I visited this particular location two times in June of this year. My Dad had just passed away and…read moreI had boxes of his hand made, one of a kind items that needed to be packed & shipped to my home in California. I was an absolute mess... Emotional, tired & nervous that these irreplaceable things would not arrive safely. My first interaction was with Mike. Let me tell you, it doesn't get any better than the service he provided. I hope he's a manager - if not, he should be. He was kind, patient and a true class act. Best customer service I have ever received anywhere, from anyone. Thank you for your kindness, Mike. I came back the next day and worked with Aaron. By this time I was just done, and not to mention I was on my way to the airport to fly home.... I was out of patience. Lucky for me, Aaron had enough for the both of us. He was great to a grieving/impatient woman, and I am grateful. All 4 of my boxes arrived in perfect condition. The time and detail they put into packing everything was evident. Thank you guys, so much. I can't tell you what it means to have my Dad's items displayed in my home... Bottom line: top notch all around. Promote Mike, he brings a huge amount of integrity to your store. Regards to all of you!

We had a fabulous experience here today. The staff was friendly and it was easy to get some…read moredocuments notarized even though we did not have an appointment. I'm surprised by some of the negative reviews as that was not our experience at all. Ours was A++ all around.

Horrible!. No other word to describe FedEx service. My experience: Staying in a Hyannis vacation…read morerental and I broke a fridge part. Had Kitchen Aid overnight a replacement part via FedEx. Paid extra for overnight and more for Saturday delivery. Driver went to wrong address and they claimed I wasn't home. Not so. After numerous calls and chats with FedEx they realized they screwed up. Day after day I contacted them. More than 4 hours invested in chasing them. My OVERNIGHT package finally delivered FIVE days later. By then I had left the rental house by contract and have to now get a professional to install the part costing me $300!!! If it was delivered even 2 days late I could have done the job myself for $0. FedEx not willing to help. Pathetic delivery service and customer service.

I needed a package delivered by a certain time and this office assured me it would get there by…read more10:30 the next day. The package was an hour and 5 minutes late. I was told that the workers were new and that I should have been informed no guramtee over holidays and that they were sorry but there was nothing they could do. I went to the corporate customer service and they denied my request to be compensated. What a sad state for a company that makes as much money as they do. No accountability at the store on North Street or corporate. I will never use Federal Express or this shipping office again.

We had a great visit to the Cape and might have gone overboard with gifts from Truro Winery and the…read moreFlea Market. Quick Pack and Ship went out of their way to package our finds including glass items that were just a day behind us upon our return to Florida. The extra care was greatly appreciated!

I forgot a backpack in Wellfleet. I called Qwik Pack, asked a friend to bring it to the store, and…read morethen Qwik Pack called me back. It was packed by them and shipped out to me promptly, and it arrived at my house in perfect shape, with obvious great care given to making certain nothing was damaged along the way. Could not have asked for better!!

i cant say en positive things about this busines, the owner is extremely knowledgeable and helpful…read morewhen it comes to any shipping needs or questions. The hours are convenient and it is always clean and organized. I have all of my mail and packages shipped here and I don't have to worry about losing anything or things getting lost in the mail.

Consistently the best shipping experience I have had anywhere. I will go out of my way to drop off…read morepackages here rather than go to UPS or FedEx directly. There's some magic in the fact that you're interacting with the owner of the business, the service is excellent here.

Very helpful. I tried to print my shipping label at work and it did not scan when I got to FedEx…read more The gentleman at the counter was able to help me send the original to FedEx and he was able to print labels and off my packages went!! Thank you so much!!

This is no reflection on the politeness of the staff - but I walked into this FedEx location in the…read moremiddle of the day - I was the ONLY customer in the entire store - and it took them 56 minutes to ship a package to New York City - inexcusable! Their computers are old...FIFTY SIX MINUTES PEOPLE! AND - I have a Fed Ex account!!

Have been there several times and get the sense that the person who works there doesn't really want…read moreto do their job. I am disappointed in their customer service. One time I asked for a receipt when leaving a package and was told "we don't do that" .....really???? Went again to ship something overnight and was told I would be better off going to Hyannis to ship it....because that is where the real Fedex office is.....really??? I will be using UPS in East Falmouth for all things in the future. The UPS staff seem to have a really positive, can do attitude!

We requested that they package and ship some clothing for us from Cape Cod to Utah. We brought the…read moreitems in and paid for the packing and shipping. We did not see them pack the items, but felt it was straight forward. Upon receiving the package in Utah, we were presented with a mangled and taped up box. The box they utilized was a box from a sleeping bag (think of a box off of a Walmart shelf). This box was never designed for or intended to shipped across country via UPS. CCPS responded: "It does look like a reused box was used for your shipment, and also definitely looks like the box was improperly handled. We do accept and reuse boxes of good condition, and for items of clothes or other non fragile items, sometimes a reused box fits the items better." Why go to a store that specializes in shipping if they aren't going to put your stuff in a real shipping box? I would never use this business or recommend it to anyone again. Poor service, poor quality and poor value - Stay away and go to the real UPS Store!

Great spot. Prompt, exceptional service from the entire team…read moreat MailSpot Express. Very much appreciated.

Mailspot Express has always been such a great place!!! Always so accommodating. We are so lucky to…read morehave their service in ptown!! Friendly, awesome, helpful!! I give them 500 stars!! Thank you for being so helpful always!!!

Always got things out quickly . Never an issue. When I needed an item packaged it was done with…read morecare! Sadly they are closing, leaving a big hole ! They will be missed

Went there today to ship some packages, and the sign in the window said they had closed the…read morebusiness.

This is a GREAT post office. I started going here years ago when Nancy was the Master. She set…read morethe pace and everyone who has followed is wonderful. They actually hurry when there's a line instead of acting like they're killing time until their next TV program starts. I drive out of my way but it's more than worth it.

Such quick and friendly service that my mama was back in the car in no time! I didn't have time to…read morebark at nothing

I use this UPS store a couple times a month and they are always pleasant and very organized. Highly…read morerecommended!