First time at this spa. Walked into this spa, grand lobby, they have slippers for customers and shoe rack for our boots/shoes Booked a 1 hour season deep tissue, they currently have a Xmas promo for $78/hr plus 30min free Korean sauna. The deep massage was very relaxing, my massage therapist was very friendly, she would ask if tension was too deep and pinpointed my stress area. Then a hot water after massage session to soothe. They provide locker for our belonging and a pj for the sauna. The sauna room was just right, not too hot or stuffy and lighting was good, it was very comfy and relaxing sitting in there Great place, I would come again with my friend or mom next time read more

Neat idea of having five sauna rooms to chill in. They give you a set of pjs and slippers. It's not very big and wish they had more amenities really. I was also disappointed they did not have any massages available for walk in. read more

I've been here a few times and have always had a great experience. On weekends, it gets quite busy so I suggest calling and booking in advance. It is stage 3 and the employees are all wearing masks. There's LOADS of parking spots so you don't need to worry about that. I'd recommend coming here. read more

Water Q Spa - Outside - Skin Care Near Me - Markham, Ontario

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I've been here twice and I ABSOLUTELY love this place. It's such a mini getaway from all your everyday stresses. From the entrance, everything is so pleasant. The workers there are so nice and accommodating. The decor is absolutely beautiful. Everything is crisp and clean. They offer massages and more. I only go there for the sauna. They provide you with a mini shoe locker, and give your bracelets for keyless lockers in the change room. The washroom/change room is stunning. The showers have those huge waterfall shower heads (I'm a sucker for those) and they don't give you shitty body wash or shampoo/conditioner. There are 5 sauna rooms to go into. My favorites are the salt and jade room. I wouldn't bring my phone into the rooms - they get pretty hot. They have a nice lounge area where you can sit and cool off. They also have a tiny snack area where you can purchase drinks and instant noodle bowls. This is such an awesome way to detoxify. I'd definitely recommend this place to anyone! read more

Water Q Spa - Skin Care Near Me - Markham, Ontario

I had been to this place two times, and had good experience on both visits. I had a foot massage on both visits. It came with a mini foot cupping. I would say it was worth $48 for $45 mins to the good skills and comfortability. I don't know if other places do cupping on foot but I enjoyed the few minutes cupping at the end of the massage. It's interesting indeed:-) The second time I tried the Korean sauna after my favourite foot massage. I was given two complimentary vouchers for the sauna during my first visit. My mom and I spent a good 2-hour trying all 5 different sauna rooms with different themes, effects, and temperatures ranging from 49c to 79c. You will be provided a set of bath suit, two towels and a keyless locker when you check in. The shower room is sort of open concept. People who prefer privacy during shower might have issue with it. Necessary toiletries are all provided. It costs $30 for each person per visit for the sauna service with no time limit. It was very relaxed. There was a light snack menu in the sauna area. You can order food and enjoy at the resting area while playing board games provided by the spa. Besides, I was very impressed by their interior decoration. The receptionist was very nice and services are good and friendly. The keyless locker concept is excellent. The place is spacious, clean and tidy. The shower room, washroom room and change room are combined in one big area for ladies and men separately. I will go again for sure. read more

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Ive come here 3 times (2 times full body massage + 1 foot massage) I requested someone who can do heavy pressure and they provided it. The nice Receptionist can speak cantonese and mandarin. The place is clean and for foot massage they give you a pair of shorts to change into. Have yet to try the sauna. Will do so next time. read more

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I had high expectation before coming to this place but i was really disappointed. First thing first, I thought they could improve on sanitation in the men's change room, the shower smelled, the toilets were dirty. Also there was no shower towel but you are two little face towels, one for shower I guess? The sauna lobby area is kind of small, there are only like 6 lie-flat really comfy sofas, imagine when it gets busy, we were here on Friday at 8PM so it wasn't very busy. Now the sauna rooms, I think either the thermostats are defective or the air circulation is not great causing uneven heat distribution. It just didn't feel hot enough as you lie down but you feel a lot of heat when you stand up. Definitely needs to better design these rooms for better distribution of heat, one corner would be hot and the other would be not so hot. Anyways, might or might not return, probably won't. read more

I love this place I have been a handful of times, frequently alone and the service is always exceptional. The tea is beautifully presented. Usually they do a cupping treatment with your foot massage but during covid this procedure was put on pause (they have to blow out the fire as it is lit with an oil like substance) the establishment is clean and modern the rooms are spacious and nicely lit. Only downside if it is busy you can hear the chatter in the next rooms. Always a wonderful massage thank you x read more

