visit, so that if something does happen, you know what to do. These are communal baths and spas, and I think it would be helpful to have more "health and safety" information available on both their website and at the spa. I think finding out secondhand, from a variety of news articles, that you can get a staph infection from the Kalla is not very comforting. I'd have really appreciated more transparency and clear communication. read more

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Spa -- 5/5 Stars I genuinely can't say enough good things about Thermëa. Their motto is "Disconnect to reconnect," and after spending half a day here, I completely understand it. I brought my girlfriend as part of her birthday celebration because she loves being in the water, but I quickly realized Thermëa is so much more than just pools. There were pools at different temperatures--and when I tell you the cold pool was COLD?! --along with saunas, relaxation spaces, and different rituals to experience throughout the property. We even did a sauna meditation together, which ended up being one of my favorite parts of the day. I originally wished I had added massages to our visit, but by the end, I realized we honestly didn't need them. The entire experience was relaxing on its own. Everything felt so soothing that it was almost impossible to be there and stay bothered by anything happening outside of those walls. It felt like the kind of place you go when you need to simply let go. I would return to Toronto just to return to Thermëa. That's how much I enjoyed it. Ambiance -- 5/5 Stars Beautiful. Everything about the space felt intentional and thoughtfully designed. Even with different areas and experiences happening around you, there was still this underlying sense of calm throughout the property. It offered the kind of peace most people are searching for when they book a spa day. Service -- 4/5 Stars I'm only giving the service four stars because you really don't interact with the staff very much--which, now that I think about it, is probably exactly how it should be at a place designed for you to disconnect. The few interactions we did have were pleasant. Everyone was helpful, and nobody was rude, overbearing, or annoying. Sometimes good service is simply allowing people to enjoy the experience. Food -- 5/5 Stars It's been TWO WEEKS since I've been home, and I'm still thinking about that salad and grilled cheese. The food was simple, fresh, and really good. Nothing needed to be overly complicated or dressed up--it was just good food that fit the experience perfectly. And that Smoked Duck Grilled Cheese? Yeah. I'd like another one immediately. Drinks -- 5/5 Stars Personally, I think an Espresso Martini is one of those drinks that a lot of bartenders get wrong. Thermëa got it RIGHT. Both my girlfriend and I took our first sips and immediately lifted our glasses in the air like, "Compliments to the bartender!" Our drinks were delicious and absolutely deserving of five stars. What We Ordered: Caesar Salad -- $18 Smoked Duck Grilled Cheese -- $26 Espresso Martini -- $17 A drink I cannot remember because apparently I was too disconnected -- $12 Food & Drinks Total: $74.76 Spa Total: $201.77 Overall -- 5/5 Stars Thermëa was easily one of the highlights of our Toronto trip. Between the water, saunas, meditation, food, drinks, and simply having several hours where nothing else seemed to matter, it gave us exactly what it promised: A chance to disconnect so we could reconnect. I would absolutely go again. read more

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Had a great experience at Thermea Whitby! The pools and saunas were nice. My main complaint is they don't enforce the noise levels as much as they do in other spas, so it could get quite loud. There were times where staff did some around and tell people to be quiet but people would just go back to being loud as soon as they left. Also, its a no phone zone but alot of people had their phones out and would just hide it from the staff. Other than that, the spa facilities were great. I really liked the complementary eucalyptus scrub. But what really blew me away was the food. The food was so good! We ordered the whipped ricotta with pea, crispy potatoes, smoked duck grilled cheese and smoked chicken grilled cheese. Although pricey, the food was very high quality. The customer service is also really good. I had to reschedule my spa day several times due to personal circumstances and I could easily do it through the online chat- and there's usually barely any wait time to speak to an agent. Love that. read more

If I could rate this a 0, I would....My experience at Thermea Spa was deeply disappointing and did not meet the standards advertised or expected for the price paid. Throughout our visit, the hot tubs were consistently lukewarm and severely overcrowded, making it difficult to enjoy the facilities at all. Additionally, several patrons were openly using cell phones in the pools, behaving in an unruly and disruptive manner, and disregarding the silence and etiquette rules that are clearly communicated as part of the Thermea experience. What was most troubling was the lack of staff intervention. Despite these ongoing issues, staff did not enforce the silence policy or address inappropriate behavior. On the few occasions we did interact with staff, the responses were dismissive and rude, which further added to our frustration rather than resolving concerns. Paying approximately $300 for two people for this experience was extremely disappointing. We have since visited Vetta Spa at a significantly lower cost and received a far superior experience in terms of atmosphere, professionalism, and overall value. The contrast was stark. As a direct result of our experience, multiple friends and family members who had appointments scheduled to visit Thermea canceled their visits after hearing about what occurred. read more

We came here on a weekend, got here early enough that it was as busy, the facilities are large & phone free. Plenty of parking available. You are provided a wrist band that gets you access to your locker (has a robe & towel). This can be done on your own with staff assistance. There are several hot tubs, relaxing room, hammocks (my favourite part) swings &, fire place, sauna, cold plunges. There are communal activities taking place throughout the day. Food: A couple restaurants on site, found them to be overpriced but that's the only food available on premises so if you are hungry, it's your best option. We were there several hours so naturally we did get hungry. Massage: Once it's your massage time, you head to the 2nd floor where you have access to water and tea until it's your massage time. The massage itself wasn't anything to rave about. It felt all over the place, one second one leg next arm and back to leg and all of a sudden shoulder. It was just a little confusing. Facilities: I found the bathrooms & showers needed tending to, there was hair in the showers. Overall, You can easily relax and spend several hours here. It was relaxing despite the rain, we enjoyed being outdoors and relaxing. Eventually it did get really busy so suggestion to arrive early read more

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Spa: 8/10 The spa is amazing and very compatible to the ones in Québec (who have the best spas) Massage: 6/10 Unfortunately, I always have a bad experience from a massage standpoint. Whether if it the massage therapist being late to not respectful of the quiet massage request to the price you pay. I would definitely get a massage elsewhere. Food: 10/10 It surprised me and was cured to perfection although expensive. Be ready for 18% gratuity added automatically on all food and drink purchases. read more

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We came for a relaxing girl's day - complete with massages and lunch. Our massages were at 9:15, we arrived at 9 (as instructed) and felt very rushed. Our check-in and arrival felt chaotic and stressful which was opposite of how we wanted to feel starting our serene day. So, I would recommend arriving more than 15 minutes early. Once we had our massages, we felt brand new. We all had a great massage. We then spent the rest of the day exploring the saunas, steam rooms, and various pools. Our favorite experience was the artisan aufguss at the logga. I highly recommend attending a session at the logga, it was amazing. We were able to get fresh towels and robes all day at the guest services counter. It also looked like you could book additional services at the guest counter if you wanted to add on to your day. Several people I talked with at the spa recommended I try the Kalla next time I visit. We ate lunch at La Resto - the food was good and the interior was cozy and made for a great spot to relax and talk. Overall, we had a full day of relaxing and I would immediately do it again. read more

This outdoor spa really makes you feel like you've left Ontario completely. Everything from the decor to the amenities was so well thought out and intentional. You can tell they put a lot of care into creating a relaxing experience. When you arrive, you can either sign in on your own or get help from someone, which I loved because it gave me the option to do everything solo if I wanted to. The sign-in process was super quick and easy. You get a wristband that unlocks your locker (in the locker you will find your towel and robe which can be changed or a new one) and can be used to pay for food and drinks, which made everything so convenient. Inside, there are lots of large individual change rooms with mirrors, spacious washroom stalls, and private shower rooms. They even have an area where you can do your hair, with straighteners and hair dryers, They even had Q-tips, and plastic bags for your wet bathing suits. Honestly, they really thought of everything! One of the best parts was the unlimited towel and robe exchange. It sounds small, but having a warm, dry towel or robe to change into especially in the cold was just so nice. I definitely recommend going right when they open so you can soak in the calm and quiet. Even when it got a bit busier around 5pm, it still didn't feel crowded. There was always somewhere peaceful to go. The rituals are also a must-try! It was such a cool (or should I say, hot), immersive experience that really pushes you out of your comfort zone. I'd suggest starting on the lower level though--the top level is super hot and intense. Something that stood out to me was how often they tested the pool water. It made me feel super safe knowing they're on top of keeping everything clean and maintained. Also, this place is phone-free, which I actually loved. It felt so good to unplug and just be present. Most people respected the rule, and even when we saw a phone here or there, it didn't ruin the peaceful vibe at all. The only thing I'll say is the food and drinks are pricey. But honestly? Worth it. The Burrata and the Mushroom Flatbread were so good! I highly encourage you to try! Overall, this place is a winter must. The staff are kind and respectful, and they let you do your own thing, which really added to the relaxing vibe. Two tips: bring your own towel to sit on, and bring a good book! They're expanding right now, so I'm excited to see what they add next! read more

