A UPS store in Smithfield Rhode Island was very good. The staff was super friendly. The cost was free to use my return of my Amazon products and no envelope needed. I was in and out of the store in less than two minutes. Service was unbelievable good thank you for an awesome experience. I really liked that I could just go in the store scan the sheet from Amazon and they would take the package and give me a receipt in less than 30 seconds. read more

I was in Smithfield and I remembered that I needed to get some packaging and shipping supplies, so I decided to stop at this UPS store and see what they had. They had a good selection of packaging items and I was able to get what I needed. I noticed their printer/copier as well, which is a good thing to know when you need to make copies. Friendly staff. read more

The UPS Store - Shipping Centers Near Me - Smithfield, Rhode Island

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The owner for this store and the Warwick store will charge you $4 to make one copy for a UPS label. Staff is rude and unaccommodating. Asked to communicate with manager who never returned my phone call or email. I mail alot with UPS and I would recommend going to Wakefield or Providence before going to the Warwick or Smithfield UPS store read more

I am usually here for Amazon returns. It's very convenient and the employees are friendly and efficient. They have your expected supplies and services: boxes, envelopes, tape, cards, copier. read more

This store provides the best customer experience I've ever had. The staff, mostly young and energetic, are all super friendly. They recognize you as a regular customer (even when you are masked!) before you even enter the store! Anthony provides great advice on shipping and mail forwarding, and is always wiling to be flexible in offering a variety of shipping and forwarding services in person and over the phone. Highly recommended! read more

During the COVID 19 crisis shipping things for a mutlitude of reason have come to pass. I have stood on post offices a variety of UPS Stores and even Kohls to meet my growing needs. Yet of all these places this The UPS Store stands out for me. This group has such a patient and we'll knowledge approach that one can never go wrong using this store front. The efficiency of the moving of materials is unrivaled. Located conveniently on Route 44 and less than a 1/2 mile from Route 295, please go see Carrisa and this amazing staff for all you shipping needs! You will not be sorry! read more

First and last time i will go to this location. Gentleman behind the counter was beyond RUDE. Seriously, if you do not like your job or working with the public get a different position. Will not recommend this location. There are many others whose employees are beyond nice and kind. read more

I went back to try and return the same box a few weeks after the issue I had at UPS Store. This time the rep was friendly and helpful. She explained the Verizon issue. I brought my own box this time and the label that I had brought in the last time. read more

I had several UPS packages to drop off, so I went to my local UPS Store. I had a small USPS package also. I have been dropping them off there for years. I was told they no longer take USPS packages. I decided to just mail it from my house because it is inconvenient to go to the USPS. I asked if UPS sold stamps they said yes so, I bought two books. When I got home, I realized they had charged me $28.00 for 20 forever stamps. Those stamps are only .60 cents each. I paid $1.40 each I called back to return the unused book and they denied me to do so. If they had said yes, we sell them but at a much higher price I would have never purchased them. Never buy stamps at UPS. They should not be allowed to take advantage of people as such. If they are doing this with stamps, I can just imagine what else they are radically raising prices on. read more

To the young lady with long red hair. Would it kill you to smile? Would it kill you to not be such a miserable b**** to customers? I witnessed you treat an elderly lady who was not familiar with return codes and smart phones like utter garbage. You need training in customer service. I don't care if you're tired, hungry, over worked and underpaid, you are an awful representation of your generation and you should not be working anywhere that allows people to see your miserable, rude puss. I don't know what you're problem is but trust me, people out there have it much worse than you could ever imagine. Buck up kid, you have a long, miserable life ahead of you with that nasty attitude. read more

I had to send something out via UPS. When I arrived three people behind the counter talking- they saw me waiting and still kept on talking. After I said something one responded Oh You need help. Practically threw my receipt at me- First time here and it will be the last time- Customer Service needs to improve read more

I went to the ups store in smithfield to ship out 3 packages. I was advised that two for the items needed to be shipped together, as there was only 1 shipping label provided. I purchased a box and tape to be able to ship as one package. I was then advised that I am not allowed to package items in the store and that I needed to go outside into the cold and put the package together. Confused as to why because I didn't get an explanation as to why I went outside and put the package together. The sales clerk Chris, obviously knew I was outside, but locked the door and refused to take the package. The store closed at 3 pm and I finished packaging at 2 minutes after 3. I was then advised that I needed to come in earlier and be aware of the store hours. He had already taken and scanned the other package but failed to give is a receipt or anything for tracking. When I spoke with him after he refused to provide any type of receipt and said the store was closed, so now I have no way to track the one package he did take Such a rude, unprofessional and disappointing visit to the ups store. It seems as though some customer service training is in order. read more

