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Providence, RI

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US Post Office

4.5 (4 reviews)
Open • 8:30 am - 5:00 pm

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US Post Office

US Post Office

(10 reviews)

My trust in the US post Office is complete. I sold online for over 20 years. It was my website with…read moreover 3500 skus. Every day we shipped orders. Every day we were treated courteously, professionally and we felt important! Every question answered with patience. I can't imagine life with a privatized post office. And, it's so easy to use! Support the post office. We need it.

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

US Post Office

US Post Office

(9 reviews)

Olneyville

This has been my post office for the five years I've lived in Providence, and it wasn't until a…read morevisit to another post office in Providence on the Friday before Christmas that I realized I had yet another reason to feel lucky to live in the 02909. I was misguided in assuming the other USPS would be more convenient simply because I was driving by it; I'm sure we can agree that customer service trumps geography when you have the choice. But I'll save the story of that frustrating Friday for the appropriate review, and instead detail the positive aspects of the Olneyville Post Office that put that other, lesser USPS to shame. I never have a problem finding parking here. There are about 6 or 7 dedicated spots in a small lot across the street, and a few street spots out front. And the post office is located between two intersections with stop lights, so I usually don't feel like I am risking my life crossing the street to the front door, either. I rarely wait in line for long here. Even on the busiest days for the USPS, the queues at this post office move at a reasonable pace despite the fact that I've never seen more than two people behind the counter at the same time. Best of all, there is no sense of claustrophobia, with plenty of natural and artificial light, and lots of room both in the foyer, where the post office boxes reside, and in the customer service area -- where two or three large tables are available for boxing and addressing packages. One of the regular clerks can come off as curt, but I think her personality is just a bit brusque, and I have gotten her to crack a smile on more than one occasion. Service is generally pleasant and staff are usually as helpful as possible. If you wait in line to speak to a clerk to consult about packaging, they let you step aside and pack your item and then cut to the front of the line when you are finished. Even when I have witnessed language barriers between patrons and clerks, I have never seen frustration from the latter, only patience and care. Yes, patience and care. At the post office. I guess you can't blame a small town girl for taking it for granted, but now I definitely know not to.

Trying to reach the Warwick or Providence post office is ridiculous…read more Service has been terrible and there is no way to contact the post office master in Providence. So--I guess you are interested in putting yourselves out of business and are forcing us to do everything on line! Good job!!!

US Post Office - postoffices - Updated November 2026

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