Thermëa Spa Village - Massage Near Me - Whitby, Ontario

Took my gf here to relax and decompress before her new job (and also to celebrate our 3 yr anniversary). When you arrive, you notice how quiet everything naturally becomes. I was reading a lot of these reviews religiously and everyone seemed to be commenting on how you could hear noise from the main roads. I didn't find this to be true. Couldn't hear the roads at all. Seemed to be pretty noise-resistant to me. There's quite a few staff to help you out when you enter the spa. You check in with QR codes and then activate personal wristbands (which is pretty standard I'm finding across a lot of spas these days). You access the spa village from the basement which is pretty cool. Before you go outdoors, there's a desk w/ more staff who can answer questions, manage appointments and provide as many extra towels as you need. Every guest gets their own locker. My gf and I each brought our own reusable water bottles (they have refillable water stations for constant hydration). The spa itself is large. You can find yourself falling asleep pretty fast in some of the therapy rooms or dry saunas haha. There's multiple pools (each w/ diff temps dialed in). It was a 30-35 C day so the pool near the back of the village w/ the artificial waterfall was perfect as it was slightly cold. I do wish the jets were much stronger in all the pools though. They were kinda weak tbh. The changerooms are quite private and very clean. The shower spaces have a dressing "cubby/area" built into each stall which is really convenient as you can hang your clothes/towels and not worry about walking wet all over the place. Food and beverage on site is prolly the one thing I would award low stars though. Theres 3 food and drink establishments on site and they are all super spacious/comfy but the food and drink is WAYYYY overpriced. Like way beyond current inflation overpriced. 2 extremely, mini sliders and a mocktail setting me back $30+ (because they slap on auto-gratuity), JESUS. Even though the slider patties were crisped perfectly, the prices are just hard to swallow. What are you guys, Shake Shack (and I don't even get fries LOL)? Spa rules also don't permit patrons to leave the premise w/ their wristband to go out and eat before beeping back in at the turnstiles later which essentially forces patrons to buy refreshment on premise. I highly dislike this inflexibility but I GET it, although ... if you're gonna force patrons to get concessions on premise, can you at least make the menu items cheaper and/or the portion sizes larger? General admission is already quite up there ya know? I'm still awarding 5 stars overall cuz my gf and I had a great time. Spent the whole day here basically and she was super relaxed. Returning the bathrobe and used towels is a breeze as there are wall holes everywhere you can toss em in. Returning the wristband is also ez. Would return! Idk if management will read this but if you keep the food and drink the same price, maybe make the portion sizes larger to justify the $$ tag? read more

Thermëa Spa Village - entrance - Massage Near Me - Whitby, Ontario

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I had a great experience here! I put cleanliness as top priority and this scored 5/5. The showers and showers are clean. Change rooms are spacious . It's also handicapped friendly. Shampoo, conditioner and body wash is available. You will need to bring your own slippers. There's fruit infused water available. We ate at the restaurant and the food was actually decent and not overpriced. Service was great. My salad was overdressed and they were happy to remake it for me. I recommend Thermea over Vetta for its cleanliness. Service is also friendlier. One downside is their online booking system. I wish it was easier check the availability prior to filling out everyone's information. Lots of parking available and ev charging is available as well. read more

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It's very strange to find a Scandinavian style spa in the middle of a suburb, but here it is. They do a pretty good job creating an isolated experience so you can forget you're surrounded by townhouses. Thermea is an adult-only day spa that provides saunas, steam rooms, and pools for the ultimate relaxation. While they are not the biggest or most luxurious, I love that they have scheduled events throughout the day that makes it feel like there's always something to do. The events are basically special guided sauna sessions or yoga sessions that come with admission. On top of that, I also enjoyed the salt scrub shower and the toasty campfire areas. The food was quite good. It definitely gives high-end cafe vibes. We had the Charcuterie board, mushroom flatbread, and churros and they all hit the spot. We went on a weekday afternoon and even though it was busy, we luckily didn't have to wait to secure a seat in the lounging area. The facilities are nice and clean, and you're given a towel and bathrobe that you can exchange for new ones as frequently as you'd like. The staff were friendly and overall, it was a soothing experience. If you don't pay attention to the condo roof peeking out the edge of the spa, you can even pretend you're not in Whitby anymore. read more

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Really enjoyed my time at Thermea! Check-in was fast and easy, they send you a QR code the night before, all you have to do when you arrive is scan the code at one of the computers and get your wrist band. There is also a lot of free parking at the spa. The Changing rooms, showers and washrooms were clean and spacious. Loved how there were many different types or saunas with different temperatures. Theres also a lot of cold plunges and relaxing spaces. I recommend the hammocks! Only thing I wish was that their hot tubs were hotter and bigger, since it's always filled with lots of people. There is also unlimited towel and robe change, as well as every hour there is a ritual being done in the biggest sauna they have. They also have a lot of food and drinks options at their lounge/ restaurant area but every dish was very bland and lacks salt and pepper. I guess they are going for the clean and healthy vibe since they are spa. You are welcome to wear your robe and towels to the dinning area. read more

Thermëa Spa Village - Massage Near Me - Whitby, Ontario

A nice place to relax close to the city. I bought access to the thermal experience ($110/person). It included access to 2 main hot pools, cold pools, lots of saunas and 2 steam rooms. Most of the hot experience were just different types of saunas. The thing that stands out here are their rituals which basically is a scented sauna experience which was quite interesting. Gives you something to look forward to every hour. We ended up spending about 6 hours here. We booked ahead online and it was a pretty smooth easy process. When we first checked 2 days before most of the time slots were already booked out. But when we went in again the next day, suddenly there were much more times. It's strange that they had them all blocked out earlier. I would recommend checking back in if you don't see a time you like. After you pay you get a QR code which you can self register upon arrival which was quick and easy. In comparison to some of the other ones I've been to, I would say that this one was much busier. It was does not have a warm pool in the quiet area, so if you do get a spot, the warm pools are quite loud. The saunas are quite full and have a small entrance, so sometimes there was a bit of a wait to get it due to the volume of people. We stayed here for lunch and opted to eat at the biergarden. The food was decent, the tacos had a nice sauce and the pretzel dipping sauce was interesting, but I would probably eat first next time before I come, as it was expensive and portions were small. They also auto charge you 18% gratuities on your purchase. The staff that we have encountered here were all very pleasant. They had accommodated our request to switch lockers to be closer (locker area is a common area - mixed genders) and exchange towels when they got too wet. Overall, enjoyed my day and would come back for a day getaway next time I don't want to go too far! read more

Thermëa Spa Village - Outside - Massage Near Me - Whitby, Ontario

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Such a relaxing experience! It's my favourite spa in Ontario so far - beating Vetta and Blue Mountain's Scandinavian Spa. You must book an appointment and pay (even for general admission) but it's very easy to do online. If you have a gift certificate, you also redeem it online and pay any remaining balance, if any. I went on a Tuesday and was able to book the day of. Once you check in at the spa, you're given a locker number. I got a locker in the common area. I'm not sure if you can request to have one inside the male/female washroom and shower area, but I was fine with it. They did have change rooms that lock in the common area so it wasn't an issue for me. The spa has a good number of hot/cold/relaxation areas. It's bigger than Vetta and Blue Mountain's Scandanavian Spa. The Spa Village is supposed to be a quiet zone, but it wasn't always quiet and some groups were quite loud. I spent almost the whole day here and was able to get through all the stations at least once without feeling bored. I didn't even need to book additional services like massage. The kalla treatment was unavailable when I went as it was closed for aesthetic upgrades. The steam rooms were my favourite. There are only two and one was frequently in use for their Rhassoul treatment (additional) so we only got to use that steam room once - even though it was my preferred one! I had the jerk chicken sandwich, which comes with a soup or salad and the burger which comes with sweet potato fries. Both were good, but pricey for what it was. I will say that the jerk chicken sandwich had a good amount of chicken. Overall, I wish the menus had more options for food as they were limited. I've been to their spa Nordik in Chelsea, and this is much smaller. However, it still is the best one in Ontario IMO and hoping they will keep expanding! Definitely recommend for anyone looking for a relaxing experience in the GTA. Read the FAQ's and other info on their site so you know what to bring and expect during your experience. read more

Thermëa Spa Village - Burger - Massage Near Me - Whitby, Ontario

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Love how this spa has such a close proximity to Toronto! They have a variety of different sauna rooms, and pools (hot and cold) to chose from. In addition, they also offer complimentary meditation sessions to their guests! I would highly recommend this place for anyone that wants a recharge, and doesn't want to drive too far from Toronto. read more

Thermëa Spa Village - Massage Near Me - Whitby, Ontario

I booked a Vivifying body treatment, according to the Thermea website it includes an application of Thermal Mud to your body. I did not at anytime receive an application of Thermal Mud. The service I received was a very light aroma therapy massage for $167. It wasn't even good! I could have received a better one at any local nail salon. How is it possible that you book a specific service and receive something completely cheap and not what you booked? I have proof in the attached photos that all they did was apply a few serums, scrubs & moisturizers. I do that everyday during my daily skin care routine. read more

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Visited Thermea yesterday for a post Valentine's Day date with my boyfriend. We got there just before our scheduled time of 11:30am and stayed until just after 9pm. We had the best time doing the thermal cycles and the vibe was enhanced by the snowfall throughout the day. I found that the rest areas were fewer as it was cold, and we mainly did our rest cycle in one of the 2 rest pools as the 2 rest cabin areas were always full. All the food we had was good, apart from dinner where we had the beef strip loin and it had a lot of fat and was cold. All the other food we had was fantastic and all the servers we had were so kind. We participated in 3 different sauna rituals and all 3 were different: different essential oils, different music and different instructors. I absolutely loved them and loved how hot it got during the rituals. We were able to trade our towels and robes as many times as we wanted which was great as it was very cold so a nice dry towel was appreciated. I definitely want to come back here in different seasons and try different treatments as well. read more

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What an amazing day! I was pleasantly surprised how seamless and amazing the facilities are here at Thermea! We reserved an early morning check in at 8:15am and the place was very relaxing! We enjoyed a few hot, cold plunge, rest cycles before it really started to get busy with people around 11:30am. What was nice was there were many guided meditation and sauna rituals that happened by the hour which was very enjoyable and added to our amazing experience. The restaurant... wow! The service was amazing. The food was amazing and reasonably priced! The striploin was $36 and featured pasta was $28. The food was AMAZING. I typically expect spas to have very basic taste and options but this restaurant was definitely one of the best I've had in the area! I wish I could eat here without a spa reservation. Just a note that 18% gratuity is automatically added for any of their food service but is very much well deserved! The spa does get pretty noisy as many big groups in Toronto come and silent areas don't remain as silent as we wish. In some other spas, employees would typically monitor loud noises and remind people to lower their tone but are much more lenient here. Good for groups but not that great for solo/duo trips where you want to relax or read a book in silence. There's a women's washroom with separate change rooms and showers but lockers are also in the mixed area that also have change rooms. But if same gendered keeps you more comfortable, it's right beside - just won't have access to your locker directly within. Not a huge deal and perfect for couples or a mixed group. You can change your towel and robe as many times as you want through out your stay. This was really handy as they get wet often after the cycles and it's hard to rest and stay in them wet, especially in the cold! We really appreciated that service. This spa overall had everything I wanted and need in a day where I want to relax and reset. The location is definitely very convenient, will definitely be coming back! read more

