I'm assuming the other reviews were initiated by negative experiences at this post office. I went today with a special request (needed my shipping labels printed from a QR code on my phone) and I was treated with courtesy and professionalism. I couldn't help notice the numerous carts behind the counter loaded 6' high with dozens of boxes from Amazon. This is a small post office, which may be overwhelmed with the volume of mail. Earlier in 2022, there was an incident where mail from this post office was found in a nearby dumpster. The matter was investigated but it doesn't appear any charges were ever filed. Hopefully the postal service isn't trying to sweep this under the rug and are committed to top quality service to the residents of Chatham. read more

horrible post office. It is understaffed and they do not care about their customers. I have lived in many locations and this is the least enjoyable to deal with. I dread going into the post office to do business read more

Normally love the staff here. But this??? Aug 13, 2020. In case you were wondering why your package didn't arrive or came damaged. read more

US Post Office - Nice work! - Post Offices Near Me - Chatham, Massachusetts

I had received a notification that my package was at the post office and I went to go pick it up because it was my prescription and I needed it ASAP. When I went in to ask for it the lady told me she couldn't get it because there was too many packages for her to look through. I needed this package and she was basically to lazy to go back and grab it. today when I went to track my package it said it was being returned. Im beyond livid and of course the post office is closed up until Monday so I can't do anything to try to retrieve it. read more

Very unimpressive. I called multiple times a day for a week and never reached a person. When I get there, they are not busy and also not interested in helping. The answers were very sub-par. The best answers that I got were from other Chatham post offices. Don't go here unless you really have to.... read more

I wish I could give them zero stars. I had a large, flat rate Priority Mail package sent from Naples, Fl to my friend's family's home, as I was staying there, and because they don't get regular mail at this home, the post office did not deliver the package and returned it to Naples. The address is clearly marked on this very large and lovely home, and the drive way was full of cars on Saturday when the package was expected. I spoke to 3 men at this facility, including the post master, and each had no rational reason for such idiocy other than " those are our rules." When I pointed out that many of the homes in Chatham are second homes and do not get daily mail, again they pointed out, "those are our rules". It is no surprise the USPS loses money every year. They are pathetic! read more

I, also wish I could give this post office zero stars. This post office is dark and unwelcoming. I went there to ask about a package I did not get, not only was the man working not interested in helping me, he told me " not to worry, it would show up eventually". When I asked him if he could check the tracking number, he looked irritated and said if he had time. The people here are unfriendly and don't seem to really be interested in helping. Needless to say, I left with no answers. Don't bother calling, either. They don't answer. read more

I stopped by the post office today because my package stated it was delivered, but it was no where to be found in our mailbox. They took my tracking number and the manager looked it up. She told me she'd be right back. She left and came back 5 minutes later. The manager took the time to go to the location where it was accidentally delivered and get it and bring it back. Definitely would not happen everywhere. I was really appreciative. read more