Very professional,honesty nice person good communicating. He can found the issue within few mines…read moreand fix it in just a hour my heat was really hot.thanks.

If you're looking for an honest, efficient and cost effective business please consider Castillo. I…read morewas impressed by the level of communication, follow-up and pricing. John communicated the entire way on availability, acceptable forms of payment and explanation on the issue/solution for solving it. Sidenote: I had originally sent out a mass yelp service request for quotes and many companies didn't have availability. John had actually took initiative to follow up if my issue was already resolved (which it was not) and came out within a few hours same day to service my home. I feel relieved to have found a hvac company I can trust for maintenance and repairs. John also told me if the heat gives me the same issue he will come out for free for follow up. Please support this business based off integrity, honesty and affordability in this economy.

Last year we had a very unusual problem with our outdoor heating unit. After one 3 months they did…read morefinally put in a new unit. Our old unit was under warranty, but we still had to pay for labor. I asked over and over again for the paperwork for the new warranty that they never producted. The new unit was installed 2/1/25. In December of 2025 we had the same problem with the new unit! I called Briggs Mechanical. They sent out 2 different men, they weren't able to figure out the problem and told me they would have to contact the manufacturer and have them come out and look at the unit. I hsve left 2 messages and no one has every called me back. My thoughts are 1, they're waiting until 2/1/26 the year anniversary that they installed the unit and therefore I may not have a warranty or 2, they just don't have the knowledge to fix the problem. Bottom line .. stay away from Briggs Mechanical. Oh, and the owner Mike, he can talk the ears off a brass monkey with his BS.

Briggs Mechanical has been my "go to" company since 2015. The staff are friendly, knowledgable and…read moreprofessional. Most recently, I lost my heating system 3-4 days before our first major winter storm this year. I had moved out of Mass. and into RI but called them anyway in hopes that they serviced my area. They were at my home that same day! I was given three different price and system options in their proposal. I was grateful to have a choice that could potentially fit my budget. Needless to say I was up and running again in time for the snowstorm! This is not the first time they were able to get me out of a jam. Briggs will always be my company. They have proven themselves over and over again with me. I would highly recommend them to anyone. Actually I did! My daughter is now a customer as well! Thank you Briggs! Nancy Gray

Tyler is awesome. He addressed a leak I had in my newly installed furnace, and his crew replaced…read moreit with a new one. And done in one day! Fantastic response and the workmanship was amazing!

Fantastic work. I had some plumbing work done and was very impressed with the quick response and…read morequality of work. Customer service at its best. They have very reasonable prices and there was no reason for me to call every plumber to compare prices. Highly recommended and I spread their name anytime someone asks for a plumber! Special thanks to Tyler for his suggestions to solve a problem without breaking the bank. A+++

Our system was acting up and we called for service. With this heat, I was worried that the system…read morewas working overtime and it would be a costly visit. Tyler came from BDL, took a look, and quickly assessed the problem. He clearly explained the issue and took care of it right away. Plus he was on time and super courteous! 5 stars!

don't waste your time with this company!! horrible service through whole company. nobody returns…read morecalls for services and parts already installed. just totally unprofessional!!

I called for an estimate, overall it felt strange with the pricing. Out if curiosity I looked up…read morethe company's lisence numbers, They are not active. The RI one is linked to a bad history of scamming. Thank God for these government sites to check this. I also called to clarify, PLEASE BECAREFULL

An appointment was scheduled- no show, no call. Not much more to say to fill up the 85 character…read moreminimum.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

CJ Plumbing was highly recommended. Honest plumbing contractor…read moreThe city is upgrading the street lead pipes. With this upgrade, the homeowner is responsible for resident upgrades. Main service upgrades (check valves) and exterior (back flow hose bibs). James was assigned. He was very professional and ensure the install was code compliance. He reviewed the operation and thoroughly clean up the areas. Photo's confirm his expertise and pride in the project.

Excellent service!! Highly recommend. They removed our oil tank and old boiler and installed a new…read moregas boiler and a tankless water heater. Very friendly and professional, on time and great people to work with. They informed us every step of the way about their work. We are very happy!!!

I was surprised at the 1 star reviews then realized the focus was entirely on price. I admit W.H…read more Riley does not have the cheapest oil. However, as soon as you need a maintenance call you learn to why. They have a large staff and come right out when you have a problem. They can handle anything from routine work to replacing the entire boiler and have an excellent plumber on staff as well. They come by once a year for a tune up on the boiler. They monitor oil levels and auto deliver as needed. In 9 years, I have never come close to running out of oil or had to think about it. For everyone shopping solely on price, I recommend you consider how important service is, especially when you need an emergency call.

I visited this company in person to request an estimate. They never called me to schedule an…read moreestimate. I then called them to request an estimate, still no call back. Time to move on.

I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

I just recently hired Fong and Sullivan to do some routine HVAC maintenance and have been impressed…read moreso far. They are responsive and knowledgeable, taking the time to answer my questions and also giving me very practical advice on how I could save money going forward (even against their own interest). Their pricing is reasonable (and somewhat lower than most other HVAC companies I contacted when bidding out the work), and I have already recommended them to a neighbor who is looking for an honest assessment of some more serious HVAC issues.

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune