Cape Cod Fuel located at 58 Willow Street in Hyannis has refused to deliver oil to my home. I have been with this company for several years. I have close to a $600.00 in cash credit. The secretary, Joyce, said she mailed me a check at the end of last season. (I had fuel assistance but paid out of pocket prior to getting the fuel assistance.) I never got the check!! Jamie, the owner, said I should have said something about not getting the check. What? I didn't know I was getting a check. All I knew was that I had a credit. His secretary even confirmed the check was not cashed. I can only suspect it got lost in the mail. Jamie has my money!! He refuses to deliver oil! I have been trying to get oil from him for three days. The float on my oil tank says empty. I still have heat but can run out of oil at any time. This is very stressful. I have a disabled child. No one will answer my phone calls now. I've tried resolving this for the past three days. I am left with no choice but to order oil from another company and pay out of pocket because my fuel assistance application is still pending. The oil is supposed to be delivered tomorrow. It will be four days since trying to place an order with Cape Cod Fuel. This had turned into a nightmare. Now all I want is my money. They cannot be trusted! read more