With ordering several guns over the year and needing to use an FFL, I chose Strapt since it was the…read moreclosest to my house. Unfortunately, the customer service is the least of their concern. They act as if you're interrupting their day and they don't seem the least bit interested in helping anyone. While waiting for all my paperwork to be processed, I watched a couple of other customers walk in inquire about some gun parts. The obese fat guy behind the counter labored to get up and ask the customers again what they were looking for. Clearly the customers didn't know exactly and needed some guidance, but he didn't seem interested in helping them out or even educating them, so the customers walked out. Then the fat guy makes a snide comment about the potential customers and sits back down to look at his computer. This is the third time I've visited this store and the less than inviting atmosphere is the only thing consistent. Additionally, my son makes custom supressor sleeves and I asked him if he'd talked with the owner about potentially selling his product their since they don't seem to have any in the store. My son said he wouldn't bother because every time he visits their store, nobody says hello or even acknowledges him to ask if they can help him find anything. He said he's tried to strike up a conversation, but they seemed more annoyed that anyone is even in the store. I'm not sure how these guys make their money, but it's sad that I'm going to have to drive 30 minutes out of my way to use another FFL because of the bad experience.

The very best gun sales & training in AZ. Absolute favorite…read more Charlie is trustworthy, well priced, LOCAL and always available to help. STRAPT is the only way to go for gun sales, service, ammo, customization, security and training. I highly recommend STRAPT for all your equipment needs.

OPTIC CUT/SLIDE MILLING BEWARE!!!…read more I took my gen 5 Glock 26 slide to Glockmeister for their optic cut service. I brought my optic in to ensure that the correct cut would be made and it would fit before dropping it off for service. I received a call exactly a week after I dropped off my slide letting me know that it was ready for pickup. I also had a compensator installed at the time of pickup as well as the optic being attached without being shown the actual work done. I was so focused on the compensator and over all look of the build as a whole, that I did not notice the big gap between the slide and the optic until I had gotten home and noticed you could see the screw as well as the blue loctite in a picture I had taken. I immediately drove back to the store and informed the employee of the issue, to which he instantly got upset and started raising his voice. He began trying to gaslight me into thinking there was nothing wrong with the cut at all and that "sometimes that happens with custom work". When I brought up the fact that the gap is bigger on one side and the optic is crooked, he claimed it was not crooked and there was nothing wrong with it as he installed it himself and didn't see anything, refusing to acknowledge or address the issue. I walked out at that point and decided to get a second opinion from Southwest Precision Arms the next day after being referred to them by a friend. They removed the optic for me and were able to show and explain just how bad the work done by Glockmeister actually was. According to them, it was the worst cut they had seen in the past 10 years of the business and that my slide was ruined. The cut was made way too deep, causing the screw hole nearest the extractor to only have maybe a thread and a half at most before actually hitting the extractor. There was also a strip of even more material removed than the already too deep cut itself in the very back, causing the optic to never be able to make full contact/sit flush even if it did fit correctly. Upon receiving this information I drove straight back to Glockmeister to see if I could get in touch with the owner about the situation. I was met with the same employee who claimed that there was no way to get in touch with the owner as he is camping deep in the woods. I began explaining the ruined slide situation again as calm and collected as possible and was met with more aggressive behavior and complete denial or acknowledgement of anything being wrong with my slide or the cut at all. After some back and forth I was offered "like $75", then finally offered a refund if I was not happy with the work. Still no acknowledgement of any wrong doing at all. I denied the refund as this is beyond just not being happy with the work. I am now writing this review in the hopes that I can somehow get in contact with the owner to make the situation right as well as to warn others if they are thinking of getting their slide milled for an optic at Glockmeister.

Every time I do business with the guys at this store I'm treated respectfully and attentively! Gary…read moreand Adam are always courteous and helpful, whether I'm buying, selling or having work done on any of my Glock pistols! They typically have a nice selection of a variety of pistols, both new and used, that are fairly priced. Stop in and check them out.

Yesterday I went into DA to make a purchase, due to the current climate with such chaos going on…read moreright now I was a little nervous. EVERYONE was so kind, they made me feel welcome and put my mind at ease, the process was smooth and fast! I will NEVER purchase from another gun store. Give them a try, they are SUBJECT MATTER EXPERTS!! They gave me a great deal on my 9mm and through in some extras! Thank you, DA, I'll be back! (I wish I could give them 10 stars)

I've been coming to this shop for a while now, and I can't recommend it enough. The staff are…read morefriendly, super knowledgeable, & genuinely care about helping you find the right gear. They take the time to answer all your questions and make sure you feel confident in your purchase. A must for beginners and people looking to expand in their knowledge. The selection is great, the prices are more than fair, and the atmosphere is welcoming. They even threw in some extras which was not expected and very appreciated. This is my go-to spot for anything firearms or parts related! Thank you!