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Went on a cloudy day during the summer. It had rained on and off. The temperature was cool but with the heated pools, saunas and cauldron area for relaxation, we stayed warm. Arrived early to make use of the grounds. Upon arrival you are provided with a locker for the day to put your belongings in and given a waterproof RFID bracelet to access services and purchase goods. In the morning, since not many people were there, steam rooms were more accessible, as well as the Kalla float pool. By noon, the spa began to fill up fast. I spent a good chunk of the day floating since I suffer from a few ailments. There was a noticeable difference in my sleep upon returning home. Felt lighter and more relaxed as the tension in my body had melted away. What's interesting about Kalla is once you are floating, you enter another dimension because you're put into a deep state of relaxation. A lot of people end up colliding as a result. It's kind of funny. No one gets mad. The music helps tune each other out. The friend I went with had a body massage and said it put them to sleep. They were surprised to learn that the foot massage also included a pedicure and said they really enjoyed both. I booked myself a Rhassoul clay treatment that took place in the eucalyptus steam room, which I greatly enjoyed. There were 6 people in the room, performing a self-directed massage on their face and body. We exfoliated our skin, allowing the steam to penetrate our pores and after cleansing, given oils to moisturize with. The products given, combined with the steam room smelled divine. All in all, very relaxing. At the end, we were given hot tea and Turkish delight to enjoy. I recommend coming in early to make use of this particular steam room since it is the hottest and cannot be accessed once bookings for Rhassoul are made. The treatment lasts for half an hour per session and goes by quick. Would be great to extend it for a little longer to enjoy its effects. Arrive earlier to maximize on facility usage as certain areas are less busy; ie. Kalla, hot pools and steam rooms. Around 11am the place became increasingly busier. The facility is very clean and well maintained. There are staff on site collecting garbage, exchanging towels, mopping the floors, doing repairs and catering to the needs of clients and ensuring their overall satisfaction. Other services on the property include: the cold plunge pools, hammocks, rest areas, mildly hot saunas plus the communal sauna where rituals are performed and can be incredibly hot and suffocating. If you leave during a ritual you are not allowed back in. They are timed. There is also a calming guided meditation area worth checking out. The guided meditation and sauna ritual run at certain hours throughout the day. The day we went, construction was happening which took away from the relaxing vibe in one of the heated pools nearest to the man made lake. The noise level was loud enough to be distracting and some individuals did complain. Unless you spend all day in the pool, noise is easy to overlook. Recieved excellent service all around. Staff are friendly, gracious and helpful. They ensured guests were comfortable at all times. Three restaurants on site with different offerings, two with limited options. Would be great to be seated anywhere and allowed to order from all three restaurants simultaneously instead of eating at one and then the other. Menu changes up frequently from what I saw and was told. Few favourite items kept, like grilled cheese which was delicious. There are menu restrictions like not being able to order a side outside of mains and their offerings, not being able to choose between white bread and whole wheat, etc. They do accomodate people with dietary restrictions though. All in all, a great way to decompress. read more

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I just spent my second birthday in a row at Thermea because my first experience there was wonderful. Both years my boyfriend surprised me with massages, and I will say that both massages themselves were relaxing and technically well done. However, this year's experience felt very different. My RMT came across as quite cold and slightly rude. I felt as though I was bothering them by speaking or asking questions. As a healthcare professional, I believe it's important to communicate with care and kindness, especially when discussing someone's health concerns. I'm currently dealing with swollen lymph nodes, and when my boyfriend filled out the intake form (since this was a birthday surprise), he mentioned that and asked about lymphatic drainage. Right at the start of the appointment, the RMT said there were "concerns" with things on my form. The tone felt cold rather than genuinely caring, which immediately threw me off and made me uncomfortable. They then referenced the request for lymphatic drainage and said, "We don't do that here -- you have to go to someone specific for that," without offering any alternative suggestions to help relieve pain or pressure in those areas. I felt embarrassed and awkward. I then suggested focusing on opening up my chest, as I have a very tight chest and rounded shoulders due to scoliosis. The response was, "If you'd like that, there's a form you need to sign for liability reasons," again delivered in a way that made me feel like I was being difficult. I agreed to sign whatever was needed because I just wanted to move forward and relax. In the end, I was never given a form to sign, and no chest work was done. While the massage itself was done well, the overall interaction left me feeling uncomfortable and disappointed, and it unfortunately tainted what was meant to be a special birthday experience. read more

