I never thought I would rate a post office, but I was looking up their phone number and saw the…read moreprevious review. The Harwich Port post office is GREAT. Seriously, they are helpful, kind and considerate. It's a very busy place and there is not a huge staff, but they do their best for everyone. I'm sorry the previous reviewer had a negative experience. But Summertime is very busy because of the surge of Summer people. Perhaps their expectations were unrealistic. Now I'm going to call my wonderful Post Office.

If I could give this place less than one star I would. Staff is rude and condescending and it's…read moreobvious they all hate their jobs. I dread going in there. Unfortunately there's no one to complain to!

The women that helped us with our passports today were wonderful! Calm, patient and extremely…read morehelpful. I'm so glad we went here. Also, very well organized and clean!

Hard to believe that the Dennis Post Offices have anything more than 1 star. Been dealing with…read morewith a woman at West Dennis who is beyound unbelievable. Had a package delivered to that location on May 18, 2024 and she return it claiming the address was incomplete. It was not. Package now making it's way to Ireland (back to Ireland, it was a wedding present). She is rude, self righteous and incompetent. Have witnessed her treat other customers like trash too. Been a PO box holder in town for 60 years +. And treated like a dog. Mind boggling. USPS sucks. Just called the number at Dennis locale where supposedly the Postmaster resides. Rang 50 times and then auto disconnect. Great customer service.

Unfortunately i need the post office, we all do. But, go to another one. You will be lucky to…read moreget a smile or thank you from an employee there. Ill take my business to the Yarmouth Port Post Office.

Manager at this location 02670 advised my wife yesterday that I told her (the Manager) not to…read moredeliver packages to our home in West Dennis. That is absurd. We pay often times more money for door to door delivery, like from Macys and Amazon. But if a company transfers the last leg of delivery to the USPS, in this case West Dennis, they play the incompetent card. Latest was May 18th, 2024. I was in Ireland and bought many gifts in Galway. Paid to have them delivered to my home in West Dennis. Box arrived at PO in West Dennis on May 18th, and was returned for incomplete address. The company sent me a photo of the address label. It was correct.

It is amazing how a relatively simple process like forwarding mail could be so screwed up. After a…read moreNumber calls to the local post office to understand why this relatively simple task could not be accomplished, I am bewildered by the lack of clear understandable answers. I gets tons of mail here and practically none where it was forwarded to. BTW I do understand that 3rd class mail doesn't get forwarded. Advice never try to forward mail. It was the first time and the last!

Had some copies made in April and had a great experience. The shop was not open to the public due…read moreto Covid-19 and the copies were left outside for me. Went back to use their services again in August and instead of leaving my copies outside they told me to come into the shop. The two folks who were working there were not wearing masks. This leads me to understand they do not care about the health and safety of their customers. Also, BIPOC's beware, there is a image of Donald Trump on their wall, so that leads me to understand that they do not care about your health and safety either.

Needed some printing done quickly, the owner was ready with what I needed when I arrived and was…read morevery gracious. Great customer service, would highly recommend.