Weird vibes and a weird smell in this shop. I wouldn't stop here again, as a woman. Very limited…read moreammo selection. And unhelpful male staff who made weird attempts at humor when I asked who worked there and if they had more of a certain ammo I was purchasing. The woman working there was helpful and kind when I needed to check out. The two stars are for her, apparently the only staff member dedicated to a positive customer experience. I always make an effort to shop small and local, but this was disappointing.

Called looking for something obscure and coincidentally he had a few in stock. Over the phone he…read morewas very helpful and when I got there he knew what he had could be sold for much more due to its obscurity but to my surprise it obviously isn't ONLY about profit to him; he genuinely likes his customers. Thank you so much for being helpful and kind!

Visited their impressive store on 6/17/26, with a particular compact firearm in mind to purchase…read more Sales rep Devon was very helpful and suggested another firearm for the specific use of summertime concealed carry. We went with his suggestion, and as a plus we were able to take advantage of their "Take a shot" offer. Very pleased with their store, their selection, their displays and their professionalism.

I have driven over an hour to Scottsdale Tactical twice with the intention of purchasing a firearm,…read moreand unfortunately both experiences were disappointing. The staff came across as rude, unwelcoming, and unwilling to provide basic customer service. As someone looking to make a significant purchase, I expected to feel comfortable asking questions and receiving guidance, but that was not my experience. I've honestly had much friendlier and more helpful service at large chain sporting goods stores than I did here. Customer service plays a huge role in where people choose to spend their money, especially when buying firearms, and Scottsdale Tactical fell well short of that expectation.

Kilo Guns has always exceeded my expectations. Wyatt and Rob are masters at their craft and are…read morewilling to do nearly any task to fulfill your vision. They have helped me with many of my dream guns, parts, and cerakoting and are always open to call and talk about progress & recommendations. Their pricing is fair and their work/knowledge is top tier. Wyatt, Rob & the rest of the team will find a way to get it done!!

Kilo guns owner is a LIAR AND A THIEF. If there is a ZERO FEEDBACK option, I would have given to…read morethem instead of 1. TERRIBLE/ZERO CUSTOMERS SERVICE. I called then on the phone and asked them what is the lead time to swap out the mp5 barrel. He told me around 4-6 weeks. 7 weeks passed by I called them back to see the status. He told me he has not started on the guns yet. I asked him what happened? He gave bunch of nonsense excuses such i do not know who told you 4-6 weeks lead time. Never once an apology came out from his mouth. He then told me if you dont like it then go pick up your gun which I did. I asked for a refund on a deposit. He said no refund on deposit. I told him why not since he has not started working on the project. His response was pretty much too bad. I have to file a CC to get my $$$ back. This shop is totally a JOKE. Guys do your researches bout this shop and read their feedbacks before bring your stuff to this shop

I came here with my friend to buy slugs for his .30cal PCP. This place sells high end Air guns,…read morepellets, slugs, compressors, scopes and other accessories. I believe that they also do repair and modifications.

I'm retired. I decided to buy HW90 and put a scope on it. I asked Airguns of Arizona for a…read morerecommendation and they recommended Athlon talos 3-12 by 40 1 inch tube. That scope is not recommended for that rifle according to the manufacturer. The scope never worked...money down the drain and they didnt want anything to do with it after the sale. Very unhappy with them!!! And did not receive a response back!! I hope this goes to the owner!!!

The machines are absolutely the best but very shocked after all these years we are being charge…read moreshipping on warranty. That's just telling me that your product may be failing to much or worst your the company is in trouble. Will address this at the shot show with customers around me when I talk about this. 49 years as a FFL and never thought I would see this from Dillion.

The gentleman at dillon were fanominal i bought my first dillon press second hand like some people…read moredo these days not knowing much about the maker or what parts it needed ive been reloading now 12 years I sort of know what is right and wrong with most machines and I knew that some parts were missing and a couple of things were not right I called over to dillon I gentleman name lee answered the phone was nice and curious he answered all my questions I had heard dillon had a life time warranty on that parts and machines and he confirmed that I took everything Into them the two gentleman behind the counter heard my greavance and then went to work on that press changing this that and the other on it alot was warranty parts but some i had to pay for wich was completely ok and understandable by the time it was said and done it was set working line new and they made sure I had a healthy understanding of how to make the press work for years I wouldn't hesitate to call or take any problem that my press had mechanically to them as I know it would be in great hands I want to say a big THANK YOU TO DILLON PRECISION for all the help and patience today you gentleman were great diffently a great bunch of people that know what quality over quantity means ill be back for sure