I was back in Ontario, Canada visiting my family, and my sweet cousin was so generous and treated me to blessed day at Thermeä. I've been to many beautiful indoor/outdoor spas in southern California, but in my humble opinion, this spa village was next level in my wellness experience so far! From the moment we walked onto the beautifully manicured and lush property, you can hear the tranquil relaxing music. Once inside, we were greeted with friendly smiles and helpful staff who directed us where to go throughout the day (always plus points!). I was impressed with the efficiency of the check-in process. There are many self- explanatory touch screens to check-in, as well as, to scan your wrist band to activate your locker. No need for a locker key to dangle from your wrist on a stretchy old-school looking telephone cord wrist band...LOL! Just tap it against the red light to open your locker...genius! The washrooms/shower/locker room are super clean. They place a robe and two towels inside the locker, and the showers have eucalyptus scented shampoo/conditioner/liquid soap. Just bring flip flops or sandals to walk around the village. There are cucumber-mint infused water stations, as well was, a regular water station to fill up your own waterbottle (no glass bottles allowed). It's always a good thing to stay hudrated, especially during the summer months. We thoroughly enjoyed all the variety of saunas and steam rooms, as well as, the hot and cold plunge, which we muscled through numerous times! The 15-minute mediation session inside Loggä was a liberating experience, a must try! All in all, we had an unforgettable experience at Thermeä. 7-hours just flew by...LOL! I will definitely book a massage for next time. This place is now a MUST on my itinerary when I come back to visit again soon! Thank you Thermeä! Till next time! read more

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Outdoor spa experience, it felt like a little village in Sweden. I loved the steam rooms and there were so many different saunas. They had a description of the saunas outside which I loved. we got the clay treatment in their steam room which was so relaxing and made my skin feel so soft. read more

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Went here to relax after a couple of stressful weeks and it didn't disappoint. From your arrival you feel transported to a small village dedicated to your relaxation, the staff is nice and knowledgeable about all the treatments and services offered. You get a locker to put your clothes in and a bathrobe to walk in between treatments. The day was kinda chilly but the bathrobe made all the difference . The treatments itself were amazing, lots of pools with different temperatures to choose from, several dry saunas with varied treatment approaches , a couple of wet saunas, hammocks to relax in between etc. The restaurants have options for everybody, but they did get a bit crowded at lunch time. The best part about this experience is that you are not rushed from one treatment to the next, there is no schedule and you can do things in the order and the amount of time you please. It was complete bliss Only complaint was that the floating pool was closed, but I'll be coming back for that. read more

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Thermea spa in Whitby, ON was a top notch experience! After a week of high intensity work in Toronto, spending a day at Thermea Spa was just what I needed before I hit the road back home to New Jersey. I started off my experience with a 'village ritual' called an Aufguss, offered by Andrea, who created such a sacred, ritualistic space that was wonderful. I sat on the top tier of seats and the heat that made it up my way was very intense, but Andrea's skillful offering of the Aufguss allowed me to relax into a meditative space that allowed my body to receive the heat that it needed after my very long week. The many saunas that were available, were wonderful! Himalayan salt, herbal saunas and traditional ones allowed me to find one that suited my needs. I really like that the spa emphasized heat, cold, relax-- repeat! My most favorite experience was the Kalla 'saltwater pool reminiscent of the Dead Sea'. You pay $50 extra for this experience, but I highly recommend it, especially if your nervous system needs that extra boost of RELAX. The weightlessness was amazing- I really loved that you could hear music under water while floating. OR you could get ear plugs and hear nothing! One thing I didn't see until I got out of the water, was the little tubes of vaseline they offered for little knicks from shaving that will sting if you don't put it on. All in all my experience at Thermea was JUST WHAT I NEEDED! Thank you so much! I will be back! read more

Really upscale and a great place to spend the day. The staff service and grounds are impeccable. The food and drinks are delicious too! Sign up for a time slot and spend as much or little time as you want. Bring flip flops, something to read/entertain yourself, and your bathing suit - they take care of the rest! My only complaint in the summer is that there's really no in-between pool temperature. (I know I know, it's supposed to be hot and cold and rest) but on a 35°C day, I don't want to be in a 39° or 40° pool, and you can only spend so much time in a 10° or 21° pool! Something more in the middle would be nice! read more

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Wonderful experience! My friend treated me to this beautiful spa. We had a fabulous time! So relaxing. The food and drinks were also fantastic! Next time I would bring a tote to make it more convenient to go from area to the next. Not that you have much, but it would have been easier to carry my necessities (book, water bottle, sunscreen, glasses, chapstick). Schedule your day! You wont regret it. read more

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I've lost count of how many times i've been here. I've been here during colder months when there's snow, and warmer months when the hammocks and outdoor loungers are all set up. It is truly a wonderful relaxing space. There are a few different saunas (some with various themes), two steam rooms with different aromas, and pools at various temperatures to invigorate and rejuvenate the body. During the warmer months, there are hammocks towards the back of the spa area for people to quietly relax and enjoy being outdoors. During the colder months they offer blankets if you wish to sit outside for longer periods of time. There are also fire pits that are maintained regularly so that guests may enjoy the crackling sounds and warmth of the roaring fires. The staff are wonderful! From the moment you walk into the registration area, to the people attending the change room areas, to the staff who perform various rituals in the steam rooms or saunas, everyone seems to really enjoy being there. There are three different places you can get food and beverages. The food is delicious and the seating areas are very comfortable. The only thing I would change would be variations in their menu based on the seasons. I love that you can stay as long as you want once you're in. There is no time limit and no one will kick you out unless you're there past closing. A truly wonderful oasis not far from the city. I can't wait to go again! read more

