Adrian was friendly, careful, efficient, and explained clearly what was needed. He left the area…read morenicer than he found it and made sure everything worked better than it ever had before. Highly recommend!

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

We just had a water Heater replacement. This is the second time we've used this company…read more Just like the first time they are professionals. Courteous, on time and knowledgeable. We highly recommend.

Customer Service: 5-Stars Inspection and Knowledge: 5-Stars…read moreProfessionalism and Punctuality: 5 Stars Overall Rating: 5-Stars Payless Water Heaters & Plumbing provided stellar service and replacement of our 16 year-old water heater. We needed an urgent replacement of our gas water heater as we are expecting and hosting guests and needed hot water immediately. I called their customer service line to schedule an appointment and they were able to solve our problem right away. I called yesterday afternoon and Jessica was able to schedule an appointment for service first thing in the morning the next day. Luis B. arrived on time, was extremely professional and knowledgeable, and was able to diagnose the issue right away. After identifying the problem, I let him know we needed hot water as soon as possible for our guests we are hosting. He acknowledged my situation and confidently assured me that hot water would be restored. Luis B. walked me through the problem, provided solutions with great knowledge, and shared several options for replacement of the water heater. He gave me choices on how to move forward and was able to answer any questions I had about the packages they offer. Once I made my decision, he quickly went to work to replace our old unit. He was extremely professional, performed clean and precise work, was communicative throughout the whole process, and was very fast to solve our problem. Luis B. was in and out and completed the job within an hour and a half. Overall, from initial phone call to final completion of the water heater replacement, the service was amazing. The whole experience was professional, understanding, effortless, and true to expectations by completing the job within 18 hours of calling them. They provided an outstanding experience and service at a fair price and I would highly recommend Payless Water Heaters to everyone. See the work for yourself in the pictures. Thank you to Luis B. and the Payless Water Heaters team! JP

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

PROS: Online scheduling for emergency clog w follow up…read moretexts. Clog taken care of + 130 feet of degraded main sewer pipes brush coated. Was it expensive, yes. Was it worth but we paid for it, yes!. Homeowners have to understand that we pay for deferred maintenance and it's always a "surprise.". Employees who did not speak English were easy to communicate with via translation apps. - CONS: Sewer technicians managed to splatter cement water all over the plants that frame the driveway, and the slate stone walkway. - Follow up in order to get the 15 year warranty was deplorable! We need a fully-executed estimate or double-signed invoice, in order to transfer the warranty to the new homeowner. . I have emailed the company multiple times.... No response.

Victor and his father Victor were excellent...they did a great job replacing my old sink, faucet…read moreand garbage disposal with the brand new sink, faucet and garbage disposal that I picked out myself. They were on time, professional and great guys. I give them 5 STARS with regards to their workmanship and would recommend them to anyone looking for great plumbing service at a fair/reasonable price...I highly recommend them.

I couldn't be happier with the service I received! From start to finish, the entire experience was…read moresmooth, professional, and stress-free. Alex arrived right on time, quickly diagnosed the issue, and explained everything clearly before getting to work. The repair itself was done efficiently and with great attention to detail, and it's obvious they take pride in doing the job right the first time. They also made sure everything was clean and tidy before leaving, which I really appreciated. What really stood out was the honesty and transparency--no surprise charges, just fair pricing for high-quality work. It's not always easy to find reliable service like this, but they definitely exceeded my expectations. I highly recommend them to anyone in need of plumbing services and will absolutely call them again in the future!

Joseph from Bayshore Plumbers is the ultimate professional…read more He promptly diagnosed our garbage disposal issue, prepared the area, and fixed our issue. He was professional, super capable, prompt, thorough, and friendly. After the fix he tested to ensure 100%. Strongly recommend Joseph and Bayshore Plumbing and I'll definitely call againfor future plumbing needs.

I had a very disappointing experience with Bayshore Plumbers. I had an issue with my electric heat…read morepump water heater as the temperature sensors were off (faulty/failed thermostat). They promised "complimentary consultations" and a "free estimate." I cleared my calendar to set up time but, on the morning of the appointment, I got a call from Jon saying that to just figure out what was wrong to be able to provide an estimate would be $685. There was no new information I had provided that made the estimate go from "free" to this price. For what it's worth, the cost to actually fix the unit (I hired someone else) including two visits was substantially less than this quoted prices. I would avoid Bayshore Plubmers.

This review is long overdue, I met Joksan a few years ago on a plumbing issue and he's been my go…read moreto plumber. As others have mentioned, Joksan will explain what's happened and provide you an assessment of what's needed to repair the situation. His most recent repair was to replace a connector that sprung a leak in a flex conduit. The replacement was using brass fittings in place of the plastic that was previously installed by the builder.

We've had Creativity Plumbing come out for several service calls now and each time Joksan has been…read moregreat. He takes the time to explain what the problem is and what my options are. His work is superb, his pricing is reasonable, and he's really friendly. I highly recommend him for all your plumbing needs.

David came out within 12 hours of my calling about a potential leak, and he fixed the problem -…read morewhich turned out to be really difficult to diagnose and fix - all within one day. He did an excellent job and was really great to work with. Would highly recommend!

The greed is the word. Asked these folks to repair a leaking…read moreshower. 15 minute job. Unscrew one (1) bonnet cap, replace the cartridge, put the cap back on. They quoted $350. Makes it $1400 hourly rate for these guys. My lawyer isn't that greedy. Absolutely miserable experience. Zero stars.

Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

Highly recommended!…read more I needed help to finish a botched faucet removal and replacement done by a previous plumber (i.e., yours truly!). The job was complicated by 16 years of rust and hard water and pre-existing terrible cracked granite countertops that hadn't been sealed and protected well at all around the faucet area. Eddie was able to schedule me within 48 hours of my call and Jorge from #1 Honest Plumber showed up ready to go. He inspected the issues with my sink and gave me an extremely reasonable flat-price quote to do the work. I agreed and then watched as Jorge did a skillful surgery to excise what remained of the old faucet, patched up my terrible granite like a dentist would patch up a cavity, and installed and tested my new faucet and soap dispenser. Jorge was polite, friendly, professional, efficient, tidy, careful and didn't even roast me for my ham-fisted attempts at DIY work before he showed up. It doesn't get much better than that! Thanks, #1 Honest Plumber team. You guys had my back and I will 100% call you back again when I get in over my head on a plumbing job.