Sunnyvale plumbing or Maestro plumbing is run by Simon. The work is substandard and bad quality…read more He replaced a shower cartridge and just a year later it failed again. When I questioned him, he diesnt stand by his work and charged me to replace it again. Refused to admit thay his shoddy work caused the failure. They domt take any time to diagnose the problem. In anothwr job, called him for a leaky faucet and he wanted to repace it with a cheap quality faucet from home depot, when it just needed a little.tightening. I used to call him because he was cheap, but he showed his true colors. Like others have said, dishonest and untrustworthy.

TL;DR: Don't use this guy. He is overtly dishonest, only out to make a quick buck, and likely won't…read moremake things right if and when his work causes a problem. In December 2017, I contacted Sunnyvale Plumbing via Yelp message here. I got a prompt response, and the next day, a plumber Shin came and took care of a couple faucets for me. The prices were very reasonable, and the work done was great. The only issue less than perfect was that Shin's English was quite poor; it was often hard to communicate. I had Shin come out another time for a separate issue in June 2018. Again, his work was great. If I had remember to submit a review at that time, it would have been a 5-star review hands down. In September 2019, I had a water heater that needed to be replaced. I called Sunnyvale Plumbing. To my surprise, Shin was nowhere to be found, and instead a guy named Simon showed up. I didn't think much of it at the time since I just needed a plumber, and Simon seemed to fit the bill. He quoted me $1200 to replace the water heater (documented by text). I was unable to be present that day, but a friend of mine "babysat" for me by being on site. To my later surprise, Simon told my friend that the fee would be $1500, and so my friend dutifully wrote the check on my behalf. Only later did I hear about the discrepancy. I didn't raise stink about it since I wanted to be nice, figured that replacing a water heater is hard work, and assumed perhaps Simon encountered some unexpected costs during the project. Now the ugliness began. In my home where the water heater was replaced, slowly over the next several months one shower after another stopped working properly; in all three stopped working. I asked Simon to come take a look, but he avoided me like the plague. In the past he was always very responsive via text; now I couldn't get him to respond. He wouldn't answer the phone or respond to messages. I was confused but assumed he might have some issues going on in life. Finally, I went with another plumber, who quickly figured out that the showers stopped working because Simon's work on replacing the water heater resulted in debris clogging the hot water lines somewhere. I tried to contact Simon again to notify him; again, he ghosted me. Despite having tried hard to give Simon the benefit of the doubt, now I finally understood Simon's behavior; he knew his work on the water heater caused problems but didn't want to have to make it right. After all, he already had my money in hand. Earlier today I texted Simon to ask him to contact me about the above, telling him I was hoping we could come to a mutually agreeable solution. He actually called me to simply say, "Go find another plumber," and hung up on me. So there you have it: This apparently is the kind of plumber and person Simon is. I miss Shin; he was great. Simon is another story. Today, I hired another plumber. He too (like Simon) is Korean and knows Simon and says they used to work together in the past. He said, "Simon isn't very good. Bad work, dishonest person." Yep.

Nick Cortez is simply amazing! He gave 30 minutes ETA. Very…read moreprofessional, knowledgeable, overall friendly and beautiful person. Finished the job quickly, and gave professional advice on other plumbing issue. Overall we are more than satisfied with his great service. If I could give 10 starts I would.

These guys are true gentlemen. I called at 6pm with a broken water heater and crying babies and…read morehusband gone at work and ... and... freaking out. They stopped by and diagnosed the issue, made some knowledgeable recommendations, and generally calmed me down. They said they could come the next afternoon and replace my water heater for $1400. It turned out I found a lower quote from a friend of a friend who could come much earlier, so I called and offered to pay 911 Plumbing for the time they took to visit the evening before. Get this: They wouldn't take my money. Good men. Of course, this review is probably worth more than the money they would have charged, anyhow. If you have a problem with your plumbing, I'd trust these guys to fix it and not rip you off.

I can't say enough about how amazing Pros Plumbing is and Dan!!! We had a slight emergency as we…read morefound out that our basement flooded with the insane amount of rain we had been getting and it ended up putting out the water heater pilot light. We discovered this at 10:00pm on a Tuesday night so I looked up some local plumbing company and they came out within 30 mins. I would have called in the morning but I at that point we were unsure if the water heater had flooded or if it was rain water flooding that caused the light to go out. In addition I had a flight at 6:00am the next morning and there was no way I was taking a cold shower at 4:00am. Needless to say it was an emergency situation. Dan and his assistant showed up within 30 mins and helped locate the problem and worked hard to get the water heater all dried out and the pilot light lit in a very reasonable amount of time. He was very detailed in his explanation of what was wrong, any problems we should look out for, and explained it might take about 30+ mins for the hot water to fully return. Dan was not only knowledgeable with the water heater but a very honest, detail oriented, and personable professional! We will definitely be using Pros Plumbing again for any of our plumbing needs.

