We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

I have a leaking pipe under my shower tub. So I called Casper Plumbing and Heating because they…read morehave a lot of good reviews. Their rate is $250/hour, with free estimates. The first plumber came to inspect it on Monday and politely told me he didn't want to do it as it would be too difficult. Then a second plumber came on Tuesday. He checked our pipes and said the same thing. Two days later, I received a bill from Casper Plumbing and Heating for $400! What the hell! This is ridiculous!  I would NEVER do business with this company again. If anyone is looking to have plumbing work done, I would suggest you hire someone else.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony was so clear in his communication AND was swift to respond! We went from a 6:30 plumbing…read moreemergency to up and running by 8:10am. He was kind and communicated every step of the way!

My honest review- (First the good) True Blue installed a new FHA furnace in my home in 2016. All…read moregood, very professional. I was repeatedly told it had a 10 year warranty. Fast forward 9 years, it stops working. I emailed True Blue and Steve (owner) now tells me that there was only a 5 year warranty ( I even sent them the warranty card that I registered) He did send his guy right out. Joey was very nice. He cleaned the igniter and it fired right up (but only 1 time). It took him about 20 minutes total. Joey recommended they we replace igniter and flame sensor because they were "only sold in pairs" (this was not true as you will see in the photos). (Now for the bad) I had previously researched the parts, which were $41.00 for both. I asked Joey how much it would cost to replace both the igniter & flame sensor. He said that he called his office and they said $829.00. Really? For a 45-minute job? I asked Joey to break down the parts and labor and he said "I can't do that". I then asked "that must be about 5 hours of labor, right? (they charge $145/hour) He was very hesitant to answer but replied "maybe 3 or 4 hours labor". I paid True Blue $145 (1-hour min charge) and he left. So much for taking care of a loyal customer. I ended up calling another company. They came out and did a complete tune up. They charged me $165 total for everything, including the new parts. They also confirmed that my parts were in fact under warranty (but not the labor) . I am one of those people who is very loyal to a company that takes good care of me. In this instance, I 100% believe that True Blue was trying to take advantage of me.

These guys are great - responsive, friendly, thorough, and completely reasonably priced…read more I've had them out 3 times - a toilet issue that they fixed, a backflow valve that was leaking and they replaced, and an AC service. All three times, the cost was totally reasonable. In fact, for all 3 services combined I paid less than a single visit from a franchised plumbing company cost for a single visit. The techs have all been great at explaining maintenance for things, and scheduling with them is wicked easy.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

Akian Plumbing, Heating, Cooling & Electric was fantastic to work with from start to finish. The…read moretechnicians arrived right on schedule, fully prepared, and even wore shoe covers to keep our home clean. They clearly explained the entire installation process, answered all of our questions, and completed the A/C replacement exactly as promised. The team was professional, efficient, and respectful of our home -- they cleaned everything up thoroughly before leaving. On top of that, the pricing was fair and competitive. With temperatures over 80°F yesterday, we were especially grateful to have our A/C up and running. Our home is now cool, comfortable, and working perfectly. Highly recommend!

They promised to come between 8-12. I waited until 1 and then called. They said that their…read moretechnician was sick but they didn't have any explanation for why they didn't contact me. When the manager called, he said "Well, you can call someone else." I had been a loyal customer for many years. I will never use them again.

It's good to know when a company stands behind their work! Aspinwall returned to fix that leak I…read morecomplained about. I think we all learned something about a problem that could not be foreseen. I understand that initially there was a reasonable expectation that the new piece would work on my tub. Thank you, Aspinwall. Fingers crossed... Where there's plumbing solutions, there's hope...

Kind of shocking that someone from Aspinwall decided to comment on this situation three months…read moreafter it happened. Christopher M wrote, "we did not resolve the issue correctly the first time." No. Your techs failed THREE TIMES, not once, to correctly assess the issue. 1. Initial visit with new thermostat installed 2. Second visit to check if there was air in the pipes. 3. Third visit to again check if there was air in the pipes. He did more flushing then, but the problem persisted. Let's be clear on what happened over those three days. We went two days without heat downstairs after three visits, and on the third day I called in another company and the issue (which was electrical) was resovled. Your techs are nice guys, but they didn't find the problem after THREE attempts, and we paid your company a lot of money. I'm glad you waived the emergency fee, but that was a drop in the bucket.

I'm leaving a 5 star review for John and Rizzo Plumbing for a couple of reasons…read more I had an emergency situation: My sink pipe was clogged, my dishwasher was backed up & leaking and my disposal stopped working. John came down almost immediately & assessed the situation. I needed a different company to handle the deep clog with an industrial snake. John made a recommendation for a company to remedy my dishwasher/clog issue. He then promised to return on a Saturday to help me with the disposal. 1. John was prompt & professional. 2. He knew what he could fix and where I'd be better being serviced by a different company for my other issue, which I respected. 3. He came back to install a new disposal on a weekend to help me. I recommend this company if you want things done the right way the first time.

What a great place! I reached Rizzo because of 2 issues going on. We had a clog in the sink that…read morewas causing the water to not drain. We also had a decaying pipe in the house we recently moved into. I found Rizzo yelp and we reached out to them immediately. They got back to us and came the very next day. The plumber who arrived was extremely friendly, wore a mask with everything going on. He explained what was happening did the work within an hour and plus it didn't break the bank. They took multiple payment options as well (credit, cash, or check). This place will definitely be my go to if we ever need any plumbing work done!

Anthony installed a new heating unit in my home last winter and it's worked great. Recently I came…read morehome to my house smelling like natural gas so I called national grid. They sent the most unqualified person I've ever met in my life. She told me that she had to shut my heat off immediately due to high levels of co2, and we should evacuate immediately. I asked her not to shut my heat off because my pipes would freeze and she said "you should be good". I called Anthony and he dropped everything, came right over and challenged everything she had told us. It was very clear to me within 1 minute of him showing up that this girl had no clue what she was talking about and she scurried out as fast as she could. Anthony checked everything and reassured us that everything was in working order and running fine. He refused to let me send him any money. My husband and I are so grateful to have a plumber and hvac person that we can trust and doesn't take advantage. It is clear he stands by his work and knows what he's doing! I will never call national grid again!! Anthony has a customer for life with us! You will definitely not be disappointed if you choose AJM Plumbing

Anthony Answered the call right away fixed my issue right…read more Great service man's very pleasant Thank you

Brian is a plumbing god, walking amongst mere mortals. He's been a pleasure to work with for the…read morepast few years and he's the only plumbing team I want to turn to for as long as I am on this Earth. He's been a great help as I learn my new house with quite a few plumbing and heating systems I've never used before.

This company is total scam! Avoid at all costs. Say they area in Norwell but you get inundated with…read moretexts, calls and e-mails from different people with a "call center" feel. Technician arrived well after the 4 hour window, then took 2 more hours taking pictures and doing nothing else. Probably watched a movie on his phone. Then I got called by "Brian" (AKA the scam artist) to tell me the repair would be $3849.00 for a new control panel and "cleaning". Control panels run $100-$200 at any supply store. Why didn't the technician clean when he was there for 2 hours as part of the trip fee? Why no break down on how they arrived at the outrageous price of $3849? They wasted HOURS of my time with all the calls, lateness, lack of transparency. I wish I could give them ZERO stars.