I come to this local USPS often and I can't say enough good things about the staff. Heather is…read moreabsolutely amazing - I recently had an issue and she went above and beyond to help me resolve it. Her patience, professionalism and kindness truly stood out. Everyone here is great and consistently pleasant, even when things are out of their control (because... government). Dealing with the public all day is not easy, but this team handles it with grace and a positive attitude. Thank you for being such an awesome place in town for those of us who actually enjoy going inside and interacting with real humans, even for the small stuff. It really does make a difference!

About a year ago I submitted a 3 week hold mail request. The mail was redelivered a week early-…read moreleft on my porch with the hold mail slip with the correct resume mail date right on the top of the pile. Luckily, a neighbor noticed the pile and retrieved it before it got soaked. I recently had my mail held for two weeks. When service had resumed but I had only received 4 pieces of mail I went to the post office to pick up the rest. The female clerk on the desk on 2/27 handed me a loose pile of mail. When I started to go through it I realized that I had at least 25 pieces of mail belonging to 3 different Portsmouth residents who lived at different addresses- credit card and bank statements, letters from health insurers, etc. In the middle of this pile I found a hold mail slip for one of these residents who was not due to return for another 2 weeks! If my two experiences with this post office are an example of how their operations are being run, it appears that some significant changes need to be made.

My trust in the US post Office is complete. I sold online for over 20 years. It was my website with…read moreover 3500 skus. Every day we shipped orders. Every day we were treated courteously, professionally and we felt important! Every question answered with patience. I can't imagine life with a privatized post office. And, it's so easy to use! Support the post office. We need it.

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Slightly different post office location as they don't do shipping services. Came here to get my…read morepassport card and the young lady behind the counter was an absolute delight. Made a couple mistakes on my paperwork and she had me correct them, no attitude or anything. She was great. Even opened the door a couple minutes early so I wouldn't have to wait in the rain. If you have any passport related tasks you need done, go here and hopefully you get the same lady.

I have the most awesome, amazing carrier at 3070 w Shore Road. He's extremely helpful, courteous…read moreand reliable. Excellent regular carrier Carmen Falcon

My preferred local post office for three reasons:…read more 1. Late hours...open until 9pm 2. Self-service kiosks for common transactions 3. 24/7 Drive up mail drop You can also do passport transactions here and it's centrally located right off exit 38 off of route 95. Even when lines are long, the staff gets you on your way as fast as possible and is always knowledgeable.

Love this Providence USPS hub location! Its extended hours (lobby with clerks open to 9 pm on…read moreweekdays, unheard of!) are so convenient and helpful when I have something that must go out that day, but I've missed the cutoff at my local location. Lines can be long, but the self service kiosk can help me most times. Sometimes people jam the package bins, though, which somehow goes unnoticed by staff, and means you have to get in the sometimes long lines anyways. There are a wide range of extra services offered here, and tons of a wider variety of the free priority packaging options than most other locations have. There's a large parking lot, but people whip through it, so be careful! This location and its convenient extended hours are such an asset for local small business owners and residents alike.

I'm not sure if it's just me, but every time I come to this particular branch there is always a…read moreline. The average wait is usually about 10-15 minutes, so it's really not a problem, however there's usually some dumb-ass at the counter being unreasonable about something or other. It's similar to watching a real life talk show because you get to hear all of their complaints and problems. Such drama. The folks that work here are helpful and pleasant. They have always been eager to assist and are efficient and professional. There's usually only ever one or two people working the counter even though the building is huge, so I'm not sure how many people are doing other tasks in the back. I really appreciate the US postal system and how efficient and convenient they are. I enjoy having my mail delivered to my house and have a lot of respect for the letter carriers who make their deliveries everyday in all types of weather.

This post office has always sucked but Covid has made it even worse. A line practically out the…read moredoor and ONE teller with 2 additional empty registers. Clerks who feel the need to constantly over explain every minute detail of a transaction regardless of what the customer asks. They also allow people to get in-line who are clearly not even close to ready to send a package and then allow them to cut back into the line when they are ready. Customers should be told to have their package READY TO SHIP!! Do not go to the register with a pile of loose papers and ask questions then think you don't have to wait in line again. The waiting is honestly insane. How can you be constantly busy but only have one clerk. It's not like it's a sudden rush. This post office is always busy and the clerks and the wait are always ridiculous. The worst part is that the clerks are not even sympathetic when you get to the front of the line to ship one item after waiting 30-40 minutes in line. This system clearly needs to be streamlined. How about self serve kiosks for flat rate packages? We can't all print our shipping at home so why not make it easier in the post office. Clearly the postal workers have jobs for life because they do not care in the slightest about the speed of their work, the care of a package or the time we will waste waiting for them. And god forbid if a package gets lost.... it's like "oh well... your loss". I honestly have nothing good to say about the postal service at all but this location is one of the worst!!!

