Can't seem to deliver packages to correct address. Drivers don't know the difference between street drive and lane. I think they're illiterate as it's routine to expect UPS to screw up shipping Edit to respond: that was some great way to shift the blame and not take responsibility for your companies failure to read a street label. It happens so often I have become friends with my neighbors because UPS can't deliver anybody's packages correctly out here in the foothills. Maybe YOU should teach your drivers the difference between "Street" "Drive" and "Lane" read more

Had the best experience today with the staff at this location the gentleman who helped me Jacob was very helpful and explained the options i had to ship my package with and also helped with my amazon return, got me in and out in a timely fashion and was nothing but smiles and customer service the whole time something other locations lack will be returning in the future! 5/5 all around read more

Great staff. Easy Amazon return process. Located in the Foothills so no need to go into Yuma proper..

This location is my favorite of the local UPS stores. The staff are all friendly and knowledgeable. Service is fast--making it very convenient to stop in. read more

The UPS Store - Entrance. Storefront. - Printing Services Near Me - Yuma, Arizona

Curious smiles and fast!! Great to have good staff that Know what there doing Sending out packages or mail this is my go to place!! read more

The UPS Store - Sending mail already a line at foothills Futuna rd UPS store - Printing Services Near Me - Yuma, Arizona

I've been to this store several times. Very reliable. Jacob today was very helpful and friendly and patient, very knowledgable

Very expensive and I paid for 2 day shipping that took 4 days to get there. Just go in and listen and look at the surprised look at the crowd at the prices. read more

You will be charged $10 to have a package shipped to this store if you are just a visitor. Wasn't it just $5 a couple years ago? If you don't call the store in advance and get on a list, they will refuse the package. It will be returned to the sender. Gosh, isn't internet shopping fun when you are on the road? read more

I ordered a solar panel from Amazon and had it shipped to this UPS store. I had previously ordered a few of the same panels and had them delivered to an RV park we were staying while traveling. Amazon had previously sent them using UPS so I decided to have this order delivered here. While I was having 3 outgoing shipments processed I noticed my solar panel box leaning against their wall. They told me that this was sent USPS and even though it was my package and I had ID that they would not give it to me. Instead they are going to have USPS return it to the Amazon and I can go to the local post office on Monday and maybe they'll be able to find it and maybe hold it for me. The manager or owner had a 'could care less' attitude. They claimed this was because I didn't have something signed with them for them to receive US mail. I offered to sign something and the only thing they would offer me was getting a 3 month mailbox for $85. It's unclear if they would have even given me the package then. I will never use this business, again. read more

I wish I could give this zero stars! No mention of a fee to pick up a package the SAME day it was delivered. They had to hold it for 2 HOURS and they claimed I needed to pay for it because I don't have a mailbox with them?!! I should have just had it delivered to my home but The option was listed as FREE. Anyway, just because I wasn't understanding the policy or reasoning behind this AND had my 8 month old son in my arms so it was impossible to try and figure it out, the EMPLOYEE in my photo VANGELLI? Or however you spell her name, *see photo* was ROLLING her eyes and talking back to me!! Would never do business with this awful person again! Too bad the manager was nice but was on her side. JUST WOW! read more

The UPS Store - Rude woman who works here should be fired!! - Printing Services Near Me - Yuma, Arizona

First, remember, these are not "UPS" stores. These are franchises, just like a McD's or 7-11. The idea is that the franchisee is allowed to use the UPS logo in order to attract customers. The only thing "UPS" about these stores is a UPS terminal. That said, many of us, most of us, have come to expect the highest level of service from UPS. Sadly, that is not the case with these stores. You have to watch carefully, otherwise you'll end up in Tony's little fiefdom here in Yuma. In what world, who's world, would you expect to pay a $10.00 fee to pick up a "UPS" shipment AT a "UPS" store? yes, if you use UPS to ship to this UPS store, and you're not a "boxholder", you'll get gouged. Welcome to Yuma. Say hi to Tony and have your cash ready. You ain't gettin' out with getting gouged! You've been warned. read more

This is the best UPS store. They have the best customer service and make shipping a package very easy.

I do NOT RECOMMEND . I am a UPS employee retired after 40 years and spent years in usps surepost processing through our facility. I have also been to dozens of UPS stores across the country and although independently owned, we're often at a higher standard than ups itself! EXCEPT this one, lone UPS store in Yuma Az, Yuma is a haven for RV travelers. I am trusting these stores to receive parcels as I travel, and I pay exorbitant fees willingly to retrieve both UPS parcels, USPS parcels, and those USPS parcels handled through UPS. After ordering necessities, Amazon determines at or after purchase which carrier to use, many many are those surepost UPS/USPS parcels. This store refuses to receive ANY USPS packages, UNLESS you rent a mailbox from their store! My needed items were irretrievable and returned. Without notification. A really bad business decision by this one store owner. I've paid between $5 and $10 per parcel received. Trust in the UPS store network is shattered. Do NOT blame Amazon for this owners personal policy against what ultimately could be even legitimate UPS surepost parcels. Some disclaimer should be advertised on any and all UPS store locators, Google maps, etc. to emphasize this lack of customer consideration. Yes it says UPS store. Yes they do relieve USPS there. Just not for visitors in what is unmistakably a tourist centric city. read more

Went in with an Amazon return, repeatedly emailed label to them to print.....they supposedly never received it. I even left and filled my car up at Fry's and got on their guest WiFi and sent it, supposedly they still never received it. I am in the midst of moving, my printer is still in a box somewhere, so they made me rent a computer log into my email and print it. Then the made me buy a padded envelope to put the jigsaw (in its original packaging and unopened). I paid, begrudgingly and congratulated them on a great job of "upselling". On my way out the door. I frequently use the UPS Store in my old hometown and have never been through this much of a nosebleed before to make a simple Amazon return. read more

I return and ship packages out from this location all the time and I have NEVER had any issues. The staff are great and are always polite.

