1 star Used to be…read morethe best. Now that they are Amerigas they are the worst. You can't get through to anyone either on the phone or through the website. They suck! If I can find an alternative I will drop them. See other reviews. They agree. These people should not be in a business that provides a product people rely on. Belinda Eichler

I called on a Sunday and they had a tech out within an hour.plus follow up the next day.we had no…read moreheat working and freezing temps. Thanks again

Scott and his team do a great job! They are friendly and knowledgeable. They are always ready to…read morehelp solve your problem or answer a question. If they don't have an item, they will order it for you.

I've shopped there three times and have yet to leave satisfied. Staff act like they're doing you a…read morefavor by helping you, they can't seem to get orders right, and what one person says is countered by the next person you talk to. I just left with $50 worth of products I have no use for because their internal communication sucks. Never going again, and I'd advise you to go to the Ace down the road!

I have been a customer of Vineyard Propane for at least 10 years. I have always found them to be…read morereliable and quick to respond. I would recommend Vineyard Propane to others.

Some years ago, the local family-operated "Vineyard Propane" was sold to AmeriGas, but it was…read morecontinuously operated by the local people for quite a while, then, as of late 2021-2022, they switched all the local matters to Cleveland, OH AmeriGas Call center, and, our calls to 508-693-5080 are always answered in OH, lately, by young, inexperienced reps with no finesse of the customer service, or, not respecting regionalized local needs. As you can see, the local center is marked "permanently closed" on the Android map, as I screen-captured today, I can only guess : ***why it is "permanently closed" when it is not,. AmeriGas does NOT WISH TO DISPLAY THE NEGATIVE FEEDBACKS POSTED on their location map and the business review, which they cannot have a control other than marking it, permanently closed. If AmeriGas HAS MANIPULATED the opening/closing of the business, as the last reviews were left 6 months ago, they are a dishonest business. ***Of course, the local AmeriGas center was open to receive our payment checks when we drove up to the building in the Spring of 2022. *** But, we had noticed their center number, 508-693-5080 was no longer answered by the local staff. When we called 508-693-5080, today, wishing to check the lock-in rate and the gas delivery, AmeriGas Cleveland, OH call center answered and suggested us to sign up "on-line account access", but we had signed up when Vineyard Propane was switched to AmeriGas, many years ago, but, after logging in, in 2022, this NEW INVASIVE disclaimer and other small letter restrictions were forcing me to agree not to challenge them, and, without agreeing the absurd terms, I could not proceed to the main webpage, to check the past history, delivery request, or payment, New sign up will make a customer to give up their right, or give up their lock-in rate, free tank rental remaining as a existing customer, and give in to AmeriGas' one-sided policyfor their "advantage, and defense." ***AmeriGas disclaimers even did not mention how they would protect our personal information when we call the call center. ***Previous Vineyard Propane and succeeding AmeriGas had always created lock-in rate for 12 month each year. But, now one of the call center reps today denied they would not honor the lock-in rate of the existing customers. I told this rep today, when I tried to call 508-693-5080 over a month ago, the agent gladly forwarded our message to the local center, and emailed us the copy of the original contract terms, with Vineyard Propane, and lock-in rate with AmeriGas after the ownership change several years ago. But, today, Aug 30, 2022, their call center reps' words are all conflicted and not honored the existing Vineyard Propane/AmeriGas customers. This made us VULNERABLE, and this is why we needed to verify the fact with the local service provider center in Edgartown Location, but they faked that the location/operation is "permanently closed". Too bad, even the former manager of AmeriGas (local operation after Vineyard Propane) in Edgartown has left the company since. I guess he did not want to handle the aggressive, tyrant changes we experience today. Now is time for us to look for an alternative transparent, reliable, communicative business owner.

When it comes to fueling your car, people may think that a gas station is just a gas station, but…read morethat isn't totally true. The reason this is the case is because it seems like some stations have lower fuel quality than others. This Cumberland Farms in East Falmouth has to be the best place to fuel in the area. It has self service pumps which tend to be quick. The station itself is easy to get in and out of and the staff is generally polite. The convenience store here is large and has a ton of items. Yes the price is pretty high, but what can you expect from a gas station. Overall, this is just a gas station, but it beats fueling up down the road. I have found that my tank lasts longer when I fuel here at this station, unlike some other stations.

It's Thanksgiving morning and of course items are missing! You lady who answered the phone, very…read morepleasantly for having to work a holiday mind you, was more than helpful. One of her coworkers also helped look for items we needed, to prevent us from driving the 40 minutes, 20 each way, to find out in the end they did not have the products we needed! Sorry to say, they did not have the products; however, I believe her name was Cassondra? not sure.. no me not remember her name but I will remember how helpful Cumberland Farms employees were to us the first week we moved down to the Cape. That will keep an impression! Only negative not to be five stars, the address On Waze is incorrect. We went to the location for a different reason only to find it was not there, but about 5 miles further something about the east or west part of the address is incorrect. (Thank goodness we did not have the items we wanted!!)

I can not say enough good things and high recommendations for Pilgrim Propane! We accidentally…read moreleft the gas grill on causing to use the full tank of propane! The company came right out to assess and got me up and running right away. It's a small family run business that is very customer service oriented. Whatever your needs are for propane gas or service please consider them if you are thinking about finding a new company! One happy customer! Rose

I have been so impressed by the professional service this company provides. There workers show up…read morein uniform with a well appointed truck. They follow through with inspections. Yesterday I called to have the tank refilled thinking I would be on a waiting list due to the Fourth of July holiday. I could n't believe it was delivered today. Excellent customer service.

Three easy stars for cleanliness, ease of access and cheap prices coming from the single, solitary…read morepump. Bonus star for free non-motorized air and an available Blue Rhino propane gate for exchanging empties. Being on of the only players in the areas lends the availability of bilking customers out of every nickel & dime. So, why the free air? Oh, the humanity!