The Four Seasons Spa was the second spa I visited…read more I want to start off by saying this hotel and spa is absolutely stunning. The staff and customer service is incredible! When I arrived I was directed to the spa which is on the 9th floor. It was beautiful and clean. I then went to the change room where I was provided with a comfy robe and slippers and shown to the lounge where I would wait for my RMT. I booked a 1 hour aromatherapy massage ($230) and the coconut hair & scalp treatment and moisture melt foot treatment add ons ($25 each). However, there was a small scheduling issue and they offered me the add ons COMPLIMENTARY! That was so nice of them. My RMT, Istvan, was very attentive and he made me feel relaxed. The only facility that was open was the pool which I did not use. Everything else was closed due to covid. I think I will try the reviving foot therapy next. I will definitely be returning to this beautiful spa.

Had a very nice spa experience where I got a 60 minute massage and scalp treatment…read more Massage was great and the therapist was excellent. Bath robes were comfortable and luxurious. Scalp treatment as an afterthought and not worth it. All he did was put some oil in my scalp at the beginning of the massage for a few seconds and that was it. Facility is beautiful with an excellent steam room and beautiful pool area where there is an area to order drinks and food. Infrared sauna a bit useless though.

Tried Sakura Japanese Head Spa and honestly didn't expect it to be THIS good for the price…read more The experience starts right when you walk in -- super friendly staff, warm towel, and a really calming atmosphere. I loved that they have private rooms, so it feels more relaxing and not crowded. The head spa itself was amazing. They combine Japanese techniques with AI scalp treatment, which felt really unique. And the massage bed? I almost fell asleep Everything felt clean, professional, and thoughtfully done. For $29, it's such a great deal and perfect if you need a quick self-care break. Would definitely come back and recommend to anyone looking for a relaxing spa in Richmond Hill!

Best head spa experience. Period…read more Since opening their doors in the local Richmond Hill community, Sakura Hours Japanese Head Spa, they have really emphasized quality and excellent service for the head spa experience. They start by analyzing your scalp and they provide insight of your scalp. Then, then they take you to your room for your head massage treatment. My masseuse, Judy was very kind and made sure to massage all the right spots for those relaxing moments. From the point of when you eye mask is placed, you will get the serenity moments from the right amount of pressure that applied on your scalp, next and shoulders. The AI Shampoo experience was also quite cool and interesting. They programmed the system according to the data from your scalp and they can adjust the water temperature. What was so interesting was they do provide earplugs so that no water can get into your ears while the machine does its work while your are getting a massage from the automated massage table. It was a wonderful experience from start to finish and I recommend this spot to everyone! I can't wait for the next experience!

First time at this spa. Walked into this spa, grand lobby, they have slippers for customers and…read moreshoe rack for our boots/shoes Booked a 1 hour season deep tissue, they currently have a Xmas promo for $78/hr plus 30min free Korean sauna. The deep massage was very relaxing, my massage therapist was very friendly, she would ask if tension was too deep and pinpointed my stress area. Then a hot water after massage session to soothe. They provide locker for our belonging and a pj for the sauna. The sauna room was just right, not too hot or stuffy and lighting was good, it was very comfy and relaxing sitting in there Great place, I would come again with my friend or mom next time

Neat idea of having five sauna rooms to chill in. They give you a set of pjs and slippers. It's not…read morevery big and wish they had more amenities really. I was also disappointed they did not have any massages available for walk in.

We called ahead and they were able to accommodate same day massages for my mother-in-law and me…read more When you get there, there's a rack of clean slippers for you to change into, a rack for outside shoes, and a bin of used slippers for when you're leaving. The front desk offered us bottled water when we checked in but there's also some lemon water at a self-service station. They placed us in the same room so that we could chat during the massages if we would like. They ask that you strip down to your underwear and knock to make sure you're ready and under the blanket before they come in. There was a good variety of massage lengths you could choose from. We did a 45 minute massage this time, but I'd like to do a longer massage whenever we return as it didn't feel like there was enough time/focus on certain parts of the body. The feet was just a quick two pounds of their fist, which didn't really do much for us. I had CeCe and my mother-in-law had KiKi. Overall, the massage was nice. They used oil and a combination of their hands and elbows. The pressure started off too light for me, so I asked her to go harder. She noted she was afraid to go too hard, so I told her not to be. There was a bit of a communication barrier with my mother-in-law, but I was able to translate.

This spa is larger than it looks from the outside. The waiting area is spacious and inside there…read moreare lots of treatment rooms and nail salon area. We came for a 30 min massage. The prices here are pretty good value in my opinion. Massage room was nice and relaxing and massage itself was ok. Pressure could have been lighter but my fault for not letting the therapist know. Washroom had no toilet paper and no hand soap so for a spa environment that was a bit unpleasant but overall pretty nice and I'll probably go back to check out more of their spa menu or monthly specials.