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On Friday April 24th we visited Thermea Spa Village in Whitby Ontario. As is common practice in these types of business we each had to leave a $150 deposit via credit card on entry with any left over monies to be refunded on exit. When we were attempting to pay for a "meal" at the restaurant by way of scanning our wrist bracelet, we were informed that the "system" was down and we could get it straightened out at the front desk. At the desk we were told they could do nothing at this time as the "system" was not working. We were assured the billing would be completed and a receipt would be forwarded to us via email "tomorrow". We waited a few days then had to contact Thermea by phone looking for the promised receipt. After several calls we finally got the illusive receipt today April 27 only to see an absolutely ridiculous compulsory 18% gratuity tacked onto our meal bill. We had two taco orders ($21 each) and one fountain drink ($4) and were being forced to give over $9 as a tip. This was not a gourmet meal in a fancy restaurant. The taco orders came in cardboard boxes. Thermea is already making a massive profit from these taco orders at the pretentious price of $21 each. read more

Amazing place! Relaxation and tranquility! Many different kinds of saunas and of course hot and cold pools. With waterfalls as well. The restaurants are good and the food was really good. They had gluten free options. We had the shrimp pasta special $28 with capers, and whole bunch of other stuff, not too much sauce, just the right amount. I would order it again. Employees are friendly and greet you with a smile. If you are looking for coffee (hot stuff) it is on the main level as the pools, the Lounge and LeResto. Of course expensive $5 for a coffee however there are refills!! The check in process was fast and painless. You have a wrist band to charge items to the credit card you use at check in. The massage was really good and would recommend it. read more

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I was so impressed how easy it was to purchase our booking, check in, find our lockers and access the facilities here. I went to Strøm in Quebec a few months ago and I was so impressed with Thermëa in comparison. Very clean, friendly staff explaining the locations and helping answer our questions. I saw in a past post from when they opened that they didn't have lotions or q-tips available and I'm happy to report they do now (well in the women's changing rooms at least). We went on a Friday and there were a lot of people there. We were there on a day pass from the morning until the afternoon and it was busy at all times but it was definitely more peaceful and quieter in the morning. Remember to bring a water bottle for yourself, a bag for your wet clothes to take home, and your own clean flip flops. (We stopped at dollarama on our way there to help us with this checklist). We weren't really impressed with the selection at the beer garden but the restaurant had a bit more and was so good. Felt the prices were okay for what you got but I will say $10 for a 4oz piece of marinated chicken is a bit steep. My piece was very dry but my chefs special pasta dish was delicious. I read before that you shouldn't keep anything of value in your robe pockets and I'm glad I didn't because my robe was taken (by mistake I'm sure) and the staff was so helpful to provide me with a new one. I followed the instructions to shower before entering pools but it didn't seems to be too strongly enforced. I would love to return again. We did have a relaxing time in total read more

Thermëa Spa Village - Eucalyptus water over outdoor fire - Massage Near Me - Whitby, Ontario

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Spent my birthday here last week (October) + it was good to finally get in and enjoy the spa. I was gifted a gift certificate a couple of Christmas ago, but due to delays during covid wasn't able to use (until now). The check in process was quick and seamless using the QR codes and I enjoy the bracelet method so that you can leave everything (of value at home) in your locker without worry. The staff were very friendly and welcoming + showed us around before our first treatments. I was initially surprised that the locker areas were mixed, men and women, and wished I had known that sooner. Although there are private change room areas, washrooms and showers, it definitely felt weird turning down my locker area with men sitting there - definitely caught off guard. The facilities were beautiful + the outdoor areas (pools, saunas and fire pits) felt very secluded and out of the city which was perfect. The Kalla area was one of our favourite parts (it was complimentary due to the waiting for the facility to open). I'm not sure it's worth the extra fees had we paid for that despite it being a great experience (felt overpriced). Everything felt clean, pools could be marked or explained better up front (start with hot? Cold? Etc) Several saunas were packed which was unfortunate but we discovered a large one near the guests services while we were heading out and it was incredible. Great view, cool experience seeing the water from the waterfall scooped onto the rocks, hot and completely empty. We booked massages and facials and both were incredible! Highly recommend the customized facial. We stopped at the beer garden for a few snacks and drinks -- drinks were pretty (but average). The warm pretzel was delicious + please skip the charcuterie board (few salami slices, cubed wine cheese, and a few slices of very stale baguette) very underwhelming. Overall, I enjoyed my experience here -- and having spent previous birthdays at St. Anne's, and Pillar and Post (in Niagara), Thermeas only real leg up was proximity to Toronto. Overall, felt average (but in a good way). read more