I stop in here every now and again for quick drop offs and there is often no wait time, and staff…read moreare friendly and quick. There's usually parking out front too. Excellent!

It's surprisingly difficult to write a review for a post office because, honestly, what exactly are…read moreyou supposed to say? This is the Centredale Post Office in North Providence, and my experience here has been pretty much exactly what you would hope for from a post office: I come in, take care of whatever I need to take care of, and leave. I've never had a genuinely bad experience here, but I also can't say I've ever walked out thinking, "Wow, what an exceptional post office experience." I'm usually here for something pretty basic, either buying stamps or occasionally sending a package, and the process has always been smooth. The employees I've dealt with have been perfectly pleasant and helpful, and I've never encountered the kind of surly, miserable customer service that seems to be a rite of passage at some government offices. The building itself is clean, and there is a good amount of parking, which is actually a bigger deal than it sounds. The location on Smith Street is convenient, although pulling out onto Smith can be a little annoying when traffic is heavy. My one real complaint is the lunch situation. There have been times when I've shown up during the middle of the day only to find the counter closed for lunch, and the timing has seemed somewhat arbitrary. On one occasion I came around 2:00 PM and they were closed for lunch. I came back the following day around noon and, again, they were closed for lunch. Maybe there is a perfectly logical staffing schedule behind it, but from the customer's perspective it can feel like trying to guess when the post office has decided it is lunchtime. The posted retail hours are generally 8:00 AM to 5:00 PM on weekdays, but a midday closure can be frustrating if you have a package that needs to go out or simply need to buy stamps and have limited flexibility during the workday. Overall, though, this is a perfectly adequate neighborhood post office. It's clean, there's plenty of parking, the staff have always been nice to me, and the basic transactions I've needed have been handled without any drama. I wouldn't go out of my way to visit this particular post office, but if you live in North Providence or happen to be in the Centredale area, there's really nothing here that would make me avoid it either. Three stars feels about right: competent, convenient, and perfectly fine, just not exactly an experience worthy of a commemorative stamp.

Ok I have to update my review for several reasons. I have an online business and I literally mail…read morethings out every day so I come here every day and I need to update my review to say that literally all the women and female employees that work here are AMAZING- they always go above and beyond!! I could probably be considered an "annoying client" because I often try to pick stuff up when I know it is there- but they always have no issue and happily do it! I also like to come in close to closing time (which isn't really that big of a deal bc all my labels are prepaid) but when I see the door locked and closed at 11:58 on Saturday's and on 4:58 during the week I get really upset because they shouldn't be closing early no matter what! But come to find out it's a gentleman who always closes 2 minutes early! It's a man that is constantly closing 2 minutes early- so kudos to the women who work here but the man who constantly closes early that's not right and it almost caused me to avoid this PO completely. If it weren't for the women who have helped me the last few times I've been in- I may not have returned! So thanks ladies for being consistent and amazing ! And the guy who closes early- PLEASE DO NOT!!!!

I know it's just a post office, but I have to Yelp it! Mary Ellen is the single most helpful USPS…read moreemployee I've ever met! Always friendly and helps solve shipping questions with a smile. :-) I will drive out of my way for service like this!

George is the Best! Call him this morning, Hey George I need…read moreyour help, no problem stop by. First thing he asked "YOU WANT A CUP COFFEE" Thanks George, couldn't have all my paperwork by Monday, without you! You're The Best! Thanks Again Georgia

Somehow I stumbled across them. I'm not sure if I was online or from a flyer in mail. We had a box…read more& an envelope to send out and I wasn't sure of the best way to do so meaning price and lead time. Told hubby I wanted to bring them there so I could talk to someone and weigh my options. I was SO glad I did! The owner was extremely helpful. He showed us our options & prices. Suggested the best way to send the envelope since it had some important info in it. When we left we were very pleased with the service & definitely plan on going there for our shipping needs in the future! Oh!! and they also sell packing supplies and have a kind of gift shop too! If you're in the area and the south attleboro post office is wicked busy or closed I suggest you go a little more south & check them out