I visited Healthwinds today and I feel amazing already! 1)…read morethey are taking COVID very seriously. A prescreen document is required before your visit. Sanitizer is provided. The massage table was perfect. Areas were wrapped in plastic and well sanitized. Fresh white linens and white towel as well. Due to COVID showers and steam room not available (for obvious reasons) but look forward to being able to check them out. 2) My therapy was EXCELLENT. Sue was the therapist that worked on me today. Very knowledgeable about energy pathways and did a thorough assessment of my body both hands off and hands on before beginning treatment. 3) I was given homework and exercises to do in the interim! I'm so thankful for professionals who share their secrets - it makes me want to go back for more! THANK YOU SO MUCH FOR THIS AMAZING EXPERIENCE - I will be back ASAP.

I should preface this Yelp rating by saying the service was nice, massages are recommended. But the…read moremanicure was not great and I felt it was very misleading. I decided to come here with my boyfriend because he really needed a massage. He's been working over time nearly everyday and stands a lot. It seemed like a really good idea to gift him a relaxing morning. While he did that, I decided I'd get a manicure to help pass the time. Mirabel was amazing at helping us do the booking and being very clear about the costs etc. Absolutely wonderful! Starting with the boyfriend's experience: the hydrotherapy was nice, but it was also not the most relaxing. He was getting splashed in the face a bit by the masseuse controlling the handheld jet which you can imagine is quite unpleasant, especially when you're meant to relax. He didn't enjoy it much but the effects of increasing circulation in the body certainly worked. He did enjoy the 45 minutes massage that followed thankfully. His masseuse was able to work out a lot of his knots in the shoulder and upper back. And he said that was very relaxing and he wishes he would have just done a full 90 minutes of massage instead. If this review was based solely on the one service, 5 stars! The manicure was not great at all. I realize it's not what they specialize in, but I think if they plan to charge as much as a regular manicure bar for polish ($38) then they should invest in proper training for application and more color options. They didn't even have white. The website says choose from 150+ colors. What a lie. I walked in and there were about 40 pinks and purples + a small handful of random colors. Usually I'm having trouble deciding because I love all the colours. Here I was disappointed to see they did absolutely NOT have 150+ colors to choose from. That was upsetting and misleading. The hand massage was amazing and the prep was done well. They really got the cuticles formed nicely, though I am sensitive and had to mention it a few times. She was a bit rough with the sharper pointy tool. I was not very relaxed. What bugs me is that they didn't do a base coat and didn't properly cap the nails. The brand apparently doesn't require it but I think that's a very basic few steps to ensure the best longevity of the manicure for your client. They also paint in tiny strokes not fully down the nail so now that it's dry, I can see it's not smooth at all. It's been less than 24 hours, and I've done no heavy lifting or soaks. It's already chipped. I do my nails all the time with regular polish and chipping usually begins in 5 days or so, even with heavy lifting. The top coat was very thin and I think didn't do much to protect the polish, either. I would not recommend the manicures at all. Pedicures is a different story because they can help you treat the callouses etc. But I wouldn't spend the money here for a manicure again. You can't charge $38 + tax when you have very few color options, no base coat, and no good quality top coat. Update the wording on your website please to reflect that you have limited options. Over all, he enjoyed his massage, and the team members were extremely pleasant. The environment is nice with a fantastic steam room available to clients in the shower area. But after a lot of reflection on the entirety of the experience, I don't think I'll be back or really recommend them. When you're one of 100+ spas, you need to invest more into the services so people want to return, even when it's your smallest services. You have wonderful staff and fantastic location. Sadly, we enjoyed 1/3 services at the end of the day.

I had booked for my hubs and me after a long weekend on our feet. I booked through the website and…read morecalled to follow up and add him in. The receptionist was very pleasant both on the phone and in person. We were greeted right away and we were brought to our room. Given some bottled water and told that we can advise our spa technician for different pressures if we needed to. Overall service was fantastic We booked reflexology and our feet felt fantastic after. They have a weekday special running from 12 PM to 5 PM an hour long reflexology for $60. My husband who mind you never likes to go out and do these types of things said that he definitely will be coming back to do the weekday special. Can't wait to see you guys soon!

My second time having the 1 hour massage by Coco. I had a lot of shoulder pain and she worked on…read moreit for a long time. First half hour is the acupressure and the second part was the relaxing massage. Very clean and attentive. Reception area is very large. Room is spacious and had two beds. Quiet mellow music, temp. is just right.

I was in Toronto on business. I had a ridiculously hard day in the office and was so glad I made…read morethis reservation! The spa is located on the 5th floor of the gorgeous Shangri-La hotel! The spa is beautiful and smells divine as soon as you walk in! The staff is so nice! The changing room is fabulous and has everything you could possibly need or want! The relaxation lounge is very relaxing and has great drinks and snacks! The sweet concoction was seriously YUM! I booked a 30 minute Hammam treatment. My attendant was so sweet and so great! I only wish I remembered her name! I left the spa feeling so refreshed and so relaxed!!! If I ever come back to Toronto, you can be certain I'll be back to Miraj!

