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    Santoro Oil

    5.0 (2 reviews)
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    Services - Santoro Oil

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    1 More Service

    Propane

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    7 years ago

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    Suburban Propane

    Suburban Propane

    (8 reviews)

    If I could give this business negative stars, I would. Suburban propane is a very unethical…read morebusiness and I would stay far away if I was a potential customer. Not only do they take advantage and price gouge the cost of propane per gallon ($6), the quantity of propane is also in question. How would you like a bill of $2200 for four weeks of propane? Absurd! When we called to complain about the cost, they quickly reduced the price to $4 per gallon. The market cost at the time was around $3.10! If they can reduce the price that quickly without a review by the manager, what does that tell you? This business can't be trusted and should be avoided.

    Now that I have read all the reviews and there all negative I will share my experience from this…read moreweeks service. Although the customer service was good and by that all the service people I spoke to were polite I could not get a propane delivery. I was told when I started with this company to call when we were at 20% so as to not run out and give them time to get there. So here we are Easter Sunday and on Monday I called for a fill up. I was told they would be there in the next couple of days. Thursday I call again to remind them . Nothing. I called back Saturday with 10% now on my tank . Oh yes! No Easter dinner at my house. I can't take the chance in it running out since it heats my hot water and my gas stove! I get the run around again . I talk to Rob who was very nice and says he will arrange a delivery since this was there fault ( no kiddin) and finally someone calls me back and says not till Monday! Really!!! What a disappointment!

    Eastern Propane & Oil

    Eastern Propane & Oil

    (14 reviews)

    We just moved into a (new to us) home in Burrillville. I have never heated a house with propane…read morebefore so I had a lot of questions and Eastern Propane was the most welcoming on the phone taking a lot of time to answer questions that they probably get all the time. They went above and beyond to deal with a situation at our house that required the tanks to be moved and the insufficient copper runs (installed by the house flippers) to get completely replaced. They handled dealing with the town inspector and even dropped off a temporary tank to make sure we had no disruption to hot water while everything got figured out. I was very happy with how thorough they were to make sure everything was up to code and handled as "pretty" as two large tanks can be :) When I was shopping around I found that the prices at Eastern Propane were considerably cheaper than the previous chosen company the previous owner (flipper) had chosen. Akin to highway robbery if you ask me. I've met the delivery driver a few times and he also is very pleasant and welcoming. I feel like I'm in good hands and happy to be a customer!

    Ive had this company now for a few years. They replaced my furnace and oil tank and did installs,…read morepaid 7500. Just ran out of Oil, with the new furnaces you cannot prime the pump yourself. Stuck in limbo and they want payment due on site, what kind of heating company cannot bill their customers??? Terrible company, watch out for these oil companies, theyre all terrible. A sad cold customer

    Santoro Oil - propane - Updated May 2026

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