Really friendly and helpful staff. I was in the parking lot with my 3 year old son and a male employee came all the way to my car to help me bring a large box in! That was one of the nicest things a store employee has ever done for me. A female employee was also particularly helpful when I had to return a modem to Verizon and she said they frequently lose them and to make sure I kept the receipt- well good thing I did because Verizon claimed I had never sent it back- thank goodness for that employee or I would have been out $350! read more

This is definitely my favorite UPS store in the state. The staff is always friendly and professional and the location is great. I've never had to wait in any long lines which is a huge plus for me. I like getting things done fast and this is the location to go to if you don't want to wait forever. Keep up the great work :) read more

As a long time UPS customer and go to most UPS stores in the southern NE area this is the worst by far!! Rude lack of knowledge and the most expensive I've been to in the 15 years I've been shipping. Avoid this store at all cost. It feels like a bad used car dealership!!! I felt dirty when I walked out!!! read more

In the days of print at home labels. Online bill pay etc. there is not much need to ever have to leave the house to mail packages or letters. I always try to avoid these type places because it's always busy. I don't wait in line well. This location however is great. It's neat and organized and clean. It's very easy to find what you may need for shipping. It's not usually very busy when I go there but the few times it was the line moved quickly. When the line started to form someone else came out and helped. Every time I am there I have a good experience. If you need to actually leave the house and send something out this is a great place. read more

I went here for a notary and this young girl I asked for help told me she would get someone else to assist me because "she had already done some that day". She was rude to me and also her co workers. My question is, if you can't do your job, why are you working there? A manager should speak to her about her non existent work ethic and the importance of politeness not only to customers but to her co workers as well. Everyone else was extremely helpful!! read more

Quoted me 10 cents per printed black and white page on the phone. I get there and copier won't read my stick drive. Salesman uses PC's USB slot to print the page for me, then says I owe him three dollars for "computer assistance." I mention using Staples next time, their copiers read my stick drive just fine, he reduces his ask to one dollar. I slap my dollar on the counter and leave. Never going back there - he acted like ripping me off for 90 cents was him doing me a favor. I don't think so. How many other people has he casually ripped off? read more

I've lived in Smithfield my whole life. Never really visited this store myself much. My wife usually takes care of my shipping needs. I had a package that needed to be mailed the day before yesterday.... The wife said to go to the Smithfield ups store, so i did. Upon walking in i was greeted my Anthony, extremely knowledgeable... He took care of everything (wrapping, packaging, etc). I cant thank him enough. While he was taking care of my shipping needs he told me of the other services they provide... I was in need of new business cards anyway and gave him the order... Again I was 100% satisfied with the service, quality and speed... This guy is definitely an asset to the owner of this UPS store... With that said, i did read 1 negative review and find it highly unlikely that this guy with the negative review was talking about the same person i did business with. I personally have 6 kids and know kids will be kids. But Anthony is 100% professional I will highly recommend this store to friends and family. read more

Anthony and the staff at the UPS store #0432 are exceptional. I ordered an Apple Watch from Apple/shipped by UPS. I wasn't home when they first delivered. The watch was supposed to go to access point Store 0432 in Smithfield the next day. It wasn't there - 3 days in a row. Although this is not an issue that the store created, Anthony and his staff went above and beyond to find out the location of the package, then called the dispatcher who called the driver to meet me so I could get the package in time for a birthday this weekend! This is amazing customer service. What a team! Thank you Anthony and staff, you truly saved the day. read more

Just had a table packed and shipped by them for delivery to me in New York City. The staff couldn't have been more helpful and courteous. I'm really very impressed. read more

I have done business at this store location several times. I have to say 5 stars is very very appropriate. Anthony was cordial and he helps to explain the process. The rest of the staff likewise is very helpful. I have since recommend them to my friends who often need to ship large motorcycle parts. The items get packed securely and there is never a problem. I would give it 6 stars ... if I could read more

I returned a package in its original container that would have cost me $50 (minimum rate) in freight, however, Erica was able to "re-size" the container without affecting the contents that resulted in a savings of $30. I can't say enough about the courtesy, kindness and especially willingness exhibited in serving and satisfying their customers at this UPS store. Great people going out of their way to serve ! read more

Friendly staff make this place a pleasure to ship from.

