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    Pilgrim Propane

    5.0 (4 reviews)
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    Eastern Propane & Oil

    Eastern Propane & Oil

    3.1
    (14 reviews)

    We just moved into a (new to us) home in Burrillville. I have never heated a house with propane…read morebefore so I had a lot of questions and Eastern Propane was the most welcoming on the phone taking a lot of time to answer questions that they probably get all the time. They went above and beyond to deal with a situation at our house that required the tanks to be moved and the insufficient copper runs (installed by the house flippers) to get completely replaced. They handled dealing with the town inspector and even dropped off a temporary tank to make sure we had no disruption to hot water while everything got figured out. I was very happy with how thorough they were to make sure everything was up to code and handled as "pretty" as two large tanks can be :) When I was shopping around I found that the prices at Eastern Propane were considerably cheaper than the previous chosen company the previous owner (flipper) had chosen. Akin to highway robbery if you ask me. I've met the delivery driver a few times and he also is very pleasant and welcoming. I feel like I'm in good hands and happy to be a customer!

    Ive had this company now for a few years. They replaced my furnace and oil tank and did installs,…read morepaid 7500. Just ran out of Oil, with the new furnaces you cannot prime the pump yourself. Stuck in limbo and they want payment due on site, what kind of heating company cannot bill their customers??? Terrible company, watch out for these oil companies, theyre all terrible. A sad cold customer

    Williams Energy

    Williams Energy

    3.1
    (33 reviews)

    After 20 years I cancelled my service with them. I paid to have the annual maintenance done on my…read morecentral ac system. Before the date of the service, I called to see if they had the model of air filter that I needed since it is a special one. They did not and said the technician could let me know what the model during the annual maintenance. He did that I and I purchased the air filter. The tech said that he would just come back once I received it to install it. No mention of having to pay $95 in labor for him to come back and install the air filter. I would have replaced the air filter myself.

    We've made multiple bad experiences with Williams. Granted, we have a relatively old furnace (maybe…read more'90s?). But the company is clearly a scam. Our heat will be working 100% fine when they come to do their "annual service" (which we pay hundreds of dollars for). For some reason, three years in a row, servicing our furnace equates to "breaking" our furnace. I'm not sure if it's young, poorly trained service techs, or a beautiful business model where they create 'fake' problems and then solve them to keep us subscribing for the annual service plan. Obviously we're not experts on HVAC systems. So who knows? But three years in a row, our furnace was working just fine (including all winter 25-26, the coldest winter on record). But the minute they come to "service" the furnace, we lose all heat and hot water and it takes multiple service calls and techs to fix. Coincidence? Who knows. But I'd be wary of working with this company.

    Propane Plus Heating & Cooling

    Propane Plus Heating & Cooling

    3.4
    (12 reviews)

    Not sure how this company is still in business. They send out guys with zero experience with…read morepropane initial set ups. They only know how to connect existing pipes. Everything they have done to install a new setup has been substandard and on top of that, it didn't pass inspection. This company needs a top down review and should get their license suspended until they train their employees on proper procedures and codes.

    I don't often post reviews, but I thought I'd counter the negative ones I see here and offer my…read moreexperience with Propane Plus. I have been using Propane Plus since I bought my house in 2015. The previous owners of the house were already using them for propane service, and for the past 5 years, I've been given no reason to switch to a competitor. They come regularly to deliver my propane and leave the bill, I pay the bill, world keeps on spinning. I've only called them a handful of times, but each time, I was greeted warmly; never have I encountered a rude person on the other end of the line. Today, I had a technician over to perform an A/C tune-up. Couldn't have been a nicer guy. He was polite, professional, and got the job done without incident. From what I can tell, my A/C is working great, so mission accomplished. To summarize, while others might have had a negative experience with Propane Plus, I've not once had a problem with their service or their employees. I look forward to doing business with them for many years to come!

    Pilgrim Propane - propane - Updated August 2026

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