Excellent service everytime we have used them. They are very professional, kind, and helpful. It nice to go into a very busy business and everyone has a smile on their face. A special thank you to Casey, Vangelie, and Analese for being so knowledgeable and having the patience to help us. So glad our friends told us about this store!! read more

The people here are great I won't say any names but the two sinks in the picture these people were talking forever and the lady was so patient and patient I made way more patient than the people in line behind me but these folks always take care of you with a smile has a bunch of them on staff always the ladies at front and the guy named Gabe in the back my name is Gabe so I like Gabe Brian, All good. Fast too. Parking is kind of small but other than that during the winter traffic gets hectic but Jesus is good read more

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I forget that this store is here but I finally remembered to try it recently. The service was okay and they were nice to me. I shipped out a bunch of padded envelopes to different states. They even offered to ship USPS with a surcharge. So I did that. I was surprised that it was cheaper than shipping USPS. So a couple days later, I returned to send more items. At that time, I found out I was charged the wrong amount; resulting in it being so cheap. So it was inconvenient because I could've easily shipped it in town but specifically drove out here. But whatever. Now fast forward a few weeks and my friends were telling me that they hadn't received their envelopes yet. So I paid to ship them first class on the 9th and we're at the 21st and people still haven't received their things. Wow! Needless to say, I will never, never ever, never ever ever, ever ever ever, E-V-E-R....send ANYTHING....through this place...ever ever ever, again. I'd rather drive into town and spend my time and gas to go there to ensure people will get their things when they should. read more

Very courteous service staff go out of their way to be helpful. Friendly and inviting.

I read a couple bad reviews of the UPS store in the Foothill but my experience there was great. I was greeted as soon as I walked in the door. There were several staff members at the counter helping customers. I was in and out within minutes. I'll be going there from now on instead of waiting in line at the Post office. read more

Wow!!! I didn't know that customer service is such a low priority for UPS!! The lady working there was just rude as hell! Had a letter I wanted to ship to Phoenix and all she was offering were the UPS services. When I asked for the USPS she totally talked it down which was very unprofessional!! "IF YOU SHIP IT WITH THEM YOU WILL NOT HAVE A TRACKING NUMBER SO YOU WILL NEVER KNOW IF IT ARRIVED AND WHEN" When I asked for the price difference she said it'll be there by Tuesday! Asked for the price again and she got rude by telling me that I should come down!! "EXCUSE ME???" Better get yourself a dictionary and look up the word CUSTOMER SERVICE! I'm sure it doesn't say anything about treating people like crap!! For the rest the store has lots of shipping supplies like envelopes, boxes, filling peanuts, tape, stamps and everything else you might need. I might come back here but definitely never gonna let that lady help me!! read more

Great stop I came into to get copies was greeted by a smiling employee. She asked what I needed help with today from there I let her know I needed copies made. She asked if I needed help using the machines. The young lady was so polite and helpful. She even told me about their prepaid copy cards that they carry and the discount it offers on the copy price. The young lady was very kind and put everything in a folder for me. This was a spot I enjoyed where there was actually customer service. read more

As soon as I came in I was greeted by a girl who also helped me ship something for the first time. It was a letter that needed to be their within two days, she walked me through everything and was very nice, especially since I had no idea what I was doing. I was also in a hurry so I got in their and was out in a few minutes! It was so easy and the service was great. read more

Convenient location in the Foothills with solid service. They also offer shipping via USPS! read more

The UPS Store - Printing Services Near Me - Yuma, Arizona

I love this store! All of the staff members are extremely helpful, they can help you with anything from shipping coffee mugs to printing out flyers for your yard sale. The staff members are very professional and know how to get the job done in a decent time. Love this store! read more

I just hate it when it's 2 minutes before a store opens and they already have a line outside, and won't open their doors, not two minutes early. But today...after waiting for that stroke of 9 am, they had the audacity of opening the doors two minutes after 9. Makes me wonder if they did it on purpose and toying with their customers. Not cool. read more

Worst service ever. Do yourself a favor and use another location. I can't believe that they treat people in this manner and expect to stay in business... read more

Do not use for general delivery! They tell you that you cannot receive a package there if you don't have a box with them unlike every other ups store I've used for this purpose, and then they charge you $10 for the honor of having your package sent there (it's $5 at every other ups store) read more

This store, although they get to display the UPS logo, will do the absolute least possible for you if you are shipping something with a prepaid shipping label. They refused to accept some large boxes, claiming they could not handle valuable freight at their location. They insisted that I take the shipment to the UPS distribution center, costing me another hour of time and effort. The staff at the UPS distribution center was surprised they would not accept the shipment. read more

I have experienced nothing but outstanding customer service from the staff at this location. Very professional. Very helpful. Always looking out for what is best for the customer. This is where I do all of my personal and business mailing. read more

Love this store. The staff has always been friendly and help this Senior when I get Confused. Makes everything seem simple. Thank you All. read more

I am always greeted by the customer service reps the moment I open the door. I arrived right when the last shipment for the day was going out and I needed some important papers overnighted. The man ran out and had the driver wait so that I my package would not be late. They gained a Customer for life. read more