I have been in business for over 16 years and I have used several companies along the way for our printing and shipping needs. I can honestly say that Anthony C. and the entire crew at THIS UPS Store are the best I have ever worked with, by far. The professionalism and quality of work are 2nd to none! I would strongly suggest to any individual or business owner to work with the store manger Anthony and his staff on your next printing or shipping project, you will not be sorry. On top of the great service, the prices are extremely competitive as well. You really can't go wrong with Anthony and this UPS Store! read more

I always come here for all my shipping needs and other related stuff after today, I would consider living in this place of business. I walked in to get something faxed. The process actually added years to my life because it seemed like the young man, who was a young weird Al look-a-like, knew exactly how to fax it. I was so certain it was faxed I nearly climaxed. During this process I was told my daughter would do great things and she was allowed to frolic as freely as she pleased. Which I really appreciate. By the way, she frolicked for a solid two minutes, after all the faxing was so fast I the flash himself was employed as a part-time helper. She stared in awe as "Weird Al" expertly sent the greatest fax I have ever had the pleasure of witnessing. Also mind you there were three other people working and all of them working with the ethic of Jesus and Moses fused together. Not one of them had to assist due to Al's adept usage of the fax machine. So as my attention is held by his wonderful, yet masterful work I here a man. I then see mister fabulous, bald headed tough guy, loaded with positive vibes and happiness, loves his life approach me and compliment me by saying "THANK YOU FOR BEING SO MILD MANNERED, YOUR CHILD IS SO WELL BEHAVED" I said "thanks". She sat there in glee. This guy knew exactly what he expected of me. First of all it seems like the love kids here. I was there with entire village whom had all rejoiced in the wonder that was this glorious fax mastery. I wonder why? What a total HERO this guy was. I've been in there before where this guy waited on me. He was a hero then too. I will always do all of my business here for the rest of my life. I should have thrown my self and my entire life savings on the counter in exchange for the miraculous service I had the privilege of experiencing that day... I can die happy now. read more

The Smithfield UPS Store is an excellent source for shipping, packing print design and printing services. My company has been very happy with the design work of multiple documents, contracts, brochures etc. and personally I had them ship some homemade apple sauce in mason jars that got there safe and still frozen and important docs internationally in quick order. Use them no worries and very reasonable. read more

Quick, easy, efficient. This store takes care of your shipping needs and gets you rolling in as little time as possible. What more could you ask for? read more

I had the pleasure of working with many UPS stores in the past and would highly recommend this location on the top of the list! They are always prompt, efficient and attentive to my needs. Their staff is incredible - especially the store manager Anthony! He was very knowledgeable about the products and gave honest advice. The finished product came out great and the turn around time was unprecedented for this industry. Thank you again UPS Store and Anthony for making this process so simple and I couldn't be more happy with my decision to bring my business to you. I'll be a loyal customer for many years to come and would feel comfortable referring all my friends, coworkers, customers and family members to you for your service. Keep up the great work!! read more

Let me start out by saying that I have frequented this store many times over the past 6 or 7 years and kept going back so it couldn't have been too bad for me to keep using them for shipping merchandise for our Ebay items. It seems the larger odd sizes and large heavy items are where I am not happy at all. Most recently, I had to ship an item that weighed 16.95 lbs and was 66" L x 17 1/4" W and 6" Deep. (Okay, so the 17 1/4" size had to be 18" because they round up). But please, go online to the UPS website and get your 'estimate' of these sizes. I came up with a price of $66.81 (for the 17"- I rounded down). I get there and they had the same weight, same length and depth but rounded up to 18". They wanted me to pay over $80, with no insurance!! I got back in my car with the package and drove 12-15 minutes to the main UPS facility in Warwick... guess what, I paid less than $69 with insurance. I drove back to the Smithfield store and asked them why was there such a large discrepancy - showed them the slip/ receipt that had all the measurements. They said that the main UPS facility must not have measured it properly, the prices online are an 'estimate' and said more things that made no sense! Even if you add an inch to every figure above you don't come close to the over $80! So- based on this recent transaction, I will drive to Warwick and save money. I think this UPS Store must charge higher prices than the real UPS facility. What else could it be??? read more

Of all the other UPS stores or printing businesses closer to my home, I prefer to use this location. Great personalized service and attention to details. I often ship international. The staff has always suggested the best shipping service and price. Even though it wasn't in their catalog, they went over the top to print my custom business card. Congratulations!!! Did I mention friendly staff? read more