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I've been to Thermea Whitby a couple of times since opening; back in October and in January. Having been there in the fall, and winter, the experiences were a bit different, but very good overall. However, I do think there's room for improvement. During both visits, I found the indoor and outdoor facilities to be well maintained and clean. I saw staff members testing water in the pools, tending to the firepits, and assisting guests throughout. The temperatures of the pools, saunas and steam rooms were consistent. The Logga ritual (free) was relaxing and felt like a guided mindful meditation paired with aromatherapy. I did not have any experience with the Kalla pool, but the spa seemed to have handled the staph issue it reasonably well. I would consider trying it out once they re-open. Here's how the Fall vs Winter experiences differed. *** October: $89+ tax for a day pass*** A few of the cold pools were closed. Lots of outdoor rest areas, hammocks, as well as fire pits. 3 of the saunas were closed. ***January: $110+ tax for a day pass*** All outdoor pools were open Limited rest area overall. A lot of the outdoor hammocks were removed. There were a few firepits scattered around with Muskoka chairs, but it's a bit too cold to hang around there for too long. The A-frame rest structure was open in Oct, with some heaters and a fireplace. But it has been enclosed. There are 8-10 Muskoka chairs, and 4 or 5 hammocks. There is another gazebo like structure designated for resting, which is also enclosed, and quite warm. Rest areas are definitely limited in the colder months. The women's showers have bodywash, shampoo, conditioner, and a couple of hair dryers and hair straighteners. But they don't have any lotions or other toiletries (which I've seen at other spas). Even my crappy gym has lotion dispensers. I am a little disappointed with the price increase, but I guess that's the premium for being so close to Toronto. It's not a huge spa and can get quite busy and loud. Like the other reviewer said - I wish they enforced their noise and privacy rules. Most people spoke quietly and were respectful. But what's with the photoshoots and videos?! I have no problem with people taking a few pictures, but selfie sticks and commandeering a section of the pool to do hair flips and tiktok dances is unacceptable. I really enjoyed my time at Thermea, but I don't think it's 5-star worthy just yet. I wish they had discounted rates for weekdays or even multi-visit passes. Still, it's a great way to spend half a day to relax on your own or with a loved one. read more

It's definitely a great place to rest and recharge but I think it will be a place I will only go once. First off, slippers cost $13 to buy and I order crispy tofu which was totally overpriced and underwhelming. Make sure to bring your own slippers if you go! read more

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Nice Nordic spa, though the location is not ideal. It took us over 1h to get there and over 1.5hrs to get back. Was it worth it? Not sure. First about positives: the saunas are really nice, we especially liked the design of Himalayan salt sauna (brilliant idea!). The so called "rituals" are very nice, though it was hard to get to the "vennik" one, we couldn't get there first time. Nice pools. The staff is very pleasant and friendly. The spa is a technology marvel, everything is hi-tech and everything works perfectly well, from check-in to locking/unlocking your lockers with the bracelet to paying at the restaurant. What we didn't like (1) We paid $60 each extra for the salt underground pool and had to wait on the staircase for 30 min to get admitted (we were told it's at capacity but when we finally got in there were less than 10 people floating there), (2) the relaxation hut doesn't have enough capacity (when we were there people were lying on the floor because there was not enough chairs), (3) steam room was overcrowded. Just to make it clear, it was a mid-day on Tuesday, I cannot even imagine how crowded this space on weekends. Will we come there again? Not sure. read more

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Purchased tickets in person for my birthday for myself and daughter. My fiance at the time took the money for my daughter and put everything on a credit card. he was told there needed to be a card on file. I received the tickets and added a restaurant voucher as well. They are non refundable. I phoned to book our experience and was told they were cancelled. This company has received so much money from myself since it opened including family days and was quite appalled. With the monies brought in and the new Thermea planned for Ontario Place I am quite surprised they would lose a long time customer for a gentleman who had them reissued to gift to someone else. I have nothing to say about this spa that would be positive and being a business owner I am surprised in this behaviour and not great with customer relations and service. Do not use this spa as they are only interested in the monetary gain and are ruining our heritage. Cullen Gardens and now Ontario Place. Thank you read more

Terrible Experience - No Refund for Cancellation I ordered a package for 4 people and never received a confirmation. One of my friends got sick, so we decided to cancel the reservation. We notified them more than 40 hours before our arrival, but they refused to provide a refund. It's unbelievable--they're just taking money without providing any service. This was a complete waste of money and a very frustrating experience. Avoid this place at all costs! read more

Nothing but praise for this beautiful spa. I've been to a bunch of these spas, and this one is hands down the best yet. I recommend the float pool in the basement as well, it is incredibly relaxing. The group sauna and meditation building were such a bonus, and there are so many hot and cold pools to enjoy. You can spend several hours there. I live in BC, but I will be back to Thermëa on my next trip to Toronto for sure. Worth every penny. read more

This was my second visit. The atmosphere was beautiful. The only complaint I have is that they'll only do one robe and towel change. It was cold out the day we went and a wet robe and towel are not comfortable. The first time we went we had unlimited robe and towel changes. Expecting clients to walk around in cold wet robes takes away from the experience. They should consider, at least in cold weather, to have unlimited access for their guests for dry robes Other than that, the food and facilities are great. read more