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Pawtucket, RI

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US Post Office

3.0 (8 reviews)
Open • 8:30 am - 5:00 pm

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8 years ago

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5 years ago

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9 years ago

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4 years ago

It's horrible only one teller working and no help what so ever -- even if you call your on hold for a hour

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9 years ago

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5 years ago

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11 years ago

Don't take this the wrong way, Pawtucket, but I was surprised at how clean and helpful your post office was. Will def use this branch again.

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10 years ago

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US Post Office

US Post Office

(10 reviews)

My trust in the US post Office is complete. I sold online for over 20 years. It was my website with…read moreover 3500 skus. Every day we shipped orders. Every day we were treated courteously, professionally and we felt important! Every question answered with patience. I can't imagine life with a privatized post office. And, it's so easy to use! Support the post office. We need it.

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

US Post Office - postoffices - Updated November 2026

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