BOB at the branch took care of me getting me to my local carrier who got my package to me that day…read moreat 24 Horatio Lane, Thanks Guys for the Professional and courteous service. Greatly Appreciated. MB

BEWARE! They have lost a Registered Mail item of mine and after being reported to the post master…read moreat this location, I have not received any information except that they do not have it! Online tracking indicates it has not left this location. This envelope contained numerous sensitive documents with my personal information which will be difficult and costly to replace which is why it was sent Registered at a cost of $44.25!

I received excellent and friendly service while awaiting a fax from the CA DMV for a lost licence…read more The kind staff took my number and offered to call me so i wouldn't have to waste a trip there and considering it was only a $2 charge i was very impressed with how they made sure i was well taken care of. Very, very nice experience.

Have been there several times and get the sense that the person who works there doesn't really want…read moreto do their job. I am disappointed in their customer service. One time I asked for a receipt when leaving a package and was told "we don't do that" .....really???? Went again to ship something overnight and was told I would be better off going to Hyannis to ship it....because that is where the real Fedex office is.....really??? I will be using UPS in East Falmouth for all things in the future. The UPS staff seem to have a really positive, can do attitude!

This is a GREAT post office. I started going here years ago when Nancy was the Master. She set…read morethe pace and everyone who has followed is wonderful. They actually hurry when there's a line instead of acting like they're killing time until their next TV program starts. I drive out of my way but it's more than worth it.

First thing it was open on a Saturday. The postman was Super helpful and the place was clean. I…read morethought I was in a dream.

An OK US Post Office. It has beautiful murals depicting Falmouth history. While it has a somewhat…read moreconfusing layout&the service can vary on who's there, it's the friendly neighborhood post office. People socialize. It tends to be short staffed, so if you have serious postal issues, be prepared to wait at least a half hour. If your mail gets lost... good luck. Parking is a challenge in the spring&summer. There are nearby public lots. It's alright, has a friendly neighborhood feel.

Would like to formally thank Ash from the Mashpee post office for her exceptional performance…read moreduring what can only be described as: "Certified Mail Meets Medical Emergency." After fainting at the bank with a blood pressure apparently sponsored by powdered sugar and dehydration, Ash calmly: retrieved my certified mail secured the envelopes maintained operational continuity informed EMTs, "She's a fainter" and kept the United States Postal Service moving like the last functioning institution in America. No panic. No confusion. Just calm New England efficiency and commitment to procedural excellence. At one point I was horizontal while my legal documents continued their journey through the federal mail system. Honestly inspiring. If the technology fails, the United States Postal Service and my stubbornness remain undefeated. 10/10. Would faint near this post office again

As with most things having to do with our current government, this post office is the epitome of…read morepoor service. Good luck, trying to get them to answer the telephone. Changing your address don't even try to get help from the USPS Absolutely the worst

Old charm Post Office with all your postal needs. Area is busy so be patience for parking.read more

Great post office with the feel of one of those old time post offices from years past. They get you…read morein and out very quickly. People are really nice. Why only 3 stars? Because they have one of the worst parking set ups of ANY business let alone a Post Office. You have to park at an angle because they share a (small) lot with a packie. Because of the angled parking sometimes its hard to get out if you are taking a right turn out of the parking lot. This causes my review to lose two stars. Summary: Great service is hindered by the bad parking situation.

Great post office!! I had two packages go missing for my wedding bridesmaids proposal boxes…read more Mike called me immediately upon putting in a request at USPS. He was so helpful and patient? Not only did he do the box that had gone missing going towards East Falmouth he even did the box search report for one going to Dallas for me. Excellent customer service! Just to compare, I haven't even heard from Dallas yet so I am very impressed with the service here.

Always had great service here never has there been a problem. People that work here are very…read morefriendly and very professional

Just a great post office. The people there are so helpful and kind. Thank you for your service.read more

Couldn't be better. Staff are knowledgeable, helpful, and friendly. This post office is a crucial…read morepart of the town's life. Going there sets the day off on the right path. Thank you, Cotuit Post Office staff.