The Dennis Port Post Office is the BEST!! Friendly staff, always helpful. My mail carrier is also…read morethe best. Great Service!

I have lived here for almost 6 years and in that time I have had my mail torn, on the floor of our…read moremailbox foyer at my condo bldg, crumpled pieces of mail in my mail slot etc... Recently I had to travel out of state to care for my sister in hospice and had put a stop mail order in, specifying that mail be held until I personally pick it up on Thurs 3/3. After a 10 hour journey home I hurried to this branch to p/u only to be told they don't have any mail held for me and have no idea if it was all delivered or where it could be! I was treated like I was imposing on them by even questioning them. They are consistently rude, slow, unconcerned, uninformative and unwilling to give any information or service. I have spoken to them several times about problems with mail only to be told to have the condo assoc buy new mailboxes. How in the world will that improve their service?? I had something I had to send overseas and was turned down the first visit ( because they said it was closing time) even tho they didn't for another 20 minutes! On my second visit I was given a paper to fill out and told to come back. Third visit I was told I didn't need the custom paper and had to start over! There is one woman there who acts so exasperated when you walk in, and so unwilling to help you navigate rates, options, delivery times that you want to leap over the counter and do it yourself! They need a trained new staff there...people who actually take an interest in their chosen job and perform the duties!!! horrible experiences there minus 20 stars rating if there was such a thing

Ordered an expensive item from Amazon (marked as delivered) and local carrier tracked that it was…read moredelivered to wrong address. The customer service I received from Albert, our regular local area Orleans carrier, was above and beyond. Problem resolved!!! Moral of the story? Go directly to your regular local carrier if you want something done, and done right! Be kind to your local area carriers, always!!!

Orleans Post Office has always been nice and also helpful! But yesterday our mail delivery lady,…read moreMarina, saved the day! She recognized our missing dog Stanley the white Boxer/Mix (I'd given her the missing dog poster) on Gibson Road at Seavers and called the sighting in! That's when my son and his girlfriend captured the dog at 4:30pm. Thank you Marina!!!