This place is great. Always helpful every time I go! Easy. They clearly filled a great need in this…read morearea because there's no FedEx store very close. I'd rather support a local business anyway. Ignore the bad reviews here, they're all false. The place is immaculate and a wonderful experience every time.

I can't give it a zero: so I'll give it a 1. This place is very expensive. Stamps were nearly…read moredouble what they would be at the post office, and you can only buy a book of them, nothing less. I was in the laundromat next door while the manager of mailbox services and an employee were having a huge fight. The poor laundromat lady was running over to shut the doors, but you could hear screaming throughout the whole building. Also beware of the reviews on this page. Jessica Charron and Bruce Rocha, who both gave five star reviews, are the manager and owner so of course they will give good reviews. Pretty deceiving.

I will never go back to this UPS Store #4762 located at Home Depot Plaza in Plymouth. I have been…read morea customer for years and suddenly they are charging me a $10 "holding fee" for shipped boxes. This morning (7/05/26) was the second time in month this occurred. Today's 8-3/4" X 15" boxed charged rate at19 lbs. was delivered to this UPS Store last Wednesday and we received no notification. Someone from this store penned in $10. on the label which seems very suspicious. This might be a store policy but if so, it appears very suspect. The clerk at the counter couldn't even explain why this fee is occurring other than, "it's a store policy".

Be careful if you are returning merchandise here…read more There's a new staff person (a young blonde-haired man) who doesn't seem to be properly trained and inaccuracies of your return/tracking receipts could cost you money. Standing in line, I was watching him taking care of an elderly lady that was having some difficulty with her returns and I watched him roll his eyes multiple times. She was being polite but he seemed to be visibly annoyed. When it was my turn, I had four (4) packages to return to Amazon. If you're unfamiliar, Amazon's return/refund process begins with the scan of your package at the shipping facility. If it's not scanned properly, you don't get your refund (or it can make it difficult). When I left, I realized that I had four (4) tracking receipts but he had double scanned one of the items and not scanned another. In addition, one of the scanned labels showed a zero (0) weight which could cause a vendor to believe that nothing was in the box if the box was lost in transit and I tried to show that I properly returned it. I had to drive back to the store. When I came back to the store, he seemed annoyed/rushed when looking for my packages. When he finally found them he scanned the package that had not been previously scanned but did so with someone else's package on the scale. This caused my tracking receipt to illustrate a weight that was three times what it actually was. It would seem that he isn't aware that these kind of mistakes can cost customers considerable money if the items aren't properly scanned, and then get lost in shipping. It would also seem that he needs remedial training in customer service and courtesy.

Shipping bday gift to grandson from Taunton to Wakefield. It was delivered to me in a gigantic box…read more(waste!) Mostly air. I as a 1st time customer am IMPRESSED. 1/2 he b4 closing he cut the box outside the boxes gift in half, taped it all up, slapped on the new label & had it ready for the FedEx pick up that was already late. Lucky Me! Relieved the FedEx chargers were $25ish BUT what struck me was when I checked the receipt he only charged me $2- for re-packaging (effort) Wowza try that at the post office. Best part is he did it all with a smile. Polite, professional and knowledgeable. That guy needs a raise. This place is gonna be a frequent stop for me. All the hours I've wasted trying to find boxes, wrapping in brown paper like a former postal worker would do, & a whole lot of tape when all I have to do now is bring it to Parcel & Post Plus. AND they offer USPS, FedEx,UPS. Great to have one person quoting all 3. Best value I've come across in a long time.

Great place to go to if you hate the long lines at the post office! Very friendly guy, but dont…read moreexpect the prices to be cheaper here than any other shipping locations.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

We had a fabulous experience here today. The staff was friendly and it was easy to get some…read moredocuments notarized even though we did not have an appointment. I'm surprised by some of the negative reviews as that was not our experience at all. Ours was A++ all around.

Packed my items quickly and efficiently and gave me a choice for least expensive carrier.read more

I've shipped numerous times with no issue before. I buy a few pieces of pottery every year and have…read morehad no issues prior to this past week. All three boxes had loosely packed items. Multiple pieces of pottery in each box, yet anything large or flat wasn't wrapped well and the items in the box had room to roll around which I gather isn't good. I had to submit a claim through insurance for the items. Also the number both online with UPS and with maps 'cannot be completed as dialed. UPS customer service said that's the only number for the store and we tried multiple phones. Short story, get the insurance or pack your own items.

Very rude service. As soon as we walked in, it was clear the employee had no interest in helping…read moreus. She would see other people before us, even if they were after us in line. Very disrespectful in her comments and language.

I dropped a small fortune on a cross country shipment of what was about 6 heavish boxes filled with…read moreglassware, antiques and paintings. The added expense of literally just putting my stuff in a pile in the store, paying and leaving was the best money spent. They charged about $600, but they wrapped each item and packaged it up with what was so much bubble wrap, plastic and care... it was was worth it. It definitely would have taken me a half day to do so and I wouldn't have done as good of job. I ended up purchasing extra insurance and the incredible guy at the front looked me in the eye and said I didn't need it because he was on it, and he was, and I didn't need it. Everything came in one piece and was well cared for. Again, expensive, but it's Nantucket and if you need to send priceless and breakable things, I couldn't have been more impressed.

I used this store for shipping services and couldn't be happier. They shipped several pieces of…read moreglass framed artwork and fragile Nantucket baskets to me and they arrived in perfect condition. They used incredible care and everything was well packed. Their customer service was excellent. Nick went above and beyond in his communication with me and always answered my questions professionally and promptly always with a positive attitude. I will definitely use them again when I need to ship my won auction items off island.

I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.