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The UPS Store

3.8 (9 reviews)
Open • 8:00 am - 6:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

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3 months ago

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5 months ago

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5 months ago

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8 months ago

Returned 8 individual packages today- Janet was great, she was quick, helpful and patient. Great service!

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2 years ago

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5 years ago

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9 years ago

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10 years ago

Very friendly and knowledgeable staff. I go here for all my business and packaging needs

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10 years ago

Excellent customer service. Amy has been friendly and professional to work with. Highly recommend!

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Ask the Community - The UPS Store

Moon Mountain Mail - Business sign.

Moon Mountain Mail

(22 reviews)

I should have read the recent reviews but I didn't. I…read morecalled first thing on Monday morning and spoke with Skyler who was very pleasant on the phone. He suggested that I use their website to start service as he was waiting for toner to be delivered and therefore couldn't do the paperwork manually at that time. He advised me that after I completed the online process I would receive a response email from them the same day. I went online, completed the form, uploaded the required 2 forms of ID and I paid the $84 fee for seasonal service. After a few hours when I didn't receive the email he promised, I tried calling. The phone just went into a continuous loop or ringing, hold music and ringing again. I tried several times throughout the afternoon with no luck. I wondered if I had perhaps made a typo of my email address so I sent an email to Moon Mountain Mail inquiring about my account. I received no response to that email. On Tuesday I tried calling again several times with no luck and still no reply to to my email. On Wednesday, my husband and I drive 45 minutes to Quartzsite to see if we could get this service going. There was a man at the counter in front of us who had received notification that an expected package had been delivered. He had supplied the clerk with his box number. The clerk went to the box to check and came back to say that the package had not arrived. The man was rightly perplexed since he was looking at the tracking on his phone that said it was delivered. The clerk advised him that Moon Mountain accepts the truckload shipping which updates tracking for everything on the truck's manifest. He went on to say that it could take them 2 or 3 days to process those packages and the customer would need to check back in a few days. Since we run two small businesses, this delay in receiving shipments was concerning but I waited my turn. When it was my turn I explained why I was there. Skyler told me that it could take a few days for me to get a response to my email because he's out of toner (I didn't process that comment immediately). I asked if he could please get our account set up as we currently don't have a shipping address in AZ. He said we would need to come back later in the day. We went outside and discussed the fact that the facility is chaotic, the customers are disgruntled and the building doesn't even look set up for business. The door doesn't close, the cement stairs are deteriorating and then there was the comment that he couldn't process my email because he doesn't have any toner. We decided that perhaps we should just cancel the service before it even starts. So I went back in to let him know that I'd really rather just have my money back and never mind starting the service. I expected he would process that transaction for me, but he told me that I'd need to handle that with my bank. I didn't bother to tell him that I worked in the banking industry for 9 years and I know how this should work. I couldn't be bothered at this point. I do businesses with organizations that make customer service a priority. I told him I would do that and I did. This place is slipshod at best. Read the rest of the reviews and find somewhere else to do business.

I put in the address to Amazon for delivery. I kept getting flags the the address "could not be…read moreverified". I tried calling and sending email. Cannot get responses. They are children that need to be better trained.

The UPS Store - copyshops - Updated May 2026

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