Enjoyed a wonderful massage at the Miraj Hammam Spa in addition to the jacuzzi & pool area. All…read morestaff were extremely friendly, and the spa is a nice relaxing getaway right in the heart of downtown.

Truly an unforgettable experience at Spa myBlend!…read more We treated ourselves to the Floating on a Cloud Together experience, which consisted of a 90 minute couples massage and 30 minute private time in the spa room to lounge around, shower/bathe and enjoy the complementary bubbly. Note this experience must be booked over the phone. We were given all day access to their swimming pool, sauna, co-ed lounge and other spa facilities. From the moment we walked in to the Ritz hotel we were greeted warmly and guided towards the elevator at the back of the lobby which leads to the spa located on the fifth floor. After checking in for our appointment, we were given health forms to fill out. Shortly after, one of the spa staff led me to the ladies changing room and gave me a tour of the facilities, and introduced me to my RMT. She noticed my hair was down so she provided me a hair tie before I begun changing into the robe and slippers that were provided. Such detailed oriented service! We were led to our massage room, which was darkly lit. Both our RMTs asked us to pick out of one of the three essential oils for the massage. Then, the foot bath and massage ensued. So relaxing! After this, we were led to the heated massage tables for the full body massage. The temperature can be adjusted if you find it too warm and they are also happy to adjust the volume on the peaceful music playing in the background. Before I knew it, 90 minutes was up. It indeed felt like we were floating on a cloud together in the end. So peaceful and relaxed. Our RMTs brought us glasses of Prosecco and snacks. They advised us the bath takes too slow to draw and showers are ideal if we wanted to take it. I tested out the bath and the water did run too slow. Note if you shower they have the Clarins soap (which I think is different from the regular soap used in the showers in the change rooms). Anyway, we enjoyed our time hanging around after our massage on our own. It was a special experience! Once our appointment was complete, we chilled in the lounge, where they have complementary snacks and magazines for you to read. We brought our bathing suits so we went across to the swimming pool and jacuzzi (which requires an access card from the spa reception). From the jacuzzi you can get a view of the CN tower. We went back to the spa change rooms after to shower, but unfortunately there were no heated towels left in the men's changing room. After the shower there is an area for you to get ready in the washrooms or change room, with a Dyson hair dryer, hair comb, lotion, hair spray, deodorant and more. If you need a straightener or curling iron you can ask the staff. Perfect set up if you're looking to dress up after your spa date! Overall, I highly recommend the spa at the Ritz. It's priced high, but the value and quality of the service you receive makes up for it. Worth going at least once for the five star spa day experience.

I am a very positive person who has only given 5 star reviews and generous tips to unknown people,…read moreespecially as a fellow business owner. For my husband's birthday, I was excited to take him from our home in NYC to Toronto. On our last day there, following so many great reviews online, I booked in advance your spa on 3/4/25. Every other part of our experience in Toronto was beyond exceptional! While the spa itself seemed great and we enjoyed our very expensive massages, I was following all of the spa rules, including bathing in the jacuzzi, sauna, and steamroom area with a bathing suit. After my bathing suit was wet, I used the same bathrobe in the co-ed area that everyone else was using to read with my husband. A woman who works there came up to the public area, where there were several other bathers, about 6 to 7, and spoke very indiscreetly that I had been getting complaints from a fellow spa member. She said it very loudly and aggressively and even though I never broke any spa rules and wasn't at the time of this encounter. I immediately was confused, and asked "wait, someone complained about me or my husband?" I was so confused because I was following the spa rules, and if she had looked at me, she would have seen that I was not naked nor breaking any rules. I started crying immediately out of horror. We had been there for less than 2 hours. I told the staff person we would leave immediately, because of how horrified I was by how I was being treated by her. The staff person said, "I'm sorry," but had taken the tattler's word as fact and did not ask me a single question. making it an extremely upsetting encounter for me. I left to go to the front desk with the person who helped us originally and seemed really nice. I was crying, which I don't usually do. I told her exactly what had happened, that I was following the spa rules and had been "shamed out of the space" pretty aggressively by the woman employee. I explained that it was my husband's birthday and there was nothing relaxing about this, and how much we had paid to be shamed and mistreated despite following every rule. You need to train your staff about privacy and how to handle these incidents. As a fellow clinic and business owner, and any time I have worked for other institutions, my main concern is people's satisfaction. I was crying harder than I have ever cried in public and her main concern was that I pay for the services. Again this reaction shocked me. We were on the street in the cold thereafter for the rest of the day for an inappropriate shaming accusation. The person at the front desk explained that her manager would call me that same day (and never did). I spent the next several calling the manager who never was able to call me back. I am filing a complaint with the Ministry of Public and Business Service Delivery and Procurement. I was frankly shocked by this on every level. --