This place is now open 24 hours for the Korean sauna! Yippiiii lol. I only came for the free sauna promotion (on-going til Dec 10) and can say it was a pretty decent experience. Also, don't forget to bring flip-flops to this place! They generally don't provide that and often the changeroom floors are wet. You also don't need to bring a lock with you since they provide you with a bracelet to open your automated locker door, and nor do you need to bring a bikini or towel bc they provide spa clothes and cloths. The place is well-kept (décor and cleanliness - saw the same employee mopping, replenishing, and interacting professionally with guests), but I will say I found it inconvenient for employees carrying buckets to walk along the front reception just to get to another room to dump the buckets. To me, their practices should stay hidden and should be kept separate from oncoming prospects to keep the zen vibe undisturbed. The Korean sauna was set for 50°C and felt a bit dry at first. After a while, an employee came by to wet the hanging bags above us to bring back the humidity. I wore a bikini under my shirt and shorts (not knowing they give you a set of clothes) and found that I didn't even need to wear that since you'd be perspiring quite a bit, depending. There are no benches, just mats accompanied by a wooden pillow block. They give you a set of 2 towels so you don't really need to bring one. I do wish there was maybe some soft music playing so I could relax a bit more instead of overhearing some of the other convos echoing around the room. The women's changeroom has open showers, complete with shampoo, conditioners and body wash. The shower is a bit confusing to operate at first but feels amazing once you get it going. There's also a hair dryer, some face wash, make up remover, q-tips, but lacks in lotion (a must-have after the sauna) and hand soap - you can use body wash from the shower I guess? Overall, from the moment I walked in and set foot, this place was very welcoming, friendly and had most of the amenities that I was looking for within a spa environment. They could use some improvements, but nonetheless a great experience worth a second trip. read more

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Booked an appointment for a 90 min RMT massage. Upon arrival, I was not asked what massage I would like, so I asked if I could choose from their menu list at the front desk. I also reconfirmed that I booked RMT for today. The lady at the front said they dont have any RMT available anymore this year and I would need to wait till next year. I mentioned to her that when I called to book, I was told they had it available, so I just came all the way here for nothing?? She was not at all apologetic and I left. Never coming back again. read more

Went here for a facial. They accommodated us very well. The space is clean and the staff are friendly... however, not all English speaking. The prices weren't bad - paid $70 for a regular facial and my friend paid $90 for a more deep cleansing/acne facial. The services were great but I wouldn't say they provided the full 'spa experience'. Maybe it's because we only got facials. It wasn't crazy fancy or anything but I would come back to try other services as well! read more

Pretty good experience except for no tea provided during foot massage and we had to ask for water. Professional staff and great ambience.

A pretty good jimjilbang. Clean and neat. Offers warm water, sauna clothes and shower room.

Just registered Yelp in order to have my voice heard. I have been going to the Toronto location for years. It was a last minute decision to take a guest to the Woodbine location since it is newer and offers sauna as well. Made a phone reservation for evening same day, no problem. Upon arrival asked I asked the receptionist what facilities and services were offered and was abruptly told to read the menu, as she pointed to it and walked away. I just wanted to know more detail about packages than just price. I asked about a shower area, was told yeah nobody uses it. Upon her return we were asked in a pert tone what we wanted. A bit embarrassing to leave with my guest so I decided on one hour massage. The one room was not ready and my guest had to stand around and wait for it to cleaned. I went in for my massage. The room was clean, well ventilated and somewhat quiet. Both the massage attendants understood little English, except for hello and thank you. They spoke Cantonese, okay for me, not so much for my guest. The quality of massage was very poor and mechanical and somewhat haphazard. We felt like the next person in a fast food line-up.....next. I must say that I have been a customer of Asian massage for about 15 years and have plenty to compare it too. The $70 price is premium compared to the other businesses offering a good quality Asian style massage therapy. The premises are very well designed and impressive at first but when the washroom urinal has a tattered taped paper sign saying "Out of Order" and the toilet bowl cleaner is stored on the stained dirty hand sink, the excellent design alone does not carry it. It is sad when a business owner spends hundreds of thousands of dollars to create such an opulent business only to have staff run it down. I would have have to experience the sauna areas, but in all likelihood would not return. read more

Came here with a friend for facial experience, unfortunately, majority of the staff doesn't speak English so there was not much interaction so I had to have my friend to translate stuff for me and speak for me. The 3 stars goes to 1 for decor, 2 cleanliness and 3 go to the service provided. I find that my facial experience was quite pleasant, I have a good canvas to work with as I have no acne or anything so for me, all they have to worry about is hydrating my face lol. The ambiance in the room its spot on since it was well dimmed and we were offered a robe to put on. If this place eliminate the by appointment only and hiring staff member that can communicate effectively, it will definitely increased their clientele to not just be Asian focused but other who would like to experience spa on their location. I will definitely go back to give it another try and will update the pricing next time :). read more