They failed to diagnose my computer issue. I paid $250.00 for the diagnostic and part but my computer was still broken.

absolute outstanding service! I have very little computer knowledge and they took the time to explain all my options in a way I didn't feel intimated. They were able to save all my data and transfer to a new computer they found to fit my needs. Never once did I feel I was being taken advantage of to buy more expensive if it wasn't needed. I truly feel they are honest and want what's best for the costumer. I will definitely be recommending. read more

They are very knowledgeable! They are reliable, attentive and friendly! I will definitely refer them to my family and friends!

Top Notch Service! Customer service is great, Awesome to work with every time! They have all of our computer business when we're in need! They do great work every time, the Pricing is also great, customer service is outstanding! Why go anywhere else!? Support your local Business's!!! read more

Excellent service. Knew right away what the problem was and gave us several options to fix it. Was done in one day. We had a residual problem that turned out to be spyware and they fixed it on the spot. Fast knowledgable service. Reasonable price. read more

I had the extreme pleasure of doing business with Computer Solutions. My first contact in his business was with a retired couple in the waiting area who had just received some service. Being cautious, I asked out of earshot of the owner or any other employees how they were treated as customers. They responded very, very positively. That gave me confidence to inquire as to my needs to the proprietor. Jessie (the owner) was the first to help me and I noticed the friendly "We support Veterans" flag behind him. That was a good sign...no pun intended. Jessie took great interest as I explained my needs and I reluctantly confessed that I had been nursing my old Dell with Vista on it, since 2006! Jessie had just the solution for me and suggested that I look at several used Dell Laptops that he had in inventory. He offered me choice of all of them and I was so pleased at the bargain price that I placed an order for 2 of them. He helped me with LEGAL software at a reasonable fee and made it plug and play with Windows 10 and the complete Microsoft Office Suite. --- without any recurring annual software subscription fees! My computer operates like a dream and I am quite pleased. If I could, I would give 10 stars to him, his business and his staff. Say goodbye to the big box stores and online purchases and deal with an honest LOCAL businessman. Do not hesitate to invest in him and his products. read more

THIS RATING IS NO STARS! I would have given them 5 stars because they do outstanding work. July 10th, they cleaned up my computer in no time. July 12th, I brought it back to have my Windows Vista upgraded to Windows 7. The day after I got it back, my computer crashed. I lost EVERYTHING including the Windows 7 that I had just paid for. July 16th (pay day), I brought it back to have them fix it again. They said they would try. I argued that they owed me a fix and a new Windows 7. They ended up not fixing anything, saying there was nothing they could do. BUT if I wanted to pay for another Windows 7 download they could do that. I only had it for a day, only turned it on once and used it for 6 or 7 hours and it crashed. I had just paid for a Windows 7 Download and now they want me to pay for it again? I asked why I had to pay for it again. I just paid over 100 dollars to use the last one for 6-7 hours. They said that they get charged for every download and they have to charge for every download. I do understand that reasoning BUT I am very suspicious that they had just cleaned up my computer, downloaded a pricey operating system AND the very next day my computer crashed.( Keep in mind that it had never had any problems before that). And they don't have any contingency plans for that sort of thing? I would have accepted paying up to half of the cost, if they had even offered that BUT they didn't. THAT IS WHY THE GET NO STARS FROM ME! read more

I took my computer to computer solutions on August 20, 2013 and one of the guys was working on it. I took the computer there to give a small business some work. I picked up my computer on the 23rd and when I turned it on the computer still did not work. So I took the computer back thinking that there would not be another charge and I have all ready spent $125 for somthing that was not fixed. When I went to pick up my computer again the computer still did not work and they put on different programs that I did not have in the first place. Meaning I had to relearn new programs. This time it was $75 and they let me take the computer home before I paid. When I turned the computer on it still did not work and all I did wass turn in on. After anotther $35 I got fed up and just took the computer back, after paying the extra money. This is not a good business to take anything to. They are friendly at first but when something is wrong and it is their fault they become mean. I will be taking my computer to Stapes for know on at least I know the work and customer service is quality. I advise everyone in Yuma to also take the computer somewhere else. After talking to a couple I am not the first customer that they have over charged. read more