I wanted someone to look at a leaky toilet and possible floor/ceiling damage at a rental property,…read moreand my usual handyman was not available. The nice thing about these guys was that I was able to get a response right away and also a time estimate of when they could show up. Although I called them on a particularly busy day, they were still willing to come out and check the damage no matter how late it was and they kept me updated on the time because the previous jobs were taking longer than expected. I probably called about 4 other plumbers/handy-people to no avail or extremely delayed responses, so these guys were it. Talked to both Dan and Michael, and they were both extremely friendly and accommodating. Dan gave me an estimate of the damage, and also was very willing to work with our usual handyman in order to make the job cheaper. Though we haven't decided what to do yet, these guys get 4 stars for service, response, and friendliness.

Sean gave me a good price, didn't try to upsell me on anything, and stuck to his original quote…read moredespite encountering some unexpected things along the way. A couple of other firms had been here a few days before and told me that I absolutely had to replace the gas lines, and I absolutely had to replace all of the drain lines under my house. Sean crawled under my house to take a look, and he found nothing terribly wrong. You can trust Sean to not fleece you or take you for a ride.

For 15 years, we had been dealing with problems in our lateral sewer line. Old trees with very deep…read moreroots on our neighbor's property were causing breakages in our line. I got very tired of calling Roto Rooter and paying hundreds of dollars to clear our line. Sean was able to prescribe solutions to fixing the breach of the line, 15 feet deep. He exudes confidence, as does his crew. It was done at a fair price, with the job scheduled at our convenience. The sewer line was replaced while we were out of town, so helpful, as we would not have had access to our bathrooms. There was a massive amount of rocks and dirt removed from the 15 foot deep trench, yet when I returned from my trip, there was no obvious sign of the huge work effort by Bay Area Trenchless. What I did find was that the crew had enhanced our cactus rock garden with large boulders that were excavated from the trenches dug. This was above and beyond anything I expected.

GREAT PLUMBERS. GREAT SERVICE…read more They got back to me super fast and was able to schedule me in immediately. When my hot water heater stopped working I was stressed since I have kids and they all needed showers and baths that day. I called up Titan Water Heaters and they reassured me they could squeeze me in no problem. They had one of their plumbers over and before I knew it, they got it fixed. They made it easy for me by either taking checks or cards. Make sure to use a check because itt says you a little bit of money as they charge a fee if you elect to pay with a credit card. I don't think I could have gotten any one else faster than them! I'm really happy with how professional and fast they were!

Perfect service here! The plumber arrived at my house on time, they were kind and helpful through…read morethe entire process, from phone call to the actual appointment. Great prices! They are knowledgeable and experienced. The repair on my water heater only took a half hour. I would give more stars if i could! Need i say more?!!

I sent Walter a picture of my hot water valve which needed to be replaced and he give me a quote…read morewhich was very reasonable. Walter was really helpful and he did a great job. I definitely recommend him.

Walter of Rall Plumbing came out on short notice to check out a drain pipe that had rusted through…read more It was an old galvanized pipe that had some poor retrofit work done and didn't provide the proper slope. Water and waste had a tough time getting out and eventually just rusting through. Walter was one of three contractors that provided a bid, even though he was the most reasonable of the three, you can tell his 25+ years of trades experience provided a very thorough and transparent explanation and path to solve the issue at hand. He knew he could accomplish the work himself without an assistant so I hired him right away. He accomplished the work on time and tested the work to make sure everything flowed properly. Walter has knowledge of what's going to work and what doesn't, this is a sign of a good plumber...and he explains the options in detail. He also let me know that he performs bathroom and kitchen remodels plus flooring as he was trained in these trades and has done many of these jobs in the valley. He's a reliable and skilled contractor that doesn't waste time nor money, this is the type of person and owner of a business that you want working on your house or commercial project.

Had a problem with my water heater. After calling around, stumbled upon these guys and saw that…read moretheir Yelp reviews were good. Made a phone call and promptly received a scheduled appt. time to come out to my home. Arrived on time, and very professional from start to finish. Performed some standard troubleshooting checks and it turned out that i needed a new water heater, and gave me a range of different options. Pricing was very reasonable, and even hauled away my old water heater. Earthquake strapped the new install and checked that everything else was up to code. The tech was so helpful and professional, not wasting my nor his time. Top-notch, excellent service which i highly recommend. Very "expert" at what they do, and highly specialized and professional.

Our hot water started leak at mid of night and flooded my garage. I called Terry in morning, he…read morearranged Ben to replace hot water heater in the afternoon. The response was quick and quality of the work was excellent. I would highly recommend them.

Frank is trustworthy and showed up on time and always with mask. Frank installed tankless water…read moreheater cleanly and as per the agreed timeline. Frank did quality work for the gas line extension and water connections. Frank inspected after a week and made sure the installation was perfect. I will highly recommended recommend Frank. The picture of my work is attached

Frank replaced all my old plumbing and built a new bathroom with shower for me. He also remodeled…read moremy kitchen and existing bathroom replacing the tub and vanity. He recently installed a tankless water heater for me. He is honest, sincere and does a great job! I like his work and will be using him to build another bathroom and to replace my HVAC unit.